Based on 2.794 opinions finded in 2 websites
Based on 2.794 opinions finded in 2 websites
Nº 149 in 188 in Bolsover
Nº 25 of 30 Other cuisines in Bolsover
Opinions
Quality garden centre plenty for the garden nice gifts and a good selection of greetings cards for all occasions 😁
steve bilton . 2024-11-11
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Long queues at both food and payment lines. Ran out of milk jugs, ran out of saucers, more dirty and pot stacked tables than there were clean ones. Don't bother collecting your food and drink together, as one or the other will be cold by the time you pay. Should do a lot better. 2 stars, as the food (jacket potatoes, paninis ) are good.
Steve Dilks . 2024-11-08
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We went to Dobbies again today and I have to say after many visits over several months & years that will be the last. The cafe is an absolute nightmare, I have never known anywhere so poor for service. We had to clear & wipe the table ourselves, then we queued for 45 minutes to get 4 meals & drinks! My mum went in the hot food queue and I queued for 2 jacket potatoes. We then had to queue even longer for 2 hot drinks. There is one member of staff serving on each section and it is so slow that our food was cold by the time we got to the table. The manager was serving on the till and I told him how poor it was, his reply was ok!!! It is expensive food, nothing spectacular and diabolical service. Don’t bother. I think this branch may be next on the list to close, I wouldn’t be surprised. Very poor.
Robert Frith . 2024-11-02
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Hi, When I last visited Dobbies at Barlborough, I vowed never again! This time I mean it - what an awful place - impossible to get a drink* without endless queuing. Alternative 'food hall' cafe closed for no reason and naturally, no sign to say it was closed... too difficult. Waitrose staffed by 'non-typical Waitrose' staff shouting/conversing to other staff members. Loud music blaring out. What happened to standards? the last time my coffee went cold standing in the queue -so I ordered another 1 & sat down without paying. No one challenged me. I don't think they dare - but the systems they have in place are abysmal Rant over - I'm no snob but never again.
Stuart Mellor . 2024-11-01
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Possibly one of the busiest tims of the day , huge queues so what do they do ? Close a till !!! Unbelievable and absolutely no consideration for the customers 🤬
susan hardy . 2024-11-01
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Great range of products and helpful staff the loyalty scheme is very good too as the free cuppas every month are welcome
Geoff Morton . 2024-10-28
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Have enjoyed past visits to the cafe here but can’t say the same about my most recent visit here. We waited 30 mins upon entering the cafe to actually sitting down and eating. The hot food service area really needs a change in the way it works as it clearly isn’t working at the moment. Stood in the same place for over 20 mins to then be told to move to another area to wait for a further 10 mins before actually being served? Then to be told the thing I wanted wasn’t available? Just terrible.
Gina M . 2024-10-28
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Been to Dobbies this morning for some top soil & picked up some tomato plants went for coffee, haven't been for a long time, took our dog with us, sat in marked area for dogs, we were one of the first there. The tables were stained with coffee rings there was a tray with left over food etc on it & as they hadn't started serving yet I presume it was from last night very disappointing first thing in a morning. Cream cleaner would sort the tables out .
Susan White . 2024-10-26
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Very helpful staff in the restaurant especially Claire who's first day was today. She even tied my mums shoe lace as mum struggles to bend due to back difficulties. Long wait for tea and coffee though.
claire b . 2024-10-25
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Was OK liked the Xmas Dec section , can be a bit pricey though
Jane Angell . 2024-10-22
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This garden centre used to have a good range of plants, seeds, bulbs, tools etc but now it's full of overpriced tat. I don't know how they can call themselves a garden center anymore. Such a shame!
Sarah . 2024-10-20
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Everything you could want ... At a price!
Jim Smith . 2024-10-18
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The food and coffee here are fine ... once you get them. It seems that the service points are very understaffed and the waits for both food and drink are far too long. Due, I guess to being overworked, the staff (apart from the young man on the till who was also doing his best to clear tables) didn't seem at all happy. I'd say, only come if time isn't an issue.
