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3.8

Based on 1.338 opinions finded in 4 websites

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Nº 376 in 551 in Bedford

Nº 58 of 84 Other cuisines in Bedford

CUSTOMERS TALK ABOUT DISHES WITH..chocolatewafflecreamcakestrawberry

comment_iconOpinions

dessert island in bedford is the best thing i’ve ever tasted in my life it’s beautifully made and makes me wanna scream in happiness every single time it’s so delicious and creamy it makes me 😝😝😝😝😝😝

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Sophie Nichole . 2024-12-11

MORE AT Google

Highly recommended for dessert lover They had impressive taste and ambience Kids will love it as well

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Zeeshan Awan . 2024-12-05

MORE AT Google

Highly recommend dessert island. I tried with my friends, best service and quality desserts.

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Qadeer Ch . 2024-12-02

MORE AT Google

My dad and siblings come here on most Fridays. The lady that is usually at the till is so welcoming and thoughtful she goes above and beyond giving us a friendly welcome and great service...Give her a raise. Never had a bad experience at this food place!

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Briefly Flesh . 2024-11-30

MORE AT Google

My go to for dessert in Bedford 100%. The customer service is brilliant. Nice place to chill out with music and vibes. I’ll post pics when I go next

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ORZ Corbz . 2024-09-24

MORE AT Google

My husband and I love Dessert Island!!! We've tried the pink bubblegum ice cream, blue bubblegum ice cream, banana ice cream, chocolate ice cream, Ferrero Rocher cheesecake, Ferrero Rocher ice cream, Kinder ice cream, and waffle cones. All have been so yummy!! Everyone is so friendly there as well!

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W S . 2024-09-24

MORE AT Google

Food outstanding, customer service was great really definitely recommend

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Mahajabeen Ghafoor (Bebs) . 2024-09-19

MORE AT Google

I'm not usually one to write reviews, but when it comes to Dessert Island, I feel compelled to share my experience. Every time I've ordered or dined in, it has been exceptional. You can tell the staff truly love what they do, and it reflects in everything they make. Their waffles are like magic, the ice cream always tastes fresh and delicious, and the cakes are truly top-notch. It’s clear that everything is made with care and passion. Honestly, I have nothing negative to say. The only thing that could elevate Dessert Island even further is its interior design. I believe the ambiance should match the high quality and love that goes into their desserts, which are honestly exceptional.

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Carlotta Minka . 2024-09-17

MORE AT Google

Great service and on time delivery delicious delivered hot and yammi

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Moose Wala . 2024-09-09

MORE AT Google

Really nice tasty desserts . The Milk cake was excellent. Staff were friendly too

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azeem bhati . 2024-09-07

MORE AT Google

Such delicious desserts. Me and my family ordered a variety from the vast menu and we all were so impressed by the presentation and quality of the desserts. The decor is so clean and bright. My favourite dessert place in Bedford.

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Emman Raja . 2024-09-04

MORE AT Google

We have been ordering at Dessert Island for many years. Recently the service was not the same. The milkshakes did not taste as usual. The reason for this might be they have changed the ownership.

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Kingzz 4u . 2024-08-31

MORE AT Google

We have been using this restaurant for many years however we’ve had an acceptable experience today. Order placed via just eat however delivery did not arrive. When we called the restaurant they said the driver tried calling the phone number many times and left the food at the door. No phone calls were received and no food was delivered. The restaurant basically told us that it is what it is. Considering that we use this restaurant regularly they still did not believe us. We will hereby not be using this restaurant again!!

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Sunny A . 2024-08-25

MORE AT Google

Tasty and great value for money portions are huge. Waffles were quality - 4 in each portion and freshly made. Comes with ice cream, toppings and fresh cream. Really friendly staff too. Definitely recommend a visit with kids. Parking right outside is free after 6pm.

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Hana Ahmed . 2024-08-06

MORE AT Google

Everrytime i go in there the staff always smiling and very friendly. Also the milkshake that we get from here which is raspberry ripple is always spot on 👌can not get this milkshake anywhere else also they have a big variety of milkshakes ice creams and also hot and cold desserts. As i have been going there sincenit has opened. So check out people

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Mohammed Ayub . 2024-08-02

MORE AT Google

Absolutely amazing quality desserts!!

