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2.7

Based on 82 opinions finded in 1 websites

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Nº 811 in 963 in Milton Keynes

CUSTOMERS TALK ABOUT DISHES WITH..pizzacheese
Score
OpinionsNoteGoogle822.7

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Ordered pizza for the first truly lovely taste gona try from now on

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Yeshwanth Chowdary . 2024-10-22

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Ordered large pizza and wings lovely taste

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Sampath . 2024-10-22

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The staff always greet you well

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Rajendra Sai . 2024-10-22

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Got a issue with order food regards the toppings but the person on the call handled it nice 👌

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Purna Chandra . 2024-10-22

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Normally order collection and it rarely disappoints, the collection only deals are great! Ordered 2 small pizzas to collect and was made quickly, and was eaten quickly! Excellent service as usual by Vikram and the team!

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John Kelly . 2024-10-14

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Ordered a pizza for deliver and really disappointed. It was a very dry pizza without enough sauce or cheese, 2 out of 5 toppings order missing and could hardly see or taste the other three as unacceptable quantity. Very disappointed and won’t be ordering again. Poor food quality and customer service.

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Rehman Yasmin . 2024-10-01

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Thanks for the midnight music festival! I hope all the residents at Brooklands Square and Fen street appreciated the wake up call from you idiots and will boycott you! More in person!

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Ferenc Zelenak . 2024-07-31

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Very quick and when ordering comes really quick

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Ria Blake . 2024-06-06

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No care taken on pizza construction at all. Manager seemed nice at first then very rude when asking for simple things regarding our orders. Was delivered a stale garlic bread today and that led me to leave this review

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Stacey . 2024-05-24

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Poor customer service Very rude behaviour Pizza was cold

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Marjan Textiles . 2024-05-05

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Great service from staff - best I’ve been to in a while. Pizza was perfect too

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Ellis Jay . 2024-04-11

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Vikram was very kind and helpful!

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linda ghasemi . 2024-04-06

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Food 🤮 BBQ half/half stuffed crust. No crust Practically a blob of bbq rest was sauce less Looked disgusting Tasted like the ingredients and dough was off. Me and my daughter had a slice each and it went in the bin. Phoned up for a refund told I would get it but haven’t! If I get a domino’s again definitely won’t be from this store/franchise.

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Jake “Saltash” Saltmer . 2024-03-24

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We order pizza from her regularly and we have never had any problems. Great tasting pizzas and helpful staff when we call.

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N P . 2024-03-02

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I will sell you a 1 lei pizza to the poor children

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Plesanu Bogdan . 2023-11-06

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Good customer service and the pizza is tasty

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Sara Samavati . 2023-05-13

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get your opening times right and get some more customer service training to your employees. pizzas are fine its just that service and incorrect opening times that they offer!! they’re either not sure themselves or are just trying to go home earlier while still getting paid!

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Valentina D . 2023-04-02

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Really bad service keep getting delivery order wrong. Not ordering from these guys again. Don't bother.

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Tid . 2023-03-06

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Appalling customer service. Order pizza to collect. Arrive to collect and ?all of my cards won't go through their machine?? Clearly the card reader advise them I'll go get the cash then (from 1 of said cards) come back to them be told they don't want cash but I need to pay for the food! Yes not denying that but as you have advised your card machine is clearly not working and you don't want cash what do you want me to do?? Lost my rag in the end and went next door and paid card for a take away there What a load of crock!

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Katie Clarke . 2023-02-12

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Was the worst pizza I’ve had Went in to order and would have had more information if I spoke to the the tower of boxes rather than the women serving me There was no menu with no prices A leaflet was given to me but you couldn’t order them with the normal menu Finally got my pizza and it was awful and completely messed up my order Would NOT recommend a £1 frozen pizza would taste better

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Aj Running . 2023-02-04

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The staff is does not differentiate between veg and non veg toppings. I went there to collect my order and literally saw the staff not wearing gloves and he never washed his hands to take the dough after the meat toppings. We have decided never to get pizzas from there going forward.

