Based on 135 opinions finded in 1 websites
Opinions
Just popped in here at lunchtime, being 'in holiday' mode visiting Nairn. I asked for a cone of chips and the chap that served me was very pleasant, chatty and polite. The cone was nearly overflowing with chips with plenty of salt & vinegar added. They were freshly made, hot and very tasty. I would highly recommend if you are visiting Nairn. I will definitely go again and next time have the fish & chips - well you are at the seaside :)
Angie . 2024-08-30
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Highly recommend this place. Haggis supper and white pudding supper were ordered and was great to see they were cooked fresh (not allowed to dry up in the heater). Both were excellent. Not greasy and both puddings were nice and moist..only.slight complaint was having to pay for sauce.
Wod . 2024-05-20
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Very good fish and chips. Service was efficient and the shop was clean. A few local customers came in while we were waiting which is a good sign.
Kochice . 2023-09-19
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Top quality, delicious fresh fish and proper fish shop chips, just what is needed after a day at the beach
Rosanna537 . 2023-07-10
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We were driving round the coast and came across the Dolphin chip shop. We walked in and the place was clean and the staff very welcoming. The young lady at the counter was very helpful and we were served very quickly. We had fish and chips and fish cake and chips which were really lovely, portions were a good size and everything was cooked well and nice and hot. We sat in on the tables and enjoyed our visit.
Tubz2011 . 2023-04-19
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Ordered a small portion of batter sausage & chips for my son cost £5.50 It was in a tiny burger box , with a bit of sausage 2” long with about 5 chips Honestly it was the smallest portion I’ve ever seen even for a child. Had to give my kid toast when we got home as he was still hungry Definitely wouldn’t go back.
Irvine1979 . 2023-04-06
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Delicious food, best curry sauce I have had in along time. Salt and pepper chicken and haddock supper amazing. Good portion size. All staff polite and friendly especially the young lady behind the till
morven g . 2022-12-16
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We live locally, but hadn’t had a nice chippy for ages - so we phoned in an order here. I picked up at the agreed time. The young staff behind the counter were friendly and good fun - especially the young fella - he was hilarious!! Food was excellent - freshly cooked and delicious. Great to see a business well run. I’ll be back.
Mark L . 2022-11-06
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White pudding supper, chips were worse than anemic, had to finish cooking them in fryer when I got home, batter on white pudding was absolutely rank, soft isnt the word and white pudding itself was soggy. Lad who served me was a real nice polite lad, when wrapping my order he proceeded to wrap it in 2 sheets of paper, bloody horrible woman bent his ear in front of everyone shouting at him "one sheet of paper is enough". Food is disgusting and so is the manageress type person, not nice to reprimand staff in front of others. Been a while since I've been in this place and they have learned NOTHING by reading reviews left on this page, comments on same problems I had today since 2012 have been grossly ignored. Be a very long time before I go back
grahamjtaylor . 2022-07-30
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Worst fish and chips and curry is just water. Batter terrible and was looking forward to them. Was so disappointed most ended in the bin.
819marjorieh . 2022-06-22
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Got take away fish supper and battered single fish - worst fish supper we’ve ever had - batter cold and very soggy throughout and stuck to the fish - the oil was spilling out all over the chips. Sausage supper contained the smallest pieces of sausage I’ve ever seen from a chippy. Absolutely revolting uncooked batter spilling thru to the fish in an oil slick and very short changed in both size and quality of the sausage - disgraceful - please folks go elsewhere
hmcintosh546 . 2022-04-08
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5.30 Thursday. Evening. Ordered fish supper. Pale under cooked chips, similar to having blanched them. Nice big fish but swimming in oil , never drained. £9.50 for a really poor easy cooked meal. A disgrace…
MrDissatisfied2014 . 2022-03-31
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Disgusting chippy, asked for chicken fillets and got Chinese chicken balls, curry sauce looks like sewage water that had no taste and chips weren’t cooked properly, would not recommend
M9758OBmichaela . 2022-03-20
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On a trip to Inverness and stop in Nairn for my evening meal.. The Fish & Chips in his establishment are Fantastic.. wish I stay near this chippy as it was so clean, nice service and meal......... So Amazing.
