Deaf Cat Coffee in Medway

Enjoyed a great cup of coffee over business. Staff were really friendly and helpful. Had a great range of food on offer too (cakes rolls etc) but had recently eaten so didn’t try any of these this time, though a relative assures me that they’re delicious. Rustic charm may not appeal to everyone, but i liked it, and the seating was perfectly comfortable. Will be returning soon!

Coffee is nice and staff are attentive however it's clear the owner(s) of this cafe have a few gripes. For example, no dogs allowed and no WiFi. As more cafes are becoming more welcoming to pets and work from home people who would appreciate wifi and plug sockets, this cafe seems to be digging its heels in and doing the opposite. Why? Who knows

Can't really review, service non-existant, so we left. Try somewhere else, plenty of other coffee shopps in Rochester.

Tasteless 'coffee' which was just milk and froth, only outdone by terrible customer service and an awful lemon slice that was inedible. The blonde coffee maker had clearly got out of bed on the wrong side and bought her problems to work - abusing us publicly at our table because we asked why the coffee wasn't served in a proper cup or mug. 'Don't look at me like that!, if you don't like it, I'll just refund you!' is apparently an adequate response to a customer enquiry. In a high street with lots of choice of friendly cafes, don't waste your money on a place that make their customers feel so unwelcome, they can't even back it up with a good coffee and a decent piece of cake. Terrible!

One of the many lovely things about Rochester is that it’s full of brilliant independent businesses, and this is one of them. I come here often with my grandchildren. Staff are always kind and friendly; coffee and cakes are great; and the bill significantly less than you’d pay at that multinational chain down the road.

Nice enough place with good coffee in great location. Visiting on a damp December day the atmosphere was a bit barren and not cosy at all. The seating situation is a mixture of office type chairs, or childrens school chairs, not large enough for most behinds! Could do with a soft furnishings update.

Always really good coffee, fresh and delicios cakes,friendly staff ! I really recommend this place !!

Stumbled upon this gem trying to find a coffee shop that wasn't a boring chain/identikit franchise. This is so quirky and cute and the coffee so good (and scrummy sweets and pastries) that we made a beeline for it the second time we came to Rochester.

Such a lovely coffee shop... l liked the decor (old coffee pots on the wall) And the service was lovely and friendly... Nice coffee too... I popped in for a quick espresso before going to the Cathedral and Castle...and then popped in for another before going home

There were 3 gluten/dairy-free bakes to choose from. It isn't often I can find something yummy to eat! They had a lemon drizzle slice, a chocolate and cherry traybake and a raspberry flapjack. I brought two, ate one and then went back for two more for the next day! Two sweet treats and an iced oat hot chocolate for £6.30, brilliant! The staff were so friendly too and helpful as usual. Thank you Deaf Cat!

If you go to Rochester and you want to find good customer service cafe dont go here. Firstly to get in is like Fort Knox, when you do finally make it to a seat you order pay and wait only to be given your drink in a plastic cup. As we all no any drink in a plastic cup alters the taste badly. We did ask for a china cup but was given the now over used excuse its because of covid. Now there is no law that the cafes have to use a plastic cup, so the real reason must be its cheaper than paying some one to was the china cups, but this is not reflected in the price of the drink, which is high If we had know before we went in we would have gone to one of many other cafes in Rochester which we no have china cups. They should have a warning sign up in big letters out side so customers have the choice. We will not return even if they are more honest.

When you know your trips to a coffee shop are about to drastically fall you automatically head to what you know. Deaf Cat is a gem. I enjoy the coffee but my trip today was enhanced by a fun conversation with the young assistant. Even after hearing about my love for the stolen espresso cup he still serves mine in a china receptacle as opposed to the paper one I was sure I'd get. A joy, friendly and prompt. Still, the coffee is of the highest quality and today I sit outside with the views you can see below. Many thanks, I will be back, as long as the world doesn't end.

Sat opposite the cafe in the glorious sunshine. Delicious coffee but mine had a LOT of froth for a latte. But still delicious coffee. Would definitely visit again.

Our first visit to Rochester and was recommended to call in at The Deaf Cat for coffee and cake. We were not disappointed. After a warm welcome from Ben and a request to use the hand sanitiser, we took our seats. It was table service and we ordered 2 mochas. My wife fancied a chocolate brownie and it was a slice of Victoria sponge for me. The mochas were absolutely top drawer, hot, chocolaty but not too sweet - a great blend of ingredients. The choc brownie was loaded with scrumptiousness and the sponge appeared as 2 slices. 'I cut the cake but thought you'd like a bigger piece so here it is.' It's a small place far nicer than Costa and the like. The Coffee pots on the wall were particularly eye-catching and colourful. Ben and his assistant were really courteous and attentive without being intrusive. We really enjoyed our 11 am top up and have no hesitation in recommending The Deaf Cat. Thank you Ben. It was fun and we loved it.

