Dominos Birmingham Centrall in Birmingham

All the reviews here that mention "Megan" or "Meghan" are botted.

Service was a little dry, which i understand since its a tiring repetitive job. Food was great, no issue there

Great service from Meghan, super quick and easy to order for collection!

Megan was very polite and provided me with excellent service.

Meghan was very helpful with excellent customer service! Great and effective service delivery

Thursday night treat night 🍕 We were greated by very friendly member of staff by the name of Megan. She gave us time to study to the menu and she also offered advice on what was on some of the pizza's we were looking at. Megan showed us the different size pizza boxes to give us an idea of how big the pizza's are. I decided that a small pizza was big enough for me however my partner decided he definitely needed a medium one 🐷 Megan was very helpful and found the best deals for us. We were very happy we tge service we received 😀

Meghan was really helpful finding us our right personalised pizza. They are quick and hygienic.

Ordering a quick pizza - Megan was super helpful!

Good experience, Meghan was very helpful

The best place to go as you can get. The service her is easily one of the most commendable.

Called this dominos and Worker ended call in my ear after asking how far delivery driver is, as app says he's gone elsewhere

Megan was really helpful and gave great service

Fast and friendly service from Megan. Would recommend again.

Meghan gave amazing service... thanks to her :)

Super clean and easy and Megan was really nice and super helpful! The food was super usual domino standard - perfect comfort meal :)

Megan was fantastic!! Such a lovely cheerful polite lady and excellent customer service too.

The workmanship and the leadership from vali is absolutely great my 1st time here and the customer service was on point she went that extra mile ...definitely coming back

Hasnat ALi he is very kind and helpful very good customer service

Ikhlaq is a top guy the service the welcoming the treatment.is absolutely that extra mile I've been to this shop 5 days in a row now and his served me each time making it very enjoyable and also being an awkward customer he catered to my needs I won't go newhere other due to this guy . Need more blokes like him excellent.excellent great work.

Second time here MEG was very friendly very happy with her service thank you very much 👍

Thanks to Margret we got our food very well

Meghan served me very nicely.. 👍🏼

Absolutely great customer service from Meghan. I would definitely recommend 🥰

Very nice people specially Mr Deepak Vohra who served us very efficiently and gave us very nice pizzas they offered us great service

Awesome service by Haris. Couldn't have asked for a better person to take my order. Always smiling and patient with our order. This bloke deserves a raise man. 10/10 would highly recommend. We love you Hariss.

Good service,friendly staff thankyou ,Ekrash

amazing atmosphere, service from, ekrash would definitely order again

GREAT!!!!!! Always. Very hospitable and kind. Lovely food and well made. 🍕

Very friendly staff, helped with a discounted pizza. Deepak Vohra was the staff member at the counter! Great customer service.

Hasnat Ali thanks you very much for your wonderful service.

I have visited this place first time very nice and delicious pizza of dominoes. Hasnat Ali all time best.

Mr Hasnat Ali very Professional 💕 Very excellent experience with Dominos Team 💕💕

Very prompt and fast service. Keshav was very helpful and polite. Would recommend for late night pizza stop

I really Love how ALI serve me ! It’s quite nice place and all peoples

Harris is a great guy, he helped us with ordering and we had some delicious pizza's 😋

Haris was very friendly and great customer service

Great service from Harris he took care of us and was very helpful, also had lots of patience as we’re picky eaters and change a lot on the pizzas thank you Harris!

Best place to get food and staff is professional too.

Lovely branch and one if the best dominos i ever visited

I had a fantastic experience at Domino’s Central! From the moment I walked in, the staff was incredibly welcoming and attentive. The service was quick and efficient, ensuring that my order was prepared perfectly and delivered fresh. The manager was professional and ensured that everything ran smoothly, creating a great atmosphere for customers. The food quality was outstanding—hot, fresh, and packed with flavor! The pizzas were perfectly baked with generous toppings, and the sides were just as delicious. Every bite was a delight, and I truly appreciate the consistency in taste and quality. I’ll definitely be coming back for more! Highly recommended!

It was amazing experience and had good food quality and special thanks to mujtaba he was very co-operative and polite with costumer

Very friendly night staff and good service.

