Based on 141 opinions finded in 2 websites
Based on 141 opinions finded in 2 websites
Nº 534 in 784 in Bolton
Opinions
It's domino's you know what you're getting average pizza, reasonably quick
John Tate . 2024-08-18
MORE AT Google
Quick delivery but poor food. Missing sweetcorn! Other toppings sparse and pizza hard. It's only 6 in the evening so there's no excuse. Won't bother again as this is not value for money
Tjs . 2024-08-17
MORE AT TripAdvisor
Abysmal. This is how my food came. With toppings missing. Customer service is non existent. This is also my second time receiving bad food and was promised a free pizza next time which (is this time) was not honoured. And this is them making it up to us? They need firing.
Matty R . 2024-06-12
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I love the chicken kickers and garlic bread
Wizard Vapes Blackpool . 2024-06-07
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The pizza was just a standard dominoes pizza. Can't really get it wrong. But the service and atmosphere was like walking into a western saloon in a town I had never been. The staff looked at me and my son as if we had just ordered spaghetti bolagnese when we ordered a cheese pizza and chicken tenders. So once ready, without any verbal communication, we paid collected and left. Not the type of saloon I would doff my hat
jonny edwards . 2024-02-08
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Always great tasting quality food from this branch of Domino's. Very clean premises and professional friendly staff at the point of collection! Really the only place for pizza!
Graham Ainscow . 2023-12-31
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Ordered delivery from Bolton clearly put notes on the order to locate the house, I also advised if lost ring and i would stand at the door with my light on my phone as it was dark. Driver drove straight past left my food going cold for 20 mins . I then rang dominoes who was advising him which way to go so I walked out and met him. He then arrives and says the restaurant didn’t give him a contact number . I’ve paid for delivery and delivered my own and food was cold. I’m not touching this dominoes again.
Chris B . 2023-10-24
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I only gave them one star because that was the minimum I could put to write a review.. DO NOT ORDER FROM HERE Extremely rude manager. Food took 40 minutes to get to be from leaving the shop & it was extremely cold. They wasn’t bothered, said they was busy and unwilling to reason with me as I was not happy with the options they offered.. The manager then refused to give me a first name/ Sir name to escalate. The ‘’manager’ also stated that she was the highest onsite and I was unable to escalate my concerns anymore. She was very rude/ borderline aggressive down the phone. Very very poor customer service!
Sarah Mills . 2023-10-21
MORE AT Google
Great delivery and choice of food
William Lloyd . 2023-09-10
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Got to love a Domino's. Good service clean and with great staff.
GARRY . 2023-08-14
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Good place to shop at a good price.
Peter Shaw . 2023-06-03
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Just collected an order from Bolton North Store. Not a single member of staff wearing gloves, hair nets or beard nets. Concern for hygiene standards here as well as customers with allergies, dietary requirements etc. Multiples pizzas being made at a time. Also ignored for a while when in store despite lots of staff members standing chatting.
LilMissTiny . 2023-04-22
MORE AT Google
Super fast delivery and the family love their pizzas. Nothing negative to say and we have been regularly ordering for many years.
S B . 2023-04-09
MORE AT TripAdvisor
Post COVID and management change, the standards and quality of delivery have gone down hill. One delivery had the driver driving to the local council estate parking up for 30 minutes, then deciding they would deliver our luke warm pizza, to which the manager offered a "free pizza" on our next order, which never materialised. Tonight got an order which was swimming in double decadence so much the top base had removed from the lower, not only that delivered by a driver that was too busy talking through a bluetooth earpiece to his mobile phone, by time the mrs has shared our pizzas out, the store stated they would send a replacement but would expect the other pizza in return, something I was not willing to spend the time putting back together (my own error I acknowledge) this seems to have gonethe way most takeaways in Astley Bridge have gone, and that is set up/taken over for reasons other than making a profit. Absolutely shoddy service. Written on a side profile, as do not want my real name displayed for all to view.
First Time Grey Gamer . 2023-03-14
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DO NOT ORDER FROM HERE. VERY RUDE MANAGER. Ordered my pizzas for collection and when I got home I checked and realised they got the pizzas wrong. I rang up to get them to send the right one but the manager said I had to bring the pizza back and only then I'd get a new one even though it was their fault. I said I'm not collecting it as its their fault, he then said I had to pay the delivery charge, even though they made the mistake. I'm writing this 2 hours later and I've still not received my pizza which I was supposed to get half an hour ago. Apparently the delivery driver is stuck in an accident. Stay away from this place if you don't want to be scammed.
