Dibbleys in North Tyneside

Don’t know what has happen we have had Tea and cakes here before and it has been enjoyable with comfortable seating outside, But now the outside table are dirty and broken in places, the ground needs a good clean, The toilets are a disgrace broken floor tiles with a feeble attempt to glue them together, broken toilet seat and broken taps on the sink,. But what put me off completely was the flies on the cakes, yes the cakes are in cases put the backs are open, there was no one in and I’m really not surprised, but ice creams seem to be popular with walk-ins Sorry to say we Definitely will not be back

Called here for the first time Sunday 4 August Positives: Beautiful place with stunning interior. Looks lovely and clean Free parking directly outside Pleasant service - lovely staff Negatives: Extremely limited menu, could be due to them changing hands imminently though Our cheese sandwiches were mainly coleslaw and no cheese detected (though extremely fresh)

Really disappointing and overpriced. Think she gave and charged us for large drinks which I didn’t order. Appreciate I may not have said small but you shouldn’t just default to large. Service slow, unfriendly staff. Wouldn’t go back

Walked around tynemouth and wanted a coffee and something to snack. Walked in and was greeted by the staff. Placed our order and sat down. The cheese and ham toasties were lovely along with cappuccino’s. The ice creams seemed popular with others who came in along with the bubble teas. Overall a lovely visit - would recommend.

Very tasty hot chocolate and didn't scrimp on the chocolatiness! My partner had a big cappuccino in one of their cute strawberry cups. Lovely change from the chains and will definitely be back!

Visited this place on Friday very disappointed Yes they had a small menu due to making changes but food was terrible Coffee was ok Sandwich and toasties were cheap filling thin ham hardly any cheese coronation chicken not the best Staff not very friendly did not feel welcome Will not be back Much better places to have coffee and food in Tynemouth

After visiting Tynemouth market on a blisteringly hot day we were in need of sustenance ( a cuppa and scone). Dibbles came highly recommended by the daughter of a friend. Our expectations were quite high . Our order was placed and paid for for two teas and two cheese scones. We waited as did all of the other people sitting outside. One couple even asked for their money back. After waiting 30 or so minutes we decided to ask for our money back too. My husband returned from inside with two scones and the tea quickly followed. All seemed well until I cut into my scone …hmmm this seems stale, on taking the first bite I discovered I was right. It was so dry it was inedible, my husband’s was the same. We told the waitress and asked for a refund on the scones. Within about 2 minutes she returned with two fresh scones. These were soft and easy to eat. We couldn’t detect a taste of cheese at all but at least they weren’t stale. We definitely will not be back!

What a lovely cafe! Amazing bubble tea and great for vegan ice cream. The staff were nice and very attentive too. I will 100% be returning for more!

Great coffee and cake served well in pleasant surroundings. The cafe is situated in a quiet location and a pleasant place to enjoy a quiet coffee.Thank you

We visited on Monday with our 2 young children for ice cream. The actual ice cream and what we ordered was lovely but the attitude of the owner to the 3 serving girls was appalling. She shouted at them, belittled them and was down right rude to them. She was shouting and barking orders. I asked one young girl if she was OK as she was so red and teary, she couldn't even reply and was trembling while we paid. It was awful and nothing short of bullying. My 4 year old even commented saying that lady isn't kind. I presume this lady was the owner, those girls are human and someone's daughters, it was awful to watch. She was ab absolute bully.

Visited with grand daughter. I loved this place. I ordered cheese scone, whilst being tasty would have benefitted with being warmed. Really good coffee. The decor is amazing, particularly the loo! The staff were friendly and overall a really good ambiance created.

What a quaint little ice cream shop, very bohemian, well worth a visit even if its just to use the loo, some fine artist imagination art work to be seen. Serves tea coffee alcohol and ice cream, no sarnies or bacon baps unfortunately

Happened by chance to find this place on Percy Park Road. Lovely cafe. Great ice cream. Well worth a visit. Lovely Srawberry tea cups. Large cafe Latte were great.

Visited with my son on a Friday afternoon for coffee cake and ice cream all of which were delicious. Great atmosphere and the coffee was exceptional.

Visited here late Sunday afternoon. The staff were so welcoming and friendly, the food and drinks were great, couldn’t ask for more !

Great find, cup of real tea in China cups! Decent size Scone and tea cake and good selection of ice creams. Staff and service were excellent and surroundings quirky, interesting and comfortable. Don’t quite understand the poor reviews,

We had Dibbleys booked for lunch on my hen. We were slightly late but the staff were still accommodating. There’s a lot of choice - a mix of savoury, to a whole host of desserts and ice cream. We chose alcoholic cocktails (made with ice cream) and a selection of sandwiches. The wait was a little longer than expected, but nothing awful and we enjoyed the experience. The sandwiches/toasties were nice but the highlight is definitely the ice cream desserts and cocktails. One member of the group did have a scone - unfortunately not the best. We would all return though, as the staff were friendly, and I’m dying to try some more items from the menu!

