Domino's Pizza in Manchester

Incredibly rude customer service over the phone when my food hadn’t arrived, poor customer service and no additional help to receive my order after an error had been made. Appalling.

Had a problem with using delivery on the app, so I called the shop and the employee was rude snappy and quickly ended the call before I could finish. Worst customer experience I have ever seen

Called up to ask if they had any garlic and herb dip as there was a notice on the app that said it was unavailable. They said they had small and big tubs, and to just process the order and they’d deal with it afterwards. After ordering, they said there’s no garlic and herb dip, and I’d need to wait 3-5 days to get my money back. The employee Aziz or Asee hung up on me twice when I called back to get proof that it would be refunded, I asked him to spell his name because I couldn’t hear him, and he just hung up on me. I called back and another employee answered and left me on hold. Great experience, won’t be ordering from you lot again.

Llamaron para preguntar si tenían ajo y hierbas, ya que había un aviso en la aplicación que decía que no estaba disponible. Dijeron que tenían tinas pequeñas y grandes, y que solo procesaban el pedido y luego se ocupaban de él. Después de ordenar, dijeron que no hay ajo y salsa de hierbas, y que tendría que esperar de 3 a 5 días para recuperar mi dinero. El empleado Aziz o Asee me colgó dos veces cuando volví a llamar para obtener pruebas de que se reembolsaría, le pedí que deletreara su nombre porque no podía oírlo, y él simplemente me colgó. Volví a llamar y otro empleado contestó y me dejó en espera. Gran experiencia, no volveré a pedir de ustedes.

Orden de entrega a la reunión del hospital y 30 minutos tarde. Tuvimos que llamar y lo sentimos, estamos ocupados a pesar de pedir a las 10. 00 de la mañana para las 12. 30 almuerzo! NO ORDENAR DESDE AQUÍ

The store is well managed. The staff is friendly and cooperative The service is outstanding and I really appreciate it. I will refer it to my friend and family

Pizza was a bit oily on top, however, it was fresh out the oven. Staff don't shout you when your pizza is done so you have to keep an eye out

Very good service for the people and help full service staff A great food 👍

Ordered a pizza to Leonardo hotel didn’t realise that there were two. Spoke to the driver and asked if he could deliver to the other hotel but refused, even tho it was less than a mile away. But was told I would get a full refund. When I woke up the next day I only received half of my refund. I rang the store and was told I would get a call back in a short while. After waiting 2 hours I rang again and was told to call again in a hours time. Rang again and was told to ring at 5pm when the manager would be in. So I was trying to be understanding in the situation. So I rang again at 5pm but was told that he was a manager but the other manager would be in at 9pm and would give me a callback. After waiting til 10.43pm I decided to call. The manager told me that I would only get half of my money as I wasted the their food. And that I wasn’t telling the truth regarding the driver telling me I would get a full refund and it was dominoes policy to steal half the customers money!!! Shame on you! As a regular customer for domino’s I think this is disgraceful behaviour on dominoes Manchester central store. I don’t think domino’s will get my service again after this

Took over an hour and a half for delivery during the afternoon. Called up and was told it was 20 minutes away, took another 45. No apology for the wait and food was cold when it eventually arrives.

I tried to call for a delivery and they cut the call without taking my order

I rang them about the food I bought from there it was not fresh on the pizza was still it tasted very very salty as well you don't understand English and they're not very helpful if you decide to use Domino's pizzas think twice they got more one stars than good stars for the service and the food he did not understand the word I was saying at all I felt I have been robbed out of my money do not use them. The stuff are very rude I asked them for receipt and they never sent me one you've got one of the polish ratings I ever known and I will not ever use you again people do not use them

Really poor service and rude staff.

I made a mistake with the toppings when ordering my pizza, i phoned up and apologised for any inconvenience I had caused. I have never met such understanding and sympathetic people. Riz was a lifesaver and was able to make me another one. It came super quick and tasted amazing :) Highly recommend !!

Delicious pizza with free garlic sauce. Good help and waited about 10 minutes which is fine.

