Domino's Pizza Edgbaston in Birmingham

Food was nice and the delivery driver was nice as well

Never have any issues in this dominos branch service is always good and food is perfection thanks to Jonathan who always makes sure his customers are happy!

Just like the other dominos I ordered from. There's no real difference except the size of the place. The atmosphere is always the same, just standing there waiting for a pizza. The colours and layout are the same in most stores, it's just a shame there is no seating area. Overall I just want tasty food and I want it quick. Dominos does the job

I only get pizza delivery from this location. Always received oven hot pizza and delivered quickly.

Worst packaging Pizza was ready and no one told until I asked for 🙄 Price was more for same size from other Domino’s outlet. Surely needs to do packing better so that Pizza won’t get cold easily

Domino's .. the best pizza ever!!

Disgusting service. Ordered on just eat and the order was accepted at 11.55 and said to be delivered between 00.20 and 00.40. 1am still nothing so I request an update in which they phoned me to tell me I had only just placed the order and they won't accept it. When I said I have proof with email and money being taken out my account, the woman changed her story and said oh we don't accept orders after 11.45am so we've canceled it but at first said they never accepted it. Should of just declined the order instead having me sit around waiting for an hour!!!!

We rang up about a delivery ordered over 50 minutes ago expecting delivery time before this. Rang up gave us 2 minutes it shall be with you. 20 minutes later still hasn’t arrive so just lieing straight to your face. And another 10 mins later still waiting: no pizza should take almost 2 hours to arrive in central brum

I ordered a large pizza, half and half, and collected it. Spent £13.99. When I got home, found my pizza nearly has no toppings, just the base, so disappointed. I have been visiting this shop for really long time, wouldn't visit again, definitely not going to spend £13.99 for no toppings pizza.

Paid 11£ for a pizza , in another word 11£ for 11inches bread, topping like nothing there, nearly empty , we paying for toppings, not for 11inches peace of bread, not worth with this price peace of bread.

Very nice pizza , but for a small gluten free cheese and tomato £17.98 . Extremely over priced will not be calling again . . . Which very disappointing, but the pizza was very nice .

The stupid woman at the till didn’t ask for my name that you have to say when your food is done so they know which is yours. Said it would take 10-15 minutes so I came back 15 minutes later and didn’t even get acknowledged for over 10 minutes and they didn’t know which order was mine. And it must have been done 5-10 minutes later because my pizza and potato wedges are cold. And I wanted thin crust instead of normal. And the guy knocked over the hand sanitizer and looked at me as if I needed to pick it up. And they kneed the dough with their bare hands. Where’s the hygiene?

Came here on a busy Friday night, I could tell pressures were high. However the one who truly stood out and kept cool, calm and collective was a young girl, I’d say age ranged 16+. I was stunned at how polite this young superstar was. Having worked in retail on and off for the best part of 30 year I know first hand how stressful things may get. She really came through. Just like to come here and say my piece as I’m so proud to see today’s youth is not failing us. Much love.

I ordered a domino on 24th around 13:25 collection, I went home opened box it wasn’t what I ordered. 533847516 this is my order number.

I try make order for collection , they do not accept orders from the phone, he asks for bank card details, this is illegal

The shop closes at midnight meaning the timings on google are wrong. And although they stay open for delivery until 5am, if you turn up at 00:05 the employees will stare through the window like gormless zombies at you, telling you you need to order it on the app, to be delivered. Delivered where? Delivered outside the restaurant. FOR A FEE!! Ridiculous. Never heard of such a poor excuse for a restaurant. Open, but closed at the same time. Honestly, it’s put my off domino’s for a long time. Screw the place.

Excellent food and great service

Service was really good ,quick and friendly ,the delivery driver randip was very helpful letting me know when he was close giving me time to get out side to greet him.