Pedro S . 2022-03-17
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There’s not much that can go wrong with fish and chips and these guys get it spot on. Great value, cheerful service and delicious fish and chips.
Deetee100 . 2021-10-27
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Asked if they could provide gluten free smoked sausage and chips and was advised YES. The smoked sausage was so dry it was inedible and when I called to complain I was made to feel it was my fault - shockingly poor customer service and food was awful - avoid at all costs
Lynne M . 2021-08-19
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Very quick service. Huge portions. Batter perfectly cooked and crunchy! Would go again if we revisit Nairn
Christine M . 2021-06-30
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Very average chippy, bit overpriced. Staff seem like they are in a world of their own. Would I use again. If I had to but wouldn’t rush back
neile927 . 2021-06-14
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The Shop was just about to lock up when we arrived but nothing was too much. We had 2 fish suppers freshly cooked. Lovely fish and chips that we ate on the sea front. Thank you Dolphin for being so accommodating.
chriswZ4711SK . 2021-06-08
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lovely food and fantastic quick service. You can phone ahead and order so the food is ready for you or for delivery
314sheenac . 2021-05-22
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The fish was delicious, the scampi was very nice the chips were 2 mins underdone or I’d give it top marks . Still a very good fish supper Would definitely eat here agian
Fraser M . 2021-04-25
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Practice makes perfect but not in this case. You would think this Fish and Chip shop had never cooked a fish before. How can a chip shop cook fish everyday and not know batter should be crispy not soggy and uncooked. Also disappointed with the...
Margartet S . 2020-12-28
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Just bought 2 haddock suppers. Tasted but couldn't eat, fish was pink, did not look,smell nor taste like haddock, I messaged Dolphin direct via facebook messanger & their response was cheeky. If your like me a n d know what a good fish tastes like,...
A9948XCjulier . 2020-09-12
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Portions are a joke. Never again going back. Jumbo sausage supper with 4 chips. Wow first for me. Fish and chips supper with about 10 chips
linardskarnickis . 2020-09-07
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Chips and peas ok, fish was fairly gross, the batter was soggy and tasted rank and I don’t think the fish was fresh. Overall very poor and to be avoided.
Nickr66 . 2020-09-07
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covid opening times so we had to wait until theThursday but it was worth waiting - very fresh fish and chips - good portion size and not too expensive
478eileenu . 2020-08-30
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.when on holiday in Nairn for a week. My elderly parents love the small haddock and chips. My personal favourite is the friendly cooked breaded haddock - delicious. Their mushy peas are a bit hit and miss to be honest (often very watery). However, overall...
GC1515 . 2020-03-05
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Popped in to check out as new to the area - White pudding was ok ( batter was a touch soft ). The steak pie was Vile , it was also microwaved , WHY ??? for £3.40 per pie you at least expect it cooked...
Standfree-AFC . 2020-02-19
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Went in for suppers as Friar Tuck closed for a weeks holiday. Meal was quickly cooked and was very tasty
jamesrP8690QM . 2019-10-28
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This was always the chip shop that we used to go to. Then a year or so ago it seemed that the standards were starting to slip. Nearly every second visit we would come home with very soggy fish suppers, chicken filtet suppers haggis suppers....
uTc24 . 2019-10-07
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There are a few chippies in Nairn. I've tried them all, and always choose to go back to the Dolphin. They use good potatoes for their tasty chips, Good size portions for everything and does your order exactly how you want it.
malibu-jenni . 2019-10-07
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Tonight we paid for the worst fish and chips ever, must have been cooked hours before, my hubby who actually bought them thought yea don’t have to wait, he now knows don’t fall for that, ask for your food to be freshly cooked, what we...