Ordered a large Meteor takeaway pizza and it was great, delivered quickly and was still nice and hot when received. The wedges were expensive for what they were and taste was a little underwhelming, so would have been better to stick some chips on the oven than spend £5.99 on what was a small box of wedges.

Service was prompt and efficient. Amazing.

Shame that they don’t take cash at all as I only had cash that time I went, real cash money did worth nothing!! Should they face some legal actions.

Ordered a large pizza from this dominos 3 times in a row and every time they've given me a medium. Customer service is shocking, completely unwilling to help

First of all, Estelle got her pizza first, which to me personally is unacceptable, as we were there FIRST. Also we ordered first. Second of all, the screen lied to us. Thirdly of all, the potato wedges were R A W! Fourthly of all, the OASIS I ordered was R A W... actually it wasn’t they just gave me the wrong flavour of oasis ☹ Conversely, the pizza was good, but slightly overpriced. Very edible and delectable, however. I also found a pickle in my big garlic dip, but that might’ve been my own fault, so I’m okie with that. (love a pickle) Overall, a REGULAR DEGULAR DOMINO’S EXPERIENCE. Solid 3/5 stars due to the lack of commitment and medium rare potato wedges – would recommend. P.S – there was an irish couple in store who definitely needed to go and find a room of some sort as they couldn’t contain their excitement for the pizza, next time please provide a room.

By far the slowest dominos I've been to

Lovely food. Friendly staff. Extra kudos to staff named suleman.

Quick and you can see every step of your preparation

Pizza was fast, fresh and tasted good, no complaints

Was given a coupon at a freshers event for a free personal sized pizza. When I arrived they claimed to have 'ran out', yet we're still making and serving pizzas. This was confusing and upsetting. Not a trustworthy business.

Certainly, here's a hypothetical review for a Margherita pizza from Domino's: Title: "Simple and Satisfying Margherita Delight" Review: I recently tried Domino's Margherita pizza, and it was a delightful experience. This classic pizza is a testament to the beauty of simplicity. The crust had a perfect balance of crispy and chewy, and the tomato sauce was flavorful without being overpowering. The generous layer of mozzarella cheese was gooey and satisfying, and the fresh basil leaves added a touch of herbal freshness. What I particularly appreciate about this Margherita pizza is that it doesn't try to do too much. It lets the quality of its ingredients shine through. It's the kind of pizza that's perfect for those times when you're craving a no-fuss, authentic Italian taste. Domino's delivered this pizza promptly and piping hot, and the online ordering process was smooth. While it might not be as gourmet as some local pizzerias, it's a reliable go-to option for a tasty, straightforward Margherita pizza that won't disappoint. Overall, Domino's Margherita pizza gets a solid thumbs-up from me for its simplicity, affordability, and satisfying flavors.

Staff was very kind. Pizza is very good.

I visit this branch almost once a week and the staff are very good especially Naveen he is very polite and professional. He make my order smooth and easy and advised me to make the order over the phone so when I come I have it ready. Big thank you for Naveen, keep the good work up

While the food tasted amazing, just like at every Domino's, the service was just awful. Madi (if I remember her name correctly), had the worst attitude. Not sure why a person like that would decide to work in a customer facing role.

Very rude staff. It's like they hate working there and the service is awful. The only good thing about this is the location.

Food was good but pizza toppings a bit stingy and the guy who served could have been friendlier but what the heck / pizza was nice

This Domino's outlet didn't have a dine in option. You can only order online or order and collect on own. I could not get any Tomatoes on my pizza due to Tomato shortage. But there were less veg options like jalapeno, olives were missing at this outlet. Other than that it was quick enough to collect your pizzas.

Great service, excellent pizza, very useful hours and decent wheelchair access to the premises :) all good by me! This is on my way home from the Academy venues, and a brilliant place to snag a pizza in the early hours of a Saturday morning after doing stage door for a fabulous band or three!

Nice place for take away your Domino's Pizza. Only take away. Nice staff. 24*7 Open. Great location. Near to University of Manchester and walkable from Kimpton or Manchester technology center. Very less space inside shop, only 5-6 people can be there who can order or wait while order is being prepared.Staff is common for taking order and preparing the food. Staff did inform ongoing offers :)

Domino's pizza for years and years can't go wrong

The food was absolutely amazing. I had an excellent time there. It has to be the best place in this area The staff were very understanding and kind. I would love to come again.