Barbara T . 2024-10-17
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Gone downhill. Just feels like a big empty warehouse now. No atmosphere and everything overpriced. Garden centres have just got greedy.
Ted Hyde . 2024-10-13
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Primarily went for a coffee. As usual, getting a coffee there is a very slow process. Staff do not look happy in their work. Perhaps understaffed?
Sharon Challands . 2024-10-13
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Went for breakfast this moring and the food was ok, however a little cold. On the positive side, this place does offer kids eat free so long as they are with a paying adult so can't grumble to much,
Ben fairhurst . 2024-10-12
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Regular visit Dobbies for coffee and cake with family and friends, staff are all friendly and helpful, great atmosphere.
froggathorpe . 2024-10-12
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Extremely disappointing visit. The queue for drinks was so big . It took 25 minutes to get a coffee. And when I was given them there was no matching saucer . When I asked she just said in a can’t be bothered attitude, there are no clean ones !!!! There sempt to be lots of staff but no one actually doing anything. Come on please get your act together!!!!
Tracy Betts . 2024-10-12
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Clean well stocked a good place to visit with several other shops with great cafe
Bryon Maddocks . 2024-10-11
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OMG come on Dobbies and get your act together I have been with a friend for coffee a couple of times over the past few weeks. Long queues ,no saucers and dirty tables. Surly this can’t carry on.
Clare S . 2024-10-10
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Been today for the first time in ages wish we hadn’t bothered the place is a mess whole areas with nothing in them displays a mess also We had intended going for food and a coffee took one look at the cafe area and decided against it the place was filthy loads of tables not cleared looked most unhygienic Didn’t seem to be many staff anywhere think they need to employ more people Shall stick to wentworth and new leaf from now on
Karen Bower . 2024-10-07
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Why is this restaurant still operating. It seems as though it's run by a headless chicken. It's been like this for months. Hot meals are a no no,because by the time you get to table having queued to pay it's cold. What a shambles.
Wander33230648904 . 2024-10-06
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Visited the restaurant poor service and food. The advertised sausage bap would have been good but photo shows the alternative! Trays littering the tables and this was b4 11am that they weren't cleared. Visited the soft play ...no one checking if you d paid or not. Swing doors not good when little ones can make a dash ..trapped finger hazard.Whoever thought putting a microwave at a lower level in a room with children and leaving a metal.cupboard open either baffles me. Disappointed by our visit.
jude16 . 2024-10-06
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Cafe was closed half an hour before advertised time. Lady on the till was more interested in talking to her colleague on the radio about her husband than giving us good customer service.
Luke . 2024-10-05
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Had a coffee with a friend. Walked round shop. Christmas stuff in. Prices too expensive generally
Ann Yates . 2024-10-04
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Love this place, very good experience excellent produce.
John Trueman . 2024-10-03
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This review is about the restaurant at Dobbies Garden centre in Barlborough Chesterfield. We ate there recently and they went out of their way to accommodate my dietary requirements - the gentleman who seemed to be in charge was absolutely brilliant. The food was delicious and I highly recommend this restaurant. Thank you
Ruth Roddison . 2024-10-01
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Went yesterday with my daughters and grandson wot a shambles the lunchtime was it was a total disgrace the place was dirty shame on you so 2 days on was supposed to have a call or email from the manager never happened I don't normally leave any thing like this and don't mind spending the money but went to pennals in Lincolnshire wow twice as big but the same amount off staff food was fantastic not like here get your act together it was a total and uter disaster
Phil Newton . 2024-09-26
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Afternoon tea at Dobbies was great Afternoon tea at Dobbies was great. Service was fantastic. Special shout out to Tom, Mark and Ashley who were so helpful and friendly. Would definitely recommend. Date of experience: 19 September 2024
Vicki . 2024-09-21
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Had the fish finger baguette. Fish fingers were cold and soggy like they had been left in a warmer for half a day. Side salad was lettuce and cucumber which had seen better days. Cost £8.75 and was worth £3.00 if that. The tea was decent enough and as it was after 2pm people were coming in as the scones become 2 for 1 after 2pm - so that's worth a note, although I didn't have one. Wouldn't really recommend the food, there are better places to eat nearby. Even the cakes are expensive (£4+ per slice!) The café was pretty dirty too. Floor covered with food and tables needing clearing and cleaning. Counted 6 staff and none of them particularly pleasant considering they work in "hospitality".