243shirleyr . 2019-09-30
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Second time eating here for fish and chips and could not fault it both times. It is very popular and had a bit of a wait but it is worth it! Excellent food.
Elsbeth B . 2019-09-27
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Staying in Nairn and after hard days golfing 5 of us decided fish and chips would be a good way to end the day. What we had was not as advertised. We went for small portion but what we had was a thin piece with more batter than fish. Chips were ok but nothing to write home about. Am so glad we did not go for large portion. To charge £5 for a meal iof this quality is an absolute rip off. Have eaten fish and chips all over UK and this is the worst fish I have ever had. Will not be going back and will advise my golfing mates to avoid if in Nairn. So disappointing.
SwanseaJack1234 . 2019-09-18
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Happened to pop in driving west last Thursday (5th Sep) and was pleasantly surprised. It’s was a busy Thursday evening and it was refreshing to see the staff work well as a team and cope well with the pressure. A team of 5 with 4 of the staff being young people who did an excellent job at delivering high standards, communicate effectively, confident and have the great initiative moving around the kitchen helping each other. The food of course was great. Awesome job guys
83linzih . 2019-09-10
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I don't recognise the negative reviews on here about the Dolphin. I have never had a bad eating experience in the many years I've bought from it. The haddock is delicous and freshly cooked. My wife enjoyed the veggie burger and kids the jumbo sausages. Only not excellent as the staff were a little disorganised which didnt fill me with confidence that our 6 person order would be correct. However, it is 100% spot on. Keep up the great work guys!
GC1515 . 2019-08-16
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2 x large haddock suppers ordered...£15.what we received was 2 tiny fish with greasy white chips.if this was supposed to be the large fish suppers then i would hate to see the size of the smaller version. I would never go back. Best just to avoid at all costs.
weesandy . 2019-08-01
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First of all the chips were white,soggy and some were still slightly raw, definitely undercooked. We bought 5 different suppers and 4 people left the chips.
Ian M . 2019-06-24
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Local owned best burger and fries around good portion s friendly staff spotlessly clean good value .sit in or take away
Brian M . 2019-06-04
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We were recommended to this fish and chip shop by a local but couldn’t have been more disappointed.The worst fish and chips I’ve ever had The chips were white and soggy and the fish completely hard and over fried Definitely wouldn’t go there again
JanetMichaelsen . 2019-05-27
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I was on holiday in Bangladesh, I was stay in Noorjaan hotel. Noorjaan restaurant Food made me Sick. This is the first fish and chips I am eating after a long time. Nice location and clean shop and friendly service
Shafiqurrahman78 . 2019-05-24
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Cracking chip shop situated on Nairn High Street. Lots on offer on the menu but my haddock was skinless (always a good sign) and cooked fresh to order. Keep up the great work and high standards guys!
GC1515 . 2019-05-07
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We have never had a bad take away from here, all food cooked to order and phone orders taken so food is ready for collection when we get there, staff are all friendly and efficient.
Frasers4 . 2019-05-07
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Had a take away here many times,when we visit Nairn. It is always been very tasty. Plenty of parking nearby.
Safari599554 . 2019-05-07
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Pommes schmeckten absolut nicht. Sie waren nicht richtig knusprig. Der Fisch sehr trocken. Fehlkauf. Leider für uns ungenießbar
Caroline200109 . 2019-04-29
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In my opinion this is the best chippy in Nairn delicious food freshly cooked and reasonable prices. Staff very very helpful.
the t . 2019-04-20
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the food was hot but the portions could have been a bit bigger. The staff were very friendly and the fish was cooked to peerfection
. 2019-04-19
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The fish was tiny and when asked about this was advised they had been v busy and borrowed fish. Still charged for full sized and they also forgot part of our order. Won't be back
Tracey1969tc . 2019-04-19
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I went to this fish and chip shops with high hopes! To be sorely dissapointed. The service was slightly slow, being served by 10 year old kids that struggled to understand you. The fish, I could buy five of of them from Iceland for £5. I travelled a long way here and pay this much money for a meal that would cost me less than 1/4 of the price from a supermarket. Very disappointing.
martinp310 . 2019-04-19
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Went for a chicken fillet supper - got about 15 chips! I did not potatoes were scarce ! The amount was a disgrace !