Aadil Patel . 2023-03-08
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Worst domino’s experience I’ve ever had. Rude staff. Food arrived freezing cold. Driver was unable to find my house after 30 mins on phone giving directions. Took over 90 mins for the food to finally arrive despite driver being 2 mins from my house. Staff cant speak or understand english. Manager asked why dont I speak urdu if ordering from an asian neighbourhood. Ridiculous! Said he would pick up cold food and still charge me 50%. Needs to give his head a wobble and pull his head out. Disgusting service from a useless manager running a store full of imbeciles. Didnt even pick up the food or give a refund. Escalated to Dominoes franchise and will open a paypal case Save yourself the effort and buy elsewhere
K K . 2022-12-16
MORE AT TripAdvisor
Why are you reducing the pizza deals to a medium instead of a Large.... Your prices are high enough , had to go pizza hut and it was awful. sort it out.
Harry Wyatt . 2022-04-25
MORE AT Google
Good, efficient service. Pizza a little chewy compared to normal. It was okay but not the best and probably not worth the expense of Domino's in comparison to other pizza companies. Great cookies though and the garlic bread was decent too.
Ruth Alison Davies . 2022-02-25
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Delicious as always very prompt delivery
Jackie Gargan . 2022-02-12
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Pizza was good and matched what I ordered. Staff were friendly when I came to collect the order, and the food was ready when the website said it was ready for collection.
Chris Cox . 2021-10-23
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We have ordered 2 veggie supreme pizza and specially ask for no mushrooms as my son allergic to mushrooms but we received both of the pizzas with mushrooms on ,when we called them they Said they’ll send the new pizza so we waited for 1 hour and then we called back as we don’t received the pizza yet and still waiting so they said they’ll never make that kind of mistake and said can’t help me so I told them that I can come back to them with those pizzas which I have received with mushrooms on and they will see by their self and decide but the manager who was talking on the phone said it’s doesn’t make any difference coz it’s been 1 hour and they can’t do anything if I take pizza to them . that’s very disappointed and I don’t expected that from domino’s . Very poor service
vinexa vinexa . 2021-09-18
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We spent a lot on the order and some of the food never came. The food we did have was low quality and soggy. The staff were rude when we called them about it and didn’t get so much as an apology.
Elise Aldred . 2021-08-10
MORE AT Google
Had a nice experience. Staffs are friendly.
Menaga SV . 2021-07-23
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Seriously one of the better Dominos around, food and service is second to none around Bolton 👍👌
The Blue Badge Bandit . 2021-07-23
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Very bad quality and too much expensive
Hazhir Haghyani . 2021-06-25
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Would not recommend at all, food when delivered was cold. There was also a big clump of hair in one of the pizzas! An absolute waste of money even with 50% off pizzas!
neil critchley . 2021-04-05
MORE AT Google
A delivery arrived at our doorstep when he hadn’t ordered anything. We checked if anyone in our house had ordered it but they hadn’t. I usually get a dominos delivery fortnightly and everything is perfect but today has been terrible. We messaged our road WhatsApp group but no one had ordered anything. I called dominos and was put on hold and then they cut the call. I called the second time and explained the situation. After five minutes They agreed to come pick the food up. An hour and a half has passed and know one has come to pick the food up. I have tried to call twice but each time I was cut off. I am really pissed.
muhammedaV9925MI . 2020-11-20
MORE AT TripAdvisor
Love dominoes! Great pizza and friendly staff.
Brad Langford . 2020-11-14
MORE AT Google
Tasty pizza, delivered promptly with care, once again, thank you 😊
Sally Bowcock . 2020-07-14
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Always hot extra fast service best DOMINOS Around!
Lisa Briscoe . 2020-07-06
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Quality pizzas at decent prices, especially with the NHS discounts they usually have on
Ibrahim Patel . 2020-04-18
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ordered food fully paid , was waiting for 2 and a half hours for them to not answer the phone multiple times when we rang. Then when they answered the phone they said the order had been cancelled by them and we had no message to tell us that. The money had been taken out of the account for our order to be cancelled. Absolutely shocking .
Holly McGreevy . 2020-03-28
MORE AT Google
Always a delight to eat from Domino's pizza
JkaysCorner . 2020-03-08
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Unfortunately a bit hit and miss, I've had good meals but also some bad ones. The prices are far too high.
RetroM . 2019-11-09
MORE AT Google
Ordered from here quite a few times and it’s always been perfect, tonight they didn’t do stuffed crust so when I rang up they said they’d send me a fresh one out and some cookies and that I could keep the other pizza too, was really blown away by their customer service! They was so lovely about it too like it was no problem for them, thank you.
Niamh trainor . 2019-10-22
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Ordered a half and half from this place and it looked like someone had dropped the pizza and we asked off a refund and they pretty much said no! Not happy what so ever.
