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Just recovering from cancer treatment and was taking a dear friend out for a birthday meal. Lady front of house greeted us by saying "you need to be out in 90 minutes". Was left feeling very unwelcome after a few seconds. We were not able to have puddings or coffees as we were over time. Really unpleasant and ruined what was a lovely meal. I feel bad putting 1 star for service as our actual waitress was very attentive.

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Richard Kerr . 2025-03-23

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Excellent food and service! 1. Everything was first class!

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Bálint Boross . 2025-03-13

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Special thanks to Bogdan and the Portuguese waitress. With there service and interaction this place was perfect

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Rick Van Ruitenburg . 2025-03-02

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Absolutely fantastic. Coming from the U.S. where 5 Star Steaks are ever present…this restaurant is a must try & definitely lives up to the standards we are accustomed to. Make a reservation ahead! View by the water is great, our waitress Denisa helped accommodate our special requests, and we couldn’t have been more satisfied. Thank you! Would love to come again some day. Amazing flavor, and the food stayed warm throughout our meal so every bite was just right.

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John Chimento . 2025-03-02

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What a beautiful place to dine! I really don’t know where to start. Food was amazingly presented, delicious, cooked to perfection. I ordered steak and omg! What’s magic ❤️ Cocktail experience was something else ❤️😍 Relaxing background music, ambient lighting, stylish decor and professional, lovely team! We will definitely revisit your restaurant ❤️

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Ilona Pro_mua . 2025-02-15

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Nice restaurant and good food. Thankyou to Maddison that served us who was really polite and smiling all the time. A credit to the restaurant

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tippers . 2025-02-12

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Amazing service, wonderful cocktails and delicious food! Also a stunning restaurant

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Emily Gitlin . 2024-11-19

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Adorable atmosphere, great and delicious food, absolutely stunning staff and amazing place. Definitely will recommend it and it’s worth to give it a try.

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Me You . 2024-11-10

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Nice food and lovely ambiance. Excellent service at time a bit slow, if you are not in a hurry then no problem.. I have my meal here while staying in the hilton metropole. It’s dinner all the time. Food n desert menu are a bit limited.

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Karthikeyan Krishnan . 2024-10-23

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Excellent experience can't fault anything

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Mark Kershaw . 2024-04-30

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The food and drinks were delicious and nicely presented. We had the pleasure of being served by George during a recent visit, and I must say, he truly elevated our dining experience, as he was attentiveness and warm, and made us feel looked after throughout.

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Val . 2024-03-23

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We eat at Brightsmith On The Water on Friday 9th February 2024, on the 1st evening of our 2 night stay at the Hilton Birmingham Metropole. Both the bar and restaurant area are lovely, we like the decor, vibe and relaxed lighting. The staff were also friendly and we enjoyed our time there. However, we both felt as if we didn’t quite get the full proper experience that others clearly have. Surprisingly, we weren’t offered the Valentines menu at all despite it running from that evening until 17th February. When we asked for a Ps, I Love You Cocktail which we knew was on the Valentines menu (we had checked online), the waitress was hesitant and didn’t seem to be too aware of it. We did get these cocktails but we were asked afterwards by a different member of staff how we knew about it, as though it was a secret. There was no apology for not offering us this menu. My partner also didn’t receive the mushroom sauce with her fillet steak. I had to go and find the waitress to inform her, and she initially thought I was asking for mushrooms. When the mushroom sauce finally came, there wasn’t any apology. It’s sometimes the little things that matter, that perhaps seem magnified especially when you’ve spent quite a lot. I believe it was £233 on the meal and later a further £140 on drinks which we spent when we went back there early the next evening, to enjoy the relaxing bar area. It’s clear we really like the place, but based on our experience, and the large amount we spent, we do feel a little shortchanged. I don’t recall even receiving an after meal survey where we could’ve mentioned these points. We are probably staying at the Hotel again in the next couple of months or so, but perhaps we will opt to eat at Resorts World instead, as there would need to be an inducement for us to return. UPDATE: I am annoyed as a Tripadvisor reviewer who spent almost £300 less than us and had a negative experience has been offered an incentive to return and we have been offered absolutely nothing! Very disappointing! Therefore my review score is now 2. Such a shame, as we would’ve returned, but this has incensed us both.

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Cjm Retro . 2024-03-19

MORE AT Google

A fantastic place to eat and make memories!

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Dorothy Klerck . 2023-11-20

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From start to finish it has been hands down one of the best restaurants.

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Gina Jackson . 2023-11-18

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I thought my meal was disgusting.

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karen Lewis . 2023-11-13

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Had the burger which was dry and lacked garnish.

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Paul Stannering . 2023-10-20

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Really nice ambiance in this place, food was really tasty and the service was fantastic! I would say, there was a little mishap with our orders but was put right instantly by the manager. I would highly recommend this place for anyone staying at the Hilton metropole or in the local area. Well worth a visit, and the cocktail presentation is amazing!

