Domino's Pizza - Birkenhead in Wirral

Very poor! Nachos were black, I wouldn’t feed it to my dogs!

Served by a young gentleman not from this area, lovely and very helpful.

Placed an order online for collection. Was being finished as we arrived, or so they said! 30 minutes later and numerous times asking, we finally got our pizzas. They eventually admitted they had messed up with one pizza and it was being redone- which it wasn't. 3 made sat keeping 'warm' under the lights. The manager was rude and not willing to accept they had made a mistake. When we eventually got our 4 pizza the manager was heard saying what is their problem? When home, 3 pizza were only warm and now a little soggy and 1 was fresh and hot not what we would expect. Very poor service, staff - especially the manager wouldn't accept they made a mistake. Oh we did get offered a free bottle of pop! 4 hot pizza that we paid for would be more acceptable.

It's a Domino's, but in Birkenhead. Could do with another table inside whilst waiting.

Order a pizza deal for 3 people. Cost just over £10 per person. I collected the order so the food was piping hot. The staff are very polite and try to sort your food as quick as possible. The Birkenhead dominos is only small so there isn't much room to sit in, but generally deliveries are pretty quick and collections are always very fast. The car park is very small, there's only 2 designated spots for dominos, otherwise there's a few other spots you can use when just stopping to pick up your order. Would definitely recommend

I always seem to be left dissapointed when/after I've ordered a Domino's🍝🍛🍕.

Food tasted nice it did, but the pizza was wrong, just flat out wrong. And poorly put together I had sauce and pieces of pizza all over the place. It is not hard to make a half and half pizza with the selections chosen by the customer.

Pizza delivered un cut with box crushed into topping.

Poor service and simply rude. Can't order a gluten free pizza on the collection deal on the app. So I called up and a nice fella sorted it for me. But it got worse after this. Next time I go, they won't put it through. So I go into the store to order, 'its online exclusive.' So I explained I'd just had it on the offer and they didn't care. (£5.99 small collection offer) I had to pay £10.99 for a Any Sized Pizza offer, so I thought I may as well get a large pizza. Oh wait, you can only get a small gluten free pizza. Joke to charge people stupid prices for an intolerance... We regularly order from here but its been a while. Hopefully they have an over

Everything is good except very limited parking spaces. Even nearby streets are paid

Don’t think I’ve ever had a pizza from m here that wasn’t missing an ingredient.

Worst staff worst manager they don't help you out on their own mistakes 😒😡😡

Just tasted of tomato sauce on cheese tomoto pizza was really thin and didn't have hardly any of the cheeseburger toppings on the cheeseburger pizza and it didn't taste like a cheeseburger either garlic bread was oright and the cheese wedges

Pizza is always spot on and ready in good time if I collect. One of the best Domino's that I've used.

Staff are great, food always comes piping hot.

A bit expensive but it's definitely worth the price. You can not get better pizza for the same prices. Only wish their workers paid a bit more attention to details, work on their pizza cutting skills and actually uniformly cover the pie with the toppings instead of just randomly throwing them on. Can't complain to much tho'. They're doing a decent job overall.

What awful food and customer service. I order from dominos in Upton whenever I fancy a dominos and tonight has just reminded me why I will continue to go back to them and not here. Half yes half of my pizza had hard cheese on. One half was melted and one was completely not! They also put tomato sauce on the base instead of bbq? I rang the shop to ask if I could have another pizza delivered and I would return the one we had. The response was terrible. Told me to ring head office as he “is not willing to send me another one out as it is impossible for one side of it to be melted and the other not” I said I understand this but it is and I will send you the pizzza back so you can see for your self. Still the same response. Will never be ordering from here again! Dreadful.

Ordered £44 pizza and sides, driver came quite quick , rang main doorbell but refused to come inside corridor to deliver food .... when i asked why ? Driver abruptly said "don't know asks management !! " and walked off! Wow !