Sarah Dover . 2019-09-03
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Tasty pizza and deserts are very nice got served really quick 😁
T “One with nature” R . 2019-08-24
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I've had issues in the past with Domino's customer service and in general feeling as though they don't care about their customers. However, this location seems to be atypical of that. Arbaz has been trying to resolve an issue for me that stemmed from the app breaking and wasn't the fault of the Bolton North store at all. He went above and beyond what was required and has honestly been a saving grace in this rubbish time of trying to get a hold of anyone that can actually help!
Meg Thornley . 2019-06-26
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Always feel ill the next day after eating at this Dominoes! Bury has gone downhill too.. Try a Pizza from Whitefield Dominoes different league!!
Ric Lyons . 2019-05-05
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Ordered from here several times and getting sick and tired of being ripped off ordered pizza with the sauce topping came without it on the misses pizza and I ordered the same mine came with the sauce but no chorizo as advertised on either of them Ordered the dough balls 7 of them had no pepperoni in the middle and the garlic bread was just tomato with no garlic at all And at 26 pound pretty expensive for ingredients missing. In future will have pizza hut not as tasty but least you don't get conned and not to mention all of the staff in this store are not English which I find a complete joke a they all clearly don't know the importance of good hygiene
Christopher Holden . 2019-02-14
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It's like trying to extract chickens teeth to get your order over the phone. It takes longer to order the pizza than for them to cook it.not customer friendly at all.same old story we are established now so stuff the customer! !! Now for the update pizza just arrived. Ordered 2 large pizzas on a deal 19.98p so kids could share .what arrives? 2 medium pizzas. So much for any pizza any size deal.not even phoning them to much aggro .willgo to the chippy to make sure they all have enough to share.bye dominos good luck on your way down. I for one am done with you!!!!
Clive Taylor . 2019-01-20
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Ordered regular. Never got it wrong. Pizza always cooked unlike other pizza places whose soggy bases leave you having to cook it yourself. Well done dominos
Ascot Window Cleaning . 2018-11-17
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Order at 5pm for a 7pm delivery. Had to phone shop twice to ask where it was. 45 mins later it turned up cold and then paid 45 for a food bill of 44.95 and the delivery driver (raja) said ohhh nothing for me. Worst dominoes
Shaun Rogers . 2018-09-18
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Made an order worth £30+ and only received half of what was ordered without any refund, never ordering here again.
Sqwoot . 2018-05-27
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I ordered two veg hot but recieved two tandoori howoinstead i even repaeted my order but they got it wrong
Sumaiya Natha . 2018-03-11
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Great pizzas, helpful staff. Always worth ringing or checking on the app to save some cash
Philip Burgoine . 2018-02-09
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Been here 3 times and 3 times had a problem. Overcharged twice, short-changed once and once they forgot to put the order through altogether. Poor.
Thomas Becket . 2018-01-12
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I ordered the meat feast pizza last night and a vegetarian pizza. We both shared and my partners daughter ate some of the meat feast. It has given us all food poisoning and will be the last time I touch a dominoes.
Chris Berks . 2017-09-16
MORE AT Google
excellent staff always friendly, willing and ready to make changes to the order for you...if possible. food always delivered hot and with care ☺
Claire Moran . 2017-07-22
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Excellent service and great food , very welcoming staff and manager
Michael Rooney . 2017-04-07
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Lots of staff busy on the production lines,great to watch. The pizza seemed to take a long time to make and the display that informed us that it was ready gave us wrong info and actually came 15 minutes later. Nice tasty pizza, but I think very overpriced.
Ivan Rubery . 2016-10-05
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Overpriced and below par food rotten service and ignorant delivery drivers
paul flanagan . 2016-09-04
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Difficult parking, but fast service. A little expensive, however.
Darren Stather . 2016-03-22
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Very expensive and really not at all special. Service likewise. We now go to asda instead where they'll make them by hand to order for a fraction of the price.
Ben Deed . 2014-10-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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680 Opinions
So on arrival I ordered our drinks at the bar where a polite young man served me and said if you would like to find a table I can bring them over, on which another person promptly placed the menus down. We all chose to have the fish goujons where the waitress advised us they were in breadcrumbs which was good, and we ordered some chips to accompany. Our sandwiches were served along with the chips. I must say that the fish goujons were extremely over cooked, making them hard, you didn’t get much fish in there, although a very strong smell of fish! So being extremely hungry we ate what we could as couldn’t be bothered in complaining! Doubt be going back anytime soon, not for food anyway.
397 Opinions
Slowest service ever. Came for my dinner break and waited in line as a normal person but what wasn’t normal is the time they were taking to serve 3 people in front. It took a whole 20 minutes just to serve the people in front and by the time they were ready to serve me I had to go back to work because my break was over. Why hire such incompetent staff?
3519 Opinions
The service was very bad and the place was dirty. I ate inside. The place was very cold. I could not finish my food. The quality of the food was not good and cold.