Desco Lounge in Solihull

I can't say enough wonderful things about the service I've received from Zoe over the years! She consistently goes above and beyond to make sure everything is perfect, paying attention to every detail and always anticipating what I might need. Her professionalism and genuine care for her guests make her stand out in every interaction. Thank you for your truly exceptional service over the years!

Went for some brunch with my brother and we were well taken care of and the food was really good quality. Care has been taken with the produce. Will be visiting again.

Enjoyed drinks, interesting decor, friendly staff.

Went with the boss, lady who served was very professional.

Always a great place to stop for food and drinks. Great menu which caters to a wide range of dietary requirements. Huge fan of their iced coffees and frappes. Great location and lovely staff.

100% recommend this place Staff are very welcoming Food excellent Fantastic gf option What's not to love

Lounges always have great vibes, my local is no different. Turning into a go to for a chilled pint or two

Lovely atmosphere, awesome cakes and the coffee was pretty good too...

We like the cocktails here and it's nice my dog can come with me

I use this place often. Staff friendly. I enjoy the food. Atmosphere great

Zoe is amazing! Such a lovely waitress and is always doing the upmost to make our visit the best! She makes Desco Lounge!

Awesome place, myself and my son love it here. The staff are great, the good is delishous and it's nice and chilled. The flatbreads are particularly good 👌

Carrie is the nicest waitress ever and the drinks were lovely x

This is a really lovely café/bar. Staff are friendly and helpful. The vibe is relaxed and dog friendly. Drinks were delicious, as were the cakes. We will definitely be back, and we recommend a visit.

Tapas very good.. food quite spicy.

I used to love Desco. Food was always out promptly (we usually go either Monday or Tuesdays at about 6pm) and was always delicious and worth the money. Lately, we've three times received wrong orders and one of us (my turn last night) has to sit waiting while everyone else eats. The food portions seem to have shrunk and we've all been left feeling disappointed. What's happened?! Please get your act together as the 5/6 of us really have enjoyed meeting there up to recently.

Nice food but it would be good if they offered a choice of unsmoked bacon.

Service was great, food fabulous, very dog friendly. Will definitely be back

One of my favourite places to unwind with friends. Be it for lunch, or drinks, the Lounges cater for a variety of allergens. Staff are always friendly. The decor is so cosy

Great dog friendly place, good food and great service

Great place, amazing atmosphere, the food was delightful and such lovely staff. Highly recommended.

Ordered on the app, great service. Good vibe. Really enjoyed the food. Will be coming back.

Service is a bit hit and miss this place is busy usually food is ok although more expensive than some places it’s normally not too noisy

Amazing place..the selection is vast and so tasty..I'm working my way through the menu..I come on my own mostly and I love relaxing here.

ordered churros with friends and the chocolate sauce tasted like dish soap and chemicals. made me feel sick.

Been here a few times and to a couple of the other chains they have too. Food is good and hot drinks are great. Went there a few weeks ago and I took my dog in who was very elderly. Had a lovely lady approach me and ask me all sorts of questions about my dog and was so friendly. I even bumped into her soon after, as she must of finished her shift. Even then she was still wholesome and polite to me - I'm so sorry that I didn't catch her name but if you're reading this, thank you for being such a kind employee and person!

Just OK. ------------------------------------------------------------------------------------------------ I have been asked by the owner to say why I gave the above comment. The service was very good and positive - no issues. However, the coffee was not great - guess I am spoilt by going to a couple of excellent coffee houese in B'ham and Solihull. It a a shame as they all seem to have the same machines?? Then the harissa chicken flatbread: it arrived cool, or at least not-hot. Had it been left to cool whicle my wife's meal was prepared? And it had little taste or harissa ("hot chili pepper paste" according to Wikipedia) punch. Presentation was v good but the product lacked flavour or fire . It was "just ok". I would have preferred to have given these comments privately and am happy to take down the post in due course. I confess that I am impresssed that Desco Lounge reached out to ask for an explanation. John

Ordered the cauliflower dish which was okay. The cauliflower did not taste nice at all, the rest of the dish was nice. Naan was good. Pineapple juice was great. Decor and seating here is so lovely. Can sit upstairs undisturbed on a weekday morning/afternoon.

Great ambience and quirky place. Good variety of food on the menu but everything that's done before. Nothing that really stands out as unique. Very bar foody chain of restaurant style. Over priced for what it is Especially drinks. 2 captain Morgan doubles cost over £20!! Bit rich! Very popular for breakfast.

Great food, great service and great value for money. Decided to revisit the restaurant whilst needing to visit Birmingham, from Blackpool, for an appointment because we liked it that much the last time we were there.