The Deaf Cat is small and has friendly staff. My lunch was a toasted cheese and onion sandwich (tasty, but apparently mass-produced, a millionaire shortbread (excellent, clearly locally baked) and - new to me - gingerbread-flavoured Italian soda, which was memorably delicious. Service was quick, and the credit card machine worked after a pause. My one criticism: the WiFi was not functioning. I would certainly go again.

Came here for a lock down coffee and cake. Took a bite out of the millionaire shortbread and there was a hair baked into it. They gave my money back but then sold a millionaire shortbread from the same tray to the person behind me. Gross

This cafe is one of my favourites in Rochester - so when we went down for lunch we had to drop by and grab a coffee. We used their takeaway facility - order through one window, collect your drinks through the next window. Service was easy and efficient. Staff were super friendly and helpful and the drinks were delicious.

Frequent here often when visiting the town. The coffee is always great and the staff are always friendly and welcoming. I'm not sure what else you could ask for. Clean seating inside, customer toilet and take-away options. Great.

This place is just amazing. The coffee is great and the service cannot be faulted. We enjoyed visiting before lockdown but we’ve been so impressed since. They have been appropriately cautious and creative to enable us to enjoy their food and beverages while keeping everyone safe. The use of the windows to take and distribute orders has worked really well and the good weather and nearby parking has made this our ‘go to’ for coffee during lockdown. They were one of the first to open and visiting has become a real treat. We’re all in favour of supporting small independent business and this is one of our favourites. Thank you all!

Take away cups inside!Not eco friendly to use 3 plastic lined cups while eating and drinking inside to provide two drinks! I don't know why there weren't ceramic cups available inside yet there were plates. Cookies were lovely and staff very welcoming but all free tables weren't clean.

Quickly stopped for a coffee. I was surprised the medium coffee I ordered was more on the small side, I have small hands, see pic. I definitely won't be buying from here again as it clearly is overpriced for what you get. Saying that it is a nice location and the staff are nice.

Great cakes. Good large cups of tea , friendly staff and great atmosphere. A regular haunt when I’m in Rochester

Called into The Deaf Cat Coffee ship this morning...a warm and friendly welcome lovely atmosphere very relaxed ...we had tea hot chocolate and toasted sandwiches ...just what we needed a good varied menu ...with a shared toilet

After a visit to the cathedral and castle on a particularly chilly day we recharged in this lovely little cafe. Yummy cakes washed down with rxcellent coffee and hot chocolate while seated on comfy sofas and watching the world wander by .. perfect!!

After an afternoon visiting Rochester Cathedral and checking out the shops on the High Street I rested my feet, sitting comfy on a sofa, drinking one of the best coffees I've had in ages. They also serve yummy cakes, sandwiches, etc. Very friendly. Good atmosphere. Great location.

Stopped by after being a bit cold outside. It looked like a cool place and we decided to give it a try. The coffee we had was lovely and the kids hot chocolate was the best. Our child was so impressed when his hot chocolate arrived with marshmallows and cream on top as per his order. It was just over £1. They were impressed.

The staff are generally quite helpful and the cafe is quirky. The cookies are absolutely amazing, very friendly.

A little bit quirky, which we liked, but staff were very rude. At 16:55 a chap with scruffy hair shouted at us from the counter that we had 5 minutes because they were closing. This was fine as we had finished and one of us was queuing to use the toilet. Again, at 16:57 we were told by a female member of staff that we had to leave because they were closed. I explained that one of us had been waiting to use the loo. As we left they erupted in whoops and cheers!

Popped in today for coffee and cake, service was quick and efficient, staff were very pleasant. Good location, with cosy relaxed atmosphere

One of the Best Cappuccino I ever had ! Creamy, flavoured, nice presentation 🐈🐈🐈. Cozy and relaxing ambience, nice staff, the place is small but give a warmth feeling especially on an autumn sunless day 🤗

Popped in for a coffee upon arriving in Rochester via train. The space is a warm, hip vintage coffee shop vibe. The service was great. Plenty of indoor tables with various seating options. Definitely worth popping by if in the area.

Very chic interior with a great selection of seating.

Reasonably priced coffees with a good selection to choose from both hot and cold drinks. Pleasant enough with comfortable seating, clean inside and friendly staff.

Stopped for a morning coffee. The staff were very friendly and the internal environment was comfortable.

This place is rubbish, can't understand where the good reviews come from. Go to Costa if u want a decent coffee or other local cafes.

This is my regular spot for coffee, it’s always expertly made and I love the gentle hustle and bustle atmosphere. The staff are friendly and will often stop for a quick chat. They are welcoming to younger visitors too. Highly recommend.

Great coffee, excellent food but the customer service is AWFUL. The waitresses are extremely MOODY and RUDE. They never smile. On our recent visit the waitress just threw the hot chocolate on the table without saying a word. It feels as if costumers are not welcome.

The service was good, brought coffee to our table. Plenty of selection of cakes, rolls etc. Very nice and clean inside.

Nice music and environment . Tasteless panini which was served after my drink was finished spooling the visit . I recommend drinks are hot not just ok and food is served same time as drinks not some time after .

