Based on 11 opinions finded in 2 websites

Based on 11 opinions finded in 2 websites
Nº 448 in 636 in Dumfries & Galloway
Nº 135 of 171 British in Dumfries & Galloway
Opinions
Called in here for a bite to eat and overall very happy, bit of a limited menu but each managed to find something suitable, service very good and friendly and the food was very nice and tasty special mention to the sticky toffee pudding for dessert which was fantastic. Sadly I have been to a couple of eateries in the gretna area in the past which have fallen below an acceptable level for me but this is not one of them and would certainly return here.
KBH89 . 2024-12-27
MORE AT TripAdvisor
So after reading a few rubbish reviews I was quite nervous to eat here. My other half had steak.and ale pie ,he said it was fabulous. I got a chase burger and it was great ,came with bacon onion rings coleslaw ,all of it perfectly cooked and hot. staff were helpful and polite. highly recommend
Sharon x . 2024-07-31
MORE AT TripAdvisor
Caesar salad was one of the best we’ve had. Chips were great and ice cream delicious. A great place to lunch
lindseyboyd80 . 2022-12-09
MORE AT TripAdvisor
Been twice now lovely clean bedrooms breakfast lovely and food in restaurant lovely especially the curry and lasagne staff lovely nothing any trouble for them will definitely be back again on our trips to gretna
William P . 2022-12-07
MORE AT TripAdvisor
One night stay arrived around 1900 and was seen immediately, given details of breakfast dinner etc. The room was superior I think, so it was bigger than normal and on the ground floor. Great big room comfy bed, clean and big bathroom. Had dinner there was a Thursday so steak night for two. Fantastic is all we can say well recommended. Great sleep and in morning, plenty of cereals fruit etc and then we had breakfast which for us was big and we couldn't finish!! Great staff so thank you to all that we met.
Colin L . 2022-12-05
MORE AT TripAdvisor
I travel all over Scotland on business and stay in hotels around 180 nights a year. The Gretna Chase Hotel is a lovely place. Preet who was serving behind the bar was very pleasant. My room, dinner & breakfast was really good. I will definitely be returning in 2023.
David K . 2022-12-01
MORE AT TripAdvisor
Stayed here three nights in November. The food continues to be of excellent quality and portion sizes are generous. The waiting staff are so friendly (sorry, don’t know their names) but always smiling. Thank you. Karen in the bar is a familiar friendly face and always makes me feel welcome. And welcome to Preet who has been an excellent substitute for Aimee. You’ve been great. I’ll definitely be back here.
ColinJackie . 2022-11-16
MORE AT TripAdvisor
Me and my partner booked a table here for food while on a visit to Gretna. We had eaten here in the past and always thought it was fantastic so we expected the same. Unfortunately it seems after what seems to be an ownership change the food is no longer what it once was. To start we waited 30 mins for a burger and a pizza when the restaurant was empty.. The pizza was made with pitta bread instead of pizza dough which wasn’t advertised on the menu. The cheese used was tasteless and cheap. The burger was cold in places and very dry, unseasoned. It just crumbled when trying to eat. The chips were over cooked. After such good stays here in the past it was so disappointing. The waitress didn’t come to check if everything was okay until 10 minutes after we’d had the food bought to us. When we raised the issue the management did attempt to correct the problem by offering to cook the food again and offered us free desserts however we’d already been there for almost an hour and our appetites were shot at this point. I will not be eating here again unfortunately.
jtaylor04767 . 2022-11-12
MORE AT TripAdvisor
I was meeting friends at a mutually cottage convenient place. Service was great. Place was clean tidy and warm. Food was tasty enjoyable and well presented. We were not pressured in leaving to get the table. Over all very enjoyable and I will return.
Kay W . 2022-10-27
MORE AT TripAdvisor
You normally expect a bland curry in a hotel but not on Sunday curry night at the Gretna Chase Hotel. The food was fantastic very authentic and great value and great service thank you - Chris & Sharon
chrissT3317MX . 2022-10-25
MORE AT TripAdvisor
Staying at Gretna Chase and just had a great meal. The food was very good and Preet , our server, was especially helpful. Room is large, comfortable, clean and reasonably priced. We will return! Al.
hancavlam . 2022-10-20
MORE AT TripAdvisor
Similary restaurants in Lowlands
372 Opinions
Never stay at this hotel. The restaurant food is delicious and large portions. My family use to regularly eat here every Sunday before Covid. After Covid there's a staff shortage that affects the quality of the services. I only visit the restaurant again because the hotel is closing on the June 2nd this year. It is sad to see the hotel close. Hopefully someone buys this hotel and turn it into an apartments.
685 Opinions
I've been here numerous times, it the place I use as for food and drinks when I'm in or around Dumfries. Staff are amazing and the locals are hilariously friendly.
140 Opinions
5 star service food and staff excellent. Can’t fault the hotel rooms very clean and the view is stunning will definitely be back
334 Opinions
I just rocked up to reception with no booking, they couldn't have been more helpful, they sorted me a lovely spotless room, I ate in the restaurant the food was delicious, very friendly helpful staff, highly recommend.
1621 Opinions
Great food and service. We always try and visit once a month and never disappointed. Always good service and friendly team