. 2019-04-12
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Our last night and we thought we would treat ourselves to a fish supper.
. 2019-04-05
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Chips look to be under cooked and then pit under the heater to soften up.the man behind the till doing the serving is no use at his job and had a really bad attitude to me and my family. In total I think the portions were small and the way we were treated made it unejoyable. The Caledonian takeaway across the street have better portions and staff are friendlier.
. 2019-03-28
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Frische Fish and Chip. Guter Take Away. Es gibt frittierten Mac and Cheese. Mal eine andere Kalorienbombe aus der Fritteuse
barbarawJ3388VU . 2018-09-08
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Ormai è una tradizione mangiare fish&chips; sulla nostra panchina di fronte all’oceano e guardare il tramonto... servizio veloce, buonissime le patate e anche il pesce, buona la panatura. È un picnic che quando siamo a Nairn non può mancare.
82ilarias . 2018-09-06
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Excellent fish suppers, we use this whenever we are in Nairn and are never disappointed. Pleasant service. Macaroni cheese bites very popular and scampi bites full of good fish.
Renee186543 . 2018-09-02
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Same old insipid pale chips (wrong potatoes used) and a broken fridge that serves lukewarm drinks. Never changes. Go to Forres for better, if you can be bothered.
Hughie U . 2018-07-07
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Food is greasy, guy at the till taking orders is rude and plays with a metal keychain whilst handling food. Chips were dry and tasteless. Avoid.
mosers1054 . 2018-06-30
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This is a very popular Fish take away restaurant in Nairn
Vindiloo . 2018-06-09
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Overpriced substandard fish & chips. A heart attack on plate. Greasy tastelless combined with a poor costumer service experience. I would not recommend this place.
W2L0nd0n . 2018-05-19
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Stopped in for some fish and chips. I ordered at the counter and my food was brought to the table. I got the small order which was plenty - two decent size pieces of haddock. The fish was cooked very well - and not too much batter (I can't stand overly crunchy thick batter). I had mushy peas as well which were quite good. My only complaint is that tartar sauce is extra (30p). Not going to break the bank, but it's the principle and I feel, like ketchup, it should be included at no extra charge. Place is very clean. Prices are fair and the menu is extensive considering being billed as a seafood establishment.
backpacker31 . 2017-10-26
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pizzqa crunchie used to be worth getting but the batter on all the available products is too soft and soggy and chips are always stodgy
HoppyTheBadger . 2017-10-15
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Have used the dolphin twice now for carry-out only, and have been happy with the consistency and portions of the fish and chips. Can recommend ,as good as it gets.
Jock-Paddy . 2017-10-14
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A plentiful amount of chips but small piece of haddock, sadly overcooked. Given that it was cooked to order and hadn't been sitting being kept hot, I would've expected better.
scotslady2016 . 2017-08-31
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Staying in Nairn this was a convenient place for fish and chips. Which were fine.
Rob Y . 2017-08-23
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I have to have my Red Pudding fix when visiting, did not disappont.Husband, Mum & Dad had Fish Suppers no complaints. Situated half way on the High Street
Julie w . 2017-08-17
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Often a bit of a queue but well worth the wait. Fish and chips from the Dolphin eaten outdoors in the sunshine. Perfect! Well worth a visit.
