Based on 243 opinions finded in 2 websites
Based on 243 opinions finded in 2 websites
Nº 432 in 495 in Maidstone
Nº 10 of 13 Pizza & Pasta in Maidstone
Opinions
Tasty meal, wish they just had straight pricing, rather than voucher code rubbish
Russell . 2024-06-20
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A nice place for delicious pizza, nice and good services.
Uche Japhet . 2024-03-17
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Staff not friendly or helpful but food very good.
Sarah Keeshan . 2024-03-11
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Collected a pizza today from dominoes at Loose and it was luke warm and cheese was not melted properly. We called to complain but was not helpful at all
Lynn C . 2024-02-10
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Takeaway pizza hot and spicy,thin and crispy very tasty,quick service and helpful staff
Van Williams . 2024-01-15
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Ordered over phone. Went to pick up and only waited a few mins for it to be ready. What more could you ask for. Great service. Food was nice and hot as always. My go to Pizzeria.
Michael Lai . 2024-01-10
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Would never go there again! Plus to be spoken to like that after saying I wasn’t happen is unprofessional and Rude.. make shore u get what u ask for because they question it and then have to find your order to check then order is still wrong ..
daniel . 2023-12-24
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Lovely store to sit in regardless of time of day. Food I always enjoy, cookies are to die for (very unhealthy though). It is a little steep without using discounts or deals but I always find a deal I can use.
Chloe Macpherson . 2023-11-20
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Very poor service the closing time is around 11pm and they didn't allow to dine in well often for an a emergency the toilets are all closed this will be written to official dominos compliance team to take a note on this branch.
Avinash Amirthamoorthy . 2023-10-30
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Ordered take away. I tried half/half pizza with ham - pineapple and meat with veg. Also ordered a small margherita pizza. Fair pizza topping with good quality cheese and tomato sauce, dough inside was just fine. I would order again.
Ewelina Zawadzka . 2023-09-08
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The pizza here is very tasty, they put a lot of toppings in it.
Barry Jackson . 2023-08-03
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Robert my god, you are a saint this smile he gives me when I walk in , it gives me butterfly’s if anyone knows what his snap is please reply to this review Kind regards James x
James Moscrop . 2023-06-28
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Got both the 2 pizzas we ordered wrong. For some reason they decided to put onion and mushrooms on both pizzas when we didn't ask them too and don't like these ingredients on a pizza, I also ordered a meateor which is meant to have a bbq base but I got tomato! Ordered this pizza specifically as I'm not keen on tomato bases. Definitely not ordering from here again.
Kaz Sewell . 2023-05-24
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Food is lovely, if not a bit pricey, pays to look at the deals on their app, and not just the main menu. Sometimes you get the same large pizza for 1/2 the price. The restaurant looked rammed, but that's possibly because it was a Friday evening.
Phillip Eaton . 2023-05-05
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My 6year old Loves Coming Here! He Gets To Watch His Pizza Being Made & The Staff Are Always Friendly 👌
Antony Scarpa . 2023-05-01
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Quick and friendly service. Always get my order right and the food tastes amazing. Polite delivery drivers and proffesional management.
Jay Castro Ramirez . 2023-04-15
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Don't know why I buy this stuff. Undercooked dough. Seriously lacking topping. Cold Pizza flat weak cheap ingredients, had spicier bread than the pizza that's meant to be "hot". Just so bad. Massive waste of money and now a 2.50 delivery fee less than a mile away. Trash. Won't buy from here again. No care at all in the product they throw out to us at a premium price
nathan spain . 2023-03-09
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Picked up our pizza from the pick up & the woman dropping it off to my car was so rude, it doesn’t hurt to smile considering we are paying customers! She made her easy job seem difficult.