Had a really satisfying breakfast ✅

Loved the place. Jam packed, great food. A bit loud in the morning

Lovely relaxing place nice atmosphere had to wait a while for a seat but it was well worth the wait. A good selection of food they were very busy which is always a good sign that the food will be good . I will be back very soon .

Lovely waitress and staff but I'm a bit disappointed that I had to ask fo bacon that should have been on the burger. My partner had already finished the sides that came with the meal by the time they brought the refreshed burger back out. Been to 2 of the lounges already and I had a better experience at those

Food was great, toys for kids and the customer service was incredible, especially the blonde lady with the tattoos.

Beautiful ambience, good service

Lovely place, great food. Music is a little too loud upstairs...couldn't hear my friends talking!

V. Nice place my favourite place to come

(Updated review) Visited on Christmas Eve 2022 with my family for lunch. It was very busy and staff were clearly under a lot of pressure but unfortunately one of our groups food arrived cold, not a big deal and they quickly replaced this and apologised. Midway through eating my breaded chicken breast I noticed that it was completely raw in the middle, not just undercooked slightly but completely raw, this was seen and acknowledged by my whole family and our waitress. I was pregnant at this point so understandably very concerned! The front of house staff who handled it were fantastic and lovely, I couldn’t fault that, they were so apologetic and dealt with it really well but it’s concerning and disappointing that the kitchen sent out that out. I was called by the a male member of staff from the lounge a 3 days after the experience who was ‘checking on’ me (27th December) and was asked by the member of staff quite aggressively why I had not been to a doctor as I had been experiencing some not so nice symptoms following this… funnily enough, my GP was not open on Christmas Day or Boxing Day! I made head office aware of my experience and was informed I would be sent a goodwill gesture… this never came. I’ve been put off this place for life!

Great range of food and nice atmosphere with decent service - just a bit pricey at over £10 for a large class of sauvignon blanc!

Nice place , good atmosphere and friendly staff. Food was tasty and there's a good selection to choose from. Also good selection of drinks.

It was a Saturday afternoon when arrived & busy so waited for a table. Therefore may be best to book if want a guaranteed table. Lively place, nice decor with a good variety of foods on offer. Staff friendly & order’s can be taken or ordered via the app. Prices are reasonable & food was nice. Nice stop off to grab a bite to eat.

Went there as a second choice but really liked it the decor is contemporary the food was delicious and service was good will be using again and more often

I normally come in every week, normally just to get a Coca-Cola sit down get on with some work and it’s great environment. It’s really tranquil peaceful it’s relaxing and I really enjoy it. The staff are very friendly and inviting, and I really really enjoy my time

Popped in with our dog and the staff were friendly and helpful, great food selection, Nice atmosphere

Lovely 1st visit with a group of friends. Unable to book during the Saturday afternoon so we risked it but there was large table available will extra seating upstairs. Ordered tapas food was lovely, staff were attentive and friendly. Would definitely recommend a visit.

Very Good drinks, nice music and good atmotpshere

This review is based of a number of visits to Decso Lounge. Today being our most recent. I'm not one for normally writing reviews but all staff who work here deserve recognition. The customer service i can't fault staff are always friendly, welcoming and they take pride in looking after you whilst your there. The staff at Desco Lounge work well together a real team effort and that adds something lovely to the atmosphere of the place there a cheerful and caring bunch with a warm energy. Having a family member who is ceoliac dining out can difficult and risky but the staff here have a clear knowledge and understanding of allergens/intolerances. She's always been ok after eating here and the selection and choices on the GF menu is amazing You can tell the chef's take pride in the food they are serving to every customer the quality is always consistent. We've visited on a number of occasions at different times in the day at times when it's quiet and when it's been extremely busy but the experience has always been a good one, never disappointed and we always recommend desco lounge to family and friends definitely one of our favourite places Thanks to Zoe, Mark & everyone else working today for looking after us. Kelly x

Friendly service, poached eggs were vaguely warm on the tiniest bagel with salmon , £10!? no de caff coffee? We sat upstairs, mirrors on the wall were filthy, worst thing was it’s freezing 🥶 in there, nice place fab decor but too expensive for the small portions

Can’t fault the breakfast would have given 5 stars for that & the cappucino but get the heating on we shouldn’t have stayed there we sat shivering it was so cold in there, a meet up with a friend & a chat turned into a quick breakfast & out as it was so cold & in -2 degs we need to be warm

A really good menu with attentive service despite being very busy. A relaxed, informal spot with a menu and food quality that outweighs expectations.

Went out for Brunch on Sunday afternoon and food was really.nice. We had the breakfast muffin with egg and. Bacon. Really delicious!

Great place to stop for a few drinks after walking our dog, friendly and relaxed.

Always excellent. Good for a casual family outing after the park, or for a few drinks with friends in the evening.

