Based on 11 opinions finded in 1 websites
Based on 11 opinions finded in 1 websites
Nº 2726 in 2913 in Edinburgh, City of
Nº 552 of 561 Other cuisines in Edinburgh, City of
Opinions
Shocking. Girl "didn't work here" and was just covering. £4.25 for an overcooked toasties with no filling. Waited half an hour. Girl stood guarding grill instead of serving. No baked potatoes no pizza no mocha. Needs shut down.
Louise G . 2024-08-08
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Ok for a tea or coffee, but don't order food, I waited 45 mins for a slice of pizza, will never order hot food from here again!!!
Jan L . 2023-11-26
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Ordered lunch they had no rolls no burgers ended up with a sausage on to slices of white bread The service was so slow there was only one person serving ordered 2 cups of coffee by the time it was served the first cup was look warm the coffee was disgusting and it is suppose to be costa coffee Dirty tables cleared but could do with a wet cloth and disinfectant Certainly won’t be back a shame as there is a need for a cafe in the area Pull your finger out and provide a better service
pekasmum . 2023-11-17
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What an awful experience. There were 5 of us , the service was atrocious. Two were served then another one then 20 mins later the last 2 came. The assistant was most apologetic as only 1 oven!! Would not go back.
Karen Horsley . 2023-06-11
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The cafe is never open now used to be a great place to shop and get a coffee but every time you go in it is closed can you tell me what hours they are supposed to be open I have went down different days different times and it is always closed it is a shame as it was always a busy cafe with great staff
Margaret D . 2023-02-18
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If I could give no star I would. Went here today with my mum to get some breakfast. Firstly I was told the “costa coffee” was not actually costa coffee and instead there own with branded cups lol. Then I added the bacon and sausage “bloomer” for us which the server then huffed and looked to see if he had any bacon and sausage, this was then brought through in plastic containers showing that this was precooked and had been left in the fridge a while, disgusted i asked for the date for these I was told to “calm down it’s not that bad” and shown a price sticker quickly claiming to be a date sticker. Paying £9.10 and working in the hospitality industry for 8 years I was obviously furious. The young lad had made these sandwiches not asking what type of bread we would like as my mum can’t eat white flower this was disappointing he carried on buttering this with industrial sized cheap butter and added our meats onto the sandwich before putting into the grill/oven for a minute to cook and hide the fact the bread was old too. These grilled sandwiches were then brought to the table with more butter on the side and some sauce sachets and we’re told “our coffee was on the counter” which had been sitting there for 10 minutes already if I had known to take this myself I would have, I merely commented to my mum how we should have just went to costa instead and was told “go to costa then see if I care” not only was this glorified waiter rude he was also very unhygienic no mask no gloves and had handled our money before touching our food without washing his hands, no real hospitality experience. No wonder there we’re no customers I got my money back and left straight away will never be back. Got better food and service at subway lol.
MJK . 2022-03-15
MORE AT TripAdvisor
Ordered toastie wife ordered same 2 fruit scones and hot chocolate toasties half cooked not very nice scones were hard on outside and crumbly on inside like they had been frozen not very nice didn’t eat it along with toastie and hot chocolate tasteless overall £18 pound wasted avoid cafe not good
ianfA4858WF . 2021-11-01
MORE AT TripAdvisor
I stopped here with my mum and grand daughter. We had coffee and toasted tea cake with was not even toasted properly. Only one of the staff had a mask on and just as we were leaving we saw one of the staff lift sausage rolls with her hands. No gloves. And place them in oven. Another member of staff replenished the display using the same practice. Totally disgusted…..with covid still rife that a food outlet would not be more aware of simple hygiene.
yvonnec736 . 2021-10-22
MORE AT TripAdvisor
Great service from Jada. Could not have been friendlier, helpful or more welcoming. A great representative for your organisation. If I could give more than 5 stars, I would.
theotherphilspencer . 2021-04-27
MORE AT TripAdvisor
When at the range today we had a fabulous lunch at DeeDees cafe lovely food and even better lovely cheery girls it was that good we went back and had another coffee. Thanks very much
pekasmum . 2020-11-26
MORE AT TripAdvisor
I visited on the 11th October 2020 The lovely girls were short staffed. But they gave absolutely brilliant friendly service. Thank you
J9668QJjacquelinem . 2020-10-11
MORE AT TripAdvisor
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3 Opinions
I booked a table, we arrived to be seated at a table with hard white metal chairs. It wasn't very busy so we asked to move to comfier seats and they did let us move. The manager came across and told us we could only have the table for 1 hour and 15 mins (bookings are supposed toget an hour and a half). Ordered cocktails which were good but 3 of the glasses were not full ( as picture) Second round was the same, all our glasses not filled to the top - which I would expect. We left at the earlier time, even though there were still plenty of tables!!! I asked the manager what the rush was for us to leave and he just gave some half answer....not impressed and I won't be back.
18 Opinions
Tasteless. Lorne sausage was disgusting, don’t know what had been done to the mushroom but it was black, slimy and difficult to cut. Whole thing was nasty. Also, only one person manning the till, waiting tables and clearing tables. Ordered a large drink, but there were no large cups. No serviettes; rolls of cheap kitchen roll instead. Wouldn’t eat there again if they were giving the food away for free!
16 Opinions
Disappointing Experience Due to Homophobic Door Staff I recently visited Subway and unfortunately, my experience was marred by the behaviour of the door staff. While the club had previously made a positive move by firing homophobic security personnel, it seems that history is repeating itself. The new door staff have begun to exhibit the same unacceptable behavior, targeting and ejecting patrons simply for appearing gay. I was shocked and deeply saddened to witness such blatant discrimination in what should be a welcoming and inclusive environment. It's disheartening to see a place that had once taken steps in the right direction fall back into old patterns. This kind of behavior not only ruins the night for those affected but also creates an unsafe and unwelcoming atmosphere for everyone. I urge the management to address this issue immediately. The club's reputation is at stake, and more importantly, the safety and dignity of its patrons. Until significant changes are made, I cannot recommend Subway to anyone looking for an inclusive and accepting place to enjoy their night out. **Rating: 1/5**
608 Opinions
Staff are always friendly and helpful- Kim especially was wonderful to speak to tonight
61 Opinions
6 ⭐ This place is so good. The food and coffee are amazing, and cheap! There are not a lot of chairs, but perfect for take away. Definitely recommend!