Based on 986 opinions finded in 1 websites
Based on 986 opinions finded in 1 websites
Nº 146 in 365 in West Lothian
Nº 1 of 6 American in West Lothian
Opinions
Had a great meal and great service, very polite service, lovely meal and food came out in good time. Our server Louisa was great
Holly T . 2024-10-30
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Great food as always and excellent customer service from Louisa! Very polite and friendly, prompt at bringing food and replacing drinks!😀
Robbie M . 2024-10-30
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Excellent service through out my visit from all the staff .. friendly polite .. have to say Eva who was serving behind the bar stole my heart with her kind caring attitude .very attentive and speedy service
John L . 2024-10-30
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Had an excellent meal with friends and family Would highly recommend this restaurant for a snack or a main meal Our server Lewis was very efficient and polite
Kenneth Y . 2024-10-30
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Wonderful service from Ava with a happy smile , would highly recommend coming here for something to eat and a pint, 5stars
John M . 2024-10-30
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Initially welcomed by an extremely rude manager asking if we had booked and that there would be no space for a high chair for our child although there was plenty of tables and space. However our server Claire made our experience more pleasant. Claire is a credit to this team she was extremely polite, helpful and very good at keeping our glasses topped up. As well as making our baby girl smile every time she approached our table. Thank you for your service Claire.
scott r . 2024-08-31
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After shopping all day it was a real pleasure to come in for a meal at beefeater thoroughly enjoyed great food and lovely staff
Caroline J . 2024-08-30
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I had a really tasty rib eye steak, served by Louisa B. The side salad was perfectly dressed. Professional helpfull service by Louisa with a smile Top marks
Dave P . 2024-08-22
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Really nice atmosphere. Our server Andrea was brilliant, despite being really busy she was super on it! The food was really tasty, definitely worth a stop in :)
Rachel M . 2024-08-21
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Great service and very friendly. Special thanks to Katie, keep up the great work. The guys were very busy with a big party booking but still managed to look after me.
Alan L . 2024-08-20
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Steak was cold and sent it back and clearly was just microwave and then the rest of the mean was cold. Told the waitress and said she the type of steak I was having would be cold 🙄 it wasn’t. Send an email to complain as we couldn’t get a mangerand not heared anything back
Tinkerbell P . 2023-11-25
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Stood for about 10 mins before anyone came to see us , we sat down another 5-10 before we got our order and then after starter same amount of time for main meal , I had a chicken dish and the Chicken was raw in the middle and the chips were cold . This place has went down hill
Shaznae . 2023-11-21
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We spent 2 nights in the Premier Inn, Livingston and took advantage of the meal deal in the adjoining Beefeater. On the first night we enjoyed an excellent meal with our server Lewis. He informed us he was new to the role but this did not detract from the excellent service he provided. He was very helpful, polite and carried out his duties with a very cheery smile. He certainly made our dining experience very enjoyable.
Guide11994390938 . 2023-11-20
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Delicious food and really good service from hard working staff. Burgers were lovely and the steak was cooked to perfection. Diane was efficient and friendly and Claire always has time for a smile and a chat even when she’s really busy.
Carolanne C . 2023-11-18
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Meal and service excellent. Lewis our young waiter exceptional. He was very efficient and and polite, and chatty. Looked after us well.
jean c . 2023-11-10
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Visited on Thursday evening with my partner. very pleased with the service we were provided. We came in as a walk in and was steamed Straight away. I ordered the Mix Grill and my partner ordered the sirloin steak. Both came perfectly cooked and was so filling. Our server Lewis M was just new but was great at explaining how the menu worked and was so helpful and pleasant the whole time we were there. He is a great new addition to the team and we will defiantly be back.
Janis M . 2023-11-03
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Came for dinner on a Friday as we usually do. Young Lewis M was a new start on the bar and was more than helpful and friendly with us. Service with a smile and very polite.
Jade A . 2023-11-03
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Very good food, served quickly and efficiently. We were served by Lewis M, who made our evening very pleasant and professional. Thank you very much and we hope to visit you again.
984pawelz . 2023-11-02
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Always excellent food and service,been here several times and all meals have been great.Had steak sizzler with 3 steaks, all were perfect and cooked to my liking. Next day I had lasagne, the best I ever had. The desserts are basic and not much choice, but all restaurants have had to cut the menu down. The staff are always very good and will go the extra mile to please customers.Our waiter Lewis, was new, he was very polite and helpful. He was very attentive and did a first class job, and another asset to add to the great team of staff and fabulous chefs. Cannot wait to go again.