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Bibivlogs . 2024-08-02

MORE AT Google

I’ve been a regular customer at Dessert Island for years and have generally enjoyed their offerings. However, a few hours ago, I ordered two milkshakes - a Mars and a Chocolate Gelato - and both tasted off. Despite informing the staff, they did not acknowledge the issue and insisted that the milk and ice cream used were fine. I had to bin both shakes due to their poor quality. This lack of customer service was disappointing, especially given my positive experiences in the past. I hope they address this issue to maintain their usual quality standards.

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Hamzak7860 . 2024-08-02

MORE AT Google

Price are good The desserts are amazing Friendly staff 1000% recommend

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Sebastian M . 2024-07-28

MORE AT Google

I love it, Arsh was amazing , so kind and friendly I will definitely come back!

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Nouha Bouji . 2024-07-28

MORE AT Google

Best dessert place in Bedford. Price is reasonable in fact better than any other dessert in Bedford as well as taste.

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Taimur Raja . 2024-07-16

MORE AT Google

Very pleased with the service, good value for money.

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iRonnie7 . 2024-07-05

MORE AT Google

Staff are welcoming especially ayesha and arsh they know what the customer wants and are bubbly.

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Suby B . 2024-06-30

MORE AT Google

I received my order and my cookie dough was uncooked :(

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mrs . 2024-06-30

MORE AT Just Eat

Excellent service, and listened to what I ordered with the extra sauce.

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Sumaiya Bibi . 2024-06-30

MORE AT Google

Ordered a delivery this evening but after an hour and a half waiting we decided to call to find out how long our food would be. The woman on the phone was rude and basically said they had no delivery drivers and hung up, we called back twice with no answer. Common courtesy would have been to call us an let us know our food wouldn't be coming. Customer service is absolutely disgusting. We have used dessert Island many times but will now take our business elsewhere.

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Katie Dale . 2024-06-22

MORE AT Google

Order was incorrect and very very late

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Lauryn . 2024-06-03

MORE AT Just Eat

came here to treat my 3 little ones after school. wish i hasn’t bothered! Place Needs a deep clean. not very nice at all, gym stuck to tables, spilt food down side of table, tatty seats with foam showing through. icecream tasted very odd! did not like it. Ordered rainbow cake, honestly thought it was a display cake only, given to us by mistake! it was rock hard, i banged it on the counter to show the lady just how vile it was!! waffles were ok, lacking any toppings, very very tight on the toppings! maple syrup waffle i wasnt excepting it to be so very dry, it waS very dry! Very limited drinks, no diet coke/coke, no fruit shoots for kids. no smiles with service. the place was dead. now i know why! i would not recommended at all.

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Zoe Castle . 2024-05-21

MORE AT Google

Spent £6 on cornflake tart and it was so small. Not good. Literally got mugged off. Don’t recommend to order online. Not happy customer.

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Zackia . 2024-03-11

MORE AT Just Eat

I always get a quick service here. Staff are always welcoming. Reasonably priced items.

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J Miah . 2024-02-28

MORE AT Google

This place either needs a complete change of staff and management even possibly ownership, as I literally walked in and could have had a better welcome from speaking to a wall. Outdated no hot drinks!, no smiles, no wonder it was empty !!!

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Obi Rahman . 2024-02-06

MORE AT Google

Good be better and staff need a bit more energy and motivation.

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Cupping Well . 2024-01-16

MORE AT Google

My doughnuts were so stale they didn’t get eaten, very hard as if they had been repeatedly reheated

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Harls . 2024-01-02

MORE AT Just Eat

The custard was cold and only got half a pot

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Craig . 2023-12-29

MORE AT Just Eat

absolutely yummy, just perfect for a treat.

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Kim . 2023-12-21

MORE AT Just Eat

Actually somewhere that let me charge my phone!

