Based on 483 opinions finded in 2 websites
Based on 483 opinions finded in 2 websites
Opinions
Me and my family had Christmas dinner out at the Derwent. Simon and Charlie the landlords are very welcoming and made the day perfect from start to finish, they couldn’t be more accommodating. The food was unbelievable, will definitely be visiting here again!
Emma Gartland . 2024-12-25
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Plesently surprised with the swift and friendly service. Food cooked as requested and was excellent value for money. Hope to return often
Simon Chapman . 2024-12-23
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Customer service was incredible the food was hot delicious and came to the table very quickly, not from the area but will definitely make a detour to return one day well done to all staff keep up the good work
Dan Abbott . 2024-12-21
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Olivia is the best member of pub staff I’ve ever had the pleasure of dealing with, 10/10 would come again
Dan Leyland . 2024-12-19
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5 stars for Olivia for service and best xmas tshirt... this is the way...
Francois Janse van Rensburg . 2024-12-19
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Great service, lovely food, brilliant atmosphere, we had a big gathering for a Christmas get together and it was perfect. Thanks Olivia!
lucy counsell . 2024-12-19
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Lovely meal ,friendly service ,not a long wait for the meal.
Ruth Hodgson . 2024-12-13
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Overall, we enjoyed our experience here and will certainly come again.
Alice Ruth . 2024-12-13
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Very fair parking scheme, clearly signposted
Simeon Briggs . 2024-12-12
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Absolutely disgusting for trying to rip customers off for parking fine. No obvious sign saying the customer’s vehicle needs to be registered and no info from staff either, not even have to mention when it is dark in winter. Tried to appeal with our meal receipt and it was unsuccessful due to no sufficient evidence. What a disgrace for such business to exist in Malton!
Z G . 2024-12-07
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Brilliant pub been an our local for year and run by great lads, all staff really helpful and brilliant atmosphere!
Living with Libby . 2024-12-07
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Great food, lovely atmosphere and fantastic service! Will be back very soon - thank you!
Jane . 2024-12-06
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Good tasty food came quick, only 1 moan had to order at the bar table service would have been better. I will be back 😎
Chris Gallier . 2024-12-06
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Put on a balaclava and striped black and white t-shirt if you want to rob people of their money for parking in your empty carpark for a few mins. Take, take, take for something so inconsequential and an easy mistake missing a sign god forbid.
Jonathan Matthews . 2024-12-02
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Warning: Went late afternoon after football two Saturdays ago. Parked the car and went in for a drink. I didn't see the parking signs (it was dark). The sign inside telling you to register your car wasn't obvious (our team and another visiting side all missed it) result - £60 fine. Four other players from our team got also. Surely staff should ,make a point of mentioning to new arrivals to register? If you don't pay the £60 in a certain time it jumps to £100. Appeals process a nightmare and pointless. Very poor customer relations in my opinion.
Chris Wigley . 2024-12-01
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Came as a family for food and the food and service was amazing. I would highly recommend it. Only down side was gravy all ready over the food. Should be brought out separate.
Hayley Barton . 2024-11-10
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Lovely food for a ladies that lunch date.
Phillipa Botterill . 2024-11-03
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Decent little pub in Norton, didn't eat but plenty of drink choices!
Darren James . 2024-10-25
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Had a pasta dish … very tasty and very filling.
Joanne Pettit . 2024-10-21
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Only called in for a quick drink and warm up but stayed and had a catch-up with friends.
Lori Cook . 2024-10-21
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Cheers Simon and charlie What a absolute smashing night I had celebrating my early 60th you went above and beyond many thanks to you and your fab staff 😀 x
Gill . 2024-10-20
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Really helpful friendly staff. Food was delicious and served in good time.
Nick Andralojc . 2024-10-10
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Food was amazing , steak cooked perfectly Staff are very welcoming and friendly
Michelle North . 2024-10-08
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Absolutely disgraceful pulled into car park walked in with friends bar staff stood out back spoke as we walked in served us happily took our money then received a parking fine for not registering vehicle registration number behind the bar appealed the fine no joy Absolute joke same staff never mentioned the need to register car number disgraceful
Terry H . 2024-09-26
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Great pub, friendly, inclusive and put live entertainment regularly
Tony Jackson . 2024-09-23
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Food very good. Plentyfull, and hot. Definitely recommend. BUT … all this was spoilt by the £100 parking charge we were left with a week later, from parking on the Derwent car park. You would have thought that a member of staff would’ve informed their patrons about putting car reg into their system on arrival. NOT HAPPY 😡 *EDIT* The problem regarding the parking fine has been taken care off by the Derwent arms management in a timely manner, very professional and much appreciated, definitely going back
Mark Camps . 2024-09-23
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Great motorhome stopover friendly and helpful. Hubby say lovley pinttoturn left walk over train track..Bridge to love town.