Michelle B . 2017-08-04
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visited nairn as we were staying in pitlochry
fthomson805 . 2017-07-22
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Normally visit friar tucks in harbour street for fish suppers but as he doesn't open on a Monday visited the dolphin. Have used it to mixed feelings over the years but after tonight's fish supper won't be back. Chips were fine, fish was dripping in...
Neil P . 2017-07-03
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Después de un comienzo temprano y un mezclado viaje decidimos visitar el Dolphin para una comida fácil y nos alegramos de haberlo hecho recibiendo pescado encantador recién preparado y patatas fritas
roynoble47 . 2017-05-29
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Love these fish and chips! Whenever we go to Inverness its a given we'll stop here on the way home and then head to the harbour to enjoy them. 100% the best in the area.
IslaTravels . 2017-05-25
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Shocked it shut at 9pm on a Saturday night !!!!!'Thought business was trying to make as much money as possible could understand through the week but not the weekend don't know what the tourists think
sandra m . 2017-05-20
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what can I say...best fish and chips for miles..worth the 30minute each way walk from our hotel...washed down with a lovely white wine..
Carrielynch . 2017-04-30
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Couldn't resist and it was raining so we ate in with a thick milkshake each. Highlight of every visit up here and as the only non veggies in the family, it's a MUST!
RachGloss S . 2017-04-10
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we often take a drive to this chippy on a Friday night and eat down at the harbour we take our own tea and bread .fish is great very light batter and my husband has the smoked sausage and chips again cooked to order the place is always busy and nice staff well worth a trip from inverness .
susan m . 2017-04-07
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How do you title a review for a chipper? No idea, but had a decent fish supper here - albeit a little more expensive than back home a hundred miles south.
LolTM . 2017-03-24
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We often take a drive through to Nairn purely for a fish supper to eat down by the harbour and have never been disappointed by The Dolphin. Chips fresh and not greasy. Fish beautifully cooked and light crispy batter.Always!!
DavidandJeanett... S . 2017-02-25
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Really nice chips and great mushy peas, very tasty and hot. Service was a bit slow though considering it was a fairly quiet Tuesday lunchtime
Gillian O . 2017-02-23
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We had a takeaway from The Dolphin in late January and really enjoyed them. The chips were hot, fresh and very tasty and the sausage and scampi were also good. Big portions too so would come back and use this chip shop if in the area.
Barbara S . 2017-02-11
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Three of us visited here while working in the area, black pudding supper was quite tasty with only a few chips, the other lads both had fish suppers which they said were awful, one had gravy which was bisto.
David M . 2017-01-29
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So background, I grew up the son of a truck driver. Spent most of my childhood in that truck and travelled all over. Chip shops and truck shops along with a good bakery for a pie were a staple.This is the best chip shop I've ever been to and luckily it's the local. I'll happily drive 15 minutes past three chip shops for chips here.Why? No idea. There's a professionalism to the whole operation and the food always tastes good. I've yet to come away not getting exactly what I expected which is such a good sign of consistency.
DavidMacarthur . 2016-12-13
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Yummy food! Recommend haggis supper, fish supper, burger supper and battered sausage supper. Freshly made to order. Top notch!
Nae-fear . 2016-12-12
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We decided we wanted to eat in at the Dolphin, I had a chicken burger in a bun which was the best ever and hubby had battered smoked sausage supper which he enjoyed can be recommended for a visit xx
Barbara M . 2016-11-15
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usual selection of chip shop food , always well cooked and reasonable prices, can be ques but always moves quickly , friendly helpful staff, eat in available but not really recommended because in busy shop frond and can be chilly with door opening .
morebalz . 2016-10-19
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Chips were old and the fish was greasy and tasteless! Not cheap for something we threw in the bucket. So many nice take aways in Nairn shame this meal was so disappointing.
