Dobbies Garden Centre Restaurant in Gateshead

Huge queues, very noisy, drier than sticks scones, confusing service. Server shouted at us but I couldnt understand what she was saying. My friend, who had been there previously, said this was common. Just consumed some of the dry scones as quickly as possible and was glad to get out.

OMG - what has happened to Dobbies . went in today for the first time in a while , the outside eating area had rubbish , dead plants and trays just lying on the ground and this is at 9 am . The plants are dire with a lot dying or dead , obviously due to lack of watering -this is mean't to be a GARDEN centre. It had the look of a business about to close down !! The only bright thing were the lovely staff in the cafe . I think a review of the manager is most definately needed.

Lovely cheese and fruit scones today there huge .very friendly staff and great customer service .from rachel helen and margaret

Decided to go to the cafe with a friend for coffee and a cheese scone. Coffee was served in a paper cup and I was told to warm the scone myself in the microwave behind me. The cutlery was coloured plastic. Coffee and Scone £6.15 ! Extortionate ! Won’t be going again. Such a shame as it used to be a popular place for ladies who lunch. Garden Centre in general is overpriced.

Went for lunch, there were 12 people in the queue and only 2 people behind the counter. The sandwiches looked dry with little filling and lots of bread. The ‘hot’ food was uncovered and would have been cold by the time we sat down … we walked out and will not return in a hurry.

Visited this place for a quick scone and hot drink. The coffee was mostly warm milk with a nasty tasting coffee flavour. The hot chocolate was virtually undrinkable - gritty with a strange taste. The scones were tasteless and stodgy. We couldn't even finish our food/drinks. Over £12 as well. Go somewhere else.

We came to see Santa with our baby and the staff were all amazing and very in character. The Santa was lovely and looked the part. We enjoyed tea and a scone afterwards and also left armed with Christmas decorations!

Visited this week for "Breakfast with Santa". If first impressions were anything to go by the score would have been a 1. The event took place in the Conservatory which was very cold. The tables were awkward to sit at. Our breakfast came and was barely warm. I would have expected more on the plate too. The kids were still hungry when finished. However, the service was attentive. After we had eaten Santa arrived. He was brilliant, looked the part and was very patient with the kids and excited parents. The lady who was hosting was great, very friendly, and efficient along with her Elf helper. Organising the kids into the right place for games of pass the parcel and throw bean bags into the hoops, that sort of thing. The kids then received a gift from Santa which was actually very good value/quality. So as the kids had a great time, I`ve reviewed it as a 4 but if it was based on the food and surroundings it would barely scrape a 2.

The garden centre is the same as it always been nothing to bad to say but the cafe is another story. The women serving us were so lovely but the cafe definitely needs a different structure and definitely at least one worker dedicated to cleaning as they were all rushing serving food/ drink and nothing was being done about the actual restaurant floor. To sit you had to move other people’s trays full of dirty dishes onto other dirty tables,not to mention the stains and crumbs on the tables left behind. The actual floor had crumbs and food bits everywhere it was vile and there were no clean forks. The prices are obscene. Almost £4 for a single empire biscuit, £8 for a toastie and £3 for a 500ml of pop. Was a good trip until the cafe, most of the issues would be solved with 1-2 more members of staff. I hope it’s resolved in the future as it was a lovely place to go but based on previous review I don’t think it will change in the near future.

Strangely, I went to buy a plant - not an option listed above). This is probably significant as the plant sale side of this business seems to have been sidelined. My daughter-in-law wanted an Hydrangea Strong Annabelle (Incrediball) for her birthday, so I checked online and was assured that it was in stock in Birtley. Various hydrangeas were scattered throughout the plant sale section (why they can't all be together defeats me) and although I hunted for over half an hour, not one member of staff was available to ask. I did find a member of staff inside who was able to disappear and return to tell me that 'they were out of season'. Whilst there, I decided to make a few purchases. I paid for these at the till and, on returning to the car, realised I had been over-charged. The attitude of the staff left much to be desired. I did remark that 'I was not trying to pull a fast one', to be told 'no-one said you were'. The mistake was rectified, not a word of apology, and when I left saying 'thank you', I was ignored. I had been planning a cup of tea and cake in the restaurant, but couldn't wait to get out of there.

We went to our local Dobbies this morning. We were going to have our car cleaned while having coffee and buy a fixing for our hose pipe and buy some cook meals as a gift for some friends . Firstly the car wash was closed down, then hose pipe fixings sold out and to end the visit Cook meals had disappeared all together! What a disappointment. We won’t be going back any time soon!