Excellent food and service. Really recommend the chicken tikka pizza.

Really good fast food. A advice! Dowload the app and you can get a good offers!! Highly recommend! xx

I love this restaurant so much I keep recommending them to friends & family.. Their menu list is great and their food are always served warm and tasty the way I like it :) Dominos Pizza - Thanks a lot.

Excellent service 👍 quick efficient and clean. The chap who served us made sure we got the best deal which was very much appreciated. We had just been to a gig and it was a perfect pit stop for a post gig dinner ! Thank you

Ordered a bunch of pizzas for my sons birthday party. We had meat eaters veggies and chicken & wedgie lovers so I had to order a large amount of food with lots of variety. Dominos you did not let me down. All the guests were chuffed with their food it was piping hot on arrival and amazing kind delivery driver who dropped it off. Thankyou kindly

Words cannot express how much the managaer helped me. I ordered a pizza for my wife to suprise her to food for when shes home. Not knowing shes not home. So long story short pizza came and nobody was home! My mistake. My wife told the delivery driver to take it back to the shop and she will collect it. Unfortunately hours later she coudnt collect so she rang up and asked if the same pizza could be delivered. And guess what…. They made a FRESH ONE FREE OF CHARGE AND DELIVERED IT AGAIN!! brilliant!

Good Pizza. My favourite one is the Texas BBQ. Good deal for delicious pizza The only thing I am slightly disappointed is that you will have to wait for around 10 min to get your pizza. If you want to get a quick meal, don't go there. But if you want a delicious one, it worths the time

I got my pizza hut going on the shop (not delivery) the deals are really good and the pizza was very good for the price (the collection deals definitely make it worth while).

Worst dominos branch I’ve eaten from! Do not waste your money. Rude uninterested staff, unhygienic and poorly made pizza.

Over an hour and half late and no answer on phone or apologies from driver

Food was ok just took over 2 hours to deliver, rang to get updated either didn’t get through or no one was any help, just got told we’re busy and they put phone down, delivery was a joke over 2 hours to get a pizza!

pizza is great as usual, but its so busy all the time and the staff are tired from all the work I guess

I've often ordered for a delivery in between 2 to 5 in the AM and always got it under 30 minutes, with no issues. I don't get what other people are moaning about. Perhaps peak times get messy?

The food is quite average. But they bombard you with ads on your phone and email FOREVER. There is no way to block their texts. I dunno what to do as I receive them all the time and there is no way I could stop them. PLEASE be very careful and don;t give our details to this terrible business.

Rushed my order cheese was falling off and barely any tomato sauce

Domino Pizza is great!!!!Delicious...Yummy Yummy...!!

Really good service every time we have put in a large order for pizzas. Big thanks to Kishor who has great customer experience.

Very cheerful staff. Good and quick service. Very helpful.

On a business trip to Manchester this Domino's was the nearest to my hotel. I order one large all the meats via the app. I follow how my 🍕 is doing on the app and once it says out for delivery go outside my hotel in the rain and wait. And wait. And wait. And wait. No sign of a Domino's delivery person in a 🚗 or on a moped. I call up and am given the lame excuse of the drivers are busy, how they knew who I was or my order number as they never asked me is a mystery. Over an hour wait and still nothing I call them back. I am then given a load of BS about me ringing from an international number, I ordered via the app!!!!!!. When they read the number back it turned out to be my home number just outside London, hardly international. I point out well if they had bothered to call the number my wife could have passed a message or given them my mobile number. They claimed they tried but it didn't go through as it was an international number more BS. By now it was nearly 9.45pm and not in the mood to wait an another hour I ask for a refund. Told 3-5 working days, they were quick to take my money though. I complained and all I got was make sure you put the correct number in next time and your money will be refunded in 3 days. Hardly a satisfactory result for standing in the rain when the delivery guy didn't even turn up and then they blamed me. Papa John's for me next time.

Absolute Legends. Messed up an order but more than made sure i was satisfied. Top class customer service and been great for me for a good few years now!