Absolutely ridiculous that there still only doing contactless delivery despite covid regulations being over for months and months really need to start to rethink this now as sometimes it's far more convenient for people to pay with cash

Great tasting food as always an served with a smile. Very fast delivery Great lad

Terrible experience Monday night. Treated the kids to a dominoes £43. Ordered at 6.35 my husband rang after 45 minutes to be told it would be on its way. It was in quality control for nearly an hour. Rang again and explained we didn’t want it to be cold whoever answered was quite rude. It finally arrived at 7.50 and it was cold went in the bin. Disappointed kids. Wouldn’t order from there again. Emailed head office to complain.

Only thing i have to say is they messed up with the order but rectified it quickly . Rather refreshing having issues rectified fast nowadays

Great pizza 🍕 always good quality and very tasty

Tried to place an order and got told they couldn’t help me I have a medical condition and every other dominos I have been too caters for me don’t see how the rules are different for this one, one very unhappy customer

Awful service to be honest. Ordered over the phone to collect. Only to be told when we got there it was card only. So we had to leave without our food. It's now 10pm. The guy behind the desk had a bad attitude. Dominoes need to sort this card only thing out!!!

Shift manager tonight is absolutely nasty man don’t order from this store we put complaint in with head office over this guy

I ordered 2 pizzas and chicken wings yesterday! I have been up all night with a really bad stomach. I have never felt so poorly. I have hardly slept a wink. I had plans with my son today for an Easter hunt, which I won’t be able to do now so I have a very upset son. I will never order from dominos again!!!!

Gone down hill pizza bases look like a blind person made them and looks like the same person has been slicing them. Not even tasty anymore

Placed order for delivery. Pizzas were delivered cold. Unacceptable, and customers shouldn't be expected to microwave them.

To much oil on pizza. Inundated with oil I can say, so gues how taste was....the rats from the bin was happy...

Awful service. I rang twice earlier trying to place an order for collection, they put the phone down on me both times after being rude. I rang back and asked to speak to a manager and he informed me that I was “prank calling” them. Wouldn’t recommend.

I ordered 2 pizza's on line after an hour I rang them as still showing as in prep. They said they had an issue and would be with us ASAP...... 45 minutes later still showing in prep. Rang them again.. yours is next in the prep area.... I asked them to cancel as my son who was visiting had to leave. I Rang back to see if I could reinstate the order as we decided we could wait.. we where told it would be put to the back of the list so could be another 2 hours and have to pay again and we wouldn'to poor performance Birkenhead I had to put 1 star to leave review but it should of been none

Poor service / delivery. Entire double decadence base arrived detached from the pizza, with the pizza squashed to the other end of the box. Won't be ordering from here again.

Good pizza, thin and crispy is my recommendation

Refused to give me half my order.

I am currently following the domino's pizza diet and I can now hold my breasts to wipe my chin on as I cannot stop eating these pizzas. The only down side is that there is very little parking

Discussing food found pure black hair on my pizza was a fan of this restaurant now feel sick to my stomach avoid avoid avoid

Top quality pizza 🍕 The manager Sandra she super good highly recommended 👌

Cold pizza, rude manager. Don't think they have heard of customer service.

Very fast and efficient, friendly staff and good food Bring back the garlic dough balls though, you absolute troglodytes x

The pizza was made very fast and hot, but there wasn't much ingredients on the pizza

Every time I order pizza they add extra extra sauce as if I requested 3x the sauce, but obviously I didn't. I can't taste anything but BBQ sauce and the ingredients just fall of the pizza as you pick a slice up. Not ordering from them again, I can never enjoy a pizza without having to call up, ask them to replace and wait 2h or 3h since I initially placed my first order to have dinner. Clearly the quality control team is not paying enough attention.

Can explain for each star of 5 why I only give 1 star! Reason being.... :- - 1 star for each hour waited for food (2 hours wait) - 1 star for for food missing out the order - 1 star for the customer service The star given was becasue the vegan pizza was lovely, unfortunately, that's all I can say about birkenhead depot. Will try the Bromborough 1 next time and hope I get a better service to go with the food :)

Good pizza, hot and tasty! Standard dominos easy parking out the front. No issues!

