Domino's Pizza Amesbury in Wiltshire

They need to sort their crackling phone line out can't hear them half the time

Live a few miles away but whenever my food is delivered it has always been hot. Some delays happen but given the distance I understand why it might sometimes be late. Drivers have been friendly and polite when dropping off the food as well.

Timely delivery, friendly staff and reasonable price.

our order was messed up. they took too much time and it was cold. quite mismanaged.

Garbage. Understaffed, never honour estimated pickup time. Go elsewhere.

This place is very hot and miss, delivery times massively let this Dominos down! After just over an hour the food arrived cold and soggy.

Sub par dominos, regularly undercooked dough. Missing at least one item half the time.

Ordered food at 9pm and the food didn't arrive until 11:15pm. When I called them and asked where the food were they told me its on its way and assured me it wouldn't be cold! The food arrived 2 hours later, it was cold and the order was wrong!!!!!

Ordered online for home delivery waited an hour and phoned to see where it was and they said it's been sat on the shelf for 45 mins as no driver and don't know when it would be. He was shocked when I said give me a refund as I don't want cold pizza

No one answered phone when you call to complain in Amesbury. Chips are raw. A number times I complain First around due to the pizza a few months ago got abuse from the staff via emai. Took months from the so call management to respond and resolve the situation..

One of the better ones for speed and customer services, and I've got a LOT of experience with domino's (i'm a chunky boy).

Got the order wrong and was late by 30 mins.

Went down for a pizza for a Sunday night and customer service was s*** moody and grumpy and was awkward to be there and then got home and the pizza and wedges were so undercooked! Disappointed.

Late delivery Order wrong No one answers phone Food was cold - wish I didn’t eat Had tummy cramps and vomiting all night Still feel rough a whole day later Still no refund! NEVER AGAIN

Very kind staff. Outstanding pizza

I rung up to place an order 10 minutes before closing time but the guy stalled for so long and by the end said I can get it cheaper on the app, knowing the store will stop taking orders by the time I do it so I’ve just been done over pretty much so thanks to the guy who is too lazy to want to make me 3 pizzas for collection might I add

Ordered a takeaway from here last night. There was barely any tomato puree on the cheese & tomato pizza making it very dry, Disappointing.

Really disappointed, ordered a pizza and there’s no cheese on it ! Just pure tomato base and the two toppings. Pizza tasted bad.

I could have made a whole pizza and side by the time this was delivered. Driver didn't even say hello. Could have walked down and collected it quicker. Have had to own oven on to re-heat!!!!!

Order a pizza from Domino’s Amesbury and waited a hour and a half gave them a call and found that my pizza had just been given away to someone else I asked for a refund and was told they would do that but I haven’t received my refund and the payment has settled I’ve tried ringing multiple times just to get put on hold and the have the phone put down after 10 minutes of been put on hold

What can I say. The worst dominoes I have ever used. I waited 1 hr 40 for my food to arrive and it was the wrong pizza and stone cold. Do not use. I’ll be using the local pizza kebab place from now. Rubbish.

Wrong pizza and chicken wings delivered, then the wrong pizza and chicken wings delivered again. Guys on the phone in store where useless and rude barely understood English 2 hours later and we didn't get to eat 👍 UPDATE: I also didn't get the refund the I was promised so yeah.... Worst dominos store in my experience

Have never had an issue ordering from Amesbury Dominos, I tend to order around mid-day to make use of the lunch collection only deals as it does heavily cut the price. Not once has an order been wrong. Delivery has been relatively fast on most occasions.

Haven't ordered from Donino's for many years but I just fancied a double decadence meat feast and some spicy chicken wings. Didn't take long to remember why I haven't ordered for so long... over priced, flavourless rubbish. The pizza had very little cheese on it. The double decadence was drier than a desert floor and the chicken wings were barley cooked and completely flavourless. No value for money here, just feel ripped off!!!

Very good pizza, delivered promptly.

Pizza as good as always but chicken wings are from very small chickens.

Fuming waited two hours for our pizza said that if it’s cold when it arrived to bring it down and they will remake one

Was terrible missed out pizzas on order and not cooked or cut pizza properly very rude over phone would not recommend

Several times I have ordered the vegi volcano pizza and it had loads of peppers jalapenos on.today I ordered it and was given a cheese and tomato pizza with a very small sprinkle of green peppers and 5 tiny slices of jalapenos in the middle of the pizza,that was it.totally disappointed and wont be ordering again.cut backs I assume which not reflected in the price of the pizza.

