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2.5

Based on 42 opinions finded in 1 websites

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Nº 3468 in 4016 in Birmingham

Nº 82 of 93 Pizza & Pasta in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..cheesepizza
Score
OpinionsNoteTripAdvisor422.5

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Do not order from this place in mere green was promised a free pizza but yhis horrible rude woman said there was nothing on notes terrible service rubbish cold food and they lie to get u off phone disgusting overpriced rubbish

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Maxine D . 2023-08-25

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I ordered 2 larger pizzas and cheese dough balls for collection from wylde green dominoes. I collected and went straight home with the children and when I opened mine it was wrong- I always order the chicken feast with bbq sauce because I can’t stand the tomato sauce base and always remove the mushrooms and add bacon. I have been having the same pizza for years so fully aware of how to make my order online. I called the shop directly to inform them of this and was told I could have a free pizza next time- this did not resolve now though as I was left with a pizza I couldn’t eat so asked that they replace my pizza tonight and deliver to my address as the girls were already eating their pizza. I was then told I’d have to pay delivery which I questioned as I had collected my order and due to dominoes mistake they now wanted me to pay for delivery- I asked to speak to a manger who then came on the phone and was so unhelpful and advised he would not do this becauseu I had ordered online after his previous colleague had told me she could do this but had to double check with the manager- the service was awful and the manager was extremely rude- I asked if I could make a complaint in which he said do it online and ended the call. I am so angry with the awful device I have received tonight. I never complain about anything and the previous 2 times of ordering from them our pizzas were burnt but I never complained because it’s simply not me however tonight has shown me dominoes will not do anything about getting the order wrong and treat their customers appallingly. Will stay well away from them now and take my custom elsewhere. Absolutely disgusting service!!

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CharlBirch . 2023-01-21

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Awful customer service ! I ordered a pizza with extra toppings. Got home with the pizza without the toppings ! I called and they had said I hadn’t asked for the extra topping ! What a joke ! Told me to drive back to swap it ! I Live 15 minutes away and wasn’t prepared to do that with a new born baby in the car ! No apology from harpreet who took my call. He told me I should always check my pizza before I leave the shop! How about you get it right in the first place !!

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Dave P . 2021-09-29

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Food up to usual standard. Can't complain, but do wish the prices were a little lower. Side dishes are costly and even the offers aren't cheap.

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Ballyset . 2021-06-17

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A huge thank you for your surprise delivery to The Dove Medical Practice. Your generosity is much appreciated. You have made our day. Your driver, Bilal, was friendly yet professional. A credit to his company. Well done all. No photo as it didn’t last long enough.

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sbegum1974 . 2021-02-04

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Food is always hot and taste fresh quick delivery too love the cookies and garlic bread would definitely recommend

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jayhI7675CV . 2020-09-18

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Easy to order + great menu + superb delivery service. Why would you order from elsewhere? Great job guys

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Bernie S . 2020-07-20

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Order came after 20minutes at lunch time. Food quality felt great, Love their cookies. Recommend ordering lunch from here. At prime time in the evening though I would not order as they get backed up, deliveries take awhile at prime time unsurprisingly. Probably the best pizza place in mere green despite it not being hard to hold that title when the only competition is Joe's pizza nextdoor.

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PunjabiMaster . 2020-01-15

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I ordered my pizza it arrived so fast and the food was amazing and presentation as in the past these have been concerns but today i think after feedback there back on track. Would defo recommend. Managment in past are very friendly when fixing problems.

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Victoria W . 2019-10-24

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Payment taken, confirmation of order recieved, details correct. No delivery recieved. Branch now closed raised a complaint that will be dealt with within 5 days. No phone calls nothing! Great work guys.

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ben c . 2019-07-09

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Great pizza always, and great deals. With a large only £6.99 at the moment. Only grumble is the service on the phone when ordering. Without fail you are asked to hold as soon as you get through, and then the server sounds like a robot and says anything else after everything you say. Apart from that this is my fave take away pizza in Sutton.

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gowithit37 . 2019-04-29

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Got to be the worst takeaway service we have ever had! If you are hungry do NOT order a pizza from here ever! The ‘new’ delivery people don’t know where to go! Had enough of this crap won’t be ordering from here again.

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billpace5036 . 2019-03-08

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Ordered myself and my daughter a pizza ordered xtra cheese bbq sauce etc pizza came no extra nothing just a mess with no topping just dry nasty pizza and got charged for the crap aswell I’ll be goin Pizza Hut next time 🤬

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Curiosity675389 . 2019-02-24

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Pizza in general is good, but staff are not well trained and don’t interact properly with public. This is just a good delivery option in Sutton Coldfield. Don’t expect a great service going direct to the counter.