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M P . 2022-11-30

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I really wish I could give zero stars... I really do! £40 for two pizzas, two sides and minor food poisoning is not what I would expect from Dominos. My partner said the meatballs didnt taste right and ended up with a really bad stomach after eating from the Brooklands store. Never again! We will take our money and make our own cheaper and better!!

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Rebbeca D . 2022-11-28

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Its my local Dominos branch and even know they have low star rating, they pizzas are just as good as the ones from five start rating stores. I had my pizza mixed up on order but just by not jumping into panic and acting nicely i got my pizza cooked straight away and got a nice side order for free. So if there is any issues, just be nice, they are people and they sometimes do mistakes as everyone else, but they will do they best to fix them. Stay positive and be kind, cheers 😉

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Happy Tourist . 2022-11-18

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Saw the offer in the window for a medium pizza with 2 toppings £5.99 phoned up to order and got told the price has just changed to £7.99 !! I'll see if the poster is still n the window

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Reason for Adventure . 2022-11-15

MORE AT Google

Messed my order up call up complaining got diverted to Kingston he was nice and told me to call them in the morning witch I did the guy then offered me my replacement don’t fancy pizza two day in a row I ordered two different bases as my partner don’t eat tomato base he said I will refund you the money two week later still waiting joke they have me half of some one else number in the box

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DANY Ball . 2022-08-22

MORE AT Google

It's one of the best Pizza place in town. Manager Humza is very welcoming and helpful. Always gives me the best offer available. Pizzas are always made fresh and hot. Always spot on. Keep up the good work. Happy customer and highly recommended.

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Sandeep James . 2022-08-21

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Terribly made pizzas here compared to the Kingston branch. This place had so many bad reviews when they opened they re registered the business address to hide them

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steve alldridge . 2022-06-21

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Ordered a pizza deal off this store and was waiting over a 1hr and 30 minutes for it to arrive cold unhappy customer😡

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Saintz - . 2022-06-08

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Mr. Nash, the delivery person was really courteous and kind with a lot of patience . He is bang on time and a nice person to talk to. It was my second order delivery with him.

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Piyush Khandelwal . 2022-05-25

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By far the worst dominos experience I have ever received!! AVOID!!! Placed an order for delivery which took 3hrs!! After 1.5hrs I decided to call them only to be told that it will be with me any minute, then as I go to ask another question the chap hangs up the phone! 15 mins later I call again, to be told that he will check with the driver… hangs up! I call back and asked to speak to a manager, the chap advises me he is the manager ( clearly not)! He then hangs up again! I called a 3rd time to be advised that they have lost my order and will make a new one. 3hrs in total I receive a cold pizza that was meant to have been fresh out the oven! Do not ever go to this dominos!!! I wish I could give a minus for rating as I feel one star is still giving credit!

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Lee Henchy . 2022-04-18

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Dreadful. Keeping me with text messages. Don't buy from them. Pizza are just full of fat, grease and salt.

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Graham Munday . 2022-03-17

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Paid £15 for these. A pizza sized a hand for £9 and 7 wings for £6. Wings may be acceptable for that price but the pizza was a rip-off. It is obvious that this size is not enough even for a kid, then why do you keep this size in your menu ?

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Eren Erol . 2022-01-17

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What a mess this place is. Inflexible, disorganised, late deliveries, wrong deliveries. How on earth do these people qualify for franchises when they can't even tie their own shoelaces without a 3 step guide.

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Jon W . 2022-01-10

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Didn’t arrive, phone not answered despite trying over 30 times during a 1 hour period. Avoid!

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Mark Sim . 2021-12-27

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2hrs for the app to say “delivered” but never arrived called more than ten times. No one answers the phone. Beyond fuming with this place. Every time we order something goes wrong or is incredibly late.

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David . 2021-12-27

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Took an hour to deliver 11 miles away from them and had a missing item, was told it would be sent with another driver. Waited 40 mins and didn't arrive so gave up expecting it to.

