Delicacies Of China in Bedford

very impressed and pleased with the overall quality of the food and the delivery service.

Very nice food and good portion sizes

Rice was missing from the order so called the restaurant & the person on the other end of the phone thought it was acceptable to scream & swear at me

Superb meal. Excellent as usual 👍

Food ordered at 17:55. Delivered 19:40. Cold. Excuse roads. Been out and about myself today. From Tavistock Street through Biddenham to Kempston. No issues. Excuses not acceptable.

Shocking service, food late and cold. Excuses on the phone. Just eat 4.6, this website 3.1, the true reflection of what you receive. Don't use.

late, food barely warm. shocking.

Missing half of order. Phoned restaurant and was met with abusive little man. Also swore at my disbaled mother. Disgusting behaviour

Accurate order. Hot. Early. Great food.

Very tasty, clean and warm food

Arrived at the earliest predicted time. All accurate. Great food. Thank you

Beef Curry and chicken balls were ok, egg fried rice was reheated and tasteless, house special rice was inedible, tasted chemically, kung po chicken wasnt fit for a dying dog, binned it, delivery was really early so its obviously microwaved rubbish

By far the best Chinese food delivery in Bedford. Really tasty, great menu choices and we loved the fact that they vented the lid on the crispy shredded beef so it didn't go soggy in the container.

Think I’ve found our new Chinese Take-away. Early delivery and the food was really tasty. The Salt and Pepper Aubergine was very good! Will definitely be ordering that again!!

Lovely food!. Not greasy food very tasty.

Superb food. Best Chinese around

The best Chinese food in Bedford!!

Delicious nice quality meal. Will definitely re- order

always a great dinner, amazing all round. we have and will keep coming back, thanks

curry was tasteless. rice was sub-par. chicken balls were dry.

Really small portion, food barely hot.

Delicious food, delivered very late!!

Noodles and rice were supposed to be spicy. But we were bland with no flavour last time I will from there waste of £40.00 beyond disappointed!!!!!

Wonderful food delivered by a wonderful driver 😀 👌

Too much food for 4 people! We have dinner for tomorrow too 😋😋 😋 Delicious as always 👏👍

Excellent service and Quick delivery thanks.

Food was fantastic, best Chinese had in a long time

I don’t usually write reviews but I have to warn you, please don’t waste your money, worst food ever, no taste at all. Too oily, special fried rice dry no taste, duck horrible. Went to the bin. Should have read the reviews first.

always excellent, my Chinese of choice

very tasty food, excellent quality and portion size. defo use again

I asked for a special request to be added to my order for something not on the menu and they did it. Made my day!

I asked for a special request to be added to my order for something not on the menu and they did it. Made my day!

First time ordered from this restaurant. All delicious, fresh and highly appreciated. Will definitely order again. Very Swift delivery

really lovely food, best Chinese we've had in ages.

Rubbish. Inedible salt and pepper chicken. Just greasy nonsense. Special fried rice was garbage. Special chow mein was garbage. 40 quid I won’t see again. Won’t be ordering from delicacies ever again.

Incredible food..fantastic prices ..delivered hot by a lovely friendly driver

Came really quickly. Very nice, fresh and hot in arrival

Seaweed burnt - unable to eat as black but green , foo yung full of water ( more than ever before ) Duck tasted like nearing expiry date.

Food was delicious and in perfect state. I had a problem with the driver as he doesn’t seem to know how to use the map to

This was the first time I ordered a takeaway and will definitely be the last. The food was terrible particularly the Crispy shredded beef if you can call it that. The rice was dry and the crispy seaweed was seaweed was served in a thimble. Complete waste of money and poor food. Poor is flattering the quality to be honest.

Food was exceptional, thank you

Went in and ordered spent £30 got home to find they had missed things off my order, called them up to say they had missed things for them to laugh and argue over the phone they then hung up me I called them back they then sent out my missing food however it was wrong, went back down there for the male staff member to be abusive and rude and to then tell me I’ve made him lose two orders of food for there mistake…. This is not how you treat customers So if you order and they get it wrong you just get abuse from the staff🤷🏼‍♀️ AVOID

Went in and ordered spent £30 got home to find they had missed things off my order, called them up to say they had missed things for them to laugh and argue over the phone they then hung up me I called them back they then sent out my missing food however it was wrong, went back down there for the male staff member to be abusive and rude and to then tell me I’ve made him lose two orders of food for there mistake…. This is not how you treat customers So if you order and they get it wrong you just get abuse from the staff🤷🏼‍♀️ AVOID

As always fast delivery and food is just top drawer!!

quick delivery. delicious food.