The night staff were wonderful and awesome!!

harris & deepek were very helpful

Had an excellent experience at the JQ Dominos. Meghan was really friendly helping us pick our pizzas 😃

Megan was super helpful on the desk taking our order and walking us through it when we got confused. Can't wait to dine down on some delicious pizza!

Megan was the most amazing server. She was patient with me selecting my order. I will definitely be back

The service is excellent, and the pizza is delicious.

Mujtaba has amazing customer services skills and went above and beyond for customers in the store, would recommend coming here again, Amazing member of staff

They are very helpful and friendly specially Value and Ali very top

Love for Vali and Ali and All B.Central Team

Awesom pizzas lovely VEG range. Hasnat served me really well

Pedí desde Domino's Pizza (Birmingham - Central) y rastreé la entrega en el mapa en vivo de su sitio web. Observé cómo el repartidor iba en dirección opuesta a mi casa, antes de regresar a la sucursal. Cuando llamé a la sucursal para averiguar qué había pasado, me dijeron -en tono muy grosero e irrespetuoso- que el conductor había llegado a mi casa (no era cierto) y me llamó por el teléfono móvil pero no contesté (tampoco cierto) , por lo que regresaron a la sucursal. Qué tan pobre debe ser la cultura de su empresa para culpar a sus clientes de su propia incompetencia. Para añadir más insultos, mi pedido de pizza y guarniciones finalmente llegó frío como piedra. Había planeado hacer un pedido para la reunión social de mi oficina más tarde esa semana, pero no quería arriesgarme después de mi experiencia. Hazlo mejor, Domino's.

Absolutamente terrible servicio hoy de Dominó. Pedí en grupo a las 10: 20 esta mañana para una entrega a las 13: 45 - 14 : 00 con instrucciones claras de que me llamaran cuando llegara. El repartidor no hizo esto y luego devolvió la comida y la aplicación se actualizó para decir que se había entregado. Llamé a la tienda y hablé con un hombre grosero y discutidor que decía que era gerente, pero que no tenía habilidades de servicio en absoluto. No hubo disculpas y la comida fue enviada de vuelta fría. Luego intentó darme una dirección de correo electrónico falsa para hacer una denuncia.

Order didnt bother to call me and didnt bother to knock on came. And taken my food back to the shop sayin didnt answer. I then said i want a new pizza as itnwill be cold they came back a second time didnt answer the phone took another 40 minutes when they said they would be 10 minutes and then the guy on the phone was saying it was my fault

They messed up our order twice, we ordered two large pizzas the first time and gave us the wrong base. My boyfriend is allergic to tomato base pizza so we got barbecue and they did it wrong and he had an allergic reaction. They promised us a large pizza and side as return for messing it up and we paid and ordered again the next day. THEY MESSED IT UP AGAIN. We complained and they hanged up the phone on us. Silly people. Don’t come here.

Never had a problem with this branch and the pizza today was outstanding. Super fast delivery and the driver was lovely. Yummy

Dirty, i see them how they make the pizza bare hand no gloves no hygiene its crazy. I have been long years customer but not anymore. Use gloves ffs

Would give zero stars if I could. If you want to spend £30 for the branch to mark your food as delivered when not even attempted, then hang up on you and cancel your calls, then try this joke excuse of a store. Customer service no help whatsoever and refusing to give a refund. Don’t risk it.

It's certainly quite an achievement turning someone's pizza into a homogenised blob. However, the person at the branch was quite helpful and receptive when I called to give some feedback. Even offered to make things right. Hope they can improve.

I have ordered from here quite a lot, I was really hungry and ready for my Xmas treat, I was half through my pizza when I saw a hair stuck within the packaging. My Doughballs which were a big part of the reason for making this order arrived burnt and inedible, the order was also wrong and the Registered trademark Oreo cookie crumb was missing. One of the cookies was smashed in half. The pizza seamed really salty too. Overall, a disappointing experience especially for a Christmas treat. When

Absolutely terrible. Could not find an address in the New Street area. Will not use this branch again.

I would probably give less than one star if I have an option to do it. Pizza came with a long hair stuffed in it. Shops smaller than this have good hygiene. If I have an option to upload a video, I would probably upload a video of me plucking a long hair stuffed inside the pizza base. Please don’t order the pizza from this dominos.