Sarah Higgins . 2024-09-19
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Had the Sunday dinner,very nice and good portion size 👍
Phil Metcalfe . 2024-09-16
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Lovely service. Hot food and the Leek and Cheese pot dish that came with the roast was lovely. Would recommend. Will come again when we are up north
Zak Chamberlain . 2024-09-15
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Lovely service and hot food that was delivered in a reasonable time frame.
Beth Camps . 2024-09-15
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Good food, always room for improvement but great price point for the food. Kids menu had some variety which is great. Shame about some shouty patrons down the bar way swearing around kids but that’s not really the pubs fault.
Lindsey van der Linden . 2024-09-15
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Food was really lovely, good portion size and great price
Rosie McDonnell . 2024-09-15
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Had a wonderful time here on a rainy Sunday afternoon. Sunday dinner was top quality with great flavours and great portion sizes. Friendly staff and great prices, an absolute must if you are in the area
Matthew Philpott . 2024-09-15
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We always enjoy the food here, the burgers are exceptional and very recommended especially the cheese & bacon burger.
S “Rye” JD . 2024-09-14
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Food was delicious brilliant service
Jess Silv . 2024-09-14
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Lovely food , fast service. Very friendly staff. Good reasonable prices also . Would recommend and definitely return
Julie Scurry . 2024-09-13
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Everything was spot on first class sevice great staff and fantastic food would highly recommend tthis great atmosphere too thank you
Mark Sayer . 2024-09-12
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We called in for some lunch midweek , greeted by a warm friendly guy called Simon. We were given a menu an asked to order at the bar when we ready. We ordered the homemade fish & chips and chicken strips with a gravy jug on the side and skin on fries. The food was piping hot & delicious. My friend had the hand pulled real ales Timothy Taylor’s I just had a soft drink as was driving. The pub is spotlessly clean, welcoming & dog friendly. What a big difference these landlords have made to the pub we shall be visiting more often 😊👌
wannabe1 . 2024-09-05
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Amazing staff and very accommodating
Liza Taylor . 2024-08-28
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Poor experience. Went for lunch as two. The pub was very quiet and we was the first to order yet we waited an hour for food. When the food came the chips were overcooked frozen chips which came with both the dishes, gammon and southern fried chicken platter. The southern fried chicken tasted like flour, the hunter chicken was not hunters chicken very dry and had tomato sauce on it? And the chicken wings had very weirdly tasting cheap bbq sauce on them and the beans looked like they had been in the microwave for 5 hours. The gammon was burnt on the outside and raw in the middle. Both meals were inedible. Very disappointing, made Wetherspoons look like a Michelin star restaurant. We don’t usually write reviews however felt like this one was needed.
Agla . 2024-08-28
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Stopped with campervan at Bank Holiday. Lively pub and very friendly staff. Dog friendly too. All the best for the wedding.
M Brown . 2024-08-26
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Went in for a meal with my family. Had a few drinks aswell. Quite a few people in and some dogs who were very well behaved and friendly. The food was very nice and tasty and came very quickly.
Noel Stanton . 2024-08-22
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This is our local and we’ve been a few times now after it’s had new management and it was fantastic food! They do some great deals and it feels like a nice environment that you need in a local pub!
Jenny Glynn . 2024-08-22
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Nice village pub,good range of beers,ciders and spirits.Only downside is too many telly's showing sport,kind of kills conversation
Alex Gibson . 2024-08-22
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Went for dinner one day. Really nice food freindly atmosphere and great staff. The £60 fine for parking in the car park was a kick in the knackers. Gutted. Somewhere hidden away apparently is a sign saying you need to put your reg number on a terminal.
P SampZ . 2024-08-21
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Welcoming pub with good quality meals. Varied menu, with vegetarian options. Dog friendly.
Ems S. . 2024-08-21
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The food wasn't that good then to top off got hundred pounds fine for parking in there carpark no one in the pub told us we had to register car registration
Vicky Stead . 2024-08-19
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After a very long wait (at least 45 minutes) the food arrived. It was not brilliant, but adequate. The lasagne was very nice, though not a huge portion and the salad consisted of a few bits of lettuce, half tomato and a bit of onion and cucumber. The garlic bread was small and a bit withered. Not somewhere I will return. Sadly. The pub looks like a nice local.