Vicky Bytheway . 2024-09-20
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The shopping centre is great but experience is let down by the cafés having to wait 30 mins to get served and only two people in queue.This is not down to Corona virus it's always been like this what a shame .Had a recent visit to Dobbies and it was a much better experience. Well done the cafe excellent this visit.
Jacqueline Batty . 2024-09-18
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Turned up for afternoon tea not realising you had to book. The gentleman supervisor was brilliant said he would sort something for us it was very well presented wish I knew his name because he was so good Thank you.
Karen Oates . 2024-09-16
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Looked nice on first entering the precinct. The toilets are dire, had to search for hand wash then no facilities to dry your hands, the dryer not working & no paper towels. Went for a coffee at a cafe outside the food hall & was slowly beginning to lose the will to live, the poor girl was on her own & with the best will in the world she can only go as fast as the coffee machine will allow. Food hall had half empty shelves, the same in Dobbies. All in all not a pleasant experience nor one I will ever repeat
Susan Matthews . 2024-09-11
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Visited on 4th September 2024. The main food and drink area was a disgusting, dirty, disgrace. It's going to be a long time before visiting again, if at all. The shopping area next to the main food and drink area is greatly overpriced.
Michael . 2024-09-08
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Afternoon tea was lovely, lovely selection of fresh sandwiches, scones and cakes, service was excellent especially from Mark. Will definitely come again.
Cheryl kelly . 2024-09-07
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Lovely garden centre but disgusted with the price of some fish in the aquatics centre The average cost for a corydoras anywhere is £3 These are charging £10 for one Just had a reply from a Karen saying the aquatics place is not part of tDobbies but I'm sorry there shop is inside the premises of the garden centre so to me they are part of Dobbies also the fact that all of the cake fridges were empty filthy cutlery messy floors and unpolite staff on the tills that are no help at all is Dobbies responsibility
Bryn Stone . 2024-09-04
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Always enjoyed visit to Dobbies but having not been for a while we were shocked to see how tired and run down it's become. Alot of areas stood empty with no products, plants etc. Visited cafe for breakfast. The staff were kind and friendly but clearly struggling from being short staffed. We had 2 breakfast cobs and 2 coffees. The fried egg was hard and dry. By the time we got our coffee (served in paper cups because no proper cups today for some reason) then paid, the food was pretty cold. The napkins were also a huge blue roll. It's was only 9.30am but the tables, chairs and floor looked like they hadn't been cleaned down from service yesterday. The large leather bench seat was worn and wet so we had to move. Outside had stirrers, sugar wrappers and shredded tissue all over the floor, under tables. Overall the visit was extremely disappointing and not what we've experienced before from the Dobbies brand. It needs a serious refurbishment and some investment. We won't be returning in a hurry.