Food and service was fantastic. Hard to rate the atmosphere of a takeaway, staff friendly and polite

Delivery that was supposed to be between 20-28 min ended up being 1h 30mins late. Pizza was completely cold!!

Tomato base on pizza tooooo tangy and cookies... well the picture says it.... burnt!

Delicious pizza, excellent thin crust and not bad offers.

Horrible Experience!! Received undercooked pizzas delivered from Edgbaston's Dominos Pizza! Straight into the the bin!!

Great selection of vegetarian pizzas.

Delicious pizza friendly staff all good

Great pizza and great ppl there ;)

Very good service when the man dropped off my order I noticed the 2 big garlic sauce was not there and he called the restaurant and told me 1 minute and the first driver stayed where I could see him and the other driver came in 1 minute very good service thank you

Good place to order a pizza in general, sometime the pizza feel heavy and I woke up with stomach cramps. The staff is nice, they do delivery and collection as well. If you do collection be aware that there is no parking in that area.

Only down side now is they don’t call you when you click on the web to notify them of your arrival other than that 10/10 Meal 🍕

Поръчах вегетарианска пица зеленчуци с песто. Това е Най-вкусната пица, която съм опитвала.

Very busy place, phoned an order in and it wasn't received when I went to pick it up so had to reorder it.

I place great emphasis on customer service even before I judge the food , staff polite but attention to detail could be better , small mistakes impact customer experience greatly, i will not be overly harsh but store needs to pay more attention, also talking at work in foreign language is totally unacceptable, must speak English all the time , staff were conversing in a foreign language

Quick service, has great deals available and staff are professional & friendly!

Really nice pizzas, good customer service, would happily use again 👍

Small but cute and functional store. Tasty chicken wings!

Best deal when you collect your self ... 2 for the price of 1

They need to review how meat and cheese is stored , pizza has made us ill on 3 occasions. This is our local branch and it’s a shame.

Used car collect service which worked well. Enjoyed pizza.

Best in whole of the uk if not the world

It's better than pizza hut any day of the week

Had a delivery to a hotel tonight Thank you all @ Dominos The pizza was perfect 👌

Quick and fast delivery and the food is so great and a good variety on the menu thanks

I would give zero if possible. Very poor customer service. Really bad quality of food. The staff is rude and not helpful at all. I suggest do not order from here rather try a different branch.

I had as a takeout last night, The pizza I have was like you get from your local Pizza Shop it’s wasn’t special and it’s wasn’t much wedgies too, Would have one again the future but best to stick to your local pizza shop.

Great Pizzas and good service. They have some great offers. Much better to pay a little extra.

Food was terrible. So unreliable and varies everytime I order. Avoid this branch.

My whole family were really ill with Covid Really struggling to get through the day So decided to order pizza as a treat Two the pizzas were fine but one was burnt and had hardly a toppings on I took a photo and sent it to them They stated it had enough toppings on! Complete joke and what about the outer third having hardly any cheese so it burnt! No quality control Supervisor must be blind I will make sure I order from the cape hill one as never had issues there

Asked for a pepperoni pizza, got a plain pizza wrong size and tasted doughy, also made us wait for what felt like half and hour, terrible.

Big waste of money. Food was below average in the taste but the worst thing was the RUDE selfish and lazy delivery driver. He purposely didn’t look for my door number when I asked him he said no come outside and look for me, when I explained to him I have a baby I can not leave my child unattended he didn’t care. I can’t find you he said when she door and my location was clear as day. When I came out he was no where to be seen not even around the corner up the road as I was walking back inside I saw him driving up the road right outside of where I originally stated my address. So clearly he couldn’t be bothered to park and come out the car and he just wanted me to come and get my order from the car. WORST EVER SERVICE! RUDE! Avoid please.

Great service and up to speed with the selections..

Medium pizza- paid £16.99 Cheese was chuddy and rubbery Too much sauce Sloppy awful pizza 2/10 Quick delivery and driver was fine

They don't provide free pizza for NHS employees.. Not sure why Dominos say's free pizza for NHS employees.