Visit for coffee regular with my dog what a surprise this morning they have extended the doggy area looks good and a lot more seats and well spaced out. Only one thing the floor need a deep clean.🐾🐾

Very disappointed. Non of the plants outside had been watered and many had flopped and almost dead. Seems they are more interested in the indoor retail side than actual plants. What's the point of having a plant nursery and not watering the plants. Went to another nursery to buy or plants.

We call in for Coffee on fairly regular basis. Best to ask for Hot coffee please as sometimes only warm...to be fair the whole place needs a make over, looking tired now! Staff pleasant, but the cakes are overpriced we think. As it's nearby I will still call in but think Ponteland Dobbies is far better.

You probably wouldn't normally think of a garden centre for a good lunch but here's one. This excellent garden centre which also actually has a good value hearty food restaurant. Besides excellent snack and very good coffee the restaurant serves up a good value lunch (choice of 3 main dishes when we were there.) We had lasagne and fish & chips which was a good portion, excellent chips and cakes. Good efficient service and staff very attentative to cleanliness.

A coffee meet up with a chum in a relaxed environment. Plenty of seating available and the serving area was large and efficient. Sat next to the radiator which was a plus on a cold day. Convenient location for a meet up.

Restaurant absolutely disgusting all tables full of used plates and discarded food! Over priced and nothing worth taking about (avoid like the plague)

Visited today with a party of 16 for the Xmas Afternoon Tea and we were all very impressed . Everything was well organized and ran like clockwork . The staff were welcoming efficient and nothing was too much trouble . The food was plentiful and delicious , especially the sandwiches , containers were provided to take home any remaining food . I have paid more than double the price in other establishments for afternoon teas of less quality - amazing value for money !! See you next Friday for another one - yes , it s that good !!!

On my monthly visit for our coffee and scone was very disappointed with the cleanness not nice at all to sit in especially prices you charge also toilets were very dirty not a nice experience really disappointing. Hope you take this on board and improve.

Love going to Dobbies for breakfast, so thought we’d try their festive lunch. Could not have been more disappointed. It was absolutely dreadful - processed turkey, mashed potato from a packet, only peas & Brussels sprouts as veg (no carrot or parsnip), gloopy gravy…. and it cost over £11! Shame on you Dobbies for thinking that it is acceptable to a) present this as a festive lunch & b) actually charge people for it.

We called in on Thursday for a latte & a scone, easy enough to get to the cafe, scones aplenty but no butter, lattes were decent enough but we had to be careful where we sat as the rain was pelting down & coming through the ceiling, one of the staff had to enter the conservatory end & close the doors as water was getting in, pleasant enough visit but could do with more staff as tables were cluttered in places with used crockery, there clearly are some awful people who visit here & simply can’t be bothered, would hate to see their homes, we readily placed our cups & plates back on the tray & lifted the tray onto the trolley, it took seconds & wasn’t very challenging, try clearing up eh?

Bought a regular can of coke at Dobbies £2.10 absolute disgraceful mark up. On sale at local supermarket 35 p.

Took my two friends for afternoon tea. It was gorgeous. The staff couldn't do enough for us. Kelly was smazing so helpfull nothing was toon much. trouble and so friendly. A credit to you

Arrived at 14:45, needed something to eat, all hot food on display looked all dried out, all 330ml cans of pop was £2.10 each, shocking!

A lovely garden centre and coffee shop. Extremely helpful staff and some lovely offerings of cake, often enjoy a leisurely coffee and cake in the conservatory.

I've been to this coffee shop a few times lately, but yesterday's visit was poor. We got 2 toasties, a bottle of water & a Capri-Sun & it was over £17! My daughter's toastie was dry, mine was mediocre. You used to get some chips...

Rothley Leicester Dobbies. The toilets are filthy, around the base of the toilet was so grimy and there was poo on the toilet brush and that was on show in a open brush holder. The toilet paper was accessible in the holder. I checked the...

Visited here & it was like a free for all. Absolute chaos. The tables were dirty. Sister ordered cake & found a hair baked in the cake. Pop prices are disgusting over £2 for can of coke. Then to top it off a massive heater...

Visited this afternoon at about 2.30pm. It was disgusting. Floor had food and dropped cutlery and napkins all over it. All the empty tables were dirty and hadn't been cleared. I went and got the spray and a napkin and cleaned our table myself and...