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maurosmf . 2019-02-23

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All staff need re training! Ordered from here 3 times in the past 2 months all times I’ve had to phone to complain... first the pizza arrived looking like it’s been in a car crash, then they forget half of our order and as you can see by the picture they can’t even do a simple half and half pizza! Don’t waste your money... order from joes pizza next door!!

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a_ellie27 . 2019-02-11

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Online ordering system good - quick and clear. Food arrived in reasonable time and was all hot. Wrong side delivered. Called and they dispatched the right side, came quickly. So can’t really fault the customer service. Main issue is the food - potato wedges soft and stodgy, cookies very undercooked - liquid in the centre. Pizza ok. Overall very expensive for what it is.

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Maps639071 . 2018-12-07

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Unfortunately dominoes Mere Green havent got their own trip advisor entry, probably because most would read as per below.Gone from bad to worse over last 18 months. Cold, late and overrated pizza failing to reach the usual dominoes quality. Manager/owner has very little people skills and needs urgent training on how to deal with complaints. A very rude and unprofessional manager. We now use another Dominoes where we get a much better quality pizza and a professional service.

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19JGM78 . 2018-07-22

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Ordered 2 for the price of one with pickup from store. Did this via my android phone. Never asked me for postcode so assume it must have gps=ed me or used some old cookie setting. Had big problems picking the pizzas because the screen kept refreshing when it shouldn't have. Ended up ordering one wrong pizza.

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Richard G . 2018-06-27

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This is a great Dominoes, always get my order right and the place is always really clean, friendly staff too.

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Mr_Kadi . 2018-06-07

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Ordered on line at 7pm last night, received text at 7.30pm stating Pizza had been dispatched for delivery (its a 5 min drive). All good up to this point.......25 mins later Pizza arrived 7.55pm - COLD - told driver Pizza is cold and I required a hot pizza - driver said he would tell the shop and took pizza away - 1 hour passed (now 8.55pm) so I phoned shop. Lady on the phone didn't have a clue what or where my order was. Put me on hold whilst she went away to find out and then got cut off (or they hung up). So I decided to put oven on and cook something quick for 3 of us as I didnt have a clue where this Pizza was and neither did the woman I spoke too. 9.30pm New Pizza arrived (same driver). Told driver I had already eaten now as I originally ordered my Pizza 2 and half hours ago and when I phoned shop they didn't have a clue so I assumed I was never going to get my Pizza. Maybe my own fault as I should of just accepted a COLD PIzza and paid for it !!!!

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paulcowley1972 . 2018-05-29

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Second time I’ve ordered here first time in store, 30 minute wait, got home & got wrong pizza. Last night ordered online for collection, took 40 minutes, went to collect & they said they had given my pizza to wrong person. Avoid they are so busy & no organisation skills.

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joannewhitty . 2018-04-28

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Domino’s is a reasonable option for those who needs a fast pizza delivery. Usually they are very fast on delivery, but quality and variety are not the best one.

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maurosmf . 2018-04-18

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Did order in store, waited 25 mi utes for 2 pizzas, got home and one pizza was plain and not the bbq chicken pizza we had ordered. Disappointing! Then rang and they said to give them the plain pizza back and they will replace, nothing offered for inconvenience.

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joannewhitty . 2018-03-11

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God, is too much to ask?! Without any tomato puree it's just dry, doughy cheese on toast! People are paying top dollar for this cheapskate cooking.

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Nick J . 2018-02-14

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Always good pizzas and their deals are also good value. You can collect or they will deliver but it is cheaper if you collect.

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Robin M . 2018-02-04

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Pay by card, you’ll be lucky if you get it within 2 hours. Pay by cash you get it on time. I’m going by the online order tracker, when iv paid by card, it says out for delivery for about an hour and half. Pay by cash, out for delivery is 10 minutes (the actual time it takes to get from Wylde green to my house) thieving t***ts

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Michael W . 2018-01-05

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Pizzas aren't our fave take out, but we have used Dominos more over the years than any other. The quality and taste is better than most others.

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josie444 . 2017-10-20

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Ordered on line which in itself is not simple, luckily the 'teenager' in the house was able to show me what to do. We collected the food and it was not bad but I'm sure the toppings were less generous than they used to be.

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Jackie M . 2017-08-16

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Mientras que fuera de compras entonces pedimos fui a recoger. Esperamos una cantidad ridícula de tiempo para nuestras pizzas, uno estaba hecha, pero el otro tomó otros 20 minutos. Llegamos a la casa y la calidad era pésima, casi ningún coberturas, corteza estaba recargado y...

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rochycoo . 2017-05-27

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Ordenó pizzas grandes, una margarita y el pollo a la barbacoa. La barbacoa tenía coberturas muy poco. Más de 3 / 4 tenía ninguno en absoluto. Por desgracia, no hasta que llegamos a casa. Asegúrate antes de salir de la tienda!