Food made for collection didn’t take long at all, was nice and hot and tasted great

Lovely Pizza tonight from Dominos All Saints! It was really kind of them to give us NHS discount as my partner works for the ambulance service. The driver was really friendly too!

Really annoyed with this dominos... placed an order for our family which cost us just over £50... took over an hour to arrive, we called to chase the order as the app said it had been delivered... the pizza finally arrived but when we started to eat we found out the order was totally wrong... the pizzas were not what we ordered... so we’ve paid and waited for something we didn’t want... absolutely rubbish...

Awful awful disgusting food and service. Ordered food arrived without the full order. Called and complained. No extra toppings as ordered and paid for PIZZA STONE COLD! Advised the manager who shouts that if the food was cold I would have told him when I complained about the missing order. Called literally a couple of minutes apart. Very rude no manners and offered no solution. Food was disgusting. I had ordered the same pizza from my local Diminoes and wanted my colleagues at work to try the pizza. Never ever again.

Sarei voluta andare a mangiare una pizza con la mia famiglia. Visto la presenza di 3 celiaci, abbiamo cercato disperatamente una pizzeria senza glutine e dalle ricerche è risultato proprio Domino’s. Ci siamo fermati e al nostro ordine ci è stato detto “abbiamo impasti gluten free, ma è sicuramente contaminato”. Che senso ha? Per moda? Ovviamente siamo andati via.

Ordered £50 on pizza delivery requesting a VAT receipt. From previous experience they do not do as asked so put it capital letters surrounded by stars but of course they ignored it. Six emails and five phone calls later I received it, one week later after refusing to put the phone down until I received the email. Today, on my last call, I had to repeat myself as there was an almighty row in the background with some shocking language. Staff problems were blamed. No response from customer services. No reply on the phone for area manager. Will be doing papa John's or pizza hut next time. AWFUL!!

Horrible service! I’ve ordered at 7:10 Pm and my delivery arrives at 9PM!! After call them 3 times and they told me the delivery guy should be on the door! The pizza was cold ! HORRIBLE!! First and definitely LAST time!

Waited ages. Tracker said pizza had been delivered 30 minutes ago but still no pizza. Rang up and guy told me tracker was a 'guide'. Flatly refused to give me his name or employee number, citing data protection. Worst place ever.

Worst Dominoes or any pizza delivery experience you can have. The pizza tracker has no baring on what is actually happening with your pizza, says delivered 30, 60, 90 mins before you actually receive it. Drivers go to the wrong places with your order and can't seem to find you, it's like they don't have Satnav, nobody else struggles to locate us other than this Dominoes branch. When they finally turn up they make you walk upto the main road to collect the pizza. The attitude and professionalism of the drivers is appalling, they often don't even say anything and just shove your order out to you from their car window. So unpleasant and rude. Staff in the store are confrontational and don't want to hear feedback, managers just fob you off, they just don't care what you think. We complained and were told that we would get a few pizza and to just call back when we want it and they would have our details, thus did seem a bit odd and didn't sound like a Dominoes compensation process (no electronic voucher ect) anyway we called and they just said that it had never happened and nothing had been promised. I really think that Dominoes need to do something about this branch which is seriously damaging to the Dominoes brand. There is no Dominoes experience other than the pizza styles topping ect. All I can say is, don't go here order from Papa Johns, they staff are lovely and they actually care about their customers unlike these conmen.

2 hour wait, appalling service and the staff were very rude. We didn't end up having our Pizza even delivered in the end and I'm £20 down. Truly awful. I wish I could rate 0 stars.

Ordered 1 pizza for myself. Very generous with toppings and arrived after about 20 mins. Delivery man was friendly even though it was raining. Excellent service all round.

A couple of late night pizzas arrived hot and were absolutely delicious. Ordered online, some decent deals available, delivery was reasonably quick. A 24 hour branch of Domino's.