J2567EVjuliec . 2023-11-01
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We were staying the Premier Inn next door and had dinner in this lovely restaurant. The Fish and Chips was excellent. Very fresh fish cooked perfectly in a lovely batter. For dessert we had Apple Betty which was absolutely delicious. Our waiter Lewis was delightful and made us feel very welcome.
JudKaye . 2023-10-31
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The bandit pays out and Brian changes the coins without fuss. Could do with playing the football... And a pool table
Ctanner92 . 2023-10-25
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Claire H was amazing. I was warned that they were short staffed as I was staying next door. At no point would you tell. Claire was on point from beginning to end and all in her stride. The food was very good. Not normally a fan of Beefeater and had a low expectation which was smashed. All staff and guests seemed to be having a lovely time and all added to a lovely evening. I will only return if on business, but some places, even in chains, are better than others.
V8447ELgavins . 2023-10-25
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Just had a nice evening meal, and was very impressed by the polite and attentive Staff, Louisa B, deserves credit for her sincere approach to her customers and being new in the section, she showed confidence, and asked her co-workers if she was unsure. I find it rare in hotel annex restaurants to experience staff manners such as these. Well Done Team!
jockmackenzie . 2023-10-23
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The restaurant was busy and our food was excellent nice succulent chicken and steak lovely family meal
Arlene S . 2023-10-14
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Our waitress Claire H was exceptional and Robbie the Head Chef cooked my steak to perfection. I like mine well done and it was cooked all the way through no pink, whilst staying tender and not like rubber. Thanks guys definitely worth a 5 star rating from me 😊
nikki906 . 2023-10-06
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Excellent service and excellent service! My colleague had the 8oz sirloin and I had the Beefeater Combo, absolutely fantastic! Andrea S tended to our needs and was so pleasant and welcoming. We will definitely be back when next in the area, thank you so much
Davistov . 2023-10-05
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Booked the meal deal for our 6 days breakfast and dinner great choice of food some items have a small supliment staff really great always polite and cheerful food well cooked and piping hot breakfast has everything.the cooked breakfast can be individual or two of...
11oyd . 2023-09-27
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Beefeast lovely for catch up lunch and lovely family meals or with friend for bit to eat lovely welcome nice food .
Relax01891480169 . 2023-09-24
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BEST BREAKFAST IN THE WORLD!!!! Look no further if you want to start the day off with the best breakfast you can find. £9.99 gets you unlimited freshly cooked breakfast just the way you like it and includes continental if it's possible you can still...
thomas p . 2023-09-19
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Popped in on Friday night with my daughter as we really fancied a burger . Was a bit later and didn't make a reservation, but we were seated quickly, our server Andrea was polite and friendly checking we were enjoying our meal over all 3...
LorraineS1358 . 2023-09-18
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Great location, service and food exceptional! The restaurant is massive and very modern. Plenty of car parking
tracyy982 . 2023-09-18
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Had a bbq chicken tower,never looked like the menu phone my friend ordered the sirloin steak medium well,come medium rear, sent it back no different
Andrew B . 2023-09-12
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Incredible beef, and the employers are the best, always helpful, smile and good service. Come here if you wanna a complete good experience
Nestor M . 2023-09-07
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The food was great. Claire especially and the rest of the staff treated us great. Logan done a great job in the kitchen.
garyc149 . 2023-08-26
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Excellent menu and great service. Clair was our server and she was really helpful. Will definitely visit again
Stephen M . 2023-08-26
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We went to beefeater tonight and had a wonderful time.The service was wonderful,vey quick and Andrea was a wonderful waitress,very friendly and polite.Also the food was delicious as well,my potato dippers we’re really tasty and got our appetites in the mood for a really good...
Z3026OWandrewn . 2023-08-26
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Lovely family meal. Great service and lovely food . We will definitely be back this is our go to restaurant in Livingston.
Coleen R . 2023-08-24
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Breakfast was amazing, plenty of choices, gets very busy so need to book, staff were very helpful especially Calli and Cara, they were very friendly always made time to chat even when busy, they helped with train times etc. The restaurant manager was also very...
Yvonne R . 2023-08-13
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WOW… what an utterly unbelievable DISGUSTING meal … if you could it a meal!!! Over priced for tiny portions badly cooked and something I wouldn’t even give away!!! Well done beefeater you should be shut down!