Absolute shambles Waited an hour for our pizza to arrive, The guy on the phone had said that if it wasn’t here in 5 mins he will call to see whether we wanted to cancel our order He never called up, he cancelled our delivery! We phoned up and had to reorder the whole thing, I asked to speak to a senior (not to be a Karen but to have an understanding of the situation and what can be done) I’m now having to wait another 45 minutes for another pizza to be made and delivered. The ‘senior’ I spoke to was not at all helpful with the situation, hadn’t offered simple customer service etiquette, And the usual dominoes excuse “we are short staffed” I’m disgusted with the place

beautiful pizza thank you so much big willy kings

The quality of Dominos has just gone south, whenever we order from here the pizzas are always overdone, the last few times we've ordered, the pizzas we had were too overcooked to even eat the crusts. Our Meator pizza was almost uneditable I wish we had sent it back! Its just not acceptable for almost £40 worth of pizza – now pizzas are £20.99 you expect them to be on point – I can go to the local Italian and get a better pizza for less! You really dont get what you pay for.

Fast service nice friendly team

Says open until midnight but doesn't answer phone at 10 and they shut off online ordering 😒 Guess they don't want the business

Where do I begin, I phoned up to take an order to be told we don’t take orders in store, and have to finish my order online as card payments are never taken here (weird now most businesses including big ones recommend card payments to help prevent Covid transmission). Any ways I suggested to pay cash. I then got asked on what I would like to order after giving my order over I was then told “you have to order online told you already”. Anyways as hungry I ordered online to collect. As a treat we don’t get often, I get there and it’s shambles. And I mean shambles no one knowing names / orders and customers retuning there pervious orders. I get my order, to be honest was pretty quick at only 15 mins but no customer service and very arrogant and rude staff members. Anyways still hungry I get home. The garlic cheese pizzas where perfect no complaints. My large pizza was very cold and squashed and tasteless. The meat was extremely cold as if just came out the fridge weirdly was colder than the pizza base. The serious issue I had with this food is that my partner is vegan, so we ordered the vegan veg after seeing it on the telly. This then came cold with small pieces of MEAT attached to bottom of the base that obviously had been contaminated after sides or the prep area wasn’t cleaned enough. Luckily I noticed this, however due to the contaminant I had to still cook dinner so did ruin our night and £30 out the window. Because seriously if the partner can’t eat hers it be unfair if I ate mine. Will be looking for a resolve and chasing a refund. The way I see it management need to sort there staff service and company specs out to lift the business from so many 1 star reviews

Good pizza, good offers on at the mo.

Ordered 2 large pizzas and a large box of chicken All cold. Waste of money and spoiled the night

Good and fast service good pizza.

Ordered a delivery. Website stated 45mins, ideal for us as we just got home. 1hr 15later still no pizza. Tried ringing dominos and no one picking up. In the end I had to drive down to collect a cold pizza. No refund for food that should of gone in the bin. Used to be good here but will definitely use another pizza restaurant in Amesbury over these again

Well I ordered my 2 children their Friday night treat. However. Treat turned to trick pretty quick. Wrong time of year domino's! After over 1 hour I called them just to see if was far... was told it had been delivered to wrong address and will be cooked and sent as a priority and arrive in 20 minutes.. 40 minutes later, cold, missing pizza.. So I try to call the store.. my call is left to ring, then its cut off! So I call from another number and low and behold they answer. Now I understand things can be a bit crazy in the fast food industry on a busy Friday evening. But to be ignored and lied to about where my order is actually disgraceful. Signed a huge Karen by the sounds of it but i never complain usually. A hugely annoyed mum and 2 very hangry children.

Well I ordered my 2 children their Friday night treat. However. Treat turned to trick pretty quick. Wrong time of year domino's! After over 1 hour I called them just to see if was far... was told it had been delivered to wrong address and will be cooked and sent as a priority and arrive in 20 minutes.. 40 minutes later, cold, missing pizza.. So I try to call the store.. my call is left to ring, then its cut off! So I call from another number and low and behold they answer. Now I understand things can be a bit crazy in the fast food industry on a busy Friday evening. But to be ignored and lied to about where my order is actually disgraceful. Signed a huge Karen by the sounds of it but i never complain usually. A hugely annoyed mum and 2 very hangry children.

Good food. Good customer service

Ordered two pizzas, one was burnt. Called them and went back for a replacement, second one was just as burnt, others in the shop were burnt too.

Just paid £1.50 for extra mushroom, got 5 slices. A box costs 79p from Tesco. SORT YOUR LIVES OUT. Wrong ice cream. Cold a few times stop taking out 3 orders. Generally tasty

First time I ordered from here for delivery.te driver went back to the store after I left clear instruction how to contact myself. Second time I've ordered from here for collection that forgot a pizza and had to drive back to collect.fair to say I won't be going back anytime soon!

Just had pizza delivery. Delivered shortly after ordering. On time, hot food and great tasting. Would recommend.

The food quality has always been good everytime I've ordered from here but the last time I came to pick up a delivery I had to wait 35 mins outside the door because of the flow of orders on a tuesday.