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Chris Huckle . 2021-12-24

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Worst dominos I have worked for. I have previously worked for dominos for nearly 8 years but the hygiene standards at this dominos are disgusting. Concerns raised with management and area manager were disregarded and I was accused of disrespecting the store manager.

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Tom Sisley . 2021-12-12

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Shifty managers who beg for good reviews and skimp hard on the toppings. Was phoned and told my food would take 2hrs, rather than the 30 mins originally. Was lied to about a 2hr wait to make us collect the food instead. Food arrived in 30 mins when i said I suppose ill have to wait 2hrs. I honestly would avoid this one, it's a shame but its just not run very well from the top.

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Stu . 2021-12-12

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Wrong pizza, base and undercooked/RAW! , no sides, when calling to try to rectify the problem can hear the phone being picked up and then hung up, either that or get put on hold and left... finally managed to speak to someone and was really unhelpful. Managed to get a refund for the missing items and pizza but I can safely say I'm going to papa John's next time. Its a shame because the Kingston store was 100 times better and if there were any problems they'd atleast pickup the phone and fix it.

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Jack Brown . 2021-12-04

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Last two orders have been terrible. Food wasn't hot, both times said it was delivered but I had to call and chase to be told its out for delivery but they have other deliveries first.

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Karl Lynn . 2021-12-03

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Ordered pizzas and garlic bread, went on the tracker its telling me it is delivered 🤷‍♂️ Called them and they said yes it is already on its way will be 10 more mins = Cold Pizza and suprise no garlic bread they said it will be 6 mins. 30 mins later i call them with no apology and we will get 1 straight out 35 mins later I get the garlic bread over an hour after the pizza was delivered

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Neil Pepper . 2021-12-01

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I ordered a cheese pizza and it did not have hardly any cheese on it nor any sauce. Very very bad. Wouldn't even call it a pizza.

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Gandalf The Gray . 2021-11-30

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Regularly see staff moving stations without any form of hand washing/sanitation. Staff members often seen on their phones then handling food, or sweeping the floor then handling food. Slow delivery. Manager often seen to be shouting aggressively at staff

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Jack Dengel . 2021-11-23

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Wouldn't bother ordering unless you like cold food. Order took over an hour to get to us the first time and turned up cold,so called up, got sent out another free order, took over an hour and 15 mins to arrive, 2nd order was cold again. Called them once more told them to give me refund. Will not be ordering again. Apparently they don't have enough drivers. Not my fault maybe you should hire more drivers instead of losing custom and business. I wish Kingston would still deliver to Cranfield. What a shame.

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Daniel Millett . 2021-11-22

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Staff lies, poor delivery, wrong order, says already delivered. To avoid internal audit failure, staff marked pizza already delivered, had to call staff, who lies it already on way. Pizza arrives cold and messed wrong up order. Calling the branch say send picture to prove. Already had to wait over an hour on weekday to get a pizza, apparently 5 min walk. Should have gone to pick it, my bad. Will order from Kingston branch (never had issue had ordered for 6 years) Very disappointed!

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Jain & Morris . 2021-11-17

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It not possible give less than 1 star, otherwise I would have given, I have ordered veggie pizza with with 3 other sides but they have delivered with 1 side instead with pizza squeezed , when I call them about the missing delivery they said we will send it again but no one turned . I prefer the Kingston one it better than this one . Don’t order pizza from this store . This is not the 1st they are messing the delivery, early they have sent me the chicken pieces in a veggi pizzas, worst customer service.

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Narayanan S . 2021-11-12

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The last 3 orders have taken well over an hour, and have been cold food. Not impressed at all......

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Sam Maguire . 2021-10-14

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The staffs are nice. You can collect pizza at your car.

