Domino's Pizza in Bournemouth

We ordered pizza and it came 1:30 hours later after we called and asked about it took long they sent it cold and they didn’t cut the pizzas! Very low quality and low service!

Amazing taste and love the service

Fast and reliable service, food is always great

Excellent service and customer satisfaction ten ten

"I recently ordered from Domino's Pizza in Winton and had a pretty good experience. The pizza was fresh, with plenty of toppings, and tasted great. The ordering process online was straightforward, and I appreciated the deals that made it a good value for money.However, the delivery took a bit longer than expected, and the pizza wasn’t as hot as I would have liked when it arrived. The staff were polite when I called to check on the status of my order, which was a plus.Overall, it's a reliable option for a quick and tasty meal, but there’s room for improvement in the delivery time."

My £40 I will be getting back from u

We wanted the collection offer only to have the lady telling us they aren't doing that offer. We tried to understand what she was saying, but she kept giving us different prices. We end up leaving hungry. 3 people there and everyone was too busy to help the lady at the cashier put the order thru.

The man who served me very rude and ignored me l

Great Staff! Great Food! Unlike its sibling Dominoes in Lansdowne this Dominoes has staff that actually smile and acknowledge customers. They honor A-List deals for students and their service is very fast and friendly. I was impressed that it only took 10-15 minutes to make my pizza and it was fresh and hot.

I order pizza for my son the Chees is burn on one side and the one staff wasn’t look happy when I pic up pizza they are no good welcome to customer I don’t need to say that but I have to customer service is very important for your business even I didn’t took pizza back to shop I no they will argue for noting shame

Ordered 5 pizzas with one having specific ingredients not to include onion or garlic. It wasn’t delivered, need to arrange delivery for it and it took 40 minutes to arrive and funny part is the place i was staying and dominos was just 1.4 miles.

Ordered pizza from here and it was so oily I literally feel sick sad as tasted in another dominoes and was not like that 🥲

Being lactose intolerant, it’s worth every second

I loved the pizzas, the customer service is ok. I ordered in the Papa Johns in front of this and they took almost 1 hour to deliver 5min from the store; but with dominos they deliver when they promise (20-30min). Of course is quite expensive, buy there’s a deal garlic bread and wedges for £6.

ksheere was wonderful, quick pizza and great service 🤭

I ORDERED BURGER FRIES BECAUSE OF THE PICKLES. THERE IS NO PICKLES. DISSAPOINTED.

4 big topping mistakes, bits of meat on the veggie pizza, and badly made cinnamon rolls. They added cranberry sauce to the festive pizza when we specified not to have it. They forgot to add my gherkins or burger sauce to my cheeseburger pizza (2 of the 5 main topping on said pizza). They added peppers to my friends veggie volcano which she specified to not have AND there was ground beef on her pizza despite her being a vegetarian so she couldn’t eat 2 out of the 5 slices she ordered. The cherry on the cake (or should i say BEEF on the PIZZA) was that the cinnamon rolls were badly made and only had chocolate on 3 out of 6 of them when it should be all 6!!! We are uni students and so this was a treat for us and we were left really dissatisfied and my veggie friend was hungry. Just a waste of money. As a former dominos employee myself THIS many mistakes is ridiculous, I could let one or two go but five is too many!! I understand its busy but mistakes on both pizzas and two opportunities to notice the errors is enough to notice and remake at least one of the 5! Going to order from bournemouth dominos next time :)

The pizza deals are not deals £20 for a pizza .. the place is overrated and expensive...

Love this place, better then pizza hut by far. The one thing that makes me smile about pizza 🍕 is... It's a round food, served in a square box and eaten as triangles 🔺️... now thats fun lol.

This is the wintons dominos standard for original crust. 4th time 4th remake was done but dinner was just late and left half cold. What is even worse is that the boss was in-denial and arrogant, order from the one in lansdowne which is one of nearest.

wanted chicken strippers and taking too long and being mean

Absolutely horrendous customer services, ignorant, arrogant and when I walked in for my collection he was out the back faffing around and left me stood there for 10 minutes after his staff told him 3 times, this tells me he has no interest or effort whatsoever and undoubtedly the back we can't see is a mess guaranteed undoubtedly unhygienic.. I am a local and trust me its not the first time! I will never be loyal to this disastrous place ever again and it hurts me to say the least

Paid £40 for pizza. Nothing has turned up. Apparently delivered it to the wrong house. Over 2 hours and still nothing. So they’ve just taken my money and delivered nothing. What am I supposed to do?