L G (Purple elephant) . 2024-09-02
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Not much choice for food, plastic cups
Philip Whyles . 2024-09-02
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1st September 2024 10.15am not too busy, very efficient ladies on there first coffee station, only had fruit scones so I missed out I love a cheese scone! Was very surprised to see a lady who uses usually in there second coffee station clearing tables, she's tiny with a very short haircut don't know her name but we thought she was a barista as she is excellent, efficient, pleasant unless staff have to do a stint in all departments, if not she should be promoted! Lovely coffee as always. Oh one thing we were shocked, a Tunnocks Teacake was £1.10 EACH!!!! In the Dobbies shop next door they were £1.25 for 6!!!!! Tiny biscuits are £2.99 EACH shocking pricing
Stella Nicholas . 2024-09-01
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Stopped for lunch it was very busy don't no if short staffed took 20 minutes to get served and by the time had paid food was nearly cold found it expensive for what we had
Graham . 2024-08-26
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Some products expensive. Good range of products for home and garden. Can get offers if have Dobbies card. Annual charge for Dobbies Plus card. Plenty of free car parking. Other shops onsite. Dobbies Food court which includes Sainsbury's and Meadowfresh butchers. Restaurant in side garden centre which can get busy and not enough staff to cope with orders. Tables cleaned between use. Indoor and outdoor seating areas. Cutlery could be cleaner and in one rack unwrapped. More staff on recent visit. Some cutlery still not clean. Food prices gone up again. Taps changed in garden centre to touch taps. Used to be no touch taps . Prices still increasing. Food court now mainly Waitrose.Gets very busy at weekends and queue to get coffees etc. Could do with more staff at busy times. Some cakes quite pricey. Prices increased again. Like choice of oat milk. Good cheese scones but fruit ones were very soft texture and would have liked them being baked more . Long queues to pay and hot breakfast meals going cold due to this so would be better going back to staff bringing them out fresh by giving you an order number.Return visit in March 2024. Cheese scones were not as crispy texture as usual and less cheese. Staff helpful especially Mark. Return visit - August 2024. Had cheese scones and while good, not as crispy as usual and less cheese. Trays not always clean as should be .
Jenny Tann . 2024-08-19
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Twice now we have tried the cafe here and both times been shocked at the staff's hygiene standards. From handling phones while serving ham onto sandwiches without washing hands and serving sandwiches straight from pushing a trolly without washing hands. Totally put us off ever eating here again which is such a shame as we like visiting here. Had to take dirty cups back to counter too as lipstick on the rims.
Steve & Ang . 2024-08-17
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Disappointing. Called around 3pm on a Tuesday. There was still a steady flow of customers but only one lady on serving. She was rushed off her feet, poor lass, but still managed to be polite - and that's what has earned you the 3 Jimstars. Lots of dirty tables. Floor dirty. And, although I can't really blame Dobbies for it, there looked like a used nappy under one table that was outside. Tables outside weren't cleared and needed wiping. A second lady did come out later and was working really hard to get cleared up. Did you have a staff shortage that day - or is it a permanent lack of enough staff? So, long wait to get served ( NOT the servers fault!); had to go in search of forks; dirty floors and tables; £3.99 for a small slice of dry coffee and walnut cake (even left some 😕) and those dreadful teapots that pour more over your table and legs than goes in your cup! And who's idea is it to hide the refrigerated scones etc in a cabinet behind the till!! Never saw those until after we'd paid! All in all not a good visit. But it is large and there were plenty of seats both inside and out.
Liz H . 2024-08-13
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Some nice looking plants but some that looked quite unloved too.
Jo Wilson . 2024-08-09
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Usual very pleasant visit, had a spot of lunch served by welcoming staff. Been several times now and always welcoming with something to see and buy!!
Fred Brumby . 2024-08-09
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Nice place to visit. New Waitrose store, which I love has opened there. Nice side shops and a great garden centre. Service at the cafe very slow. Definitely need more staff.
Deborah Jane Brown . 2024-08-07
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What an absolute disappointment and rip off £17 for a roast pork cob....no stuffing as someone FORGOT to do it! Served on two slices of bread! What happen to the cobs? Somebody FORGET? Ignorant staff....16 dirty tables piled up with pots....obviously users of the cafe were having to clear their own tables! Who can I complain to please
Tina Goodwin . 2024-08-05
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Really disappointed with Dobbies. Went with my 11 month old for some breakfast and soft play. The breakfast was very lackluster, the "mini breakfast" for me had chewy meat and the teacake for my child was not edible. I think they may have chucked it in an air fryer! The soft play however is downright dangerous. There is an area for 0-2 year olds, like most soft play. However there were no staff members ensuring older children didn't use that space. We had kids who were between 7-9 years old trying to jump all over, parents paying no attention and nearly crashing into the 11 month old who was just with me in a corner while older kids crashed around. There absolutely has to be staff there to warn parents to stop older children playing in the "baby" area. It's not safe and had I not been blocking them, they'd have fallen on my child many times. We had to leave after 5 minutes of being in, and 5 extra minutes waiting to see if staff would move the older kids to the age appropriate area. They did not. All in all, absolutely awful trip and will definitely not be returning.