Just had a small pepperoni pizza, with extra pepperoni and extra cheese. Plus a cold drink. Pizza was awesome. Full of flavour and piping hot. Excellent service

Love the hot food and fast delivery

Sorry I just passed I did not go there

Loved the food but only half the order came!

Okay, the Pizza from Dominos is simply amazing and the service service is very good. Especially in these COVID-19 times, the delivery staff are always friendly and helpful with a supporting touch. So the price may seem to be expensive but you get a good service and quality pizza. However, I would not recommend the chicken popcorn as it does not taste nice. There are deals online where you can save money especially on a Tuesday.

Good efficient service & tasty food...!!

Dominoes!!! Always delivers quickly never had an issue in over 8 years

Order had 2 items missing once delivered. Called and advised will be out with the next driver. That never happened. Lost £5.50. Will never ever use again. Crap

Italian base pizza was hot fresh and delivered prompt.. I rarely order pizza delivery but this was on this occasion very good.. veggie supreme excellent.

Placed order after postman delivered leaflet at 5:30pm. Tracker removed & order assumed delivered but not. On calling, left to ring. Believe this to be a con.

Terrible the lady serving us shouted across the road have you paid for that and second time we came back they said our cookies would be 10 minutes 20 minutes later they arrived very disappointed

Fast fresh Pizza. Guy who served me wasn't the brightest candle in the box or fastest as I had to keep repeating everything, asked for a receipt three times and then only gave me one of my two pizzas and wondered why I was waiting.

Ordered am meat feast pizza ended up with with onions and mushroom both i am allergic to so it in the bin ty

It was ok, apart from ordering cookies, didnt check them, and when I came to eat them, it was a garlic pizza bread. Too far to drive to bother taking them back.

Slow delivery and always messyour order up!

We normally have really good service from Amesbury. Would have given it more stars but today the pizza took over 1 hour and arrived cold and dried up. The manager was good about it though and is giving us full refund

Not to bad , 3 stars because I've had a few times where it looks like the driver has sat on my pizzas.

Would have given it 5 stars except for the fact I was waiting well over 45 mins for my pizza because the guy behind the counter forgot to load it on the system.

We have always used this dominoes and we can not fault it what so ever, once we made a mistake on a order within 15 minutes they collected order and replaced with new order free of charge. They have never got a order wrong and always been accommodating. Friendly service, we always say how good this place is!! Keep up the good work :)

We ordered two pizzas one pepperoni and one cheese. Bland tasting. We all shared them yet we all came to the same conclusion. We have tasted better.

1 hour wait in store just to get 2 pizzas. Not impressed

Dreadful. We waited over an hour for our pizza and bottle of Fanta. When it arrives it was barely lukewarm and the Fanta was Coke. The guy mumbled something that might have been an apology. Will be using the local pizza place in Durrington instead, who cam in 15 mins with a piping hot pizza and half the price...

From ordering 2 pizzas, a couple of sides and a drink, to getting the knock was under 30 mins. No great feat but still a good service to receive what I ordered the way I wanted it. Good was well cooked, delivery guy friendly. Can't really complain in any way.

Ordered at 1900 for collection at 1930. We was still in Warminster coming back from Longleat. The pizza tracker then informed us 18mins later are pizzas were ready to collect. We didn't get to the store until 1934. They completely ignored our collection time and when we did collect the pizzas they hadn't been cooked long enough.

Not the best service to be honest. The food is your average Dominos but the staff are miserable, confused and flipping slow. I'm not local to the area, and ordered to go as we were traveling but we ended up having to sit in the car and wait 25 mins past our order collection time with no apology. Customer service is shot.

I live 2.8 miles from my local dominos shop and they won’t deliver... Shocking as they will go a lot further like 6-7 miles Very disappointed. Need to sort this out other wise I and others will continue to use other shops to buy pizza that will deliver.

I've had bad Dominoes - see my review on Andovers branch. And I've had good. That's what this Dominoes is. Order online receive well cooked pizza in a reasonable time. Nothing missing, cold, late or burned. It's all good here. I've really no complaints with this branch. It does what it should and does it well. Keep up the good service.

Shocked that after placing an order and then waiting about twenty minutes for the food, only received two of the four pizzas ordered. When I queried this was categorically told that I made the mistake. Really sick and tired of people insisting the customer is wrong. I raised the issue when I paid the bill stating that I am sure he has got he order wrong upon which I was told “this is a two for one pizza night”. I Which I said, “Yes I know I have ordered four pizzas.” Nothing more was said until the wrong quantity arrived. I left disgusted, hungry and furious at the same time.Not sure I will be back especially after being made to feel like I am the wrong person here. If I could give you no stars I would have done that

Enough is enough... No more Domino's. £22.00 for a Pepperoni and mushroom pizza! Even though yes it was stuffed crust... But still £22.00. Sorry, never ever again.

