Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 2965 in 3448 in Manchester
Nº 372 of 412 Other cuisines in Manchester
Opinions
Venue is on two floors , The ground floor is where you will find the most expensive club bar I have ever visited and the first floor area is far too small.
Dreamer15036505398 . 2024-02-05
MORE AT TripAdvisor
WARNING. Be sure of what your getting when hiring this venue. We booked our sons 21st party here on the understanding that the bar would still be open to members of the public, FINE with that ...... only to arrive and find another 21st birthday party all set up!!!! NOT FINE with that. This wasn't an error, CLIVE the manager had thought it was acceptable to book another party in and thought we were being unreasonable! We protested but Clive simply wasn't accepting there was a problem, this man is impossible to deal with he is arrogant and cocky and at first wouldn't refund us when we decided to take our party to our house, on the grounds that we were cancelling. I found out that the the other party had been let down not once but twice before because he had double booked the room and he had squeezed them in on our booking 23rd June to rectify his inability to manage a diary. There was no apology or sympathy from this man, so be warned, venue is ace, Clive is a liability and can't do his job.
Pamela Comerford . 2023-06-29
MORE AT TripAdvisor
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151 Opinions
There is no toilets for females with disabilities We went in a a small group two people with disability (unable to use stairs) We asked for a toilet for ladies and was told they are upstairs They could clearly see two member of our group was physically unable to use the stairs So asked to use the men’s which are downstairs with no steps/stairs The men’s toilets were empty the bouncers we were happy to let them use the toilet Next one member went into the men’s toilets and the manager who was extremely rude came running over and told not use the men’s and to go upstairs and use the ladies We replied we have two members of our group unable to use the stairs and they have no disabled access toilets On which his reply “not my problem you are not using the men’s toilets use the stairs or don’t use the toilet” Then decided very quickly after we had mention there is no disabled faculties and some people are physically unable to climb stairs there should be a option to use another toilet We was then told If we didn't leave we would be reported to the police At this point we all got up and left Never again will we go into that place Very rude and unprofessional
207 Opinions
I was order on uber eat footlong sandwich but got 6inch, when I called to store lady just hung up the phone
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Horrible food, no taste at all staff I help when challenged about quality of food. Avoid at all cost
233 Opinions
Very unprofessional, the man who served me gave the wrong order. I corrected him and he didn’t even apologise for the mix up. Also 2 female staff members shouting at each other viciously arguing in front of us all (the customers). I don’t know who was responsible but it was very unprofessional and the coffee maker was in his own world making himself drinks and not doing his job. Disaster of a franchise.