Tom Millington . 2024-08-04
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We visited Dobbies today and went in the cafe, I queued for 2 teas while my husband took the grandchildren to sit down at a scruffy table. I must have been a good 10 minutes waiting for two cups of tea. The lad working on his own was rushed off his feet and did apologise for the wait which I didn't blame him for. The tables looked like they hadn't had a wipe down for a while and other tables still had trays of crockery and leftover food left on. My Grandaughter wanted the toilet, I took her and they were disgusting, toilet roll all over the floor, smelly and looked like they hadn't been cleaned for a while. We went to washed our hands and it was a good job I tested the water first because it was red hot and my Grandaughter would have burnt her little hands. All in all a terrible experience and won't be going back.
Maxine Poulter . 2024-08-04
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Decent sized garden centre with lots of displays in and outside. Large cafe area with a good selection of hot and cold food. Fish centre, cafe and shops like Waitrose) all part of the overall complex.
Chris H . 2024-07-27
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Who runs this cafe? It’s awful. Cold food, rude staff, tables never cleaned and massively expensive. Also, you have to queue for food then the same again in different queues for coffee. Genius. Looked at all the other bad reviews as well and can’t believe it’s been allowed to be like this for ages. Terrible management who clearly don’t care.
David Bibbs . 2024-07-19
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Visited today for a browse around and scone and a cup of tea , we opted for a cheese scone which was very pale and tasteless . There were no trays to begin with the whole food area looked a mess tables uncleared of pots , the floor was full of bits needed a sweep . Was served by a young girl who looked so miserable . The shop area looked uninviting too so much so I left without looking around . Sorry but I won't be returning not the place it used to be .
Julie Moore . 2024-07-11
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1st time I went. For my Great Nieces Birthday Party in the soft play area. Nice Place albeit a little out of town for me.
Stephen Gill . 2024-07-09
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Love this garden centre got really nice things n a great choice
Steven Vaughan . 2024-07-05
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Always lovely to visit Dobbies plenty to see and always come back with more than we went for 😂
Helen Oddy . 2024-07-03
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Nice place.And reasonable restaurant. Plenty parking.
jackie baxter . 2024-06-25
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Stopped here on our way home to Wales. A much needed cup of tea and something to eat was our priority and Dobbies provided this very well. Friendly staff and good food choices.
Wayne . 2024-06-24
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Had a very mediocre breakfast. The food was barely warm. Scrambled eggs were like rubber. The bacon was not great quality. Sausage was acceptable. The service was at times abrupt as if they were fed up of explaining the options. Not cheap so will not be repeating the experience unfortunately.
Valerie Doughty . 2024-06-23
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Sorry but in my opinion this place is not a good place to visit. The complex itself has some others shops to brow, but the Dobbies 'shop' and 'cafe' are not worth the time. The staff are not very friendly at all - and the prices too high and the items can be purchased much cheaper in other establishments. Its just not worth the trouble to visit.
Katy S . 2024-06-21
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Comprehensive stock,quality products
loopy twat . 2024-06-18
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Shambolic. hot food would be absolutely stone cold by the time queued and paid for. Why is there not more paying stations to speed up the process and one for just hot drinks (not everyone wants food)?
Wander33230648904 . 2024-06-16
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My sister, friend and myself visited Dobbies today. It will be the last for quite some time. The food isn't hot, the staff are rude and the toilets need cleaning. The disabled toilet didn't look like it had been cleaned for a long time
Yvonne West . 2024-06-10
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Cafe was full of dirty pots on most of the empty tables and tables not wiped and outside plant area floor was very untidy needed a good sweep also some large plants were tipped over compost spilled out of pots some plants very dry won't recommend this place.