Si hubiera conocido los comentarios existía no me hubiera molestado pero a pedir en línea utilizando la app! 1 horas después de haberlo pedido no llegó así que llamó al restaurante. El personal era grosero, ignorado por mis llamadas, me puso en espera (sin intención de tomar me) y el teléfono! Malísimos! Nunca conocido que esto suceda. Pagamos más de 30 libras por la pizza que afortunadamente después de leer los comentarios no llegan (no más de 2 horas y después lo anuló, no la aceptan. Pedimos un reembolso del gerente de línea (Riz? Sin embargo, no), estoy convencido de que se como el personal me trató como un chiste! Evitar este restaurante como de la peste.

Pedimos comida, esperó una hora y media todavía no aquí. Empresa llamaba. No hay respuesta. Registramos en app, decía mi comida había sido "entregado" hace una media hora. Todavía no aquí. De nuevo nos llamó dijeron que tenía que esperar un par de minutos y 30 minutos más tarde, todavía no aquí! Greaaaaaat

They said my food was delivered when it wasn't! I'm down £20! Joke. Won't answer their phones and are incredibly rude. AVOID AT ALL COST!!!

Una estrella es generosa para este lugar. Después de recibir un pedido más de una hora tarde, frío y con elementos faltantes, nos quejamos, o al menos lo intentamos. Es una rara ocasión que esta tienda responda su teléfono, por lo que tuvimos que pasar por el servicio al cliente de Domino, quien nos dio un cupón para una gran pizza gratis. No solo fue un insulto comparado con los 40 alimentos fríos que se metieron en la basura, sino que cuando vinimos a canjear esto, un empleado vergonzosamente grosero se rió audiblemente por teléfono y nos acusó de mentir y de haber usado el código, antes de colgar. He tenido excelentes experiencias con otras tiendas de Domino, pero después de lo mal que me trataron como cliente de esta tienda en particular, no volveré a pedir nada de Domino's.

ordené comida a las 12 a.m. una noche tuve que esperar hasta la 1: 25 para que llegara, que rápidamente me arrojaron en las manos y él se escabulló, pizzas estaban aplastadas y frías, el pollo que pedimos estaba frío y las tiras sin hueso eran frías y espeluznantes, Todos entraron en la papelera y les contestaron que alguien que me llamara nunca volvió a pasar.

Le pedí a mi familia algunas pizzas y extras el otro día, los niños lo estaban esperando porque era nuestro día de golosinas, el repartidor nos entregó el pedido incorrecto así que los llamé y le dije a Ahmed que dijo que llamaría al conductor y le diría él para venir e intercambiar pedidos que alguien ya tenía el tipo tomó 15 minutos adicionales para traer nuestra orden que estaba fría y tuvimos que calentar en el microondas, Ahmed me dijo que lo llamara si la comida estaba fría, así que me lo ofreció algunos alimentos frescos pero los niños estaban tan hambrientos y no podían esperar más, así que dijo que iba a poner dos pizzas grandes en mi cuenta gratis para la próxima vez, así que pensé que era genial, así que llamé esta noche y les dije lo que había pasado y dije que tenía dos pizzas gratis en la cuenta que el tipo que estaba a cargo, llamado Max, fue tan grosero conmigo, aparentemente era el líder del turno en ese momento y me dijo que no, que solo había una pizza allí, por la forma en que me estaba hablando. estaba desconcertado si continuaba no tendrían ningún cliente, wha Sucedió a un buen servicio al cliente hoy en día, ordenamos mucho desde aquí, pero ya no. Voy a llevar esto más allá.

We had to wait absolutely ages for our order. When it eventually arrived it was cold and squashed. Totally unacceptable considering how much it costs. Shocking, never again

Dominos is a cultural phenomenon- but this status in undeserved. The pizzas are overpriced and bland and avoid the double and extra thin at all costs- they are glorified cream crackers that taste awful. No redeeming factors here unfortunately.

Delivery from here usually takes longer than usual and if you order to collect, they make you wait quite a while even if it says it is ready to collect

Worst dominos restaurant ever. Over 90 mins for delivery, freezing cold and the delicious cheese isn’t even melted it’s cooked so bad. Wouldn’t even entertain the idea of ordering again

Ero super sorpresa di trovare la pizza senza glutine e non vedevo l'ora di provarla , ho usufruito del servizio a domicilio,dopo un' attesa di 50 minuti la pizza è arrivata fredda e l'impasto era duro e secco. La small size corrisponde a metà pizza tradizione se volete mangiarvi una pizza dalle classiche dimensioni italiane, prendetela medium!