Threw half of the veggie supreme in the bin. Not sure if it was the dough or what, but it left me feeling bloated and running to the toilet.

I been there when I went to pick up something I was hungry and I saw domino's pizza nobody can stop me for that they make best pizza specialy veggie volcano there pizza base ard so good

Ordered twice from here now... first time the chicken was under cooked. This time my half and half pizza came more like a 1/4 and 3/4.... and could have done with being in longer too... over all their delivery guys are all quite short and hang up the phone when they like too.... not impressed really.

Doesnt have indoor seating but theres a wooden table/bench just outside in the open. Reason I mention this is I always like to eat in Pizzas coz they go cold and tasteless quite quickly. This is a delivery only joint but makes very tasty pizzas (for some reason tastes slightly better than other Dominos) which I always try to enjoy immediately on the bench outside, bonus is you can smoke while eating or immediately after.

Ordered food for collection and once I picked up the order I realised they completely messed up my order. Ordered stuffed crust chicken pizza. No pineapples were added, neither was the pizza with extra stuffing. The garlic and bread was a small size pizza with no topics. Seriously keep out!

Phoned edbaston last night to order pizza at 9 41 didn't want to no left the back ground sound on so the dont her you didn't want to take the order no pizza to night 😡😡😡😡

Quick service. Great food on the go. Very friendly staff.

Three star for the delay. Only one poor lady was doing all the job alone in the branch

Acabo de recibir pizza de Domino's. Mientras esperaba, estaba revisando las reseñas sobre la marca en Trip Advisor. ¡Después de leer algunos malos, un pensamiento pasó por mi mente de que sería más sabio cancelar mi pedido antes de ponerme en una profunda decepción y hambre! No estoy seguro de qué área se ordenaron todas estas mal revisadas, pero la mía en Selly Oak Birmingham está bien, es rápida y correcta. Y el servicio de mensajería fue muy amable y educado. No es el más barato de la ciudad, pero bueno, ya sabes el precio antes de realizar el pedido.

Having had to complain about poor service at other Domino's, have to say this one was great. Order arrived within 20 minutes and driver called to say he was outside. Food lovely and hot. Had a great feast in our hotel.

Terrible service, staff even bothered?? Management needs changing and staff reinvigorated. Awful. Avoid.

It was Dominos, up to standard :) Pizza was cooked perfectly and toppings distributed evenly. However it was not a 5 star due to the wedges. The wedges tasted a little bit raw compared to usual

Hands down the worse customer service I have experienced. My order didn’t place when I rung to sort it out they hung up after saying I was wrong and refused to take my call. I went in store and then got told to leave because I was talking to my friend whilst he was on the computer. Rude, unhelpful and arrogant staff

i found the service to be extremely poor the management and staff I found rude

Try to make an order by phone. 1. Staff can not even take the order properly. 2. They ask for credit card photo. Then we want to pay for the order by phone giving my credit card details. But, they say that for phone orders they want photo copy of the credit card. (It seem to be a crazy request how can one give the credit photo copy - strange policy) 3. I have decided to make online order and placed order. They delivered the order but gave me chicken kickers instead of Chik'n'mix box. When asked why they have sent wrong order the staff says that they are running out of stock so they gave us chicken kickers without even asking for our consent and the price difference is nearly £3.50. When we called the shop the staff ask us to compromise and he said he is going to send chicken wings as compensation but they never arrived. Very bad experience