Adventure41834011943 . 2023-08-08
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Very friendly staff and really good food. Was very impressed by both the staff and food we had during our stay, excellent. Special mention to Clair our waitress and the chefs
HossyBhoy . 2023-08-06
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Had lunch today at the Deer Park Beefeater in Livingston with 6 friends, we meet here every month or so as the food and service is always first class. The waiting staff are always so accommodating and friendly towards us, they acknowledge when possible that...
Gemma M . 2023-07-31
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Had a Sunday afternoon out with the wife I had the mixed grill the wife had steak pie The mixed grill was Cooked to perfection (Logan ) the chef did a great job
kennethy680 . 2023-07-28
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Went for early evening meal ,service wasn’t great , starters very nice as always , main course was mixed grill , sausages half cooked and gammon steak was the same , the ribs were bit over cooked and burnt and dry …..
Shaznae . 2023-07-25
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We enjoyed a lovely birthday meal tonight (18 July ‘23). Excellent service and superb food. Friendly, professional staff and very attentive. Thank you Diane. My steak was cooked to perfection - thank to the kitchen staff. Will certainly recommend and return here.
johnaA8379IE . 2023-07-18
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We were driving home and my child with profound learning disabilities looked like he was going to pass out or have a seizure. So we pulled in here and I pretty much harassed the staff member to take a food order from us there and...
Karen A . 2023-07-12
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As always we received terrific service by the ever friendly team. The steak was cooked perfectly and our other meals were delicious. We eat here regularly and will continue to do so. Good value and the rewards card is well worth having so make some...
Lanne77 . 2023-07-03
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I rarely feel compelled to write a review but today I had to. We visited today for breakfast, this was our first time at the beefeater and I must say I cannot fault it. Our two sons 6 and 5 have autism so eating out...
Thomas M . 2023-07-02
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This was my first visit to this restaurant and it was pretty good. I went for the 2 course deal at around £11 which was a bargain for the quality of food was great value. The steak was as good a steak as other places...
IanPLancashire . 2023-06-28
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Fabulous atmosphere, food & our server Calley was amazing- professional, knowledgeable and looked genuinely happy working there.
rae_jarvis . 2023-06-21
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We booked a table at the Beefeater ,deer park as we were staying at the premier inn next door On our entry to the pub we were warmly greeted by Cally ,who showed us to our table .From there we were looked after by Cara...
robert c . 2023-06-12
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The food was really nice, staff were food intolerance aware and the place had a great atmosphere, suitable for couples and family groups, fair prices and excellent service,
jasonhBalallanboy . 2023-05-29
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Food was mediocre, we asked for quite a few things that they didn’t have, service was good and our waitress was really helpful but the food overall was really disappointing, could have made better at home
Joanne S . 2023-05-26
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Went to celebrate a birthday, the meal was great our waitress was fantastic. BUT we were paying the bill and the till machine crashed mid payment and I was asked to try again with my card 3 times so I checked my banking and the...
Denice C . 2023-05-18
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Me and my partner had a great time. Food is 10/10 as always can't fault it. Service was great as well we had Sarah and she was really attentive with us, was checking with us regularly and had a good laugh with her as well....
GabrielaRatiu . 2023-05-07
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Looking forward to a good meal at the beefeater, based on previous experience. Sadly, this was not to be the case. We should have realised the implications of the disinterested and disengaged staff. We had the impression that the customers were an unwelcome distraction. We...
Frequenter-50 . 2023-05-04
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Booked here for our first day of holidays seemed busy beer was nice our waitress struggled with the concept of gluten free even though we had been to beefeaters before and used the app were you can click your allergens this it seems was not...
alwaysforthepeople . 2023-04-22
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Had a lovely dinner here served by Clare who was very good and attentive. Food was hot tasty and we all cleared our plates. Not expensive either definitely will go back there. Thanks
Roving02234596563 . 2023-04-20
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Been up here many times never had an issues in both food and drink . Staff have always been polite and if there was any issues it would be sorted there and then Management team brilliant . They started lve music last week music was...
David R . 2023-04-13
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Decent menu at reasonable places .In this case special mention for the customer service. My coeliac (gluten allergic) granddaughter was efficiently dealt with by an extremely friendly member of staff who was knowledgeable about the condition and could assure her about the preparation of food.
hugovert . 2023-04-10
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Went to listen to musician that was playing and for dinner. I had the worst nachos I’ve ever had followed by a ribeye steak which was really fatty and overcooked accompanied by lukewarm chunky chips! Also asked for a absolute vodka and didn’t realise until...
