Based on 4 opinions finded in 1 websites

Based on 4 opinions finded in 1 websites
Nº 359 in 398 in Monmouthshire
Opinions
Had a delivery which was very prompt and tasted fab.. Good selection of food and drinks. Friendly staff and good selection
Ruth Evans . 2024-09-04
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Great food as usual but what marked this visit out was the outstanding customer service from Ethan. There was a slight confusion about an order passed by my son to me to Ethan. When I asked about it when it was delivered, Ethan fixed it immediately without quibble and also found us a great deal. Great service. Thank you. Recommend.
Guy F . 2024-04-13
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Pizza ordered said it was was quality check for 45 minutes rang spoke to someone said that I wanted food hot not cold food came warm all they said was we are busy chicken cold been left on hot hold for 45 minutes
Sam N . 2022-11-18
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I usually love dominos & order quite regularly , however i think its fair to say my experience ordering from the Caldicot branch tonight has changed my mind completely. The state the pizzas were in was appalling , one had the wrong toppings on & all the food was stone cold even though it was being delivered to an address less than a mile away. The cookies were deformed & rock hard , wasn’t able to bite into them at all. Paying a ridiculous price for food you would expect it to be some what decent , if im completely honest i think i would’ve had greater joy if i ate the box’s it all came in , never will i order from this branch again.
Abbie P . 2018-09-16
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162 Opinions
Awful customer service. I was told to collect my order in 15mins. When I arrived to pay, I paid and waited a further 20mins until someone realised they'd forgotten to give me my order. No apology. I was simply assured the food would be warm. The prawn toast was soggy. Unhappy and delayed customer. Please remember to be polite and say sorry next time you make a mistake and consider the contents of the bag before assuring a customer that the food won't be affected.
169 Opinions
I absolutely love this place, time and time again there food is always a comfort and I will cherish the memory's I've made in here forever ❤️ (the food is so good)
72 Opinions
Ordered here tonight. Girlfriend hadn't in 4 years after a bad experience, but thought we'd give it a try again. Tonight was my first time. I'm just really annoyed at spending £25 on this. Chips were really flabby, Calzone simultaneously dry and incredibly greasy (despite having barely any cheese), and the cheese bites were really mushy and bland. Honestly the lowest quality food I've paid money for in a long time - maybe ever.