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Robert N . 2017-05-20

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Ordered 2 large pizzas and was very disappointed, I could count the individual pieces of chicken that were on my...

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YP02 . 2017-03-19

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Hay una razón por la que no presenta apenas domino verde, s aquí? ? ? ? Así que puedo dar 100 u razones es el peor lugar en el mundo donde empiezo. . . . . Pedimos pizza en 11. 07:00 dije que iba a...

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Richard A . 2017-01-27

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Quieres pizza, este es tu lugar. Quieres atencion al cliente con una sonrisa en otro lugar. ir El personal desagradable en un par de ocasiones de tener que ir allí a recoger. No gracias, por favor, no lo siento por su espera no. Que sólo quieren su dinero y desaparecido.

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game4alaff . 2017-01-01

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Cuando usted necesita un poco de comida rápida, este es el sitio perfecto. Pizzas bien entregado a su puerta. Sólo intenta encontrar un cupón para mantener los precios.

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matthewpj . 2016-05-13

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Pésimo servicio de Dominos apenas Green esta noche. Era la izquierda en realizar por 10 minutos para quejarme al director, tenía el teléfono poner en mí dos veces. Finalmente llegar a través de un gerente que giraban desde un " ¡vale!" a mi queja a una "Voy a hablar con el personal y te van a ser la puerta tomorrow" Qué tipo de gestión es que?!

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Cat P . 2016-02-27

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Servizio veloce ed organizzato , servono una buona pizza americana niente a che vedere però con la vera pizza italiana. Senza promozioni troppo cari. Sevizio a domicilio buono.

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Theduke75 . 2015-12-26

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They have really good deals on at the moment and the last 2 times we have ordered we have been really happy definitely prefer to Pizza Hut

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kate198825 . 2015-10-28

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The best pizza as always! Tasty, ready quickly and the staff are friendly. Best pizza in Sutton, worth collecting as 50% off!

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Maracol . 2015-08-29

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Ordered a pizza online, with cheese allergy I noted on the vegetarian pizza to have no cheese. I phoned up the minute I placed the order to ensure this has been acknowledged, before I had a chance to quickly say 'can you just make sure one of the pizza is without cheese' I was put on hold for 5 minutes and 20 seconds. A girl answered and told me that they 'ain't gonna change it cus we've already put it on' even after I explained that this wouldn't of happened if I wasn't on hold for so long. To rub salt in the wound I was sent a confirmation text while I was on the phone trying to sort this out that the pizza has been dispatched! I was then passed onto the manager who told me that it's my fault that this had happened and I will be billed for the cheese less pizza which I asked for in the first place! I was on the phone for a total of 12 minutes which was longer than the pizza took to make! Not a single apology, I don't trust this place and will not be spending anymore money to get spoken to like crap by people, if they disregard allergies, what else do they get up to behind closed doors! Disgusting service.

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CamR0991 . 2015-08-19

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Love a pizza, but when you are paying through the nose for something which is not exceptional I do object.

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BevArthurs . 2015-04-01

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I've never been a big fan of dominos and now I know why. They had a deal on and we decided to give it a go for a takeaway pizza. We got the pizza back and there were almost no toppings. There was so little cheese that there was I could see more sauce than cheese.The pizza was mostly dough and sauce. Dreadful. Wouldn't go back.

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james W . 2014-04-21

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I have eaten at this fine establishment many a night. The quality of the food is really really really really good. The coke there is the second best in the Sutton Coldfield area. Usually when I'm done eating at the Mother India and they have ran out of green stuff I will travel by road to the Dominos and order food there. They have little pots of garlic creamy sauce which are dead nice. They are a good substitute for the green stuff. I used to work here and it was the best job EVER! I made so much money and ate so much pizza and garlic creamy sauce. They do get angry sometimes when you sit down on the floor to eat here, but that is their fault because they have no tables. Sometimes I like to call here when I'm lonely and just have a conversation. I don't even want the pizza, just to hear another human's voice. I'm so lonely, they call me lonely lonely Phil when I call. But that's okay, at least they talk to me. I LOVE DOMINO'S. BUT YOU NEVER CALL ME. I'M ALWAYS CALLING YOU INSTEAD. Oh and those little garlic pizza things are like sex in a box. In fact that's sometimes what happens with them. ;) Love - lonely lonely Phil x x x

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Simon M . 2014-04-04

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Great fast delivery for the Westfield Court Hotel - they let us eat pizza in their bar late at night.

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Andy F . 2014-03-15

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I'm getting fed up of wading through litter generated by this pizza shop, having to squeeze past their gigantic wheelie bins which always block the pavement, and avoiding near accidents when the ginormous juggernaut is making a delivery in this narrow residential road. They got planning permission on condition it would be delivery only, so how come it's now a take-away?

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AVWalker . 2014-03-08

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