Based on 23 opinions finded in 1 websites
Based on 23 opinions finded in 1 websites
Nº 398 in 421 in Elmbridge
Nº 13 of 13 Pizza & Pasta in Elmbridge
Opinions
Went to Dominos on my way home around 10pm. Went to place an order and was told that they don't accept cash. I explained I'd lost my payment cards and was waiting for new ones. They simply refused to take my money! I thought they had to take the money by law as it's legal tender? Anyway, no pizza but after reading some of the reviews perhaps it was a lucky escape!
Mrlossyman . 2024-09-06
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Just had the worst pile of slop this place has churned out. Moved to Weybridge a few years ago and you could then rely on good service and food. Its been getting gradually worse and today the food was the worst it has been. Pizza base barely cooked and sparse toppings. Even my young son who this was supposed to be a treat for said i'm not eating that daddy. Tomato base was missing from my wife's pizza and 10 minutes after eating mine i'm sat on the toilet with diarrhoea. Disgusting and you should be ashamed!!!
Adam S . 2024-05-17
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Very disappointed with the service. I called them directly and ordered two pizzas for £26. They delivered only one and refused to deliver the second pizza saying the online advert 2 for £24 was only available if we ordered online.. very poor service and very disappointing as I always order pizza from them. They just lost a good client
Alexandros C . 2024-03-03
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I have a couple of the pizzas most months - never been disappointed it’s nearly always the same , mushrooms, onions, pineapple and jalapeños is lush
richard p . 2023-10-11
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I ordered food for my and my family and the cookies were rock hard and burned and missing one, I am very disappointed 😡
Ellie B . 2023-09-22
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We ordered pizza only for it to arrive completely burnt and with no cheese along with the garlic bread. This is after waiting an hour. Spoke to the staff and they were really rude and did not seem to care and just said these things happen without any real reasoning. Even the manager did not seem to care, I guess if the management is so poor, you can’t expect anything to improve. Can’t believe that they think it’s okay to send out pizza that isn’t even worth eating !! They then sent a second pizza which was worse than the first.
NorthStar582881 . 2023-02-04
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Pizza never arrived despite paying, took significant effort to get a refund. I will be avoiding Dominos at all costs in future.
Tourist403146 . 2022-11-18
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Ordered food on line for home delivery for 5 of us on a Saturday evening. Food( pizzas and 2 side orders) arrived after 30minutes. All ordered food was well presented, hot and delicious. Delivery driver was polite, friendly and efficient.
davidmI329OA . 2022-10-11
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So firstly my food arrived cold, after giving my young daughter her personal pizza we found the metal tray that it was cooked on under the pizza, the pizza hadn’t been cut at all! Clearly just taken out of the oven and placed straight into the box and left on the side till the driver got there, I tried to call the branch immediately after finding the metal tray to return the order and get a refund and I still haven’t been able to contact them, I have rung for over and hour and had no answer at all!
Q6614WAmicheller . 2021-10-07
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I tried the square ultra hot spicy pizza and it was amazing so was the wine list we had a great time
Danxxxiel . 2020-11-01
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We ordered a medium size meateor pizza this evening, delivered without a delay but on taking my second bite from my first slice there was a distinct taste of mould, I couldn’t eat anymore. I took a few bites of a second slice and the same mouldy taste!! It was completely revolting. I won’t be ordering anything from Dominos in Weybridge again.
ValentinaM690 . 2020-10-09
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Ordered food for delivery 2 hours before we wanted it and it turned up 15 minutes early. Pizzas were lukewarm, toppings really mean with large crust areas, extra large garlic dip ordered but wasn’t delivered. £45 for 4 pizzas and a tub of ice cream. Now I remember why we don’t have Dominos Pizza. Complete rubbish!!!
Uniconst . 2020-03-31
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We order from there each Friday when we’re both in the house. Only rarely have they brought the food lukewarm, it’s generally hot and you can tell it’s freshly made. Have tried others, but we return to Dominos.
Kneeboy . 2020-02-02
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Always always getting the order wrong there customer service is dreadful whoever does the quality test should be sacked for the high price for these pizzas they should be at good standard they are not I've given a few chances and trys and been let down each and everytime
carlieb451 . 2019-12-17
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It’s always been a bit hit and miss ordering from here but recently it seems the quality has hit an all time low. The pizzas are so inconsistent sometimes they’re burnt to a crisp then another day barely cooked, toppings appear to be thrown on from the other side of the room, the last box of cookies I got looked as if someone had chewed them up and spat them back into the box. Do your self a favour and order from somewhere else.
X6340PMpjr . 2019-12-07
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Last night after returning from holiday I ordered small kids cheeses and tomato + medium hot and spicy with 3 x extra toppings and a small bottle of coke. Total = £41.99!!!! I phone this morning to check and it’s true, my medium pizza was £27!!! This is more expensive than a pizza delivered to your room at Four Seasons In Hampshire just for context. Unbelievable
trickydicky38 . 2019-08-25
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Food arrived on time, hot and as ordered. Great price (always go for one of the deals to make it value for money) and delicious 👍🏻
JnB1309 . 2019-05-06
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Just tried the new chicken and chorizo pizza, it was yummy! It arrived swiftly and with the politeness that is customary.
kraftyk8 . 2019-04-13
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I’ve used Domios in Weybridge for about 6 years , at least twice a month , and only had 1 occasion where something has gone wrong . Yeah they’re expensive , but they’re better than most pizza places
Richard P . 2019-02-10
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Been ordering for years from same branch Always forgetting things from orders usually are helpful to bring them if forgotten. As for New management think they need to pay attention to what customers are saying, today once again forgot to put wedges on the order manager on duty very very unhelpful won’t be ordering from there again!!Date of visit: February 2019
Quiynat . 2019-02-03
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Will not order from here again my food was so burnt even the cookies were burnt the crust was like a brick disgusting that they think they can send out food like that when they are one of the most expensive takeaway pizza places wouldn't recommend ordering from here
naughty77 . 2017-02-21
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No me importa esperar algo de lo que no mente está siendo engañado. La pizza se entregarán en unos 30-40 minutos. Bien después de una hora me llamaron y me dijeron que sería una más de 15 minutos.
Bombay_and_tonic2014 . 2016-09-14
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We were charged for pizza not delivered. We claimed but no positive response. Be careful with them!.
BPGaldos . 2016-04-22
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Good service, good pizza, speedy delivery. I cannot fault them, they're a pizza joint after all. What more can I say...?
Nel444 . 2014-08-19
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I live locally, walking distance in fact and I can guarantee you we will never be back. We stood at the front door at 17:30 for 10minutes without so much as a glance from staff. Blatantly ignored. There is clearly no manager in this restaurant as everyone just looked run off their feet, tables remained filthy. Eventually we were seated and then the service was provided without so much as a smile. Grumpy, uninterested waiting staff. ALL of them. The food was completely average. They clearly have a monopoly in the area in terms of a restaurant that caters to children and therefore feel no need to make an effort to make it a pleasant dining experience. My advice - avoid it at all costs. I will be off to Casa next time.
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