Dobbies Garden Centre Rugby in Rugby

Visited today, Sunday lunch time. Requested a roast turkey sandwich…no turkey left. Requested ham, egg & chips….no ham left. Ordered an Egg mayo sandwich and a tuna and cucumber sandwich, both served with a side salad and slaw. Sandwiches we arrived….no coleslaw….! £16 for 2 sandwiches…..pretty poor!

such SLOW service - no one on tills know what they are doing!! The queue is always huge and it takes ages to pay for whatever you are buying!! This has happened multiple times to me and family members - staff have no urgency about them!!

We met some friends as it was the half way distance from us both. Parking was great along with the store area but once we went out to look around the plants we were so disappointed. Many were in want of water and dying, others had been blown over and not picked up. Such a waste of lovely plants, we came away with none! The best part was the food we had in the restaurant at lunch time.

What a great disappointment had not visited for a while but the standard has dropped significantly. Plants not maintained in need of water and TLC. Staff just wandering around not standing up fallen plants. Cafe has been extended into main merchandising area, but was relatively empty even though it was lunchtime. Staff attitude needs an overview, the could not be bothered with my enquiry and you are making me do something seemed to be the attitude. I shall not be visiting again

We visited for a mooch and lunch. This used to be a great garden centre, not now! We ordered 2 cappuccinos, there was virtually no coffee in them, the queue was long so we waited until it had gone down, took the coffee back and complained, guy behind the counter would only replace one as the other had been finished (in desperation)! Ordered 2 soups with two cheese scones, it was a "no" from the server, could only give us soup with bread as per menu, why??! Took this but it was a meagre bowl half full of warm soup, soup to be fair was good if not hot enough, but portion size was not for the cost! After "lunch" walked around the garden centre. All the franchises that used to be at this garden centre gave now gone, the cafe has grown to fill the space, the shelves are half empty and the prices are sky high. A pot plant available elsewhere at around a tenner is £29.99 here. The outside area is also half empty. There are some lovely plants but again, the prices are high. We are wondering if this place is being run down to sell the land. What used to be a real treat to visit has become an unpleasant experience, we won't be going again.

Over priced (£10 for a jacket with cheese and beans and £6 for a kids sarnie box) run down, less than average quality food. Soft play smelled like old milk and half of it was taped off. Leaks from ceiling with buckets dotted around. Don't waste your time or money.