Delivery time more than 40 minutes after advised. Store blamed the driver and the app rather than take responsibility. Food arrived lukewarm, store said to sent it back to reheat it. So it wouldn’t even be fresh and probably take over an extra hour. The outcome - offered a side of wedges on my next order. Learn customer service and hire drivers and management that know how to deal with customers.

They serve Cold pizzas Make the order too quickly and less ingredients

More than 2 hours for delivery. Customer service was unacceptable.

Pizza came fine but when I was eating the pizza there was a hair in the pizza as I took a bite then spat it out straight away. It wasn't my hair because it was in the dough of the pizza so it was attached to it and dominos was never that good but I didn't expect to have a hair in it from one of the workers there. Won't be ordering again and if any of you order from here, hope there isn't hair in your pizza

STAY AWAY. This is the first time I’ve been let down by dominos, and it was really disappointing. The food arrived cold and was not enjoyable at all. To make matters worse it was late and when I called to address the issue, I was met with a terrible attitude. I've never been treated so poorly. I ended up having to throw away £50 worth of food because of the unacceptable condition it was delivered in.

DONT ORDER FROM HERE THEY MESS YOUR ORDER UP THEN MESS YOU ABOUT AND DONT HELP YOU !!!!

Good food Friendly staff Friendly atmosphere💕

You can normally see 1-2 inches of dough on the outer edge! More dough than toppings. Pepperoni is wafer thin and getting thinner if that’s possible. It’s the same at every domino pizza store.

Do you use halal chicken and meat at your restaurant

Hygiene at its best. Highly recommended.

Ordered 2 pizzas, delivery driver claimed to approach the hotel to deliver the food but when I explained this didn’t happen they tried to shut me down and explain they would send a replacement. Eventually I managed to fully explain our situation and corrected the faults. But the initial phone call was rather hostile and degrading when I tried to explain our side of the story almost if they wouldn’t let me correct them and find a solution without conflict

Seems like there is a shortage of toppings at this dominos including cheese. Utterly useless. A pizza from dominos costs around 30p to make. Don’t skimp on the toppings.

I'm disappointed by the unprofessionalism of this team. We frequently make orders from this branch for our office. The orders arrive okay and the receipt is sent by email. For whatever reason the order I made yesterday they never sent me the receipt so that the person who paid can get refunded by the company. I called them and the person I spoke to was able to trace my order and told me they will send the receipt. A few hours later I called back and I was given an email to email and request for the receipt. I did that but didn't receive anything. Today I called again and they were able to trace my order and assured me they will send the receipt. That was in the morning. And now it's 3pm I've called back and I said "hi it's me again asking about the receipt" the person put me on hold and cut the call. I called again and they have blocked me. The employee who spent their money has emailed me asking for the VAT receipt so that they can make the claim. I don't have the receipt because the people who work here think it's funny taking someone for a ride. Absolutely unprofessional and cruel. I could actually hear them chatting about it in the background before they cut the call.

Amazing team and tastiest fresh pizzas they make.

Cheat customer by charging for home delivery than refuse to deliver and later refuse to refund for food which i never got

Placed order for home delivery charge and later i was told cannot deliver but also not refunded money .

Waited 2 hours only for no food to show up, tried to call to explain the situation only to be met with rude staff and my call being hung up Would not recommend

Absolutely awful place. Service is horrendous. Worst franchise going. Have also emailed about 10 times for a receipt and they have just ignored all my emails.

I ordered pizza last night and I got it very quickly and the behaviour of driver was very polite.. hats off their job.... I think name was Gurpreet bhullar.. good dominos...

Domino's pizza is best no doubt delivery service very good as well. I m very happy from Domino's delivery service..driver was very polite .. thanks gurpreet bhullar..cheers

Worst customer service. Straight up rude over the phone, helpless and clueless. Couldn’t be bothered with their attitude, so cancelled the order,

We ordered twenty pizzas and a range of dips from this store for our anniversary party. They arrived right on time, piping hot and were delicious. The driver was really helpful and parked in the perfect spot in a difficult location just to reach us. Highly recommended!