June D . 2023-04-09
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This place is one of a kind. From the staff to the atmosphere to the charity events. Never disappointed and the food is also delicious. Cara does everything in her power to make you feel relax and enjoy the experience. Shout out to the boys...
Alan M . 2023-04-06
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Always a great atmosphere in the beefeater, enjoy the party nights. The staff are really friendly, Callie was my server and was very helpful and funny. Food was amazing, thanks to Chris for our amazing chicken wings. My favourite restaurant, would recommend to anyone
jmt4960 . 2023-04-06
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Great food great star always willing to help stop there for four nights so I had for breakfast says The staff was great specially calli Kirsty Andrea These members of staff always did the best for us and same with the rest of the members...
Robert Janis W . 2023-03-30
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Soggy batter on fish and inside had lots of grey skin. Didnt complain as it was after 9pm and kitchen was closing
audra50glasgow . 2023-03-28
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Booked here for my partners 40th and although it wasn't my first choice of places I'm glad we had it here. Good customer service is something this country lacks these days however Claire was outstanding at what she does, she really was first class. The...
782leannec . 2023-03-20
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We had a great night celebrating our daughters 40th birthday. The service given to us all from Claire was outstanding. She is a credit to your business and couldn't do enough to make sure we all had a great evening. Unlike the duty manager who...
Heather N . 2023-03-19
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Firstly my rating is not based on the food at I personally, did not enjoy it. My rating is solely on our customer service. CLAIRE. Waw. From the minute our large party arrived to the minute we left, to the kids being entertained, to our...
Jade R . 2023-03-19
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Been stopping in the adjacent Premier inn for nearly 2 years now on business the staff in the restaurant are all excellent especially Calli who is very helpful and great fun too
E1984LIbryana . 2023-03-19
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Went into beefy cali was amazing. Excellent service and could not do enough! Would highly recommend this place for dinner or drinks.
michaelahG5352RA . 2023-03-18
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family surprise meal for 70th birthday book dec21 very disappointed arrived at 5pm sunday evening un known it was change of shift still their after 7pm i just ended paying bill family still on coffee Restaurant wasn't busy took long to time to be severed...
julie m . 2023-03-14
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Great food great staff very friendly and always willing to help. Especially Claire H couldn't do enough for us thank you.
Lee W . 2023-03-14
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Best customer service Sarah thanks alot and will be back again in the future all the best until then 👍
B7046HVstefand . 2023-03-14
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Clair H was very pleasant and polite from the moment I arrived. Food and service was amazing. Thank you.
kurthH4049CY . 2023-03-13
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Really enjoyed our visit today, friendly staff and a great breakfast offer Will definitely be back and recommend for a hearty breakfast
andymF7747EG . 2023-02-18
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The burgers where great, especially with the barbeque sauce, drinks where nice plus we had incredible table service from Andrew.
N8689WRthomasz . 2023-02-17
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Having visited a Beefeater earlier this week, it was an easy decision to eat in another. Not disappointed at all, food and service were excellent. Highly recommend
shabanaa2015 . 2023-02-17
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I visit Livingston very often and I always choose this restaurant. Excellent food and great service. Always helpful and nice. In particular Mrs. Sylwia who " can stand on her head" to make the customer happy. I congratulate everyone she serve. Best restaurant and staff...
mariodD6416UR . 2023-02-15
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Don't often fell the need to leave a bad review but what the hell have I just had to eat?!?! Thank goodness company expenses paid for it! Had the 2 course deal, started with Salt & Pepper Calamari.... The alleged salt & pepper seasoning consisted...
nicc274 . 2023-02-14
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Slow service, disgusting fish that was not scaled & the brownies in the desert tasted like they were dipped in petrol and not to mention the portion size of the actual sundae, it was a HALF sundae!! Disgusting and disappointing all round. Will not be...
nataliewS8806TT . 2023-02-12
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We have visited the Livingston Beefeater many times over the years. It's part of the Beefeater chain and so you know what to expect: a menu majoring on beef dishes, reasonable quality and service by pleasant staff. Unfortunately, it's our experience that the latter is...