Cutlery was not clean, chairs full of crumbs and bits of food, table smeared, floor not clean either. Sad, as this is the only close by cafe at 10.30am i would expect it clean

This is my regular haunt , pop in all times if the day and I have to say the staff are always working under pressure , sometimes I even see the chef on the till helping out ! I guess this is Covid related and...

We had a baked potato and it was just warm. There was dirty dishes on tables. The tables had not been cleaned. Very disappointed.

Food is lovely but price of a can of pop has hit £2.25 in the Sainsbury’s in the store a 6 pack is £4. How can this be justified less staff wait longer and put the prices up… even the dobbies club price has gone...

You do have to zoom in to see the bits on the floor it was 11 am and clearly had not been cleaned that day and looked like the dirt was days old the skirting board's were discussing I tried to ring the store while...

my wife and i both pensioners are members of Dobbies club card and we get 2 free coffee's every month and 2free coffee's and fresh cream scones on my birthday. we go to Dobbie's quite often usually on Saturday before this covid lark we would...

Had a browse here as working close by,cafe shut due to covid but store clean and presentable,plenty of offers today on food and gifts so grabbed some quality items at good prices.decent car park but staff at tills a bit slow service sometimes and could...

Visited for coffee and cake queueing system a shambles why not just do table service ? Ordered cake and a scone .. cake was literally a slither for £3.70. Fork given was full of old food - room back and another came exactly the same - returned again and got so fed upOf waiting for another to be brought he ate it with a teaspoon . Won’t be back

Went this afternoon and decided on coffee and cakes, had to use a tray which was filthy, waitress complained because we were at the wrong till for cash and she would have to open up the other till, a card was used, Restaurant was in a disgusting state with dirty tables and used crockery stacked up, far from the promise of extra cleaning, this place should be closed and a full clean undertaken.

Visited here recently. Lots of parking. Breakfast was nice, drinks were hot, staff were lovely and helpful in the restaurant. However the girl on the till wasn't as pleasant or helpful. Still wouldn't stop me from visiting again.

I love spending an hour or two looking around Dobbies & even better when you have vouchers for lunch two for £12. We both chose the ham & chicken pie & oh my goodness it was absolutely lovely. Not sure if I would have paid full price at £12 each but two for £12 was an excellent deal all served with a nice selection of vegetables. The only complaint is you wait ages for tea or coffee & unfortunately your food can sometimes get cold! Better off with a cold drink & then going back for hot drinks!

If medals were awarded for visitor-experience, I'd be recommending Dobbies for a silver gilt. Once you've found the place - we missed the entrance even with SatNav and the roadside sign because of the neighbouring garage - Dobbies has just about everything to commend it - lots of decent parking, a great stock of shrubs and plants as well as gardening equipment, attractive home and giftware, and very helpful staff. The restaurant is a delight. If the wife had not objected, I would have asked whoever made those wonderful white chocolate and raspberry scones to marry me. But . . .the gents' urinal proved to be a completely different kettle of fish. It's in desperate need of a major makeover. On our visit, the place was smelly and the floor awash with a liquid I dare not investigate too closely. The notice on the wall said that the place was checked regularly (hourly?) which was rather strange because it was signed as having been checked at mid-day although it was then only just after 11am! A great shame!

My tea was very weak even after squeezing the bag.😩 Very little taste. The food looked good especially the sandwiches. The cakes looked very good. Staff seemed ok

I booked 'Tea with Santa' after going last year. What an utter disappointment! After informing staff on booking that my children both have autism and sensory issues, the staff seated us underneath an archaic air conditioning unit which was so load we couldn't hear each other speaking. The food was OK. There was no entertainment save for some poor harassed lady trying hard to entertain them with little party games. 'Santa' came in and sat down. He didn't interact with my children at all. My kids were absolutely devastated. As always, the loud obnoxious children or the tiny cute ones won everything. We weren't offered refils of tea, coffee or soft drinks so had to buy extra. Never again!In 2018, the event was absolutely brilliant. Their 'Santa' was absolutely fantastic and was dancing with the kids as well as taking time to visit each table to talk to each child. His assistant, 'Miriam Elf' was also fantastic. They really brought some magic to it and my kids were over the moon.There was then a disco with silly games and again, this was fantastic. It was a real 5* event.The place is just going really downhill and it's sad.