My partner and I were hungry after a long drive tonight, and popped in, ordered on site, and waited for our pizza and chicken. On one hand, it’s Dominos. You know what to expect. But the place was beautifully clean and nicely laid out. The reason I’m writing is because the man who was handling the dough worked with such mastery and precision and care that it made me so happy, and amidst all that’s wrong and unkind in the world, watching that gentleman carefully stretch and trim the dough and precisely ladle and spread the sauce felt like getting to see kindness at work. Both my partner and I thought the pizza tasted unusually good for a Domino’s. I don’t know how he sees his work, but I appreciate it. Also, the gentleman running the topping station was taking care to keep it tidy as things ran along. Just lovely to see people doing a beautiful job feeding others.

I fell asleep late at night with my "sleep mode" on and didn't receive my pizza that night. However, they were kind enough to make me another one the next day. The service was very friendly and great. Thank you.

Over an hour and a half waiting for delivery

Very small place of standing there. Also I noticed that workers has doesn't wore gloves while making pizza. I got 50% offer on pizza. And wnjoyed hot chizzy pizza 🍕 😋

Ce Domino's était digne de toute la chaîne. Le service était rapide et professionnel, la pizza était savoureuse et le prix relativement démocratique.

Cosey but quite busy outlet. Good service, collection or delivery, parking available.

Get my name wrong alot serve slow on collection

Rude and unhelpful staff, have no idea on what good customer service is whatsoever and always mess up your orders. I once requested stuffed crust on two large pizzas and when it arrived they had no stuffed crust on neither of them. I was told they would sort this out next time I order. I ordered again recently and requested stuffed crust to be added free of charge, I explained that on my last order it was missing and I was told it would be sorted out on my next order, however the guy on the phone was not willing to help or understand and said he can’t do anything about it. After being told this, I requested my order to be cancelled and refunded as I’m not willing to give custom to a business who don’t care about their customers. Surprisingly, after I had said this, I was told it’s fine and they will go ahead and add the stuffed crust free of charge. When the food arrives, yet again, there is no stuffed crust on any of the pizzas. I was lied to about and believed they would actually do the right thing and honour and make up for their previous mistake. In a nutshell, I was lied to just so I don’t cancel my order and was given false promises which obviously and intentionally was only to get me off the phone and pay for my food with no true intention of sorting this out for me. To add to this, the delivery driver got to my address, called to say he’s outside, once I opened the door, he was just sat their in his car staring at me eye to eye for a good 30 seconds as if he wanted me to come to his car myself, lazy driver is the least I could say! I paid £2 delivery charge so I expect an attempt at the delivery being made, not the driver sitting down and waiting for the customer to come out. DON’T ORDER FROM HERE, THEY CLEARLY DO NOT CARE ABOUT THEIR CUSTOMERS AND FULL OF UNHELPFUL, INCOMPETENT DECEIVING STAFF!!!

Think previous comments are harsh but that wasn't my experience.. staff were friendly and I didn't have any problems at all.. pizza was beautiful.. you can tell it's a clean place, 10/10 for me thanks guys

Avoid this place at all costs they will miss items from your order, the pizza will arrive stuck to the top of the box and the customer service from the store and online team is appalling. Ordered food on the 14th November and was lied to by the manager of the store which refused to disclose his name stating that he would refund the order which was a complete lie. Spoken to the online customer service team and they have also refused to help and lie again stating someone from the store will be in contact. This company will have you going backwards and forwards as no one will take ownership. I have been lied to twice by both the store and customer service team. SAVE YOUR TIME AND SAVE YOUR MONEY AND BUY FROM A BETTER BUSINESS. The store needs urgently shutting down and the customer service team needs firing

Avoid this place at all costs they will miss items from your order, the pizza will arrive stuck to the top of the box and the customer service from the store and online team is appalling. Ordered food on the 14th November and was lied to by the manager of the store which refused to disclose his name stating that he would refund the order which was a complete lie. Spoken to the online customer service team and they have also refused to help and lie again stating someone from the store will be in contact. This company will have you going backwards and forwards as no one will take ownership. I have been lied to twice by both the store and customer service team. SAVE YOUR TIME AND SAVE YOUR MONEY AND BUY FROM A BETTER BUSINESS. The store needs urgently shutting down and the customer service team needs firing

Food is as expected but the area attracts some unwanted attention, especially in the early hours.

Staff are absolutely terrible, would never come here again, they really are awful

My food never arrived I told them something was off never listened kept ending the call on me

Avoid at all cost the service is absolutely disgusting they can't speak English and they are over price it looks like they are all illegal that are working there the offers are misleading be warned not very good service. Go else where