Great food as always! Slightly frustrating interactions with the server this time though. I ordered a flat white with cold milk using the online menu (so that it was safe to drink next to my toddler) and the server came to check whether I wanted it iced. No thank you, I'd just like the milk to be cold please. She then explained that a flat white is a hot coffee and again ask if I meant an iced coffee. Eventually I thought I had explained it properly by asking for it to be room temperature, but then the coffee I got was scalding hot anyway! I appreciate checking once but it made me feel like I was going a bit bonkers. Similar with my food order, I got a selection of the 'extras' and some were veggie (vegan sausage, vegan bacon) but I also got chicken for my daughter. When the server brought them over she made it sound like my order was weird and even said 'the kitchen was confused'! Everything I ordered was on the menu so I don't see what was confusing. It can't be that unusual that someone orders for multiple people at once, and that they might have different diets. Also this isn't the case for me but some people just don't eat pork. Unnecessarily judgmental overall!

Very tasty beers and the food is also great. We love bringing our dog here, she is always welcomed by all the staff who are all lovely. Try the hot chocolate extra hot with oat milk! YUM

Good food, good service, a bit loud for conversation.

Like it nice and relaxing and helpful l will be back.

Popped in on the off chance while shopping nearby, and it was very good. An interesting menu, good quality, friendly staff and a nice ambience. Would recommend.

My recent dining experience at Desco Lounge was regrettably overshadowed by two significant issues that significantly impacted the overall enjoyment of the meal. Unfortunately, the presence of hair in the food and the subpar temperature of the dishes left me with an unappetizing impression. Upon receiving my plate, it became immediately apparent that attention to hygiene was lacking. To my dismay, a long strand of hair was unmistakably woven into the dish. This was not only unappetizing but also raised serious concerns about the overall cleanliness of the kitchen and food preparation areas. In addition to the hygiene concern, the temperature of the food was far from satisfactory. The dishes (which was two breakfasts), which should have been served hot, arrived disappointingly cold. The contrast between the lukewarm temperature and the expectations of a freshly prepared meal was stark, leaving me with a sense of dissatisfaction. When i bought these issues to the attention of the staff on service, they were apologetic and responsive, and we were told that we would be contacted by the management team, at the time of writing still have had not been contacted.

Been lots of times now and never disappointed. Lovely atmosphere, great food which comes in good time, and perfect coffee. Dog allowed downstairs which is always great to see. Highly recommend.

Well visited place to eat, lovely friendly staff. Plates could be warmer but food quality was good. Top dollar from where I come. Come again yeah, I enjoyed the breakfast and my daughter always chooses fish finger sandwich which to me is overpriced but hey ho.

Extremely friendly staff & food/drinks were great, great atmosphere - would highly recommend

Excellent food and friendly staff, what more could you ask.

Popped in for a quick drink with the partner, was nice and warm, seats available with quick happy service

The atmosphere and the fact that they have a dedicated plant based menu is incredible... Great atmosphere, great food...

Desco lounge has always been a favourite place to dine. So I was dismayed to have a bad experience whilst dining there with my husband. My two issues were… My HOT CHOCOLATE drink that tasted of oats! It was very unpleasant and I returned it.. the lady in charge said she had made it herself and used normal milk! and the taste difference was because it was Vegan! I didn’t realise there was a choice of milk until I checked the menu afterwards; apparently you can pay extra for oat milk as you may have a dairy allergies. I think they may be using the same jug for all there milks which isn’t great & could cause serious health complications for those with allergies. The lady did change my drink at no extra charge. I also ordered a side portion of fries for £3.10p. I received less than a small handful of fries. I asked if the portion was correct and was told the chef weighs the amount so it was correct. Honestly I thought it was daylight robber as there could only have been one small potato used. I have included pics.. felt totally ripped off!

We had a 50th Birthday for 29 people and - Bobby and team were excellent as we were asked to pre-inform the kitchen of our order. They had organised the upstairs to our preference and we were asked when we wanted the food to come out (the staff were excellent and very efficient) which was lovely (and hot!). We have also been for breakfast / dinner as a couple on several occassions and the place is great with a really good atmosphere.

Never let's me down great food and love their cocktails

Love this place! I love their menu, always take some time to choose what to order, just because there are so many delicious options to choose from.

Brilliant bar food and service always good and great dog friendly super n zoe n chef is great, give my boxer so much fuss!

I tried to book a 60th birthday and was told you can't book in the day but just to come in early and they would put tables together. This was not the case and I was told we couldn't have the party there. Luckily Indico were more accommodating so the 60th party could still go ahead. I'd advise not to go here with a large group.

