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3.0

Based on 5 opinions finded in 1 websites

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Nº 428 in 468 in South Oxfordshire

Score
OpinionsNoteTripAdvisor53.0

comment_iconOpinions

Awful! The pizza was delivered without sauce, or so little sauce that it can't be seen or tasted. I have ordered from here so many times without any issues but on this occasion I called down to let them know and I was accused of trying to get free pizza. I hope anyone reading this will think twice about accepting a delivery when there is a good chance you won't be getting what you ordered.

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Anthony C . 2023-12-08

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I was doing security last night and couldn't of met friendlier staff that worked for Dominos they all worked as a team on a extremely busy day being regatta I personally would like to thank them for making me welcome and enjoyed my shift with you guys and girls so thanks to all of u

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baz . 2023-06-30

MORE AT TripAdvisor

Helped us get more pizza for the same money with a deal. Delicious pizza and potato wedges. Excellent experience.

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George S . 2022-08-20

MORE AT TripAdvisor

The website ordering experience forced me to re-enter my order. I made a mistake but didn't realise it. The delivery experience was good for once, although the pizzas were not warm enough. I phoned to protest that I'd not received what I'd paid for. The person dealing with me, probably the franchisee given his outright arrogance, dealt with my query so insensitively, and kept rattling off in a foreign English making it difficult for me to get a word in. After he called me a "liar", I eventually found out by searching my orders online, that I had in fact been mistaken. My fault. But his reluctance to sort the problem out amiably, and his general demeanour right from the outset, really riled me and we ended up exchanging some heated words. My business is decimated right now due to Covid, yet I still bend over backwards for my clients. Perhaps he needs some customer relationship training! Despite living just across the road, we are never going to use them again, and will not recommend at all.

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Ian C . 2021-02-02

MORE AT TripAdvisor

We like the pizza but the delivery is awful. On the last four occasions the delivery did not match the order. Even when the driver returned to correct the order he came back with the wrong items. So far I’ve been out of pocket on every occasion. Domino’s in Henley must try harder.

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Stuart F . 2019-11-03

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