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JY Kim . 2021-09-07

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Never had an issue ordering from here, always had a quick delivery

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Alcoholicdogz . 2021-09-03

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GreT pizza, easy ordering and quick delivery

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Jennifer Baker . 2021-08-25

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Sort your address out, when i ordered a collection yesterday , my email for the collection sent me too the corner of Finlay way and Brooklands road in Bletchley , over 5 miles in the wrong direction. absolute joke, totally ruined my already tight schedule of an evening

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Pete Reid . 2021-07-30

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Really nice people to talk to. Best pizza store in East Milton Keynes. Wish it was my permanent local shop.

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Peter Newson . 2021-05-01

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I have been a regular customer of this store since it opened. Living in Canfield delivery times were always slow from Kingston but since this store has opened they have been amazing. Great service, great food, friendly drivers. Have been saviors over the past year.

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Rebecca Tuff . 2021-04-29

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We ordered extra mozzarella cheese and it was one of the driest pizzas I have had, they never even cut the pizzas all the way through so the slices we had to tear off with our hands. We took photos but I can't add them.

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michael haynes . 2021-04-27

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Ordered from this Shop rather than my normal one at Kingston as close atm, didn't think the pizza tasted as good as it normally does,bit disappointed 🙁

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Tracey Kim Sharp . 2021-04-23

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I have ordered pizza from this place for a long time without any issues, but last time I ordered a deal with 2 large pizzas and they came very small sized compared to the actual advertised 13.5 inches. I have called them up and was promised a free pizza with my next order to rectify this. Today I called them to place an order and remind them or their promise, but they did not honour it. I was told I didn't have a voucher, but I was not given one at the time. I was told it was now too late to receive some rectification for not getting what I had paid for, but at the time I was not given an 'expiry date' for their professionalism. I know it's just pizza, but it's very annoying and disappointing. I will not be buying again from this place.

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Fabiana Hercheui . 2021-03-25

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I think this Domino's has delivered great value,taste and service on every one of my orders. Since Lockdown began and the store opened, i've become a regular customer and can honestly say its been perfect everytime. The staff are professional and efficient when sorting out your collection order,and they've all been doing their best to adhere to the distancing guidlines in place in the manner in which they hand over your order. The ordering is straightforward and the updates provided online are pretty much bang on. Will be ordering again soon👍🏼

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Pasha N . 2021-02-17

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Massive thanks to Hamza for sorting my daughters order out so swiftly. We use this branch alot. Such a friendly team always getting it right for us. Delivery drivers are always really friendly 😉 would highly recommend 😉

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Tara Bampton . 2021-02-09

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Have ordered here a few times now and seems to be a problem everytime I have ordered I just never left a review 1st time I ordered Frank hot wings they was swimming in hot sauce the sauce absolutely soaked through the box and onto my car car only got told sorry!! 2nd time a pizza was ordered I dont know if a blind person had made it but there was barely any cheese on it Tonight order a pizza with extra cheese as j learnt my lesson before & a garlic bread there was no cheese in it an the dough was like a slab Disgusting food!!!! I will never be ordering from them again I understand they have only just opened but a frozen pizza would taste better than that

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Danielle Louise . 2021-02-02

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Best dominos I ever had, tried the new chick-ain’t vegan pizza today, it was incredible. The staff are always friendly and helpful I couldn’t ask for a better experience:)

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Emily Dickson . 2021-01-24

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They are always late , and they forget to put the ingredients that you order

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Dinuica Robert florentin . 2021-01-18

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Never using dominoes again I’ll rather go back to Kingston store so I think I’ll use a different company from now on

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Ryan Hurst . 2021-01-12

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Saw the 1 star reviews after I’d ordered and was a bit worried but it looks like they’ve ironed out any issues as this was delicious!

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Matt Batchelor . 2021-01-08

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Terrible Domino’s, seem to be untrained and not care what they send out, save yourself the disappointment, either go to Kingston Dominos or go Papa John’s. Will add photos of what you expect to what you get, One of the worst Dominos need to sort it out

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Craig Davenport . 2020-11-29

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They gave vouchers in the neigbourhood. The Vouchers are not Valid. Disapointed.

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Javier Hernando . 2020-10-02

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