Great Domino's! Exceptional customer service the other day when Chester helped me on the phone about an order online that I made by mistake and that I thought it was Domino's who delivered the wrong order to me. His customer service skills exceeded my expectations. He was very nice on the phone and he picked the side of the client when offering me a solution. His costumer service skills where brilliant. Thanks again!

Firstly i have to say I've been a papa johns fan for years however, I popped in to domino's (fancied a change) and ive got to say, upon watching the young lady making the pizzas I was totally captivated. It was like watching an artisan at work, each pizza she produced was simply perfect! I could tell her attention to detail was immense even with the speed she turned each dough into a pizza. I have to say im a convert just on this woman's talent alone .. I will be ordering again as is was the best pizza ive had... domino's, I hope you realise the talent you have at your hands! Simply the best pizza ive had. Thank you 🙂

Chester, the main man in Bournemouth, always got a smile on his face when I go in and recognises me instantly, his service and attitude is always spot on! He makes sure the food quality is on point and never have an issue with this branch. What an absolute legend…

Could give them 0 stars if possible. Waited an hour for my order then called up to ask where it was then got told it hadn’t been made so it would be another hour to hour and a half and got put on hold for 10 mins. Probably should’ve read the reviews for this branch before ordering. Trust me don’t do it to yourself 🤣

Never had any issues with this domino's

Domino's needs to STOP updating my order as delivered when it hasn't been. Tonight 20 minutes after my order was shown as delivered I callled the store to be told it was just leaving. Clearly playing with figures and targets.

Winton shop - They wouldnt deliver 5 minutes down the road to me even if I offered to pay extra. Had the wrong pizza a few times.

Reliable, well prepared pizzas, and excellent, sociable good staff

I am utterly disappointed with my customer service from Winton Dominos this evening. A group and I ordered from your website at 8:15pm, totalling in £158.60. We still hadn't received our order at 9:30pm. Hence, we called the branch. The staff's advice - they 'weren't sure' what was going on and there was a 'processing issue' and to 'call customer service'. Customer service informed us that 'the order was put on hold' and they would have to 'manually process it'. Customer service confirmed there was no payment fault as they could see the money had been paid. We waited a total of 3 hours. From my experience, this level of customer service is not acceptable. The fact that the group and I have paid a considerable amount to your company. I would expect some sort of clarity, sincerity and apology for the inconvenience. It's just not good enough considering the brand establishment and your slogan is 'We Got This'. Tonight's experience with your brand does not reinforce this.

Brilliant people, loved the service. Funny bunch thank you to the delivery driver who did a funny request. Thank you 😊

Tasteless, sogy and definitely not worth the money. Won't be doing that again. WHATS HAPPENED?

Worst customer service!!! The staff member Alex was extremely rude, totally useless and tried telling me the pizza didn’t exist yet I was showing it to her clearly on the dominos app.

Possibly the longest wait for a pizza i have ever had, whole shop was in shambles and seemed like the manager just did not have a care in the world. thank the lord that there were 2 amazing young women trying to get to every customer in line ASAP. If not for them I wouldve rated 0. to the manager there, do better..

Ordered a deal which was very tasty and cheap. I really enjoyed it however them calling me the next day to talk about my experience really put me off from ordering from there again. All I wanted was a pizza the day before I don't want to have a chat over the phone with you about it the next day. I am happy to do online survey or something but don't bother me with phone calls on my day off thank you very much. 👍

If I could vote 0 stars I would. My pizza and sides didn't turn up and its now nearly 1am!

Bit hit and miss. Had some good tasty pizzas but on other hand some of the recent efforts have been shocking.

The guy taking my order out the front had no mask on which seemed really unhygienic on its own. But then once I stepped outside to wait I looked in and saw he was folding pizza boxes ready to have pizzas put in them. No gloves, no mask, nothing. I could also see that there were a lot of people in the kitchen not wearing mask as well. Some were but it was about 50/50. Seemed super unhygienic and made me really uncomfortable. I ended up putting my pizza in the oven when I got home to cook off any germs there might be.

Tasty pizzas but it the deals are always the same and the menu is pretty small pre-covid19

Never eating from here again! Ordered a pizza for delivery on 19/06, and have been suffering from food poisoning all the next day because of it! Whatever methods they are doing to prevent cross contamination especially with COVID-19 is not working, and they need to take another look at their cleaning and cross-contamination precautions!