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George Downs . 2023-12-04

MORE AT Google

If I could give less than 1 star I would. Ordered at 6.30pm and wasn't delivered until 8.20pm (after telling me delivery would be 30mins) The cookie dough had the wrong topping was cold and rock hard plus the ice cream had melted. The mocktail was practically water. Had to phone twice for order update and kept telling me it was out for delivery (been saying that since 7.20pm) Massively disappointed and will NEVER be ordering from here again. Ridiculously overpriced for what I got as well (only ordered because of pregnancy cravings)

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Gemma . 2023-12-04

MORE AT Just Eat

Taste amazing, generous toppings, tad expensive , good delivery time, may order from them again, but I seriously consider lowing the prices as the drink portions are quite small for the price

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Yasmin . 2023-11-03

MORE AT Just Eat

they gave the wrong sauce on top of the cookie dough and it was burn

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Aseefa . 2023-09-25

MORE AT Just Eat

Forgot two things in order paid £50 just a joke

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Connor . 2023-09-23

MORE AT Just Eat

I had to chase on just eat. Food was freezing apart from the ice cream which was soup. And spilt all over the other bits. Had to throw most of it away . Shocking food, shocking delivery, shocking care it was 30 minutes later then the latest time stated when ordering and it was then to late for my son to eat. The time above doesn’t let me change to 30 minutes

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Brandon . 2023-09-23

MORE AT Just Eat

First time visiting and when we are next in the area will definitely be visiting again. Waffle was light and fluffy and the ice cream had great flavours.

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matthew dennis . 2023-09-17

MORE AT Google

The milkshake are yummy really good and tasty, however my only issue is the straws very bad can’t even suck properly

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Arman . 2023-09-10

MORE AT Just Eat

My Sunday was missing and took them 1 hour to bring it and half melted and didn't taste great

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Salvatore . 2023-08-31

MORE AT Just Eat

Arrived cold and late due to the delivery driver. Was prepared and left shop on time

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Rachel . 2023-08-30

MORE AT Just Eat

Got the order early and thought “great”, then halfway through my birthday milkshake saw a big black eyelash in it. Totally ruined it for me and won’t be ordering again on that basis unfortunately.

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verity . 2023-08-04

MORE AT Just Eat

Really loved going here however the standards have dropped, the girl at the till is moody and gives very poor customer service. To be honest it isn’t a very pleasant setting as it used to be. Always have to get them to clean the table. There is one guy working there and his customer service is really good however he is at the back. I think they need to take the girl to the back and get the boy to the front. Will makes a huge difference!! I don’t think I’ll be going here anymore to be honest!

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shuhel786 . 2023-07-30

MORE AT Google

The place has dropped its standards very low. They seem more busy with take away orders than customers dining in front of them. Place was dirty, sticky tables and extremely dirty chairs that have not been wiped clean for a very long time. Customer service was very depressing, no smile, no hello, nothing. Food was served with minimum effort. Even my kids refused to sit on the chairs but as it was late and we have already ordered I had no choice but to sit through after asking them to clean one of the tables. There were dried food, wet food all over the floor around the table, on the chairs. This is a big fail in my opinion.

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Sima Khanom . 2023-07-08

MORE AT Google

I ordered a large sorbet and got a normal and our delivery was partly melted and over 30 minutes late. We have ordered from here quiet alot in the past without any issues.

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Mervyn . 2023-07-08

MORE AT Just Eat

The deserts here are nice and a good value for money. The venue could do with more seating for customers and a little refurb as the decor seemed a bit dated. However, the service was good and the deserts were nice so can't complain. Would go again.

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Lamar D . 2023-06-27

MORE AT Google

Food was late, cookie dough was cold waited 2 hours for my order…

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Teddy . 2023-06-04

MORE AT Just Eat

Cakes were smashed and completely uncared for. Only 1 was almost a slice of cake

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Jade . 2023-05-16

MORE AT Just Eat

Ordered shakes, which weren't even made properly. The little girl serving had so much attitude and should have stayed at home. The guy there does a much better job, a shame he was in the back.