The staff are friendly and helpful and the food was ok however they have very limited gluten free options (jacket potato) so on that basis I wouldn’t return.

So I visited Dobbies today and got to the restaurant at 4.10pm. I ordered two lattes and the immediate reply was ‘we close at 4.30pm’. I looked at my watch and said ‘ok that’s fine’. Whilst making the coffees, the lady started talking to someone else who worked there about the garden centre opening times in a sign which said 5pm. We really felt unwelcome. A man queued behind us with cake and wanted to order drinks. The lady said ‘we close at 4.30pm’. The man said ‘are you going to take our cups off us at 4.30pm?’. It was absolutely ridiculous. We got our coffees and rushed to drink them whilst clock watching. It wasn’t an enjoyable experience at all!

This is the worst garden centre ever. It has so little in the shops. Really pricey as well. Go to a different garden centre.

I recently visited birtley for t with Santa with my son granddaughter and mother in law. Don’t be tempted to book this event. It was held in the conservatory which had the doors closed all afternoon and no heating, we actually left early as my 80 years old mother in law was shivering. I complained to the head office after the event mid December for an explanation only to be told that someone from dobbies would contact me still waiting. We paid over 50 pound for this trip total waste of money.

I take my M-in-L out for lunch occasionally and she suggested Dobbies. Last time I listen to her.Got there and sat her in the conservatory and went looking for a menu.. none to be found and the lady said " Food details are on the wall behind the counter" plus what's on display. What was on display was unattractive and lloked like it had been sat there for HOURS!Ordered coffee, tea and 2 sandwiches, one toasted. That was a feat in itself since the 2 ladies were too busy chatting and ignoring me to bother serving me until I asked if they were serving or on a break? The toastie landed on my plate and was literally toasted one side and not the other ! " Toaster playing up " was the reason, pathetic. The sandwiches were cheap, cheap white bread, cut across the middle like 2 doorsteps. As unappealing as you could imagine.Coffee and tea were okay...it's hard to mess up filter coffee and a teabag in boiling water which was just as well.A more unhelpful set of staff would be hard to imagine. No interest in customers or preparing food correctly while managing to be VERY expensive compared to similar cafe/garden centres.We both left half our food but since no staff turned up to remove our plates ( obviously pre -occupued with their chatting ) by the time we'd finished our drinks we just upped and left.If you want to be ( eventually ) served by disinterested staff, pay for expensive low quality food and observe a general lack of interest in how it's served, this is the perfect place to go. Otherwise, AVOID!

Visited today a couple of days after Christmas hoping to pick up a bargain as in the past. There was hardly a thing on offer apart from Xmas decorations and festive food. Very little had a price on it so you could not tell from the 30 or 50% off what you were getting. The restaurant was as expensive as ever and it was limited on this occasion...all the seasonal veg but no roasts only sausages etc to go with it, very few cream cakes and overbaked scones. I really don't know why we bother as it gets worse each year.

Visited yesterday, my sister had her Birthday treat from Dobbies as it was her birthday, they have stopped giving the cream scones with a hot drink, now it's a piece of loaf cake, scone, or biscuit.

On a trip to get my car valeted in a yard next to Dobbies, I went in for a coffee and a snack whilst waiting. Good coffee, good food choice and good friendly staff. I even got to sit down on a garden sofa after my coffee to read my book. Now with an extensive deli and wine selection and you can now buy all your kitchen needs at the same time you buy your gardening bits and pieces. A great morning out.

Have a lot of new items from clothes to kitchen items, all moved around. Staff cheerful, helpful and breakfast very good value Help with larger or heavy items taken out to your car. Really my very first choice for lots of things

Had a lovely lunch today. Ladies serving were so helpful. Chicken pie was amazing I asked for chips instead of mash, no problem. The sausage was delicious and chips crisp and dry. All in all a great lunch. Staff cleared tables and cleaned them as they emptied so no waiting for tables, it was busy but everyone seemed okay. Well done to you.

Nice to visit. It is worth becoming a full member as you get two hot drinks free per month. On top of this if you visit after 2pm, buy one cream scone, get one free. Therefore, a trip out could only cost you £3.45 (until the offer ends). You can also take your dog as they have an eating area in the cafe. However, big criticism is the food in the cafe awful.

Food here is quite expensive but quite good quality. Dining area is also pleasant with a nice conservatory extension. Worth a look.