Natasha Lilley . 2022-10-31
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Rob called me about my order to confirm it was the correct thing before sending it. I found this level of customer service really good. I have occasionally made mistakes before and they have sent out the order. Thanks Rob Gotta knock it down from 5* to 3, most expensive deals in town, plus most expensive delivery charges too. £2.50 when papa johns is only 99p
Dan Black . 2022-10-01
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We ordered a veggie deluxe pizza to pick up. We only live a couple of minutes away, but when I got home the pizza was already cold. The base and topping were both undercooked. And then I bit into a lump of melted plastic buried in the middle of a slice. Domino's claimed to investigate but came up with nothing. Their offer of compensation was a 50%-off voucher with a minimum spend and a time limit. In other words, exactly the same offer they have on their website 365 days a year for every customer. I've given 3 stars for service as the service guy in the branch was friendly. The customer service team, however, were beyond useless. Avoid, unless you want to risk one of your kids choking on a piece of plastic.
MartynTS . 2022-09-24
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We ordered a veggie deluxe pizza to pick up. We only live a couple of minutes away, but when I got home the pizza was already cold. The base and topping were both undercooked. And then I bit into a lump of melted plastic buried in the middle of a slice. Domino's claimed to investigate but came up with nothing apart from an apology. Their offer of compensation was a 50%-off voucher with a minimum spend and a time limit. In other words, exactly the same offer they have on their website 365 days a year for every customer. Avoid, unless you want to risk one of your kids choking on a piece of plastic!
Martyn Saville . 2022-09-24
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Super quick delivery, always hot and fresh
Sophie . 2022-09-13
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Visited this Domino's on the way back from a beach trip. Ordered online in advance and picked up the pizza on the way past. The pizza was on time and cooked nicely. Lots of parking out the back of the store. I took away, but there is a large eat in area inside. Place was nice and clean, would have no issues with eating in. Would definitely visit again if I were heading past.
Michael Townsend . 2022-08-17
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Always fantastic pizzas and so piping hot!!
Sandra Puttock . 2022-06-18
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I have received my order I placed at LOOSE ROAD DOMINOS and I had eaten in to a slice of pizza and felt sumthing strange in my mouth and pulled out a long hair so it had put me off my food I would like to make complaint as I’m not happy with the hygiene finding sumones hair in my food as I don’t normally have any issues with my orders but this isn’t good enough for me the Hygiene isn’t good enough would not recommend
Adam T . 2022-05-14
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I have received my order I placed at loose road dominos and I had eaten in to a slice of pizza and felt sumthing strange in my mouth and pulled out a long hair so it had put me off my food I would like to make complaint as I’m not happy with the hygiene finding sumones long hair in my food as I don’t normally have any issues with my orders but this isn’t good enough for me as it’s made me disappointed and disgusted in there hygiene
Adam Terry . 2022-05-14
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Good service and a domino's that has a large seating eating area clean and tidy food was on time.
Robert Stiles . 2022-05-08
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Love the food! Service/delivery is very good too.
Taliia Pangrazi . 2022-04-09
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Always fresh and yummy pizza delivered or picked up. Pizza is always on time, but that could be from the number of staff working there at one time, which is a benefit to customers. On site location is clean and spacious. Would highly recommend!
Her Two Pence . 2022-03-30
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We order via the app and collect on the way past. The collection desk staff are always friendly and courteous and the food always good. Fellow customers deserve a big up too; someone will often helpfully open the door when a stack of pizzas is heading out.
Face InTheCrowd . 2022-01-23
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Most useless place ever, staff have no idea what they are upto on the tills.