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Az M . 2023-05-08

MORE AT Google

What should have been warm was cold and what should have been cold had melted. Long delivery time was delayed even further and they still charged a delivery fee for this privilege. Not impressed at all..

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Sacha . 2023-04-18

MORE AT Just Eat

Wow, it was really nice. Fast delivery. Thanks 😊

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Angelina . 2023-03-31

MORE AT Just Eat

Great as always, only thing will say though is the blue mock tail was a little too syrupy this time really didn’t enjoy.

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Paige . 2023-03-28

MORE AT Just Eat

Over 30 minutes late after a 1 hour delivery window - rude staff on the phones and delivery drivers with no change. After 1 hour 45 minutes we have no dessert as the driver had no change and got told to take it back. Shocking service.

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Eleanor Morris . 2023-03-23

MORE AT Google

Amazing desert!! Would highly recommend.

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Austin Coutinho . 2023-03-19

MORE AT Google

Coconut and banana ice cream scoops,lovely

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Peter Goldsmith . 2023-03-12

MORE AT Google

Food was cold. Driver left food at doorstep

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Amelia . 2023-02-26

MORE AT Just Eat

Great milkshakes (best around) and reasonable prices, too. Pick any flavours you like, although I highly recommend Jammy Dodger flavour 😁

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Jonathan Birt . 2023-02-08

MORE AT Google

Really late and got the order completely wrong I would like a refund

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Taylor . 2023-01-28

MORE AT Just Eat

If I knew it was going to be 2hrs delivery I would never of ordered

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David . 2023-01-28

MORE AT Just Eat

Been a regular here for years 🤤😂. The foods grate and staff and owner are awesome 5 stars 🌟

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Howard Ross . 2023-01-25

MORE AT Google

My daughter daughter found human hair in the cookie dough we’d ordered. Made her quite sick actually knowing she’d ate part of the cookie dough before finding the hair. Took pictures. Never order from here again. Absolutely disgusting !!!

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seraj miah . 2023-01-17

MORE AT Google

Always amazing service and tasty desserts

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Hala . 2023-01-15

MORE AT Just Eat

Good customer service would be recommended for the quality of the following

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Matloob hussain . 2022-12-19

MORE AT Google

Thank you for the re-delivery of food with extras. Very kind and professional of you. Great company.! Great attitude towards customer satisfaction. A+++++

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Clifford . 2022-12-08

MORE AT Just Eat

Delicious desserts, highly recommend to anyone who wants dessert for dinner!

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Kirsty . 2022-11-28

MORE AT Just Eat

Just bought a red velvet sponge through deliveroo stale and hard. Tried to call dessert island no one answered.

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Elvinah G . 2022-11-26

MORE AT Google

We ordered deserts and we asked for chocolate ice cream but we never got that and we asked for bubblegum sauce and sprinles but never received that we payed extra aswell and the food was cold I'm very disappointed

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Ranj C . 2022-11-25

MORE AT TripAdvisor

Excellent service food was on time and very polite staff

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M4500M .M . 2022-11-24

MORE AT Google

This place has gone downhill ever since the old management left. It's a real hit and miss nowadays depending on the staff working there at the time you order. And why does everyone look so miserable and hostile when you go through that door? Seems like you walked in on their break.

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Shah . 2022-11-13

MORE AT Just Eat

You take an order then the customer isnt waiting? Whats so difficult to understand? Dont them repeatedly to call back can tell you know were all walking past to snap a photo of the useless cow on the phone thats for sure plaster that on here so yall now ! Our friend just called to place an order there are 8 people who where ordering and he was told to call back ... Dissapointment in a cup is what this place should be called TERRIBLE BUSINESS ETHICS making people call back and wait.

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Gandalf Grey . 2022-11-12

MORE AT Google

Would give 0 stars if possible. Ordered through Deliveroo took one hour and a half before it was even out for delivery, waited a further 20 minutes to be told it would be another 20 minutes. Terrible service.

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Shannon Buckley . 2022-10-23

MORE AT Google

I loved the food and drinks 10/10

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Saskia . 2022-10-12

MORE AT Just Eat

Desserts are not worth the price. Quality and quantity both are worst. Staff is very arrogant.