Food was hot & superb delivery time .

food was amazing and hot and the driver very friendly

delivery and cost fine. Food not so much definitely not fresh very dry and greasy. Won't be ordering again 😒

Lovely Fried Beef Ho Fun, fresh and delicious and friendly collection

Never experienced such rude people. Awful customer service. Food was 45 minutes late, restaurant just screamed down the phone at me when I tried to ask a ETA. Shocking service. I’m not sure how they are still running to be honest.

Rang to order food, man on phone was rude and was getting annoyed he couldn't here me on the phone. waited 1 and a half hours for the food and didn't get all put food! Half of order was missing! I was then told I never ordered the items? and then he was shouting my order to me. Which was still incorrect!! Like it was my fault HE had messed up my order of food. and told me " I didn't order bloody chips" and was very angry. Food is OK nothing spectacular but customer service is shocking 😲 I will never eat here again! No stars!

Brought some prawn toast which was really good, did pick up with deliveroo and they were trying to make me pay again 😅

Great service. Delicious food, highly recommend!

DO NOT ORDER HERE. THEY ARE SO RUDE AND ABUSED ME OVER THE PHONE. THEY CANCELLED OUR ORDER AND THEY LIED AND SAID THEY WERE PREPARING THE FOOD AND THEN CANCELLED SO UBEREATS WONT REFUND AS THE WERE “preparing the food”. NO RESPECT WHATSOEVER. YOU HAVE BEEN WARNED

Rang to order for collection, midway through placing my order the person on the other end puts the phone down and starts talking to someone else in the background. He then returns to the phone and tells me they to busy to take my order and hangs up! Wow! The rudeness is real! Straight into my deleted basket.

Ordered via uber eats at 5pm, said delivery was supposed to be at 5.30pm. At 5.31pm my ordered got cancelled via uber by the merchant (the Chinese shop). I called the restaurant as uber wouldnt help me as order cancelled and the first person I spoke to was slightly confused but said they accidentally cancelled it, they were supposed to cancel a different order. Suddenly a second person, who I'm assuming is the manager, who proceeded to scream at me down the phone saying that he has a lot of things to do and can't be holding up the phone explaining things to me. They've cancelled my order because im unhappy and I explained that he was making me unhappy because I've been charged and not getting the food. I explained that uber sent me a message that I had been charged but my order was cancelled. Tried explaining this to the manager and he kept interrupting me, shouting at me down the phone. Saying that they've called the driver already to being it back because im unhappy. Very very rude manager, even after placing another order with them and paying over the phone the second time. Food arrived luke warm so it was clearly the first orders food and not a fresh batch. Really upset by how I was spoken to after they made a mistake. Really don't understand why the manager acted the way he did.

As below with many they do not treat their customers with any respect. Even the loyal ones. Cancel orders if they aren’t a high enough value, give unrealistic delivery times and then call you to say it’s going to be much longer, rude on the phone. Our order was cancelled after we asked that it wasn’t. We agreed to the extra time but after we phoned we were told to order somewhere else and they didn’t want our order.

Ordered food, estimated 20-45 minutes. Rang after 20 minutes and said it’d be another hour. I asked for some reimbursement and they declined to serve me, cancelling my order. Been loyal to this place for 3 years. Amazing place 😅

Really like this Chinese. The staff are lovely and friendly. Ordered honey chicken, salt and pepper chips, special fried rice, chicken balls and lemon chicken. The salt and pepper chips could do with a little more flavour but still good. But the rest of the food was great! Would definitely recommend.

Pleasantly surprised, everything was packed with flavor. I'm accustomed to American Chinese cuisine so this is quite different but still delicious in its own way. Chicken balls had lovely breading and juicy chicken, curry sauce had nice depth. Vermicelli noodles had good kick and flavor (and tastes even better the next day 😋). Best part is everything was so affordable. Definitely the best Chinese I've had in the area and also the cheapest by far so double win.

The worst ever. Diabolical. Ordered on website. Money taken. No confirmation. Called. Was told I need to call Yo-yo and it was my fault for ordering on yo-yo as they no longer use them. Yet it is on their website page. ‘Your problem, not mine’. Worst customer service from a basic hovel.