Steven Robinson . 2024-06-10
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This place has got it all wrong by the time you get your food then wait for drinks then wait to pay you finally find a clean table sit down to eat your lunch its gone cold. Last time we went we said never again but this time I mean it!!!
Clare S . 2024-06-08
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The cafe in the centre outside waitrose has the worst sandwiches I've ever had. Stale bread. Awful and that's was £4.50.
Agentcjh . 2024-06-05
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Food in the cafe very overpriced my quiche was rock hard on the bottom and over cooked the salad consisted of lettuce and small amount of cucumber and tomato. I asked for veg instead but was told I had to have salad with the quiche.my husbands fish was mostly batter. What a waste if money. 2 dinners and one coke ,£25
Patricia Hull . 2024-06-04
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Great place to shop. Easy access and great shops.
Roy Bradshaw . 2024-06-01
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Restaurant set up awful despite very expensive food- Queue for breakfast then Queue AGAIN for coffee so food cold when you’ve finished a tour of the restaurant!!! Previous reviews justify this? Senior Management step up and correct this very slow, poor service or reduce your prices to reflect a back street greasy spoon!!!!!
Julie K . 2024-05-28
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I really do think that the café manager needs to be informed of all these poor reviews. So many times the reply has been that the comments will be passed onto the manager. Even over the last three months looking back at reviews nothing has changed. Today, bank holiday Monday, there was one barista on the cake section. Another member of staff was busy trying to restock or find crockery which hadn’t been washed as the dishwasher had broken. People had to have tea in takeaway cups as there were no washed teapots In the lower section of the Restaurant we counted at least 16 tables with dirty pots on at 2:30 pm. and not many cleaned tables. There was also a full rack of dirty pots waiting to be cleared away. We joined the queue at 2:20 pm. There were around 20 people in the queue waiting to place an order. It took us 30 minutes to get to the barista who served us two coffees. The barista was pleasant and coped well under the pressure but it all could’ve been avoided if there were more staff to help her. It being bank holiday there should have been more staff around. About half an hour before closing staff did come in wearing high viz jackets. I presume they had been drafted in from other areas to clear up before closing as restaurant staff don’t normally wear high viz. Please can management look at what is going wrong here as so many cafe visitors were commenting on how abysmal the service was and it can so easily be rectified.
Katie Brocklebank . 2024-05-27
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Our 1st ever visit to this store as we are just here for the weekend , the restaurant staff were rushed off their feet, but a lovely young lady called Danielle was very helpful i ordered our hot food with her, she said it would be aprox 30 minutes , so to go & get our hot drinks & pay, the food was ready & i was still in a queue for the hot drinks , so Danielle carried the food to our table & did our drinks while i paid ! Gold star to you Danielle ✨️
DEBBIE PLANT . 2024-05-26
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Great place, only negative was there was only one person on hot drinks and big queues, this meant our food was cold by the time we sat down
mandy martin . 2024-05-26
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Very slow service and dirty crockery in the cafe
ian cheetham . 2024-05-21
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A fantastic space offering multiple different stores including shoe, clothing and craft shops. The shops are good sizes so plenty to look at! Dobbies itself is an exceptional size so once again more than enough to look around at from homeware, garden tools and furniture to gifts and books! There is a lovely section home to various species of fish, their homes and accessories too. Will definitely be back and I would recommend the trip to have a look at this wonderful space.