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Phill Quantrell . 2023-10-07

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The restaurant it is very well decorated, designed, modern and very clean. The staff is amazing and very professional, specially Green who was attending our table during the dinner. She took care that everything was fine and she gave us some recommendations about the food, also she was very kind and polite. The food was very presentable and delicious. Also it was served quite quick. The cocktails were amazing and very well presented. I liked the coordination and colaboration of the staff. They are working very well as a team. They have a good organisation and they are quite fast. I highly recommend this restaurant as the quality of food, drinks, and staff is amazing! The Brightsmith on the water has a fantastic view by the lake which is fantastic.

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Daniela Bichescu . 2023-09-10

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Absolutely everything was excellent. We went for dinner to celebrate my 26th Birthday. The staff were incredible and really went out of their way to make the dinner memorable. Special thanks to Nadia and Rosie who were both fantastic. The dinner itself was great. I am vegetarian and there were plenty of good options, as there were for those who eat meat/fish. I would 100% recommend.

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L B . 2023-08-21

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Visiting Brightsmith is always a pleasure. The food is packed full of flavour, clearly high quality ingredients used and everything is beautifully executed. The staff are attentive and service runs very smoothly. Decor is beautiful and luxurious, overlooking Pendigo lake it makes for the perfect place to date or catch up with friends over a seriously delicious meal.

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Josie Weetman . 2023-08-08

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Perfect. Thanks for the service!

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Largo Coppers . 2023-07-23

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I had a wonderful experience this evening at the Brightsmith restaurant. I decided to take my first ever solo dining experience here. I told the staff I was braving it and they couldn’t have been more supportive. I felt that every member of staff took time out to check on me. Somerin in particular was very kind and chatted with me and made me feel welcome and comfortable. I was given a lovely table with a view of the lake and the food was extremely good. Thankyou for a very positive experience. Highly recommended

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Davina Crawford-Young . 2023-06-29

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The service is outrageous, everything is taking ages!

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Nino Nötzel . 2023-06-14

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Surprisingly good, loved our evening here with high quality foods and great service. Definitely recommend.

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Karsten Veerman . 2023-05-25

MORE AT Google

Fantastic location with an absolutely brilliant team, drinks were fantastic, everything is freshly made with amazing ingredients. Gorgeous decor, fabulous place in the evening or on a sunny day as the drinks by the water are just ⭐️⭐️⭐️⭐️⭐️ 10/10. Can’t wait to return!

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Monica Martini . 2023-05-11

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Amazing food and relaxing experience. Would recommend to people looking for somewhere different outside of the city centre to have a great meal. The steak was epic.

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Tim Packwood . 2023-04-26

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Had a lovely meal here, great food and amazing cocktails. Service is great with lovely staff!! Really recommend

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Mxddy B . 2023-03-23

MORE AT Google

Oasis of calm, foodie goodness in Birmingham. Fantastic decor & FOH & food to match. Thank you for your recommendations, George. Great way to start a business trip on a Monday.

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Rainie Dhanoa . 2023-03-20

MORE AT Google

Amazing atmosphere, fantastic food and wine! All in all, it was a great night and we were glad, we found this restaurant. It was really nice sitting there, service was great and food was excellent! 10/10 can recommend.

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Amina Durben . 2023-03-19

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Met with friends here for a drink. Our server was the cutest and very nice. I didn't eat dinner, but my friends plates looked amazing. I did have dessert, the bakewell, and it was delicious! Would definitely come here again.

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Laura C . 2022-11-30

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We were a group of NHS nurses who came for bottomless brunch. We had the most amazing time thanks to Georgian and his team. James and Am deserve a special mention, nothing was too much for them. The restaurant is beautifully decorated and the drinks were plentiful, it is exceptionally good value for money given that we had excellent entertainment too. All of the staff were attentive and fun and created a really special vibe that we will never forget. Thank you for making us feel special, you are all amazing and a special thank you to Georgian, you are a star!!

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Sharon Roadknight . 2022-11-28

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We had an amazing bottomless brunch on Saturday, while listening to Julian Smith and DJ. The food and drinks were excellent and our server Em was wonderful. There was nothing she couldn't do for you. She was very accommodating and very bubbly. She is a credit to your restaurant.

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Sue Hawkins . 2022-11-07

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I stayed at the Hilton over the weekend and we were lucky enough to experience Brightsmith. As the restaurant hasn't had the official opening yet it was fairly quiet but the menu was still extensive for food and drinks. We started off only ordering cocktails but did move onto the food after seeing the prices. Slightly higher than other places (as you'd expect from the Hilton) but portion sizes were plentiful and definitely worth the money. The drinks were stunning and had a flair to them that you won't get in most places. We thoroughly enjoyed what we tried. You can also order non-alcohol versions of the cocktails but the price won't change due to the use of a non-alcohol spirit (it isn't just juice). We did have some issues with incorrect food coming out (we ordered risotto sides but received mains) however the staff ensured we were not charged incorrectly and corrected the bill with ease. Apologies were also given. All in all, lovely decor, amazing food and drinks. I will be back next time I am in Birmingham. Pictured is various cocktails, tomato risotto main and chicken lollipop tapas.

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Vicci Skinner . 2022-10-04

MORE AT Google

Absolutely fantastic spot to grab a bite and enjoy a lovely view. The staff is attentive and welcoming. The food is great and I highly recommend this location even if you're not staying at the Hilton.

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david . 2022-06-08

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