Julie Buckingham . 2024-08-17
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Amazing food great atmosphere Harley was a great! Would highly recommend
Tracey McIntyre . 2024-08-15
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I contacted The Derwent Arms to see if they had availability to host a christening reception after my daughter’s baptism. Simon, Charlie, and their amazing team went the extra mile to ensure the pub was ready for all my family and friends to celebrate. From decorations to laying out the buffet, they made sure my vision came true. My family and friends were greeted with a warm welcome by the staff and directed to the private area where the reception was being held. The pub also has wheelchair access and a disabled toilet, which was great as this was needed for some guests, and most pubs in the area don’t have either of these. All in all, I couldn’t be happier with how the day turned out. A very big thank you to Simon, Charlie, and their wonderful team. I will definitely be using this establishment for any future events!
Destiny S . 2024-08-10
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Staff are brillant and helpful. Food was lovely. Highly recommended kids chicken nuggets, cheese and bacon burger and the chicken wings. Bar snacks have a lovely deal if you want to pick and share. Drink prices are reasonable, will be returning.
Olivia R . 2024-08-07
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I very rarely use the word pristine but this place was above and beyond... Came here to complete some work Simon is the new landlord and high standards are clear to see. The Derwent Arms is a jewel in the punch tavern crown and has to be seen to be fully appreciated... On Google there are more than one Dewent arms so not too be confused this is the one in YO17 postcode. Site offers the complete guest experience, live sports, pool, food and drink in very beautiful surroundings. Large FREE carpark but you must put your Registration in on the machine Thank you Simon for looking after me during my visit 👍
Damian aka Evo. . 2024-08-04
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Lovely overnight stay - great evening meals and good breakfast. Friendly staff. Very clean. Dog friendly and good value
kazzdazz . 2024-07-20
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Went down to try the lunch menu, told to grab your own menu and sit wherever. Burger was edible it didn’t have much going for it and must say it was like having a kids meal only came with a handful of chips. Pint was poor and atmosphere wise it was very quiet but wouldn’t expect it to be heaving on a lunch time.
Cal . 2024-07-05
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Stopped over on a Friday night with friends and two motor homes, free parking and the spaces had been coned off for our arrival. Lisa and Evie behind the bar are friendly and helpful and the food was outstanding, well worth a visit.
Nick Dyson . 2024-06-29
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Absolutely horrendous,did not appreciate the threatening behaviour from the staff,had to wait 45 mins just for the starter!!
Brenda Matthews . 2024-06-22
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Great pub, was our pub of choice while glamping in Malton.
Dave B . 2024-06-20
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Nice classic pub. Local place with nice atmosphere. Had a nice ale and beef pie.
Jeff Sawyer . 2024-05-28
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Staff were absolutely lovely! So welcoming and friendly, even though it was busy with the footy on. Found this place randomly when we were desperate for some decent food having been stuck in a tent in the rain all day! Had the vegan Sunday dinner, simple but tasty and filling and very enjoyable. Dog friendly too! Definitely worth popping in if you’re in the area - really nice place.
meganjade . 2024-05-26
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Amazing food, warm and welcoming staff, friendly locals! Absolutely brilliant, I will be back
Laura Drury . 2024-05-24
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Lasagne and fish finger butty were gorgeous. Pint for £1 excellent, and nice glass of wine for the missus. Highly recommend the Derwent Arms
mark royle-evatt . 2024-05-13
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Since Charlie and Simon taken over. Derwent Arms has become such a delightful place to come and enjoy a drink, music, food and amphoshere. They really have turned the pub around. The food is amazing and quick service too. Its family and dog friendly. So I highly recommend this establishment to all far and near.
louise alderson . 2024-04-28
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Great food, great service and atmosphere!
Luke Moorhouse . 2024-04-22
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The new menu is amazing and not overpriced. i’ve been 3 times now and will definitely be returning again. i had the burger every time which has been consistent and the chips compliment it perfectly. i’ve tried the any 3 bar snacks for £15.99 which we’re definitely worth it. we had crispy prawns and mozzarella sticks which were delicious. we also had the nachos which in my opinion needed a bit of salt but we’re still very nice. my dad had the steak and ale pie which he said was lovely and other family members have thoroughly enjoyed the hunters chicken, sausage+mash and mushroom+tarragon pudding. can’t wait to go back to try the calamari, fish and chips, lasagne, onion rings….and many more items they haven on the menu. disappointed i haven’t tried a dessert yet as they sound amazing, the burger has filled me up every time which is great though as we haven’t ended up spending too much money!
faith t . 2024-04-20
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Amazing food, amazing service...highly recommend and will be back soon!