Driver asked for me to do a review which I don’t normally do reviews Salt and pepper chicken - soggy but flavour was nice - needed the crispyness to it Crispy shredded chilli beef - not crispy at all so chewy and actually not edible Chicken curry was lovely Egg fried rice was lovely Chips not so nice felt over heated Chicken balls - nice Sweet and sour chicken nice Not my usual Chinese but definitely would order again but just not those dishes, did get some free prawn crackers but I did spend £45 Thanks Hazel

We’ve used Delicacies of China for years, Great food, great service…

THE WORST CHINESE SHOP EVER Don’t waste your time. No regard for existing customers or potential customers. Rude aggressive non professional behaviour. Absolutely foul behaviour the man was having a full blown argument with the female staff member in full view of the public. Eventually I was asked what I would like only for the man to shout something to the lady and she told me mid order I can’t take your order. She went on to take an order over the phone. So knew the food hadn’t ran out I tried to order again only to be shouted at I can’t take your order. I asked the reason and was ignored I asked again she said busy busy. I was left bewildered and astounded that in 2023 such people are at the forefront of an establishment that thrives from the custom of the local people and customer service is non existent. The shop next door however were very welcoming and polite spent over £100. Avoid at all costs. Customer service is free and these people have none.

when i wanted to order food for home delivery i was told they were very bizi and disconnected the call.

My parter and I have tried several Chinese takeaways in a bid to find our favourite. It’s safe to say this place is in top slot right now! Really very, very nice food and speedy delivery. The delivery, or rather the cost of it PLUS service charge (£4.50 in total) is the only reason I’ve not given 5 stars in this review. Lovely meal, will use again for sure. The shredded fried smoked chicken is a favourite of ours. Keep up the good work guys.

I called and the guy on the phone was very rude and just hung up, told me to order from somewhere else

Horrible service I ordered about month ago I was not happy ribs was too dry. Anyway I tried to order last week to deliver Biddenham they asked 6 pound for delivery so I went to collect and he was so rude very aggressive just because I didn’t want to pay 6 pound for delivery and they told me go somewhere else they didn’t give my food very bad experience. Bad attitude

The food we have tried were so good, definitely will come back for the crispy duck and salt and pepper chips. And the worker was generous to give chips to my boy who followed me for pickup, friendly enough to ask if there were other siblings at home. So generous and friendly.

Nice food and fast delivery, good arrived still warm. Friendly delivery driver. Will order again to try out other food in the menu.

Consistently good, haven't ordered from anywhere else since. I usually collect so can speak for any delivery.

Ordered online, needed to speak to restaurant and after 4 attempts of being cut off by them a very rude man answered and told me he was too busy to talk and told me he was cancelling my order because they were too busy!! Very rude, second time this has happened first time I was told he couldn’t hear me because they were busy and order on line then slammed the phone down! Nearly £100 of business lost. BAD MOVE

Food is tasty and staff friendly.

very unpleasant man serves. is rude and allows himself to raise his tone on visitors

Not very happy with this service. We got a text message after ordering saying our order had been cancelled so out of curiosity we phoned up to see what had happened, the worker that answered the phone was very snappy and insisted that the reason for the cancel was our fault and that they had phoned us and we didn’t answer when they was no phone call. He proceeded to not let us talk and talked over us and then says “there’s nothing I can do.. bye!” He had a rude tone and wasn’t very helpful wouldn’t recommend.

We ordered take away to be delivered which was not delivered after 2 calls telling us the food was on its way i decided to cancel Why take orders you cant deliver ? Very poor service

Have usually experienced half reasonable food from here but this week the ribs we got were a waste of time - hardly any meat on the bone - crap!

Very delicious food, fast delivery and great service.

Good didn’t turn up. Spoke to the manager and he basically called me a liar. I have video evidence that it never came. Manager was rude and not understanding. No customer service.

Very bad customer service person who is taking orders no patient he don’t know how talk with customers very much disappointed. Never had this bad experience any other places.

Honestly so rude, he shouted down the phone to me and then refused to let me order anything. Disgusting customer service. Will never order from here again.

Food was cold and chewy when I called the manager shouted at me multiple times that he didn't trust me and was blocking me from ordering again. Shouted I'm busy and put the phone down. The food looked like it had been re heated from yesterday. Don't waste your money on this place. I wish I had seen the reviews before I had ordered.

The customer service in this place is abysmal! We received an order that was cold and left a review complaining which we were refunded for and have just tried to order again and have been told that they will no longer deliver to us! Is it our fault that the food was cold? the audacity to say that they are going to refuse to serve us anymore! Absolutely shocked by the unprofessional workers here! As someone who works in the service industry where just eat is used, i can not believe that a restaurant would do this! Shocked and disgusted! Would advise all to not order from here!