Rebecca George . 2024-05-20
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Came here Friday lunchtime - with my mum for the first time - who was visiting from London. It wasnt particularly busy (it can be heaving at weekends and if there’s a coach trip here) but the staff were overwhelmed and couldn’t cope with demand (particularly for sandwiches on a hot day). I wanted to jump behind the counter and make my own it was taking so long. £20 for a distinctly average quiche and salad and a plain cheese sandwich. I didn’t get the salad in the sandwich I asked for, but because of all the people waiting behind me in the queue I didn’t want to make a fuss. They’d also run out of the green side salad I wanted and it was only 12:30. I had left my mum outside with the dog for so long and my quiche and chips were getting cold I couldn’t bear to join yet another queue for the hot drinks so we just had the bottled water we had on us. Very disappointing and expensive, such a shame. I felt embarrassed I had chosen this place. The chips were so dry (refried I think within an inch of their life) that I could barely swallow them and we had to leave them. Who gets chips wrong?? This cafe needs a serious overhaul - more staff, better food and better serving system.
Karen B . 2024-05-19
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I was served by a server Who was constantly Picking at her ear, she continued to get our order ready as she was picking her ear, it then bled and she sucked her finger, I was absolutely disgusted where is the health and hygiene? I complained to a staff member who said he the manager on that day, a lady behind me said I’ve just seen her do it too! She should be working with food as it’s basic knowledge that’s not what you do! I was mortified. He agreed it was disgusting and not acceptable. He took her off the food counter and put it on the Pay desk! 🤢🤢🤢 I haven’t been to this garden Centre for a few years and I can definitely say it wasn’t Standards as it used to be!
Trail47328044903 . 2024-05-17
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Good eating places and few shops as well as garden centre
Sue . 2024-05-14
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Good garden centre and coffee shop. Bought a lot of bedding plants after a piping hot drink. Very polite staff.
Tonto Kimosabi . 2024-05-07
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Continues to be the slowest serving cafe that I've ever been in. Picking up cooked food and putting it on a plate took 7 minutes. Drinks took 15 minutes. Absolutely appalling. Not cheap and the food was barely warm by the time I paid.
John Tait . 2024-05-07
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Used to be fantastic but has been going downhill in last 4 years or so. Much better garden centres around now. Prices are double a local garden centre to me for the same things.
K Cubed Design . 2024-05-06
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Very expensive food - we had a roast dinner- a flapjack and a bakewell slice and 2 cups of coffee £40 more or less. By the time we had waited for the coffee our lunch was barely warm. The beef was nice, but the rest of it wasn't great. No horseradish,
Rosie Graham . 2024-05-05
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Bought my son and daughter in law,afternoon tea voucher,they booked on arrival,there was no place set,quite a few dogs nearby,the afternoon tea came,no choice of sandwiches,only smoked salmon,which they don’t like,ham and mustard which they don’t like mustard,they was left only with the egg and cress,never asked if they had any allergies,I also paid extra for a savoury plate,no savoury’s,they said,the service was a disgrace,no apology nothing,I got in touch with customer services,who was quite helpful,and got in touch with the restaurant manager,who did contact my son,and apologised,and offered a refund,what a way to run a business,it as certainly gone downhill,and I won’t be buying my family any more vouchers
Safari06790439941 . 2024-04-28
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Food good , pricey though, plants beautiful
Ligia le Roux . 2024-04-27
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Very slow service, lack of choice, grumpy staff. Poor management and training of staff
Eric Witheridge . 2024-04-27
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Great garden centre with variety. Cafe is expensive though.
Amy . 2024-04-27
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Always friendly staff. I grabbed some bargains in the plant sale today so left happy 😀
Sally Taplin . 2024-04-26
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Pleasant garden centre with a good range of useful shops, Holland and Barrett, Waitrose etc ( 5 *).but the garden centre and cafe are massively overpriced. There are never enough staff in the cafe resulting in large queues, dirty tables which you often have to clear yourself and when your food order arrives it is invariably cold . Such a shame as this is a pleasant, convenient place to meet up with friends and spend an afternoon.
Kathryn Thomson . 2024-04-25
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Soup was really nice but needed to be a bit warmer it was cold by the time we got served and sat down
Denise McKee . 2024-04-24
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Very dear and not a lot of plants
Ian Hallsworth . 2024-04-23
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Food service prompt but expecting one person to sort drinks is a bit unfair especially with fancy coffees.