Great selection of cakes and pastries. They do both lunch and breakfast also afternoon tea. Food is very nice but it’s not cheap, £1.95 for a can of sprite is ridiculous. Service is good, staff friendly. Very good overall but costly.

This is most expensive Garden Centre I have ever visited. The restaurant food was very expensive and the quality was a disgrace. The Cumberland Sausage meal was dried up, scraps for chips and the peas were cold. DO NOT GO TO THIS GARDEN CENTRE. I will never go back to this garden centre again

£5 for scrambled egg and toast and £2 for a can of coke. Staff are the most ignorant old bats I’ve ever cane across. Cookers weren’t working butter left out all melted. I will never return. Worst place on this planet

We called at Dobbies on Wednesday for a coffee approx 1pm. I went into ladies to fine paper strewn all over floor whole area in need of a refurbishment.

Enjoyed afternoon tea here with my daughter. The food was very tasty good variety of sandwiches, scones, cakes, and strawberries dipped in chocolate. Tracey who looked after us was very friendly and professional and we had a great afternoon. Thanks. Well worth giving it a try if you’ve never been before.

Local garden centre offering nice gift and homewares , prices are quite expensive but nice quality items, pet dept. Is good offering a wide range of foods , need to watch their pricing policy

Went with my family and noticed that the price of there fruit scones had gone up from £2.15 to £2.40. They are smaller and quite dry, you could count the fruit. Get your act together dobbies . Coffee nothing to write home about either. Well overpriced this place

I visited here with my Mam on June 11th and the food was quite simply foul. We ordered the tomato and basil soup with our sandwiches and it was inedible. The flavour was bland and tasteless, no seasoning whatsoever, I personally couldn’t taste basil in the slightest. The texture was a disgusting watery and lumpy mixture. You would think whoever made this just mushed up tomatoes and water because that is exactly how it tasted. I’d be hesitant to ever eat from here again considering I already thought the food was extremely overpriced.

Really unimpressed with the food at Dobbies.

We ordered two cakes, one strawberry tart and one red velvet. The red velvet was dry and the strawberry tart was mostly a heap of cream with a few cut up strawberries and a bit of syrup. They looked lovely but were very disappointing and at £3.00+ a cake not good value at all. The hot chocolate was average and the coffee disappointing. £12.15 in total - waste of money. However the place was packed so they must get some stuff right. Maybe we just chose the wrong thing. Don't think we will be returning though!!

Firstly this review is 100% genuine and justnmy opinion. I have been to this garden centre many times. It has a pretty good range of things and the restaurant does a nice breakfast.

Visited with friends at lunchtime. The food has improved, the toasties are quite filling and served with a portion of salad. Everything was fresh and cooked to order. The staff are very helpful assisting with trays carrying food to table for me. Tables are regularly cleared and cleaned.

Visited with family for coffee at lunch time and the queues to get drinks was very slow and they were standing five deep at the till to pay you’d think at 12 30 they’d put extra staff on to help with the lunch time rush. Fruit Scones just fell apart and lacked fruit! Coffee only warm!!

Everything about Dobbies at Birtley is lovely. The garden centre has all your requirements, gifts, cards, clothes. The restaurant is exceptional with brilliant food, all served by really friendly staff. One of the newest ideas is that you are able to take your dog and sit in a separate area to have a coffee, meal etc. This is absolutely so beneficial because you can stay longer plus it will be beneficial as no doubt you spend more.

Had a lovely breakfast cooked to perfection. Staff are so friendly Helen Julie Margaret especially. It was quite busy today around 10am but we managed to get a table still. We will return soon can't wait.

Took my friends Mam for coffee also had a strawberry tart which was delicious, my friends Mam opted for a scone which was a very good size, staff very nice and chatty, afterwards we had a walk around the garden centre and bagged a bargain windmill for the garden

The plan was to buy a shrub that was advertised on their website then have a coffee. They didn't have the plant in stock and while looking for it my partner stood in some dogs dirt in the garden centre. While he was trying to clean it off I went in to buy a birthday card, when I paid the inflated price for the card I asked for a paper bag I was told there was a 5p charge for paper bags.

Visited the café with friends. The soup was very tasty but quite expensive for what it is. The girls are friendly and helpful but no-one asks to carry tray to table which when you use a walking stick can be awkward.

Visited Saturday morning for coffee and found ourselves in the middle of a Santa show /after our coffee and mince pie we wondered round to Santa’s grotto and the kids were having a whale of a time .they played party games and each got a pressy off Santa who was very good with them .the parents I spoke to were full of praise with how the morning had gone for what they payed .

