Domino's Pizza in Doncaster

ABSOLUTELY USELESS THIS DOMINOS STORE. glitch in the system meant they charged me wrong, I ordered, paid, and then the app said it had been baked and was out for delivery. To be then called and told the order was being cancelled after over 30 mins of waiting for my food. I paid for my food and the order was taken so why has this happened. I’ve emailed many times and spoke to someone called Phoebe who’s as much use as a chocolate fireguard. This was over a week ago and I’ve still not even been refunded. My order should be fulfilled as it was taken and considering you haven’t even refunded me. SCUM BAGS THE LOT OF YOU

I'd had a crap week so order a pizza from the Scawby branch when it arrives its stone cold....not just a bit cool it was really cold!

1 star for the lovely delivery driver & 1 star for the taste. Everything else was terrible. When our order came, they forgot a garlic bread and the wedges portions were terrible. We rang up the restaurant and asked for our garlic bread we were missing and asked for an extra portion of wedges which they agreed to do. The delivery driver was quick to come back with our garlic bread but no wedges. Overall, it was very disappointing!

Wowser I knew pepperoni can produce a bit of grease but there was more lubrication on my pizza than an oiled up dream boy on stage. Really not appetising at all....

This place is a absolute disgusting, they forgot some of my order and when I rang up to ask them where my items were they said ,we will drop them off when a driver is passing, the rest of my order turned up 2 hours later, pizza was terrible and the rest of the food went in the bin, when I rang a bloke answered saying hello your speaking to the chef, chef ,😂😂😂 can’t even get a pizza right and his attitude was as bad as his food, DO YOURSELF A FAVOUR AND DONT BUY ANYTHING FROM HERE, you may as well go to the front door and boot your money down the street, THE WORST EXPERIENCE EVER TOTAL DISGRACE, WELL DONE TO THE CHEF AND HIS CRAP TEAM, AVOID AVOID AVOID

Ordered online and as I paid realised I had missed a dip off so quickly rang and asked them to add one to my order obviously happy to pay the driver or even over the phone to be told they can’t edit or change internet orders so I said do a separate order for god sake it’s £1.30 dip I want to get to be told not aloud can’t do it separately becuase I haven’t spend £11 or over .. no iv just spend £30 again with you ask for manager to be told she is and she can’t do it and that’s that so I said I’ll cancel it then and start again to be told to get a refund I would need to email dominos about it Actually fuming her attitude stinks !!! And literally do not understand why you can add a dip will not be ordered here again not having to deal with such a unhelpful / attitude issued manager . It is the worst convosation with a manger iv ever had sound like a spoiled brat . No you can’t and that’s that because I said so 🙌 well done to whoever put her in charge Not looking forward to my food either now probably will be wrong just because iv told her I’m not happy with how she has handled such a simple request

Ordered a Meaty Pizza and spicy chicken wings absolutely delicious I ate the lot, they are a little pricey but when you clear your plate it’s worth it, fresh hot and tasty what more can you ask.... Thanks

I only go to Dominos in Hatfield when I’m desperate. The pizzas are hit and miss and the staff are always different but just as rude as the previous.we visited this restaurant earlier this month and the young guy on his own continued to make pizza and ignored us standing at the counter for several mins and we said forget it and walked away. The last visit last week was the worst service ever.We thought we would give them one last chance what a mistake. It was Thursday around seven o’clock and it was raining heavy. I placed a phone order to collect, we parked in the restaurants car park and ran in from the rain. There was three members of staff. The rudest one was the guy on the front desk answering the phone.He answered one call and put the phone down, looked completely through me and my wife and then answered another call. The other female staff member went to make more pizzas even though ours were ready to pay for. I had to tap on the glass for her attention and explained the guy on the phone ignored us. The rude man put the call on hold and started to argue with us and said he couldn’t do anything to help us and said stop knocking on the glass and he always prided himself on great customer service even though he was rude and argumentative. We paid for our pizza and said we would never go again.

As per the other reviews you will find that what I have to say basically sums up how poor this branch really is. Simple - can I have the £19.99 meal deal and do me a favour replace the Garlic and herb dip with the mustard one please. Reply - no problem. Same reply every time I’ve asked, unfortunately they forget to do this. So I call them - someone who I think was ready for a sleep answers the phone with an inability to understand customer service - Then I find a hair in the chicken dipper - lol - can’t even do the basics at this Dominos. The person who answered the phone - remember - you get paid next to nothing and what you do earn comes from what we buy. ...! If Dominos weren’t such a big brand name - pizza Jim would have shut u down buy now. Good luck. And keep your pizza, I’d prefer to travel to Balby- at least they get orders right. Remember your at work - so stop joking around and having pointless conversation and concentrate on what the customer orders.

I can't literally write all the things wrong with this branch. There has not been 1 occasion where my order has been correct. The last incident they sold me a pizza where I paid for extra toppings and then said they're didn't have the topping to put on but wouldn't give me a refund on the extra topping I paid for or the pizza when I said I didn't want it then. Apparently they DONT DO refunds. The only thing they offered me was free rocket on my next pizza !! Wtf !! I asked for there names purely to let the owner know of the incompetent staff they have working for them to let them know there are ruining there business but they refused to give me it. I asked for the Manager and he was the manage apparently. Glad he's not managing my company!!!

As it was my birthday we ordered a treat, it’s a treat because it’s so expensive but the food is always lovely from the one Hyde Park Booked on the app, really easy to use, the app shows the stage of the food... brilliant idea Only when it said it was ready to actually eating it was 45 mins, the pizza had to travel less that 2 miles!, When it arrived the wedges were like warm and not really cooked and the pizza were warmish The driver was rude I think I’ll be sticking to Star Pizza in Stainforth, god know how much food I could have got from the for £35!

Ordered for a family pizza night and what a mistake. 20 minutes later they contacted me to tell me my order would be 2 hours!!! One of my family is diabetic so naturally asked for my money back. "You will have to contact head office". So contacted head office only to be told "its a franchise,so it's nothing to do with us". No pizza and no money. THANKS 😤

Takeaway that is pretty much the same as any other dominos improved lately by the addition of italian special pizzas- only have done collection from this shop and have had no major issues ( odd time toppings not correct and a a wrong side order once ) Does what it says on the adverts

We have collected and had pizzas delivered from thi Dominos and they are absolutely beaut, helps that you can order direct from the website too 5*

Although service has improved a lot since it opened, they still tend to miss orders or keep people waiting, manager doesn't seem to know what is happening and you have to rely on initiatives of serving staff to ensure you get served and your pizza on time. Not great although the food is usually good as you would expect from dominos

Orderd two pizzas for collection in advance. Payed and collected order only to get home and find the order was wrong. I ordered a pepperoni and got a margerita. The other pizza was a meat pizza which should have consited of bacon but I could only see a couple of tiny pieces. Both pizza were overlayden with this tomato sauce, resulting in very soggy pizzas ove powered by the sauce. I phoned up to explain the error and they agreed to send the correct pizza. The correct one did arrive but yet again over sauced and sloppy. I have given this place to many second chances and will not be ordering again.