Barry M . 2023-02-11
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I've been their guest for a wee while now and first class service from Claire and Brian yet again. 👏. Can't ask for any more!! Graeme
Graeme511874 . 2023-02-02
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Came here for a family meal and overall would say we had a great experience. Food was lovely and such a variety of options - something for everyone ! Staff are friendly and the service was really good, we were served by Brian and he...
rachelrx0 . 2023-02-02
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This was a friendly and great place to visit I was looked after by Claire and Brian. The food was great and service was great thanks to all the staff for a good meal and service. Would highly recommend to visit.
G8001BVmarkh . 2023-02-02
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Good food and good service by Claire and Bryan Jamie's fantastic dhdhhsjdnjamsnksjxjdjjcjjsjxjxjjwjx
ryansQ2130CS . 2023-02-02
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We had a lovely meal tonight. The food and service was exceptional. Claire who was our waitress went above and beyond. The kids were very happy with their meal and my burger was amazing. I would recommend here to anyone looking for a nice atmosphere...
ColeenR695 . 2023-02-02
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This is now the 4th visit I have had to beefeater deer park. Food always great. And staff even better. Special shout to Brian and Claire. Keep it up guys.
hodgyboy . 2023-02-02
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Came in to celebrate our anniversay. Food, service and overall experience was amazing from start to finish. Big thanks to Silvia who looked after us all evening and made sure we are are happy with everything. And a cherry on the cake was complementary desert...
wladix555 . 2023-01-26
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Wouldn’t even rate this one star, rushed to get here before 10 got there for 9:40 to be told they stop serving at 9:30 when the restaurants website states it’s 10 even after ringing up to make sure ! We drove for 4 hours to...
cherrelly . 2023-01-25
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Served by Jaime last night food was great we had the king prawns and beef pie. Great service great food will definitely be back
Getaway23567863779 . 2023-01-25
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We went here with family for a birthday meal. The menu advertises complementary popcorn while you browse the menu. We asked our server for it but was informed that they don't do it! It is on the menu! I decided to skip a starter as...
caroltU9321VH . 2023-01-22
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Ordered drinks and twice they had to come back because stuff was unavailable. They then returned with a single fruit shoot for a table of 7 so had to ask for the rest of the drinks then when came back with the rest there was...
Muskie127 . 2023-01-15
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Really enjoyed the Steaks and cooked perfectly, Claire H was our waitress and the service was excellent.
J1855YWjuliee . 2023-01-12
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Food good and lovely staff, Claire H is a great crack. Tot tot all aboard the gravy train. Wish my long lost cousin Davy C was here!!
V1686FVandrewd . 2023-01-11
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Food excellent waitress Claire lovely and so friendly, well worth a visit.Really nice atmosphere , all staff lovely, Claire 5/5.thank you.
Sevros . 2023-01-09
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Visited last week with my husband and my mum. Restaurant manager was very friendly and helpful by moving a chair so my mum could get her wheelchair right into the table. We were a wee bit early for lunch so had drinks whilst looking at...
Gaye N . 2023-01-08
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First time my family went for New Year’s Eve dinner it was delicious. Staff were very friendly we throughly enjoyed it. My best friend and I went today 7th January and had same experience. Highly recommended this place absolutely amazing we will be back 5...
ash f . 2023-01-07
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So today my husband and my two kids and my brother came here today to enjoy a family meal out.. we sat at the table waited for minutes for someone to come and ask us what we wanted to drink! Then about further 10-15 mins...
donnafJ7779JF . 2022-12-28
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Family of 8, booked for Xmas Day Dinner, food was first class as was the service. Nice gap between courses and the food was nice and hot.
Liesl A . 2022-12-26
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Very busy when we had a family meal after a day out. Lots of family Christmas parties on the go so we knew service wouldn't be lightening fast. It wasn't, but our server, Claire, was in touch regularly and made sure we got our food...
508AndyC . 2022-12-18
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We are regulars here and always find the food, staff and atmosphere excellent, otherwise we would not come as often as we do. Staff are friendly, chatty and really welcoming to us and our 8 year old son. Kitchen staff go the extra mile to...
leighrL5687ND . 2022-12-18
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192 Opinions
The staff are very efficient and extremely friendly. The food is really very very good quality and is always delicious.
19 Opinions
From bad to worse in a month. 2nd review, please see previous. This coffee stop has had no white sugar for days. Today, 12th Oct, has no brown either. So, NO, SUGAR what so ever. Absolute, no excuse for that.