Based on 7 opinions finded in 1 websites

Based on 7 opinions finded in 1 websites
Nº 354 in 398 in Monmouthshire
Opinions
I rate them a one out of ten because on the first hand they forget about my order and then they got my order completely wrong I ordered a half and half and they gave me a meat feast with onions and mushrooms and it was cold when I had it aswell
Ollie S . 2024-12-31
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Twice within the past two months they’ve messed up our order giving us completely different things to what we’ve ordered.
E T . 2024-11-09
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The food is always good. When it was first set up it was shocking but now it is class. The only downside is the staff. They are rude and impatient. I had a delivery and a dominos worker rang me and was shouting at me that the driver was outside my house, why wasnt I there, over and over again. the driver was at the wrong house and I was standing in my porch, not even able to see them. the delivery drivers are lovely, cannot say a bad word about them but the fact the worker shouted at me down the phone that I was ignoring the delivery driver is a put off. if the food was not excellent I would 100% slate this place but its a good meal
anonymous . 2023-11-24
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When staying in an Inn in Wales for the night I wanted to grab a pizza to eat in my room. I went to Domino's in Abergavenny after phoning through an advance order for collection. A large Meateor Pizza was £11.99 and it was a very nice one too, plenty of BBQ sauce and a good covering of meat. It stayed hot too even though it was a good 30 minutes after collection before I started to tuck into it. My only 'complaint' is that you get one Garlic & Herb Dip with a Large 10 slice pizza and if you want more you have to pay £0.70 for each extra dip, which I think is a rip off. If you get one dip with a small pizza you should get two with a medium and three with a large pizza without having to pay extra... It's not as if the dip pots are large!!
Roberts69 . 2022-11-29
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Had to contact them. The manager fixed the problem immediately! This was due to a "Domino's" web site problem. The staff, who were trained (and as I perceived - over the phone) dealt with my questions straight away. I MUST say how wonderful the delivery driver performed - an example of how someone can also show how team work really works. If you can stand in the mad wind, and p*ssing down rain, then be polite and hand over a pizza - you're a better man than me!!!
Paul B . 2022-11-01
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I just love a dominos pizza. The Abergavenny shop is fab. I have ordered for delivery many times and they are first class ! Excellent service each time , never late and the pizza is always hot and lovely. Great service guys !! Well done.
Keith Self . 2020-09-17
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Visited on a weekday evening, ordered on the phone to pick up which was on time as advised. Food was great and as requested- you can park just down the road to pick up as no parking outside.
hollyReading.Berks . 2020-03-29
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162 Opinions
Awful customer service. I was told to collect my order in 15mins. When I arrived to pay, I paid and waited a further 20mins until someone realised they'd forgotten to give me my order. No apology. I was simply assured the food would be warm. The prawn toast was soggy. Unhappy and delayed customer. Please remember to be polite and say sorry next time you make a mistake and consider the contents of the bag before assuring a customer that the food won't be affected.
173 Opinions
First time ordered From here, the food is Absolutely beautiful! The lamb kebab and donner is hot and delicious. Also really good friendly service! Highly recommend this place.
1919 Opinions
Met up with friends - lovely quick service and meal as expected (witherspoons norm) very busy and all of us had to congregate round a small table as single people nursing a pint sat in booths!!! Major criticism was air conditioning blowing straight on us and freezing - all woke up with colds this morning
73 Opinions
Ordered here tonight. Girlfriend hadn't in 4 years after a bad experience, but thought we'd give it a try again. Tonight was my first time. I'm just really annoyed at spending £25 on this. Chips were really flabby, Calzone simultaneously dry and incredibly greasy (despite having barely any cheese), and the cheese bites were really mushy and bland. Honestly the lowest quality food I've paid money for in a long time - maybe ever.