He estado aquí dos veces ahora Debería haber aprendido después de la primera vez que revise mi pizza las dos veces que he ordenado crear su propia y elegida salsa de hamburguesa en mi pizza. Ambas veces perdí por suerte la primera vez que estaba esperando en la tienda y me di cuenta de que la segunda vez que había llegado allí y mi pizza estaba lista esperándome, no pensé en comprobarlo como tú no (suponiendo que el personal haya hecho su trabajo ) no fue hasta que llegué a casa descubrí que la salsa de hamburguesas faltaba, francamente, no podía molestarse en volver a la tienda

Ordered pizza, told it would be 30 mins, called store after an hour and told it had left the store ten minutes ago, after a further half an hour called again and told it had been delivered an hour ago (so apparently before it had left the store the first time I called), and that I was lying about having received my pizza. Explained that we had not received it and that we have CCTV to prove this. Still accused of lying and given refund and told I could never order from that store again due to "notes" on my address (presumably about an equally awful experience we had with the Winton store a year ago). Awful customer service, breaching data protection rules and lies about having sent pizza.

Quick deliveries and a willingness to correct any errors, and completed.

The driver didn't deliver my chicken strips. I payed for it but it wasn't in my order they e mailed neither(12. 12. 2019 21:00) the pizza was great tho.

Simplemente no me impresionó que llegaran más de una hora tarde, a pesar de que vivo dos minutos más adelante, ¡y llegó frío como la piedra! Para un servicio caro, esperaba algo mejor. No vale la pena. Ir a otro lado.

Staff are rude about allergies and I spoke to the manager about the issue and he did make a fresh one but the staff was outstandingly rude and need to take allergies seriously especially when i could die from anaphylaxiya

Woman is very rude to customers. Will be going papa Johns now

No solo tardaron 2 horas en entregar la comida, sino que, después de la primera hora, mi novio llamó para ver si el pedido estaba en camino y solo querían confirmar lo que habíamos pedido, pero también le dijeron a mi novio que se había ido para entregué, pero 20 minutos después de que ella los llamó, recibí una llamada de ellos (ya que había dejado mi número de teléfono al hacer el pedido) una vez más, querían confirmar el pedido, así que les pregunté por qué querían confirmar de nuevo. y también pregunté si ya había salido para la entrega y me dijeron que no, ya que tenían que asegurarse de que el pedido era correcto antes de enviarlo y, cuando expliqué lo que se había dicho a mi novio, me dijeron que intentaron llamarme antes, pero no tenían La respuesta fue una mentira descarada, como si no pudiera verificar mis registros de llamadas para verificar, así que nos mintieron dos veces, ni siquiera una oferta de descuento o una disculpa sincera. Seamos sinceros, el trabajo no es difícil. . . . después de la última llamada telefónica, tardó otros 45 minutos en recibir el pedido, le pidió al conductor del servicio que me lo pidiera al gerente, pero no se concretó ninguna llamada telefónica, obviamente la gerencia estaba al tanto del servicio de basura y evitó acercarse a la situación. Evite los dominos no organizados de esta carrera estudiantil, ordene de otra, si no pueden llevar una comida rápida para llevar (franquicia, por lo que es aún más fácil de manejar), ¡es solo una reflexión sobre las personas que son y las vidas pobres que viven! ! Mi hija de ocho años haría un mejor trabajo.

Great deals, and great pizza. Sides are always nice, but potato wedges are a little bit soft. Taste good though... 😎

Mi sobrina decidió que quería una comida para llevar de Domino. De mala gana, después de descubrir lo caro que era, estuve de acuerdo. En serio, eran casi 14 para una pequeña pizza hawaiana, unas cuñas de papa y una bebida gaseosa suave. Es cierto que fue entregado rápidamente, pero muy, muy caro. En cuanto a cómo era la comida, bien, probé una pequeña cantidad de pizza y comí unas cuñas. Absolutamente horrible, la comida sin sabor. No aceptará una comida para llevar otra vez. Error caro

Last time I ordered from here I got food poisoning! Hadn't eaten anything else that day so had to be either the Texas BBQ pizza or the chicken strips I ordered, was absolutely livid. Another time before that my friend and I waited over an hour for the food to arrive, and when it did they'd forgotten one of the pizzas! Very poor quality establishment, ordering from the local Pizza Hut from now on!