My Husband, 15 year old Son & I arrived about 2:15 on Sunday 18 July 2021 to see a queue of about 8 People which never moved. I went up to read the large choice of ice creams & overheard the waitress at the front of the queue advising they were shutting at 3pm & they were only taking taken away orders. As we only wanted 3 ice cream cones this suited us fine & we continued to wait. we could hear disgruntled people in the queue complaining they only wanted to pay but still they didn't separate the queues for customers wanting to order & those wanting to pay ( there was plenty of room beside the window where a separate queue could of been formed). We were amazed to see a young waitress with a plait walk out with a notebook in her hand, look at the queue & walk back in the cafe! The tall lady customer hovering on the edge of the queue was finally approached by the young waitress with 1 ice cream, she stated I ordered 3 ice creams & not in that flavour. She said look I 've been waiting over the 30 minutes & you have got my order wrong. Can I have my money back. They did this immediately ( there was no hesitation to sort this transaction which seems to suggest this has happened many times). The next customers were very nice & said look I'll take that lady's ice cream & order 2 more so you're not losing any money so they went out there way to help the business. Unfortunately the young waitress didn't seem to understand & took the ice cream away, & brought 3 new ice creams out & the other customers ice cream out which was now melting & left this ice cream on a table to melt in the sun( it was a glorious sunny day) . At last it was our turn - we ordered 2 raspberry ripple ice creams & an oreo ice cream.-all in cones. The older curly haired waitress advised there was no rasperry left so we ordered a peaches & cream ice cream, a strawberry cheese cake ice cream & the oreo in cones instead. We used our initiative to move out the queue & stand by the window. After 10 mns our order came. she said here is your strawberry ice cream, peaches & cream & oreo ice creams but the oreo was in a cup not a cone. I pointed this out straight away & she said I'll change that for you but walked away to get the bill without taking the tub away. She then came back with the bill. My 15 year old was fed up by then after waiting in the sun for 40 mins & said I'll just eat it . My Husband eat his & stated it was strawberry not strawberry cheeses cake,. As we walked away we noticed a board stating sorry you will have a long wait today as our waiting staff are training & we overheard the older waitress with curly hair stating sorry I thnnk my colleague has took your order wrong which we heard about 6 times whilst standing in the queue. Dibley's please take some advice because my ice cream was delicious & the menu looked so delicious because you are going to lose trade & money due to your incompetent waiting staff. If you are training staff you need an experienced waitress to shadow the training staff until they feel confident in their job. Please consider hiring experienced waitresses as the young waitress with a plait seemed to show no initiative & did not step up to take orders she seemed to want to hover in the background & when she did take any orders she got them wrong. I like to support local businesses & the café is in a prime position with passing trade walking to the beach. We even received a booklet with discount vouchers through our door in Whitley Bay & the choice of ice creams & menu had made Dibleys so enticing but we were left frustrated & disappointed yesterday. In theory this business could be such a success but the waiting staff are going to make them bankrupt!

Great service , staff very friendly and helpful explaining the menu and cocktail list. Very reasonable priced and if in the area definitely worth a visit just to see the deco in the toilet. Thanks too the staff for a great afternoon.

It was a hot afternoon so we stopped to sit outside and have a cuppa and an ice cream. Unfortunately, despite there being only about 7 tables, it took ages to be served. When the pleasant waitress brought the menus, we said we’d just order...

Enjoyed the afternoon tea, plenty of choices and lots of food. Only disappointment was that the cream scones had squirty cream instead of double cream and it had turned to liquid by the time we came to eat it and was too sweet also. Fresh...

We were visiting Tynemouth for the day and saw some excellent reviews, so sought this place out. Well meaning staff but ineffective, beautiful interior decoration BUT honestly ‘how not to run a business’! We were seated outside, waiting for more than three quarters of an...

went on my date to here and it was awful. service was horrendous, waited for about 30 mins before we got table service, ice cream was ridiculously strong and waited about 20 mins for a spoon. did not come and check if we were finished,...

It was a hot sunny day and, in spite of this, we felt it was wiser to sit on the pavement outside. Our order was taken quickly, although my wife had to pop inside - suitably masked - to investigate the cakes. The café was...

Ordered an afternoon tea for three to takeaway. Was asked for choice of cake and scones, and was amazed by the amount of food that I got for 3! Each person got sandwiches, a large slice of cake, a scone, and then a selection of...