Been a while since I had my last pizza/review and still they are making great pizzas. I'm peculiar in that I like double cheese, double tuna, double pineapple and a stuffed crust, and they always make it to perfection. Whats new this time you ask - now they have chilli cheese stuffed crust - OMG stuffed crust just went out of this world. My new favourite!

Quick friendly and very good food

Enjoy the pizza and the staff are really friendly.

From ordering online to eating 28 minutes - excellent service.

Exactly the same as every other dominoes. No good or bad points to report

On par with all the other domino's around. Nothing special but no complaints.

The staff are always friendly (especially Tibby) and the pizzas are always cooked to perfection. I'm a bit strange in that I like to create my own with double tuna and double pineapple - but now they have an option allowing you to have double cheese. This was the best pizza I've had in ages. Fed up with only having a small tub of garlic sauce that lasts for only 3 or 4 crusts - you can now get a larger tub! My first choice for Pizza in Amesbury, only a shame that I've now moved to Enford and they don't deliver this far out.

I always order from Dominos in Amesbury, but I only just found out I can get it delivered in the middle of the day! Had to give that a go, so I had my usual Tuna and Pineapple pizza and as usual the service was quick and the pizza hot. The people delivering the pizza are always friendly and seem to have a smile when they deliver. The staff in the shop itself are always pleasant and as I work in town I often have dealings with them when they pop into the shop. Compared to many branches of Dominos that I have been to in the past the staff always seem happy in their job. Keep up the good work all of you!

Really nice takeaway pizza staff friendly when placing order details .food really good for a treat nice nice pizzas get it delivered well worth it great family teat

Terrible food and service and after waiting 20 minutes, they still get the order correct. No apology from the staff! Hopeless. Go to Pizza Hut or anywhere else but this place!

Yo siempre crear mi propia pizza, no muchos lugares tienen su atún y piña en menús, y dominó siempre hace que me gusta! Mi pizza en un pedido el Jueves mientras mi compañero estaba lejos en un campo y por eso esperaba que podría estar muy ocupado para ellos. Me sentí como antes no había pedido que llegó - tenía que ser de 15 minutos como máximo, estoy seguro de que apenas tenía tiempo para cocinar! Conductor amable como siempre y la pizza era genial!

Swift service, good quality food.

Pedí una oferta, pero la botella de Coca Cola no fue entregado. Cuando llamé me informaron que sería alrededor de 15 minutos, que no era un problema. Después de 1.5 horas de no entrega, les llamé de nuevo y me dijeron que no tienen muchos conductores y están ocupados. Ahora ha sido de 2 horas y aún estoy esperando, esto es inaceptable!! Muy mal servicio!! También, no pidas extras! Pedí atún extra y tenía una cucharadita completa, no vale la pena el £2+! Recomiendo cocinar tus propias y ahorrar dinero! Hay muchos buenos servicios de comida para llevar en Amesbury es sin duda no es uno de ellos!

Sólo se han pagado y no tenía ni comida en la casa, ordenados en línea no hay problema.

Hemos utilizado en todo el país y hasta ahora no se ha encontrado una Dominos que ha decepcionado. Amesbury Dominos está allí con el resto. Después de un largo día de trabajo mi pareja y yo no podía ser te apetece cocinar, así que pedimos una Dominos en línea. Yo hice mi propia favorito atún y piña corteza llena y las pizzas llegamos muy rápidamente después de haberlo pedido y la mía era perfecto para que me gusta. Se puede usar otra vez!

Everywhere has a bad night/week so tried many time and always the same. Pizzas are greasey and over priced,not many deals. Sides are cooked on the outside but are not all the way through.

Standard amazing dominos. Deliver to a decent radius. I live in Bulford and they deliver to us. 2 for Tuesday's.

did not see one person wash thier hands before preparing the food. no gloves warn, i dont understand how this has a hygiene rating of 5. other than that seemed ok

Service is always great, food always piping hot, always offer the best deals. What more can I say. I always return because i love Pizza.

Domino's is domino's but the staff here add that little bit more. You are never left waiting to long. The delivery takes it to a different level I have yet to have a pizza delivered quicker than from this place.

This is a typical dominos, the staff are always nice .The pizzas are alway cooked well and hot .Can't really fault our local

I phoned up to make a order for delivery. The member of staff I spoke to could burly speak English, there was a big communication barrier. I was waiting over 2 hours we didn't get no discount just a very small garlic bread. Pizza didn't taste fresh, very disappointed I expected better from Dominos.

Pizza great - staff very friendly although some quite hard to understand on the phone. There is always one offer or another on and staff really helpful in getting you the best deal

They normally deliver it within half and hour so service is spot on. Quality of the pizza is quite good as well. Overall happy!