Oliver, the manager is the most unprofessional person working for what i would consider the poorest customer-orientated brand anyone could ever encounter and i ask anyone considering pizza from this brand, and especially this store to shop elsewhere - Oliver and his team discriminated against ill people, and if you can’t physically leave your home to collect the pizza from the street pavement, they Oliver’s team won’t deliver - it’s in the terms of business, which everyone reads prior to buying pizza, and i’m the silly person who didn’t do this! 4 weeks ago, i ordered pizza online, spent £35.62. i completed the necessary parts of the order form, and as i had an illness that mean i couldn’t leave the flag, asked for doorstep delivery to my apartment as i was poorly, sick and ill. The order was accepted, and i paid. 40 mins later a call comes through explaining door step delivery is impossible. i explained i was ill and couldn’t leave the flat, physically i was too ill, but i was advised doorstep delivery wasn’t allowed. at an impasse, and not physically being able to walk the 150 metres to the pavement, there was no way of getting my food so the driver kindly offered a refund and i accepted. 4 weeks later, after emails to the CEO, carole deller in complaints, complaints to oliver the store manager and me even joining twitter, instagram and facebook solely to get a refund, they have not paid the refund i was offered, and had accepted. i complained to the store first of all, Oliver immediately and aggressively said a refund was impossible, and made it clear - my illness was no excuse, and because i had paid, and not read the full terms of conditions prior to ordering, he wouldn’t be refunding me. i then complained through the formal process. weeks of chasing and investigators, the best i was offered was a down grade to a refund, credit to spend in that store. i don’t want credit, i want the money i was offered and had accepted - i won’t ship dominos ever again... i mean dominos discriminates against ill people, and demeans and bullies it’s customers when they are ill. i won’t spend a penny with this brand ever, so i don’t want credit, i was offered a refund and i want my cash The CEO in the complaints section on the website has his email addrsss, inviting engagement so i emailed. Nothing. i emailed again. NOTHING. i emailed a third time, and yet again, NOTHING. The CEO puts his email address on the website as a gimmick, not because he cares about hearing true insight from his customers, and certainly not because he cares about ensuring his customers - the able bodied or the ill get a great service because if he did, he would have replied? i joined twitter 3 weeks ago, i thought i’d give social media a go. i’ve tweeted, retweeted and messaged on here, but still no sight of the refund i was offered. today, i joined instagram and also facebook (please find me, and talk to me if you want. i’m a normal person) solely to put this discriminatory business in the sights of anyone who will look a little closer, so that they can judge if they want to use a brand that treats ill people as cash cows that it can make money off without delivering the food, or service it says. what do i want, £35.62 refunded. as promised. people, think about what you are doing when you buy from this brand. able bodied people, or those who have illnesses, we are all people, and a brand that steals from those who have illnesses, and hides behind terms and conditions when it wants to justify stealing from customers and not delivering food, service or satisfaction is wrong. i will keep on with my social media exploits until i get a refund, but please please everyone, shop somewhere else.

Always get nice pizza from dominos. They overcharged me and they realised afterwards and gave me refund. Can't add up though because they said they overcharged me by £2 but when I got home i noticed that it was actually £4. For my refund I could have either the cash or they said I could have 6 garlic and herb dips.... I had the cash.

Sells pizza their menu seems a bit limited from what it used to be. Even the choose your own ingredients is a bit sparse.

Very unprofessional and rude staff. Worse dominos pizza ever.

Honestly, your customer service is absolutely the worst.

No mozzarella at all...they are so greedy.

This place preys on travelers, use caution and do not pay with a credit card or they will take your money and give you nothing.

Nothing in common with pizza. Just an UK version for English people. Mozzarella is uk cheese, if you are Italian go somewhere else. Very expensive I don't suggest it at all.

Realmente difícil de conseguir su punto a través. Pedimos alitas de pollo y me dieron cuñas de papa. Razón: le damos cuñas con ese trato! ! !Aunque ordené las alas? ? Probablemente la última vez que ordene desde allí ya que el nuevo personal no es competente a mis ojos.

Food is always hot. Staff not always attentive.

I went there at 11 and they are supposed to close at 1 am, but they were closed, and when i order for delivery they take more thane ages!