Went tonight with family had chicken burgers amd cocktails got to say cocktails were absolutely awful nobody drank them and withing 10 mins of food we had to leave as people in our party got horrendous pains in stomach worth saying we wont be returning...

Visited dibbleys this morning for breakfast, ordered a full English breakfast it looked and tasted so good thoroughly enjoyed it. Staff were very pleasant and very friendly. Dibbleys has a lovely atmosphere, we will be back.

In theory this place should be amazing but unfortunately it’s the service letting it down. I have to point out this is not due to the staff personally as I could see they try hard but something isn’t working. We visited on a quiet Friday...

We popped in for lunch today after a walk on the beach. Lovely food and drinks. Very friendly and engaging staff. My little one chose a huge slice of cake after his lunch and ate a third of it and we took the rest home....

The food was OK but the upstairs seating arrangement is very claustrophobic. I really don't like having to go downstairs to order. Proper table service should be done. Won't be back Sorry

Popped in for hot drinks and scones. 1st time we’ve been and a lovely little setting. Really friendly service and loads of choice. We didn’t have long otherwise we would have stayed for food but definitely be back as the ice cream selection looked amazing

* I did send this feedback directly to restaurant themselves but they didn’t respond. I’ve followed the page on Facebook and finally had a free Saturday to attend , I rang up and booked with no problems. We turned up for our booking at 2pm...

Best cheese scone in Tynemouth ...We called in for coffee in the morning,loved everthing.The girl who served us very friendly.

I have just found this lovely cafe. It's great surroundings, lovely coffee presented in a super coffee cup and you get a small biscuit to dunk. What more could you ask for. The upstairs is so nice. I totally recommend this place, reserve a table👍

I’ve been to Dibbleys a few times now and it is a great spot for ice cream, food or even just a coffee! Staff were lovely and made us feel very welcome. The ice cream is to die for and they almost have a willy...

They have a fantastic range of food... savoury and sweet! The gelato is amazing and they’ve recently expanded into serving main meals, breakfast included. They cater for everyone, those who are vegan and gluten free are a couple of examples. The staff are all so...

I’ve visited4 or 5 times to try and give this place a chance. It’s new and there will be teething problems but it’s got worse with every busy. I’ve dinned in also just got take away ice cream and coffee. The last visit I had...

One of the best places we have eaten out in a long time. Excellent menu and great value. The food was delicious but remember to save room for desert ,especially the ice cream . There was no rush and the staff were lovely and helpful,...

We have tried this place a several times now and service has been painfully slow every time. Very disappointing! Ice cream milkshake, expecting a thick one, was just flavoured milk and £4.50. Slice of tiny cake, no price displayed, cost an unbelievable £5.20. We will...

The food and the staff are brilliant. Don’t have one bad thing to say. There is an extensive range of gelato and they also have vegan gelato. They also have amazing cocktails.

Lovely coffee and great range of cakes on display, was served by a lovely waitress who was so polite and made it a lovely experience, will definitely be returning!

A beautiful set up which offers lots of treats and snacks for vegans which is brilliant! Incredibly helpful staff too, will be visiting again to sample one of the lovely cocktails!

Visited this evening have been a few times what a lovely place had coffee and cake. Lovely atmosphere staff very friendly always smiling and great service. Surprised at other comments as been here a few times and never had loud or abnoxious staff suppose you...

Waited over an hour for food then brought chips up when ordered skinny fries took them back came back and said don’t have any why not say they didn’t have any after waiting a hour table was pre booked over charged on bill won’t be...

Been to Dibleys a few times now and each time The service has got worse and is so slow it’s like watching paint dry. Have had to ask for take away coffee to be topped every visit, Latte is not a cappuccino! One of the...

Visited today and both had the full English which was spot on. It was very busy and a little chaotic but was worth the wait as the food was lovely. Sadly too full to try the ice cream!

I visited with my friend recently and was not disappointed! We had Ferraro Roche ice cream dipped in chocolate - very indulgent but excellent! We had two of these with two coffees for £10 which I thought was extremely reasonable. The service was great and...

Takeaway coffee, ice cream and cakes. Biggest selection I’ve seen of vegan ice cream, including Biscoff flavour and Bourbon biscuit (my bf couldn’t even tell it was vegan) so great for anyone dairy free, there’s also vegan cakes available and a selection of dairy free...

A good coffee is hard to find these days, I was really impressed. Some of the best ice cream I've had in a long time... amazing selection too! if you are a foodie you have to check this place out!

Lots of different flavours and sauces it was lush. They have contact less payment and a safe social distancing one way in and out, serving from the front door behind a screen