Based on 3 opinions finded in 1 websites

Based on 3 opinions finded in 1 websites
Nº 415 in 431 in South Kesteven
Opinions
We ordered 2 large pizzas as a Friday night treat. We placed our order at 20:25 and sat back and relaxed. However, our hopes of having the convenience of our food arriving at our door were drastically shattered when after AN HOUR the app was showing that our pizzas were NOT EVEN IN THE OVEN! My husband phoned to be told that yes - the app was correct. They haven't employed enough delivery drivers so we will have to wait another hour: A TOTAL OF TWO HOURS for our pizzas to make it to our house! In the end, my husband drove down to collect them - however we ended up paying the same as having them delivered, although they threw in a garlic bread for free which does not make up the difference in cost between delivery and collection. Do not order if you are expecting your food to make to your house. We will not use them again.
Emma C . 2021-10-08
MORE AT TripAdvisor
Delivered wrong pizza, as soon as I opened the box I realised and phoned to get my order amended, they said tough as already delivered, horrible service, I've not used them since.
Steven P . 2020-12-31
MORE AT TripAdvisor
I order a pizza to pick up as its cheaper this way. They are ready when I collect them They are very good value for money and very tasty.
Christine . 2019-09-21
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52 Opinions
Called in 14.30 for a late veggie breakfast at point of order we were told 20 minute wait. One coffee machine broke the other broke down twice. After 40 minutes meals not arrived had to join queue to complain and obtain a refund it was simply awful service and everyone was complaining. What also made it worse it was freezing in the restaurant.
517 Opinions
Usually have no issues here, although on this occasion not so much. I asked a worker that all the tills were closed, since I only had one item. Nope, Mike was very condescending towards me his tone talking to me wasn’t at all what I expected. I assume this is what he is like with all customers, I would suggest he needs some training on how to talk to people in a polite manner. The law is the law I suppose but seems rather silly that I wasn’t able to purchase a single item.