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Virendra Ghorpade . 2022-10-11

MORE AT Google

Extremely rude staff. Terrible food.

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Neha Relekar . 2022-10-11

MORE AT Google

Ordered waited nearly a hour to get a text saying driver couldn’t find my house - rang them this wasn’t true they didn’t have any drivers working - don’t waste your time

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Alice . 2022-09-27

MORE AT Just Eat

Lovely cake very fresh. Hot chocolate was so smooth and tastes delicious

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Rebecca . 2022-09-26

MORE AT Just Eat

Awful delivery. Rude driver. Rude at the restaurant. Refused to accept she was at the wrong house. Finally got food 3 hours after ordering

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Lizzie . 2022-09-24

MORE AT Just Eat

However the driver would not bring my food to the first floor and made me Come down even though I have a 1 year old child in the flat. Her reason was because of health and safety trips and falls (her words). This is not acceptable and is not the rules I will not be ordering again unless something changes - if I hadn’t paid by card you would have wanted your money and come up to get it: what a shame

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Jason . 2022-09-18

MORE AT Just Eat

Lovely desserts, arrived in good time, would order again

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Kavita . 2022-09-16

MORE AT Just Eat

Ordered over hour ago was told will be here 30/45mins it’s past midnight 00.15 and still hasn’t arrived the order left the shop 25 mins ago waste of time

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Sam Hussain . 2022-09-15

MORE AT Google

Earlier than expected which worked out great. Hot and delicious. The delivery driver was very nice and polite, wishing us a lovely evening. Great service.

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KYM . 2022-08-29

MORE AT Just Eat

food had a hair in it and the employees were all rude and unhelpful very disappointing.

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Iffat Sujan . 2022-08-24

MORE AT Google

Fast delivery, food delicious just ashame the delivery driver was so rude

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Rachel . 2022-08-23

MORE AT Just Eat

Lovely desserts, great staff, great atmosphere...Best ever gulab jamuns in town

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Shabnum Merban . 2022-08-16

MORE AT Google

The food is normally nice but yesterday it was really nice. It felt all so fresh, the waffle I had was devine, soft and fluffy just the way it should be

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Luke . 2022-08-16

MORE AT Just Eat

Cakes were small for the price, quite dry as well. Shakes are the best to order

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Fahim . 2022-08-08

MORE AT Just Eat

Never actually arrived.what a joke

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Simon . 2022-07-18

MORE AT Just Eat

super friendly staff and great desserts :)

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Gabriela Jesus . 2022-07-11

MORE AT Google

Great hot food. Fresh strawberries and bananas on my waffle with hot custard on the side. Delicious! Thank you.

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Loren . 2022-07-02

MORE AT Just Eat

collected our order at gone 10 o’clock & asked if we could dine in then got brilliant service and amazing food. very impressed will be coming back soon!

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jess . 2022-07-01

MORE AT Just Eat

Awful food, awful service, amazed it is still open. How can you get a chocolate cake so wrong.

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richard smith . 2022-06-24

MORE AT Google

Ordered at 9.24 , it's now 11.04 and I'm still waiting.

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Nick . 2022-06-20

MORE AT Just Eat

Rainbow cake super dry, wasn't cooked in the same day, not maybe the day before. We don't come back for sure

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E M . 2022-06-08

MORE AT Google

Food took over an hour to be delivered, was cold on arrival, not enough custard. Not worth the cost

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Klawdia . 2022-06-06

MORE AT Just Eat

Rude servers and terrible service. The food is average tasting and loaded with sugar. The cookie dough is often raw - so be careful!

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N. U.C . 2022-05-26

MORE AT Google

Brilliant, very quickly delivered. My kids love it. I could eat it all day. The ONLY downside is the calories! Lol! Delicious.

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Layla Lucia . 2022-05-25

MORE AT Google

Food was delivered ok but Was horrible where is should be nice and soft it was so hard it couldn’t be eaten

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christine . 2022-05-22

MORE AT Just Eat

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