Lovely fresh and quick delivery

Ordered 4 pizzas with Chicken and wedges combo and cookies,Driver shows up with 4 Pizzas only,Waited an hour 4 the cookies and wedges to be delivered,Disgusting service and need to wise up?

wanted a gluten free pizza and they wanted to charge me £11 for a SMALL cheese & tom pizza or £15 for a SMALL meat pizza, then when you ask if they are included in the offers you get told no. What a bloody rip-off!! Then when you check out their website, they tell you effectively NOT to buy the pizza (even though they bragged about being accredited by the Coeliac Association) because :- Domino's pizza made with a Gluten Free Crust is prepared in a common kitchen with the risk of gluten exposure. Therefore, Domino's does not recommend this pizza for customers with coeliac disease. Customers with gluten sensitivities should exercise judgment in consuming this pizza.

Collection was quick and pizza was hot and tasty 👍

Pleasant staff who were rushed off their feet but were still polite and attentive. Food was sound as usual - large Meateor collected for £9.99 is great too. Worth each and every one of the 2000+ calories.

Dreadful customer service, got worse over time. Literally screamed at by manager after they messed up our order twice and pizza itself was awful, half cooked, soggy, no crust and barely warm. Avoid.

Excellent service and helpful staff, a very fast turn around from ordering to taking away. Parking is a bit of a pain.

Pitza's where yummy staff very helpful

Food is fabulous, but the only downside to this place is the severe lack of parking for pickup

Very quick every time i have had them also really good food tastes amazing

The home alone deal was brill but it looks like it has changed and not worth it really got my small pizza and side but where was my cookies and drink Domino's little disappointed

Took a long time for the staff to agnolage I was waiting

Are cookies come extremely burnt , customer service was really bad and manager put phone down in response to are complaint on cookies

we ordrered and i we waited an hour and then phoned up as it still said it was being prepared they said it was being cooked and it will be here in 2 hours so we asked it for collection and it was ready in 5 minutes, when we got there they were putting it in the bag to be delivered.

Friend called and ordered pizzas at 18:55 for delivery, was told it would be with us in 45 mins. Awesome, just in time for kick-off, right?!? Wrong! Waited 1.5 hours, called (at half time) to check on progress to be told they had taken it as collection, apparently ordered as collection despite the fact the first thing said when calling was order for delivery, postcode taken and address checked before the order was even placed. Then told the order had been sat waiting and they would deliver that. A pizza that has been sat for an hour and a half. No thanks. Disgusting customer service. The moment my friend mentioned the delivery address he was put straight on to the manager, when does that ever happen UNLESS someone messed it all up! Will never order from them again!

Awful!!! we ordered 2 pizzas and both were wet and soggy in the middle. This was after the meator was unavailable; called to complain and new were delivered exactly the same !!

Can't understand why people buy these pizzas. Expensive and totally lacking in toppings.

This is only for takeaway Pizza 🍕.

Oh my God can you employ an English person couldn't understand a word the shop was saying made it so difficult and i haven't got a clue what I've ordered am very disappointed in the service 😠

Ordered £32.52 worth of food and dips..driver forgot three large dips £3.75 worth not to mention order took 1.5 hours for delivery. Went to wrong address took food back shop delivered again but could tell pizza and food reheated over. Shoddy especially the price you pay we weren't even hungry once arrived. Avoid

Great service with a smile. Über friendly staff who are always willing to serve you with a smile & good conversation & of course, great pizza's. One of the best Domino's I've ever been to.

The food is always perfect no matter what yoy order, and deliver is always fast.

It's Domino's, standard takeaway pizza

Always a great idea for the weekend take away.

Grim overpriced cold pizza disgrace should of went to asda got one of theres for a tenth of the price shocking shite

Take aways are always fast, piping hot and delicious top quality everytime

Guaranteed to get your order wrong more times than right. Good food let down by shoddy service.

Pizza amazing fast delivery thank you