Phone staff very rude and unacceptable way to speak to another human being, let alone a paying customer! When I asked to the female member of phone staff if I speak to management, she huffed slammed phone down on the desk and proceeded to slag me off to other members of staff (she didn't even have the audacity to press mute!) And left me waiting for 3 minutes, then came back to the phone herself, to continue with her appalling attitude towards me. This time I demanded to speak to management and when the manager materialised finally on the phone, she was just as rude!! I will be making a formal complaint to head office/ franchisee, because I believe these 2 women should not be allowed to treat customers in this way!! It was truly shocking behaviour 🤬😡🤬😡🤬😡🤬

He ordenado todo el tiempo en la sucursal de Kinson, pizzas geniales, pero uno de los conductores que me entregaban me había dicho que nunca antes lo había visto, mi conductor habitual es bueno, pero lamentablemente, nunca más tendré la entrega.

Así que llamé a las 6 pm para preguntar a qué hora estaban abiertos hasta el momento de la entrega y un hombre amistoso me dijo 1045. Genial, así que llamo al 1005 para que una entrega sea contada por una mujer muy grosera. No, no queremos hacer más, estamos cerrados. Traté de explicarle. Llamé antes y me dijeron que las cosas difíciles ya estaban cerradas y colgadas. La ultima vez que ordene de ellos

Dominos Pizza is very good and tasty, but their prices are very high indeed. Pizza hut £5 pizzas versus dominos £10 pizzas. I want to see Dominos versus Pizza Hut in the £5 deals!

Great place to eat and I love the crusts

Very unfriendly, abrupt staff especially the female! It was my first time in Winston but will avoid it next time! Pizza was good though but the shop assistant should be sacked!

تاخير ومافي كراسي ولا طولات 😠😠😠

John dealt with our order this evening , out of his Customer service arena and into the fire !! ' phone orders ' incredible service 😎

No puedo contener mi frustración. He solicitado una base pepperoni pizza finas de tamaño y pagamos £17:00 lo presentamos sólo puede ser descrito como anémicos, quemados, como barquillos y terrible. Me quejé y me mandaron otra pizza. Lamento decir no hay mejor y me siento que he sido absolutamente estafado. Puedo conseguir una pizza de asda por £2:50 y sería mucho mejor. No hay relación calidad-precio. Nunca volveré. Por favor mire la foto de mi £17:00 pizza. Estafados?

Never had any issues. Very quick!

Always busy, perfect everytime. Dropped to 3 stars due to not being wheelchair friendly also once we finally got it in the counter is too high for a wheelchair user to see and reach up for a menu

Lovely pizzas served with fresh vegetables

Great quality and selection of pizzas, with the ability to build your own. The food is always great whenever I have ordered from here. They are a small, popular branch so I would recommend collecting your order rather than arranging delivery. Could be 5 stars if the prices were more reasonable.

Always high quality food, quick delivery! I love domino pizza :) perfect for sharing with family and friends! highly recommended!

Reasonable food, deliveries and collection. Some good deals depending on the day, it is best to check online for any special codes or offers before ordering.

Delicious pizza and usually arrives quickly and still hot. A little expensive.

Lovely women running this place! Amazingly fast service! They didn't get a single order wrong of the 10 pizzas we ordered! They were very helpful when I couldn't open the door (because of the pizza mountain I was holding) they went round to help! GREAT TEAM!

Good pizza - but the wait was enormous and they forgot the potato wedges!

Not the best pizza, but it's really good! And quite quick delivery!

We attempted to order pizzas from here (using the menu that we had received). The operator was extremely argumentative and verbally aggressive. Result we went elsewhere

Always get really good pizza from here. Quite expensive but the deals are not too bad. Delivery is always fairly quite and polite delivery drivers.

Ordered a meal deal 3 months ago and part of the order was wrong. Phoned up and was told it could be added on next time. Just placed my next order to be told that it was never recorded and there was nothing they could do about it. Rubbish customer service

Nos aprovechamos de un almuerzo ofrecen de tiempo - pequeña pizza por £1. La señorita que servían era genial - fue muy paciente con nosotros como pedimos. Las pizzas no llevó demasiado tiempo para cocinar y cuando nos metido en ellos estaban deliciosos!

First time at dominos winton, staff were great very helpful had two medium pizzas with extra toppings had Italian thin crust, came to just under £20 will be going again

Dominos pizza beats all others.