Based on 5 opinions finded in 1 websites
Based on 5 opinions finded in 1 websites
Nº 428 in 468 in South Oxfordshire
Opinions
Awful! The pizza was delivered without sauce, or so little sauce that it can't be seen or tasted. I have ordered from here so many times without any issues but on this occasion I called down to let them know and I was accused of trying to get free pizza. I hope anyone reading this will think twice about accepting a delivery when there is a good chance you won't be getting what you ordered.
Anthony C . 2023-12-08
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I was doing security last night and couldn't of met friendlier staff that worked for Dominos they all worked as a team on a extremely busy day being regatta I personally would like to thank them for making me welcome and enjoyed my shift with you guys and girls so thanks to all of u
baz . 2023-06-30
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Helped us get more pizza for the same money with a deal. Delicious pizza and potato wedges. Excellent experience.
George S . 2022-08-20
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The website ordering experience forced me to re-enter my order. I made a mistake but didn't realise it. The delivery experience was good for once, although the pizzas were not warm enough. I phoned to protest that I'd not received what I'd paid for. The person dealing with me, probably the franchisee given his outright arrogance, dealt with my query so insensitively, and kept rattling off in a foreign English making it difficult for me to get a word in. After he called me a "liar", I eventually found out by searching my orders online, that I had in fact been mistaken. My fault. But his reluctance to sort the problem out amiably, and his general demeanour right from the outset, really riled me and we ended up exchanging some heated words. My business is decimated right now due to Covid, yet I still bend over backwards for my clients. Perhaps he needs some customer relationship training! Despite living just across the road, we are never going to use them again, and will not recommend at all.
Ian C . 2021-02-02
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We like the pizza but the delivery is awful. On the last four occasions the delivery did not match the order. Even when the driver returned to correct the order he came back with the wrong items. So far I’ve been out of pocket on every occasion. Domino’s in Henley must try harder.
Stuart F . 2019-11-03
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83 Opinions
It is such a shame that this brilliant chef is supported by a team of people who have absolutely no idea what is going on. This was our fourth trip back. Each time we have been here since the refurbishment, the quality and flavour of the food has been amazing but each time, we have had terrible service. This was the last chance and I'm afraid we won't be going back. We put in our order for food and drink which just disappeared off the face of the earth. Our lunch wine was served before the pre–lunch drinks, had to keep looking at the staff for any sign of food to which they panicked on the realisation that we were STILL there with no meal. One of the young male waiters, who actually was on the ball, couldn't apologise enough and genuinely looked very embarrassed at the whole shambles. Credit to him, credit to chef but the rest of you, sort yourselves out! It's just not good enough.
13 Opinions
We visited on a Monday morning, the two baristas appeared disinterested and we didn’t feel welcome. The drinks were OK when they arrived but I’m not sure we will return, much warmer welcome and better customer service at a different outlet close by.
4 Opinions
Driving home from visiting family, my wife and two teenage daughters wanted a snack. Ended up stopping at these services (North bound). It's a KFC, with the screens, and our one was providing receipts, although not all did. Also, the scanner wasn't working so I couldn't get my points. Food, however, was as expected. Hot and actually quite nice.
362 Opinions
Great location, lovely staff, but the coffee is only and frankly miles behind Cafe Nero.