Mary Anne . 2024-04-21
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Everything you need under one Roof Excellent.
philip davis . 2024-04-12
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Absolutely appalling.most of the Staff were very ignorant. The service was horrendous especially the drinks station. Staff bobbing around seemingly not knowing who they were serving. I am physically disabled and when I went to use the accessible toilets, I had to clean it before I used it, there was urine all over the seat and floor although the inspection sheet had been filled in, in my opinion, falsified! Never going again and been going there for years!
Tracy R . 2024-04-12
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Goodness, where to begin? I'm going to review the cafe as the rest of the garden centre appeared to be in reasonable order and par for the course. The Cafe however was a complete shambles. No singnage. No menu's. A complete lack of organisation. Elderly and disabled people left waiting and forced to stand in the food queue, a drinks queue and then a payment queue. Food underwheming and over priced. I had to wipe my own table. Well meaning staff running about like headless chickens without any direction or purpose.Who coordinates this absolute farce? This could be a really nice place to eat with the right management in place
Amelia Crowther . 2024-04-10
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Cherry scone and tea. Really fresh and tasty. The cafe was very busy
Diane Temple . 2024-04-09
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Arrived in queue, service is always slow , but today was not a good day to visit. Only I serving, a bad sign, no plates to place cakes on.Server shouted for more plates, some were brought but dumped at the cake end display not near the few remaining scones,Although it was almost 2pm we did think there would be a better choice of scones on display, We opted for the dry very crumbly plain ones, it was a good 25 minutes later we sat down at a dirty table,It was amazing,no teaspoons ,no napkins,no saucers under cups,no small pots available for extra hot water.I actually cleaned my cup with a wet wipe as it was dirty.It was a disappointing visit to say the least , do not think I will be renewing my Dobbies card next year.
alison s . 2024-04-08
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Good garden centre lots of choice and prices are not too expensive. Tried a Meat and potato pie from the butchers and was absolutely brilliant, will definitely have one again.
Steve Raynes . 2024-04-04
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Great garden centre, loads to look at.
Rob Allen . 2024-04-03
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Came on Monday and surprised how poor the cafe was compared to last time we visited, portions very small food not the best, yes it was busy but that doesn’t alter the fact about the quality, looking around at tables and lots to be cleared away, we came a few months ago and the food was lovely good portions which is why we travelled here today only to be disappointed ☹️
Andrea Fennell . 2024-04-01
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Reasonable size garden centre with good range of products, and ancillary stores.
Michael Hillsley . 2024-04-01
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Was like sitting in the kennels constant barking , had to dodge some dog poo while walking round very unlikely to visit this place again
Largerlover . 2024-04-01
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Food only average. I had lasagne - not a lot of taste. Service was slow, consequently, the food wasn't particularly warm by the time we'd queued up 3 times!
Carol Crann . 2024-03-26
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Having frequented several drinking joints on my time on this earth I have never witnessed the shear pleasure of Katie the barmaid. Her knowedge of drinks, and pleasant conversation was refreshingly pleasurably. I will certainly be back soon to see her lovely smile! Keep up the good work! A credit to the establishment
84 Opinions
Came to Bolsover for the day on my wife's birthday to have a pub lunch and to visit the castle. Having read the positive reviews we went straight to the Blue Bell. Walking into the beer garden at about 11.50 we saw that the view on a good day would be spectacular. Unfortunately the weather was bad so in order to eat inside we went to the door marked ‘Entrance’ which was locked. I checked on line and saw the opening time was 12 am (??) so we waited. A few minutes after 12 the back door opened and we entered only to be told there was no food (no reason given). Although there was a sign at the bar, a notice outside would have saved time being wasted. Fortunately there are other places to eat so we went elsewhere.
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We order breakfast cobs from here every Saturday morning. Lovely food, they also bring it around to the shop for us. great service, great food
305 Opinions
Lovely pub went in to watch the football no food on but Lovely staff aloud us to nip and get the kids good from local greggs has they wasn't serving food at present.