Some staffs can be extremely rude. Phone to order pizza staff answer and said we are very busy phone back in 2 minutes and then put the phone down. Customer service is very poor staffs need training asap.

We ordered our food 2 hours ago and it still isn't here. We have called the store and been left on the phone for 15 minutes already- the woman on the other end is hopeless and not offering any solutions or information. Terrible customer service.

Como muchos estudiantes, yo era un nmero de Domino's por la barbaridad de los bonos que me dieron, aunque teniendo en cuenta el precio de la comida no debería ser sorprendido Domino's puede pasar tanto en promociones. Independientemente, no califico Domino, pero como estaba tan cerca de mi casa, decidí que me gustaría visitar de todos modos.

Pizza ok ma certamente diversa da quella Italiana. l'italian style non ha nulla di italiano. I prezzi sono cari se non si dispone di coupon. Il personale è ok e le consegne sono rapide. La pizza nel complesso è accettabile

Pedimos una pizza, a 45 minutos en i llamó para ver dónde estaba, nos pusieron en bodega, sin respuesta. 1 horas más tarde me Ring nuevo y sin mencionar lo larga que hemos estado esperando que la pizza y todavía no ha llegado y que nos espera. La chica de teléfono me dijo: "yo te pondrán a la gerente tras otro ridículo esperar en posesión de un 'administrador' respondió, probablemente era el más profesional niño como persona jamás haya hablamos por teléfono. '10 minutos' '10 minutos ye' aunque estaba tratando de decir a él, han estado esperando más de una hora. Y luego le pregunté qué sucede si no llegas '10 minutos ye' y colgó. Todavía estoy sentado aquí esperando por la pizza. NO orden aquí

La comida estaba bien, la calidad de la comida de franquicia Domino's estándar por igual todas las demás en cadena de restaurantes. ordenados para la entrega gratuita con estudiantes 50% descuento código muy bien vale la pena!

No pierda tiempo en este tipo de comida, mejor gastar dinero en una ensalada. Yo tenía una "pizza" sólo por curiosidad ... Yo nunca tendremos una segunda para seguro ...

Very tasty pizza, good offers, very close to main Oxford Road. Very nice staff and pizzas are ready to pick up in just minutes.

Ordered on line, but wasn't able to do so more than a day in advance which seemed strange. Pizza arrived within 5 minutes of requested delivery time, which was good, as was the very friendly & polite driver. Unfortunately my first choice, Papa John's, don't deliver yet to the Quays, as they would have been my first choice by some distance. The Domino's Pizza was ok, but could not be considered to be 'piping hot', merely warm. It just about did its job.

Before going into the review I'll say that we only buy Dominos because Pizza Hut doesn't deliver to the Quays for some bizarre reason, which is a shame because their pizzas are so much nicer.Having said that, the pizzas we got from this store were probably the best Dominos we've ever had, so it's a shame that the meal was let down by a starter that our dog would have had a tough time eating.The goujons must have been cooked hours before and reheated over and over, because they were dry, tough and chewy like cardboard. They went in the bin. When you pay £7 for a little bit of chicken you expect better than that.Using Pizza Hut's pizzas as a reference point, the best score I could give Dominos if everything was perfect would be 3 or 4 simply because the competition is so much better. Given that the £7 starters were inedible however, it's a 2. You just can't send out food like that, guys.

friendly staff, hot, perfectly cooked pizza, unlike a certain place across the road. Got what I wanted, was given student discount even though im long past my studying days

I have to say all about my experience with Domino's is perfect. Ordered online, tracked my order and delivered well before deadline. Fast, reliable and delicious pizza. 10/10 can't complaint. :)

看来抢到沙发啦 在英国最喜欢吃的一家披萨 经常没饭吃的时候就会点张披萨外卖 虽然他们家别的一般 但披萨确实不错 比国内的必胜客好吃很多 很多 而且会有折扣卷 性价比很高 送餐速度也很快