Jemma Lanni . 2024-04-19
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Called for a meal on the way by, pub was quite busy with drinkers watching football and a few tables eating as well. Nice enough food and good prices too, big carpark and seating area at the back. Shame it started raining. Will call again 👍🏻
Ross Haseltine . 2024-04-17
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Food was cold and disgusting. The staff were really rude too after we complained about the long wait and the food been sub standard.
Paul G . 2024-04-15
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Quick stop for food, easy and cheep
Jamie Porter . 2024-04-15
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Really friendly atmosphere, dog friendly, clean facilities and amazing food.
Sam Johnson . 2024-04-14
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I visited the Derwent arms yesterday for lunch with my husband and mother. I had the mixed grill, my husband had the garlic and stilton burger and my mother had the gammon all of which was really good. The pub is dog friendly which is a welcomed amenity. The car park has plenty of space for patrons which is also appreciated. The food is excellent and offers great value for money. The desserts were also excellent. We had ice cream Sundays and I had the cookie dough which was divine and I would actually call in for just this and a drink it was so good. Collectively our bill was about £70 and that was for 3 main courses, 3 desserts and 6 drinks. I shall most definitely be returning to the Derwent in the near future.
andrew tobias . 2024-04-14
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Amazing landlords and staff food delicious. Fantastic friendly atmosphere well worth a visit
Rxblox with Livia! FlamingoFan too . 2024-04-13
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The Derwent has always been one of our favourite local pubs and it’s great to see the new management doing such a great job of bringing back lots of what the locals have missed! The boys loved playing pool! Thank you! We wish you all the best! 🤎
Bex1978 . 2024-04-08
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Food was spot on. Lovely pub and spotlessly clean.
Rachel Draper . 2024-04-07
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Can't say much about this place, we went for some food only to find out they don't do food on a Tuesday
Dave Morton . 2024-03-26
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Called in for lunch after a walk. Very good food. Very quiet for a lunchtime. Friendly staff. Recommended for a good lunch sandwich
Brenda Gillings . 2024-03-19
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Surprisingly modern on the inside, just proves the old saying of books and covers.
Mark . 2024-02-28
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Nice place, good beer, good pool table with contactless payment system.
D. Fleck . 2024-02-08
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5 of us went for lunch. Food was lovely, staff very friendly. Will be returning 🙂
Emma Ellis . 2024-01-27
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Great staff, good atmosphere,poor selection of real ales
phil green . 2024-01-14
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Nice place and pleasant bar staff. They let me run up a nice tab
Mark Jolly . 2023-12-21
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Nice clean pub... a bit too 'commercial' to be a true English pub for my liking but I'll most probably pop in for a pint next time I'm in Norton.
Rison Software . 2023-12-19
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Worst meal ever had. Fish size for a child. Peas hard chips from supermarket cheap kind. Expensive nothing like it used to be years ago. Wouldn’t recommend anyone to go. Go to local chipy in mill street instead. Really very poor
Robert Knight . 2023-10-25
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Staff wonderful, friendly and we had a lovely scampi and chips. Will be back.
Susan Malloy . 2023-10-08
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We went for a walk with the dogs and called in here for lunch. It was empty except for us, but it was a weekday. Lovely attentive bar person and a good choice of drinks. Quite an extensive menu, but we chose from the lunchtime one. Very tasty fresh food, we would definitely recommend. Dog friendly too, thanks
Fiona Bryans . 2023-10-01
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Lovely atmosphere comfy seating lots of friendly people
Jeannie Ellis . 2023-09-26
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Nice pub, friendly staff, good beer.
Adrian Burt . 2023-08-15
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The food was great. Good value. One of the staff was sitting on the counter which was weird🤷🏻♀️.
nathalie semlyen . 2023-08-05
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We went on a Saturday afternoon. Pub was empty. There were 7 of us. We ordered food which took an hour to come. Food was nice but not worth the wait. If we hadn't been with family we would have left and gone elsewhere to eat.
neilanderson1410 . 2023-08-01
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Food took an hour to arrive after ordering and the place wasn't busy! The food was nice (loaded chips). In fact we stopped our daughter ordering food because ours took so long to come.