Jolene W . 2016-10-03
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My husband and I first encountered The Dolphin chip shop after an unpleasant experience at a restaurant in the town in which we came away with ravenous appetites at quite a late hour, so making a meal at home was out of the question.There was quite a queue, which I took as a good sign that it must be quite popular. Despite it being busy, we were attended to promptly. My husband went for the Haddock supper and I had a Haggis supper. The staff were very polite and chatty. The prices were quite reasonable and a good portion size.Charles and I decided to take away our meal and eat it down at the harbour which was rather romantic, if I do say so myself! There was a generous splashing of vinegar and a nice helping of salt, to my liking. The smell was rather fragrant and I do believe the local seagulls felt the same! My Haggis was very succulent and the batter was extra crispy and the chips were a nice combination of crunchy and fluffy. Absolutely delightful. Charles said his haddock was one of the best he had ever tasted. Even our dog, Pippin enjoyed a tasty treat after much begging!We have returned on a number of occasions and have never been disappointed. Treat yourself!
ABainbridge57 . 2016-10-02
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I must say that I am not a chippy(french fry) person). But I must say that this place has some of the best chips in have tasted in a very long time.My four year old son tends to agree as he has a palate for such tasty food. Well done. Keep up the good work.
AndrewForrest . 2016-09-19
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Had fish and chips hear, and eat in they have seats but no toilet..plastis forks etc..but the food was good so that is what matters
Ralfie1957 . 2016-09-07
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This was the most expensive and most awful meal I ever remember from a chippy. After a couple of bites it went in the bin. I have never known such expensive trash. I later spoke to a local who told me those in the know never go there. The grease oozed out and oil stank.
Jane M . 2016-08-08
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Had a lovely take away from here while on holiday. Not very often you find a chip shop that serves you lovely crispy batter, but this one definitely does.
Michelle Y . 2016-08-04
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My wife and I had fish, chips and mushy peas and the quality of the food was excellent. Also, the staff were very friendly and helpful. Judging by the constant stream of customers this view is shared by many in Nairn.
Steve A . 2016-07-23
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We have just moved to the area and popped in for supper. Staff were friendly and helpful, everything was cooked fresh while we waited. Nicest Fishcakes we have ever had !! (And we have had a few in the most expensive restaurants in Cornwall) Will certainly be coming again...:)
varden72 . 2016-07-17
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Looking for somewhere to eat and shelter from the rain we saw The Dolphin in Nairn.We had haddock and chips sitting in rather than to take away. They were cooked freshly for us and although the fish was probably frozen (hence 4 rather than 5 stars).They were nice, inexpensive and the service was good. I'd go there again if I was in Nairn at a mealtime.
tomtlithgow . 2016-07-17
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First time going through Nairn in a long time! Cannot fault the service!Very fast service and delicious meal! Be back again!!
Calum B . 2016-07-15
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Bought a sausage supper and walked the few minutes home - chips were freezing cold. Next time took the car and chips were still cold. Really disappointing - food has gone downhill. Chips should always be hot and fresh
NairnBairn . 2016-07-04
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A really nice fish and chips. A little on the pricey side for juice but very tasty food and a huge portion. Would recommend! Good traditional fish and chips.
ema654 . 2016-06-12
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Service was efficient but not welcoming. Had a sit in fish tea but tea was lukewarm and cheap teabags. Fish and batter was tasty and chips were good. Far too many though. Would have take away next time but not sit in.
BettSk . 2016-05-22
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An excellent place to visit in the centre of town. They serve a traditional fish and chips menu to a very high standard. You can watch them prepare your food so have no doubts as to how hygienic the kitchens are. Well priced and prepared indeed
TonyL396 . 2016-04-25
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10 hour drive from home to the cottage, needed a quick meal to relax. Probably the finest fish and chip shop for miles. Always great food and service here, possibly the finest chips in UK!!!!!!!!
Martin C . 2016-04-25
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We always make sure we visit the Dolphin for a fish and chip supper or dinner when we go to Nairn each year. The food is lovely, the staff are friendly, and convenient benches are situated nearby. What more could you ask for!