I wanted to order food in this take away. Ask one question about the food they selling . The owner of this restaurant turned around and started shouting something in their language. This man has angry issues . I do not recommend ordering from this place

I was a regular customer but after the way they speak to you on the phone never again. Disgusting service. They need to learn how to retain customer

I’ve used this takeaway for years. And today my order got cancelled through just eat. When I called, the the guy said my address had been barred. I asked why and he couldn’t tell me. We have had absolutely no problems with them in the past. The guy was so rude and shouted at me down the phone for absolutely no reason. Really upset me and has ruined our evening. Will definitely not be using them again. They have lost a loyal customer!

I was a regular customer, but never again. Rude customer service. They need to learn how to retain customers and this is not it

Not worth 1 star. Order cancelled within seconds of ordering, when we phoned them they were so rude, shouting down the phone. Horrible service. Will not be ordering from them again.

Last meal was not as nice as had previously, but decided to give this place one more try, wish I hadn't! Rang to order but was told to place order on line not through just eat but through their new (alleatapp)app, spent 30 minutes trying to place the order but the app was difficult and slow to use, did not want a big order so ordered the minimum amount for delivery, but app gave 20% discount so that brought the total down and had to order more food before it would accept the order ??? so ending up ordering more food than wanted. Tried to pay through the app but did not get a confirmation, so rang the restaurant again, to find out if order received. Spoke to very rude man who said he was manager, I tried to explain I did not think their ordering app working properly and they may be losing business if others having same problem, and he treated me as if I was complaining (which I wasn't) he was very rude and nasty, he told me he's not interested and I was not to order from him again! No worries on that score would never use them again!! And no we never received the order!

We have ordered a takeaway from this place a few times, but never again! Absolutely appalling service, probably the worst we have ever had in Bedford, in fact anywhere. I've read through some of the reviews here and cannot understand where some of the high stars come from because we've tried the food, and its ok at best, but poor as a standard. If only we'd seen the Food & Hygiene rating earlier, we would never have ordered anything, but as for the service from the little troll at the front, he would definitely put anyone off! We'd never recommend this place to anyone.

Recieved an order tonight , have ordered many times from here , the food that arrived was very poor the bbq ribs were mainly fat , and the sauce what little there was was not the same tasted fatty, Thai sweet n sour chicken was just coated chicken ,virtually no sauce , I did ask for it to be mild which I do when ordering I called the restaurant to explain and got excuses and verbal abuse from a man who said he was the owner told never to order from the shop again which I fully intend to do , if you have problems with an order and call the restaurant be Prepared!!!!!

Ordered from this take away, usually have no issues with the food but today the food had no sauce on any of it, the taste wasn’t the same and it was dry. Rang the take away and the owner was very rude and hung up on me.

Great meal, great service. Note cash only

I was turn away a no of times for a takeaway as the owner named Lee told me to go and buy my takeawy elsewhere because they have too many orders. There are many other takeaways in Bedford. Buy elsewhere to avoid your orders being refused.

I collect my food because l am only 10 minutes away. The food when l collected it was still very hot and taste very nice. Best Chinese food in Bedford. The price it good value for money.

Been searching for a new good Chinese take away for a while and new delicacies has to be the best Iv found! The food is always piping hot on delivery and delivery drivers are always friendly. The food speaks for itself a must try if your looking for a great take away.

Best Chinese in Bedford ! Great food and great service.

Tasty Chinese with quick delivery available, cash or card payments taken.

We placed a takeaway order today for several dishes. Singapore fried rice, special fried rice, egg fried rice, sweet and sour chicken , chicken balls, duck spring rolls and mini spring rolls. I think they have a new chef as we used to eat from there all the time. But today the food was absolutely awful The rice was under cooked and food had a funny taste to it all. Have rung up to complain

I usually don’t leave Reviews but the food was so bad I had to the food was way too salty the duck was dry with no flavour I called to tell them that it was too salty and I couldn’t eat it i was told not to order again from the restaurant and that no one ever complains about the food he was very rude to me. Also I told hem what about the £15 that I spent on food that I’m not even able to eat he told me that he does not care about my £15 I spent this is the worst Chinese restaurant in Bedford I would highly recommend that you do not order anything from this restaurant and I’m very surprised that they are still in business which I’m sure that will not last for long if they continue with food like that