Thought we would try the new branch in Cape Hill.... but was so disappointed! Ordered the walk in deal buy 1 get one free. Size portions was very small & both pizzas were cold unfortunately.... Won’t be going again. Limited choices on deaks too

If there was an option of no star i would have chosen that. 75% of time i order some of the order is missing. Last two times they missed my extra dip which i always order. Upon asking they said next time they will give 2 and next time never comes. And todays order they messed up completely. Toppings missing on pizza, Extra dip missing and no sides. Basically half of the order missing. Upon calling they were not even sorry and not even offering anything. I had to tell them to send a new order and they replied ok then dont eat the pizza we sent you. Never ordering from them again!

Really enjoyed the taste of the pizza! Thank u

I was at the Seacole campus of BCU, in a particularly difficult linguistics lecture. Dominos were my saviour of the day by delivering straight to campus in the 10 minute break of my lecture. Ate the entire thing, was able to focus for the rest of my day. 10/10

worst dominoes experience ive ever had! ordeered for collection staff member that served me was rude with no idea what he was doing, stopped midway serving me to carry on what he was doing as i asked for dips?? was stood in store for over 5 minutes waiting to simply pay and collect my pizzas, employee didnt know how to give me a reciept and no thankyou or manners of any kind? got home and pizza had no sauce or toppings in the middle? honestly baffled how can it be so hard to place ingredients on a pizza, take a payment and provide a reciept?

After waiting over an hour, pizza was delivered cold with wrong extras...offered to bring the missing extras the next day which is more useless than a concrete parachute... save your money

1 hour and 20 minutes waiting my food. Cold pizza delivered.

Ordered for lunch. Only wait about 25 mins then the food come. Very fast food nice and hot. Very good will order again.

too slow staff I had to wait almost 40min for our order

El peor servicio de Domino’s Pizza que he tenido. El conductor siempre pone problemas para subir a casa a cualquier hora, incluso a las 2 de la tarde. El gerente / responsable nunca da respuesta al mal servicio de sus empleados. Los conductores aparcan siempre en la acera, incluso cuando hay sitio libre para aparcar. Si bajas a recoger la pizza a la calle prepárate a esperar, siempre te llaman cuando todavía no han llegado. Un desastre total. Nunca voy a volver a utilizar los servicios de esta cadena de comida rápida.

Very friendly staff with excellent service.

I've ordered my pizza and didn't came tried ringing them back but no one is picking up the phone. Really appalling service spent over £30 and they haven't refunded my money back. Well done!

Very tasty pizza but had to eat it at the hotel because they don't have tables

Shocking customer service. The people that work here are so rude. We walked in to order 2 pizzas late at night after a concert and we had to wait 45 minutes. 2 different people came in after us and left before us, I think these people were having a laugh at us! Pizza Hut next time!

The employee just hung up the phone on my face when I just trying to update the phone number for the delivery, he was very rude just said on my face we're closing and hung up the phone

they say it s open till 4 45 but they close at 2

Since moving from London, we have been ordering food from here regularly with no issues at all. They would deliver the food to me and everything was fine. I live in a premium city centre apartment with concierge. One day the delivery man refused to come up to my apartment to deliver the food, was extremely rude on the phone. I called the shop and Vishal Sharma (apparently his name) shouted as if I committed a crime. Refused to refund the money. The driver took the food back with him. Horrible experience! Will take up the refund with the Domino's customer service. Ended up ordering through just eat instead.

Delivery driver phoned when outside and still when I was at my door step gestured like he wanted me to go and collect pizza from kerb! Corn on pizza old and stale bullet like considering not been open over the festive period was not fresh

Terrible, food was burnt and disgusting.

Take away. Order placed in the shop, on their clock was showing should be done in about 15min, we waited over half hour. Pizza was good.

I can't believe that I just called this restaurant and the person I spoke to hung up on me? I have never experienced such terrible service it has shocked me. I will never come back

Not the best pizza I had, it is 7 out of 10