A lovely bar with a good atmosphere and an extensive menu. Reasonably priced, tasty food. Staff are friendly and pleasant. Dog friendly. Only 4 stars as it get very noisy and echoey so it can be difficult to hold a conversation.

Quick coffee with friends, but always a good atmosphere in Desco Lounge. Would recommend highly.

lots of daft mistakes, had to chase up what was ordered.. things not ordered sent to table..

Love the food, environment, decorations , vibe, and the best staff.

As always with a lounge, great choice for coeliacs. The GF fryer was not working, however, I was still offered plenty of choices and even a soft drink on the house as an apology. Superb service and fantastic atmosphere , always have a great experience! Thank you Desco!

The staff are very nice and friendly. The meal was lovely , on the whole a good time was had by all.

Always wonderful staff, wonderful atmosphere and great food You're made so welcome whether popping in for a coffee or having a full meal A firm (and very reliable) favourite

Always excellent service, friendly staff and good atmosphere

Always do a smashing breakfast and also had the Tapas on a different occasion. Really good food that beats a lot of others in Shirley.

We came here for brunch. Loved it. Food was fab. Made to feel welcome, comfortable seating. Loved it.

Really loved my visit here -lovely environment-tapas was well cooked and tasty .

Tasty food served by efficient and friendly staff. An imaginative menu that also caters well for people with gluten intolerance I only marked it down for atmosphere as we ate very early in the evening when it was very quiet.

Best lounge! I had Spent a quality time there with friends.everything was top-notch and the indian guy who served Was very good.

Food was a 💯, great atmosphere, great customer service and Dog friendly too. Our server Hari was so helpful.

Lovely place to eat or drink, friendly staff and excellent service 😀

I would NOT recommend going to the Desco Lounge in Shirley unless you like to pay to be sworn at and be treated with aggression by the serving staff which is condoned by management. Terrible evening - went to meet our friend who is back in the UK after moving to Spain. Employee/server, Jack pictured above, swore at my husband calling him a p***k because he asked if he could sit at the sofa area as you come in. The incident was reported to the General Manager (GM) Rob, who agreed that the behaviour was unacceptable and inappropriate. Rob refused to provide surnames claiming it is not company policy. However, Jack came to our table following our discussion with Rob and was verbally was aggressive towards me and my husband following the initial report to the GM. When this additional incident was reported to Rob the GM he said he would talk to Jack after his shift indicating that he condones Jack’s behaviour and was happy to treat the remaining customers in this manner. This behaviour is appalling, inappropriate and unacceptable! Jack and Rob need to be made aware that paying customers pay their salary too. Jack needs to find a job that is not customer facing or undergo comprehensive training and Rob also needs to undergo people management training and customer service training. I have never been so insulted! We are Shirley residents have been patrons of the Desco Lounge since it opened. In all the years we have visited the Desco Lounge we have never been spoken to in this disgusting manner or been subject to aggressive and threatening behaviour by the staff. The standard of service has deteriorated drastically since the new team have been working in situ. As Rob, the GM, was totally ineffective at dealing with the situation and ensuring our safety, our party of 6 chose to leave the restaurant with our daughter leaving in tears. This incident will be reported to Rob’s manager, Vesele - again no surname provided.

Great place for breakfast and eat in a friendly relaxed atmosphere

This is my kids' favourite place. The food and beer are always good.

Food is consistently good quality and so delicious. Staff can be both attentive, and can leave you alone in peace to get on with your projects etc. Really good ambience, atmosphere and a customer service.

Good food, great service. Definitely recommend the Nasi Gareng!

Elliot is the biggest boy, great pints all the time and I do love the book corner great for hide and seek

very nice place, good drinks and perfect service ☺️

Good selection of gluten free food, lovely atmosphere, friendly helpful staff.

Came here for family brunch, Ages 18 months to 60. Excellent staff, wide choice and good service. Food arrived promptly even with a wide selection ordered. Tried Miami Brunch as vegetarian option as was pleasantly surprised as to how good it was. Would recommend this as there is also a play corner for little ones who may need more distraction. Good music too.

Out with my daughter for a meal to catch up with our busy lives.

The only issue is the lack of draught beer variety. There are about 5 types of larger/IPA, a couple ciders but no darker ales. Wish they would bring back Darkside.

Love the place ,friendly lovely atmosphere

Came here first thing on a Sunday morning. It was quiet but there was a good atmosphere. I ordered the Lounge eggs with chorizo, peppers and guac and added some crumbed feta and halloumi. It was so delicious! Honestly just what I needed to start the day. My friend had the shakshuka which she hasn't had before, she really enjoyed it and was impressed by the portion size. I've visted several Lounge restaurants and I've never been disappointed which is unusual for a large chain restaurant. Do love the quirkiness of the Lounge chain and the hodge podge of decor and you always know what you're getting