Danny Reynolds . 2021-08-22
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Always a pleasure dealing with the guys at Loose Domino's. Professional, friendly and always serving up quality pizza. Thanks to Josh today for going above and beyond with our order today. 👍🏼
Sustain Health . 2021-08-08
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Awww this is to Kim an the lovely delivery driver thank u so much for your excellent service tonight - we regularly order from Pizza Hut and we’re always happy with the service but tonight was extra special - the phone was answered by the lovely Kim - I placed my order an was offered a really good deal to suit my hungry teens an was gifted a lovely cookie dough mini snack bag at the door upon delivery with your also very lovely an polite delivery driver . Note to future customers - these people also work hard alday and are on their feet alday so just to be wished a good day/evening goes along way . The gift was so sweet but so not necessary, your service alone was perfect but it was definitely put a smile on my children’s faces - so keep up the good work. PS myself an Kim also agreed that delivering alcohol with your pizzas would be an absolute genius idea 💡😉 x thanks again guys x
Emma Ford . 2021-05-16
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Pizza, garlic bread and cookies could of been cooked for longer it was very doughy first time ordering from the loose branch and I won't be ordering from this branch again, disappointed
nicole 97 . 2021-05-11
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Love dominoes pizza, its more on the expensive end but the quality is always great. Plus nothing can compare to the garlic and herb dip.
Emily Savage . 2021-05-08
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Placed large order with this branch. They delivered on time and the manager was very helpful. Food was great, we will return and can recommend Domino's Loose.
Simon Campbell . 2020-12-17
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Its pizza.. what more can you ask for.?
TechnologicTeddy . 2020-12-12
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Ordered pizza told to wait outside. But they forgot me when I got it it was cold..
Mary Addison . 2020-10-02
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Took over an hour for pizzas to be cooked and this was a walk in!
Ben Willcox . 2020-09-30
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Great pizzas (same as all the other Dominos).
Dave Catleugh . 2020-09-14
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bad attitude from staff , cant even advise on offers. Wonder why this shop is always so empty then go in and let the staff talk to you like dirt. think they forget we pay for this food and also in this pandemic people should be kinder to others, worse customer service we have ever had. staff need training
Mrs James . 2020-08-13
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Amazing my partner can't have cheese and he said his pizza was so nice that it was amazing no Greece like most fresh and predict
Leanne R . 2020-07-02
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why on earth would you employ eastern europeans as your drivers they have no idea what their doing its the franchisee i sympathise with its his store and his staff let him down
Stuart Winter . 2020-04-21
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Love the deals, especially personal pizza for 2.49
Idris Franklin . 2020-02-16
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There food is just too good I dont need to explain 😍
Leah Ellie . 2020-01-15
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It was very good food but also extremely greasy
George Noakes . 2019-12-18
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Just disappointing, quality has gone downhill cheap processed rubbish. The only saving grace is the garlic bread pizzas
jamie homes . 2019-10-28
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Pizza was good but a bit expensive
masterskaterable . 2019-10-16
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It was good pizza, the place is clean and tidy. They do not do table service though, so all in all it feels like you are just eating takeaway at the pizza place.
Marsha Todd . 2019-09-28
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Lovely pizza and very child friendly
Laura Clements . 2019-09-06
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Not busy severd quickly and really nice pizzas selection polite staff 😁
Stacey Stocker . 2019-08-28
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Fabulous one of my favourite pizza places to go
NGI Snakey . 2019-08-12
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Fantastic speedy and friendly service. Pizzas are great
Tracy Lant . 2019-08-08
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Very clean, quick service, food tasted amazing
Sabrina Baldock . 2019-07-02
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Fast, good and friendly service.
tash . 2019-06-22
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Would leave no stars if possible, the woman working at the counter refused to let my 3 year old use the toilet unless I paid to eat, I’d rather pay 50p to use the toilet than be forced to buy food I don’t need. Is it right to refuse that a minor uses the toilet in order to make profits?!?
JoMcKernan X . 2019-06-22
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No dairy free pizza anymore. But other pizzas yummy.
Emma O'Halloran . 2019-06-01
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I really like the pizza made here but i would say is little bit too expensive.
Star Gamer . 2019-05-13
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Easy to get too quick and tasty, price is relatively cheap
Elfrida indriarina . 2019-05-07
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was ok, nothing special, food alright
Godfrey Cook . 2019-05-04
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Staff have no respect for you as the customer
Kallum Wood . 2019-04-21
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Tasty, love the charity bring an easter egg and swap it for a pizza idea, fair value.