Visited Santa’s grotto. The whole experience was fantastic. Would definitely recommend. Very festive.

Wonderful display of Christmas decorations and much more. Coffee shop is lovely too. Recommend the Christmas cake and Latte.

Took my granddaughter to afternoon Tea with Santa. Well organised, food fab, games with Santa great decorating a cookie great and most of all a story read by santa. Then came a gift and a photo. Well a lovely afternoon and an 8yr old was very very happy.

Pre paid for Christmas lunch at Dobbies website. Absolutely disgusting, cold, no taste to any part of the meal. If I didn’t know I would say this whole meal was delivered in a plastic container possibly frozen and heated in a microwave. Not one member of staff asked if we enjoyed it, I think they were frightened to ask.

We like Dobbies Garden Centre but we always find their mocha cold and watery. We still grab our coffee their thought after a browse in the garden area.

Scones look and taste delicious but i think they are quite expensive £3.00 for a scone and jam which is less than half that at Sainsburys cafe and just as nice

Previously have had breakfast here and really good so we thought we would try lunch but choice of food not very good. It was very mundane and quite expensive for what you got. May be on another day the choice might be better, not sure

We had a fabulous traditional afternoon tea here with a delicious selection of larger than usual finger sandwiches; mini cakes - fudge brownie, Victoria sponge and lime cheesecake plus scrumptious homemade scones with jam and clotted cream. Chocolate covered strawberries were an added delight. We also treated ourselves to wine before the choice of a pot of tea or filter coffee. It was the best pot of tea I've had for a while, keeping hot and serving three whole cups!

Every time we go to Dobbies the staff are extremely helpful the garden staff are knowledgable and egor to help

Debbie's is a long established garden Centre with a restaurant inside so let's review each separately

Really tasty breakfast at a reasonable price. Bacon and sausages were excellent and the service was friendly

Called in for lunch today... i ordered egg and chips but was told they only did ham eggs and chips so i said that we would have two of them. Then i was told that i would have egg and chips to be told they dont have a button on the till for egg and chips... Subsequently i was told i could have the ham eggs and chips without the ham for the same price £7.50 not impressed and the assistant also asked her supervisor.i spend a lot of money at dobbies but never again...

I like it here. Love a good calm trip to Dobbies, awkward entrance when entering the car park, but that aside, the plants and decor are always a pleasure to walk around

On Monday 2nd July'18. Myself & my Mam visited Dobbies restaurant for their Afternoon Tea. The price was £8.50 each but when booked in advance online, you get 20% off so only costing £6.80 each.

Called in had a lovely breakfast reasonably priced .food is of good quality and worth the money very friendly staff helen ,julie, and margatet .always worth a visit if your hungry .

My friend and me called in for a pannini and coffee but noticed that there was a pensioners special pot of tea main menu meal and pudding for less than £8 bargain. We both had fish and chips followed by jam sponge and custard along with a pot of tea each. Really enjoyed it well done Dobbies

My sister and I had a wonderful afternoon tea today. Lovely sandwiches and selection of cakes and all nicely presented. Very friendly staff and really enjoyed the afternoon. Thank you and we will be back

Lovely shop, plenty of good garden equipment , furniture and plants, great Restaurant with pleasant staff.

Ok, first of all we live local & have used the garden centre for many years , but never eaten in the restaurant previously due to living so local & yes it's cheaper to eat at home.

Visited on a few occasions recently and never been disappointed yet. Great choice of sandwiches and cakes to die for, always good service.

Had lunch on Friday. Jacket potato with tuna was plentiful and tuna wasn't dripping in mayo. Decent side salad.

Being members we receive two coffees or teas each month free of charge , the vanilla slices are brilliant .

Staff are always stretched as there are never enough bodies to cope with all the jobs needed to be done never mind seeing to us customers. There a lovely bunch of girls too so its about time they got a helping hand.

Worst breakfast ever...the bacon was rock hard...as was fried bread. ...eggs cold....won't return. The food was no where near fresh ..must have been cooked hours ago....very disappointed

Very disappointed with this visit. The prices are going up continually and the meal we had wasn't very good. The staff are very friendly and helpful but quality of food lets it down.

Went for afternoon tea with my parents today. We did book in advance the day before having read previous reviews saying this was necessary. We were shown to a pre-laid table and had waitress service throughout the meal. We were given a choice of sandwich...