Donna Anderson . 2023-08-01
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Visited today , waited over a hour for food even though pub wasnt busy was quite empty, the young girl was more interested in her phone and was using it whilst clearing a table!! The young lad behind the bar was very polite and appolgised for our wait but will not be returning, the food itself was very basic , very disappointed
Samantha J . 2023-07-02
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Fairly uncomfortable experience. The service was fine apart from one of the chefs being quite invasive and smoking at our table, before being dragged inside by a colleague to ‘go and cook our food’. Very strange experience
Will Duddell . 2023-06-15
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Food was decent. Not too busy when we went. Easy to get a seat.
Tony Pilsworth . 2023-06-04
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Have not visited the pub since it was refurbished, it looks fantastic and very modern. Great to see that it has not lost the charm and atmosphere of since being modernised. Had a lovely lunch with friends and loved the young lady who was serving called Ruby, so polite and efficient, if carlsberg did barmaids!!
Louise H . 2023-05-06
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Incompetent staff to start of with as soon as we walked in they had terrible attitude (the two young ladies behind the bar) they slammed the food on the table and I ordered a drink and it never came and when I asked for it they said u should of come to the bar despite ordering it at the table previously. Overall a terrible experience because of the attitude of the staff would not recommend.
Rayne Obrien . 2023-04-16
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Incompetent staff to start of with as soon as we walked in they had terrible attitude (the two young ladies behind the bar) they slammed the food on the table and I ordered a drink and it never came and when I asked for it they said u should of come to the bar despite ordering it at the table previously. Overall a terrible experience because of the attitude of the staff would not recommend.
331rog . 2023-04-16
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Not what it used to be . Sole less
Douglas Nixon . 2023-03-13
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Absolutely dreadful. We first visited just as the new owners were settling in. We felt immediately welcomed and food was lovely. However, on our second visit we were absolutely appalled by the difference. Rude staff. Waited way too long for food. Food on arrival was cold and rubbery. We won't ever be going back.
Maria Elena . 2022-12-20
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Waited 1 hour for frozen food..not good
Ben Elmer . 2022-11-20
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Visited for a family Sunday lunch however food arrived cold and vegetables were hard. Food was sent back but returned the same. Staff couldn’t care less and offered no apology. It had already taken an hour to arrive despite the place being reasonably empty. Still charged £62 for the meal for 4 with no offer of any compensation. Absolutely awful, even the tap water tasted terrible. Would not visit again and wished we’d read previous reviews before hand!
racheljR4400EZ . 2022-11-20
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Was recommended this pub for lunch, unfortunately our experience wasn’t so pleasant. Waited 50 minutes for two meals. One been a beef roast dinner and one been a pie and the trimmings. The beef dinner came with frozen veg which was tasteless, frozen Yorkshire puddings and dry stuffing, they missed the cauliflower cheese and pigs in blankets that were ordered. The Yorkshire pudding was cold. I left feeling hungry, my partners pie was meant to come with peas, they didn’t come out with the meal but did come some 5 minutes later. Definitely wasn’t worth the £27 bill. However the two girls serving were lovely and very friendly. Lovely looking pub, such a shame the food was terrible.
Louise teasdale . 2022-11-20
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527 Opinions
Great meal, with great service, couldn't really fault it or the place and staff, and unlike a lot of eatery's around this area it didn't cost an arm and leg either.
473 Opinions
A few years since our last visit, glad to be back. Fabulous hosts, great food and a lovely traditional feel. Location is perfect for visiting Castle Howard, Helmsley and all the local places of interest.
2327 Opinions
Second visit and very disappointed after first visit was served cold soup thought give it another chance but no more, some staff polite but to many who are not, tall young lad very helpful and friendly didn't get his name Stroganoff was lacking flavour and very runny and £4 for a handful of thin chips which were meant to be thick cut chips don't mind paying top price if quality is good on a positive my partner had pork stuffing ciabata which was ok , Unfortunately these places get to big and loose the personal touches a few words and a smile go a long way.
1275 Opinions
Fantastic warm welcome. Excellent pint of Black Sheep Snowflake sat with dog by a warming Woodburn. Food is first class here too. Highly recommended. Staff very courteous especially shift manager Millie.
146 Opinions
Not far from home but for some reason our first visit. We played darts on a very good setup and drank beer. What more does a man need. 5 star service 🎯