Lynn C . 2016-04-12
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Called in after a long day out on the road the Skye and back.Fish and chips for 5 people came to around £25 which we thought was fairly reasonable.Fish was tasty, well cooked and batter crispy. Chips were well done and not dry.We would recommend it as a good local chippy - nice to pop in to when you don't feel like cooking after a long day out.
gail h . 2016-03-31
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Avoid this place . Poorly cooked frozen fish and staff who see you as sn inconvenience. They add a 10% service charge and offer rubbish service.
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choice of several entrees and starters but mass produced food which lacked flavor. fish was boiled not steamed.
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No food on offer other than crisps, ice cream and a meagre offering of cake, shocked as we were there for a 1pm show and had travelled over an hour thinking we would be fine for lunch at the theatre. Staff were fine, no hint of getting things done in a timely fashion and not much interaction with customers. Decor is depressing, such a big space makes it cold and echoey. Just no atmosphere whatsoever. Very disappointed and won't be back.
444 Opinions
We stayed at this Inn/Hotel at the beginning of November, returning home we received an email asking us to review our stay. This we did by email, however, we did not receive a reply nor did we receive a reply to our follow up copy email, which I now type below. "Many thanks for your email, usually we send a report good or bad to Tripadvisor, as you have asked for feedback I am happy to share our thoughts with you initially. I have an email from you confirming our reservation from the 4th to the 8th November, 2024 in a Garden Room. This was because we have a dog and thought this would be an easier option should she need to go outside. When we arrived we had NOT been booked into a Garden Room for our five nights, as per your confirmation. We were offered a garden room for 3 nights and two other nights elsewhere within the hotel. I really did not feel changing rooms, packing and unpacking for two nights was a good idea, so we opted to stay again in Room 111 for the five night stay. I am sure you will agree, this was not a good start to our holiday. I spoke to another couple who had also booked a garden room only to find they too had been misallocated a room and these long established customers were very upset and vowed not to return next year for their 8th year. I feel it necessary to draw to your attention the lack of servicing for Room 111. Each day our duvet was "just turned over at the top", the bottom sheet was not straightened and the pillows were as we had arisen, not even straightened and aligned. The cleanliness in the bathroom left much to be desired. As I am sure you are aware there is no toilet brush next to the lavatory. The toilet was not cleaned throughout our stay and the bowl after five nights was turning a light shade of brown, however, diligent attention was paid to folding and making the spare toilet roll and the one for use look pretty. I would have preferred a clean toilet. This takes me on to the bath. On arrival there was a single long dark hair in the bath, as we did not use the bath and both have grey hair, this was still there when we left!! The shower doors require a thorough clean and polish, there is black mould on the wall and around the base of the shower. During our stay this was NOT cleaned at all. Mould and Mildew spray with a toothbrush would solve this problem. Likewise the wash hand basin was neglected. No dusting or vacuuming was carried out in the room for the duration of our stay. For your information I left a piece of cotton and a clean tissue on the floor and they were not picked up. When we had dinner in the bar area dogs were quite welcome. However, in the morning we did feel rather like second class citizens as we were with other dog owners required to use the alternative dining room, which was uninviting and a long way from the self-service area in the breakfast room. On two days for breakfast we were along with four other owners with dogs, allowed to use the breakfast room. No explanation was given for the flexible rule. To end on a good note, the staff were pleasant and helpful, always willing to assist in anyway they could. It is with interest I await your response. " On our next trip to Scotland we shall stay elsewhere.
1043 Opinions
I've checked into the premier inn for 3 nights to find out the beefeater is closed for food and drink because all the staff have walked out due to soon be opening there own in house Thyme restaurant so there is only staff there in the morning to cook breakfast....yet nothing is on the website about it being closed !!!! I would of booked into another hotel if I had know 🙈🤷🏻♂️🤷🏻♂️🤷🏻♂️