TONY Gladstone . 2019-04-13
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Delicious pizza. Loving their new lunchtime deal. £1.99 for a personal pizza.
Emily . 2019-04-11
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This Domino's Pizza is excellent. Friendly staff, fast service, the restaurant is clean and the most important bit their pizzas are amazing!
Alex Trujillo . 2019-04-07
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Swift good service but do not Serv hot drinks ☹️
Norman Underdown . 2019-03-04
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very helpful I ordered £112 worth of pizza 15x large and it only took 35 mins to cook . luckily it was my rather generous boss paying for it for all the guys on site getting our new premises ready. mind you he ate 14 of them lol only joking it was great and food was still piping hot by time I drove back with it. everyone enjoyed it and the staff even helped carry the pizzas to my car for me.thanks for that.
Robert Wiggan . 2018-12-24
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Not one person in the store was willing to play dominoes. Apart from that it was all good
oli birtles . 2018-11-30
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Very good place, very good condition and very good pizza.
Mara M . 2018-11-27
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Very busy which resulted in errors with payment. Food good, as always.
lee deeble . 2018-10-26
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Best pizza ever!!!! Love this place
ioana m . 2018-09-25
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If you want chicken wings plain don’t buy because comes with a lots a lots of spicy !!! They don’t respect my order and the girl in the phone say “we send plain” So they call me a “liar”...I spend my money and I put the chicken wings in a bin!!! Never never again I will order something from here.... for me i Just like the delivery girl she is was very nice!
Manuela Calaca . 2018-06-25
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Tasty pizza, enough sitting places
Mária Mile . 2018-06-04
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The pizza maker I had was generous with the toppings and tend to put alot of sauce(maybe too much for some). A good Domino's branch.
Kevin Kerr . 2018-03-16
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Despite service times being fairly quick, customer service overall at this branch not quite up to scratch. The pizza makers need to pay a little more attention to detail or spend an extra second or two putting a decent quantity of toppings on pizzas.
Rudi On The Line . 2018-03-11
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Damn this dominos is the best, bounced on my boys dick for days to the smell of this fine ass pizza
Patrick . 2018-01-30
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Really enjoyed my dinner tonight!! Prompt delivery, friendly staff. Delicious!!! Thanks Dominos.
Felicity Scott . 2018-01-20
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Some people say Disneyland is the happiest place on earth, I say Domino's Pizza Loose is the happiest place. At least for me that is.
Marcus Nye . 2017-09-16
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Ordered several times normally OK food. 4 times they've forgot the dip for the cinni dippers, they just can't seem to get it right!!!
angie holland . 2017-07-27
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Fast, efficient delivery service. Their food is flavourful & well cooked. The drivers I have dealt with have been polite & helpful.
Trevor Phillips . 2017-06-18
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Very prompt service and friendly staff!!
Dan Hance . 2017-04-08
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Big branch, great to pick up a pizza from.
AndrewMephamIT . 2016-12-07
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I ordered a pizza deal was told online create your own is in the deal they turned up 20 mins late demanding £7 extra for toppings and when i called up noone picked up poor customer service food was alright delivery driver didnt speak english at all only said call shop call shop call shop sort it out employ english speaking people that understand you!!!!!!!!!
Steve Long . 2016-10-14
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This store is amazing. Trust me, the staff have worked so hard making it one of the first dine in stores in the Uk.
Ian Duxbury . 2016-09-10
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i have never dined in person but I have used their delivery services and so far I have no cause for complaint. the food arrives well in time and piping hot and are very generous with their toppings. to me its a hell of a lot better than the town centre branch
John . 2016-09-10
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The worst domino's pizza restaurant imaginable. Slow service with a serious lack of urgency. An embarrassment to the franchise.
hmmvlat . 2016-09-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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