Coffees ok but had a mozerella pannini, where was the pesto, and a cheese and ham toastie both lacked any flavour. Back to Costa then. Decor is ok but nothing special

The bloke with the shaggy hair he is god dam rude needs to learn some respect terrible service but OK produce

Outside looks really inviting but that can't be said about the staff. Not a very good selection of food for a coffee shop. Distinct lack of savoury selections, unless I wanted pre-packed sandwiches and the cakes my family had were quite dry.

Shabby little cafe highly overrated, coffee ok banana cake too dry and too sweet. Staff not friendly. Will not revisit.

Very nice cafe coffee was very good staff very helpful and one of the few places in Rochester with easy access for the wheel chair. Great place

Just a cup of tea this time but they did have a good selection of sandwiches and cakes. Service was quick and staff friendly

Brief stop for coffee and cake. The brownie was delicious, and coffee good too. Pleasant staff and relaxing atmosphere. Nothing to dislike and would definitely return.

Could hardly understand the serving staff. One girl had very long loose hair which she was continually running her hands through and then serving food.

Deaf Cat Coffee is a coffee shop on Rochester's delightful High Street. It is a nice little place with a limited range of food and some hot drinks. There is enough space during a winter midweek lunchtime.

This cafe is excellent. The staff are very polite and friendly. The day I visited there was a young man who served us I think his name was Joel as I overheard someone calling him. He was excellent at his job and was very polite. The coffee is lovely and will be visiting again because of the staff .

We couldn't wait to revisit after the amazing coffee we had on the first occasion, unfortunately the second visit was appalling. Sunday the 13th January 2019 the coffee smell invited us in - decent size muffins (at ridiculous prices) I'm not crazy about coffee but I could have sat there all day and drank their coffee. The second time, 20th January 2019. There wasn't even a hint that this was same place we revisited. No hint of coffee from the outside! The coffee tasted like instant coffee. I was shocked to say the least. The muffins were tiny, so decided to try a toasted panini, what a mistake. Only the edge of the panini had any filling (the display side in the packet) it was dry and tasteless! We certainly won't be wasting our Sunday and money going there again. One thing about the restaurant and coffee shop trade is that you have to be consistent otherwise the public speak with their feet, which we've done!

The coffee was good, as was the hot chocolate. We ordered at the counter and received swift table service. Trendy décor and a pleasant atmosphere.

We came here because we've been before and the service and food have been lovely! The second time round however was just shocking. We ordered hot chocolates and cake, the drinks were lovely, the cake was terribly dry and the tables were dirty. We took the cake back and explained our tables needed a wipe only to be shouted back by the waiter that we were being very rude and have been since we walked in!! Apparently we were giving 'dirty looks'. What ever happened to the customers always right...? We will not be returnin. We felt abused.

One of the bests hot chocolates that we had. Friendly, welcoming staff and very cosy environment. Has a good variety of pastries

Friendly service nice hot tea loads of atmosphere. Sells cakes and sandwiches and loads of different drinks but we just had tea this time. A popular meeting place

Popped in for a quick coffee , was tempted with cheese toasty and a huge wedge of delicious carrot cake . Quick coffee ended up a good hour as the atmosphere , food and the coffee was so very enjoyable and well worth a visit if in the area .

Drizzly dreary morning was cheered up on the visit to the Deaf Cat. We sat by the window on really comfy sofas which we were reluctant to leave. Quirky additional seating around included padded top milk crates. Very friendly staff and delicious coffee.

Popped in for a couple of lattes. Loved the coffee and the atmosphere. Great looking cakes but we resisted.

Been here a couple of times now. Relatively new coffee shop and one of many in the high street. Rustic interior. Friendly service and good coffee. Cakes were ok, I wanted them to be nicer than they actually were but... Maybe it was an off day!

Fairly good cuppa think it’s overpriced. There are no baby change facilities and the last two times I visited the loo was pretty rank wouldn’t go back again.

Good service, good coffee/hot chocolate and delicious brownie! Wide range of choices too. Would definitely return again

We visited the shop today during a walk through Rochester and thought we would give it a go as we had not been there before. I was very disappointed with the service, it was like it was a chore for the girl to serve us and I think she wanted to be there even less than she wanted us to be there! Drinks were nice, cake was average. I wouldn't be returning in a hurry or recommending.

Before we went to the cathedral and castle we first strolled around Rochester and had a coffee stop at the Deaf cat. We had a large cappucino and coke. On the side we had a lemon meringue muffin, coffee&walnut; cake and chocolat brownie. All delicious.

Always my "go to" coffee shop when visiting Rochester. Sandwich style lunch also available, including toasties.

In the very core of Rochester, Kent, in the United Kingdom, this cosy café invites customers to treat themselves to a delightful experience. Great atmosphere, mouth-watering bites and, needless to say, excellent coffee. The coffee display is not as varied as in larger stores; however, this is, essentially, the magic of Deaf Cat Coffee: great quality coffee and an amazing overall experience in each visit.

"The music is too loud in there" This review from my Dad is one of the reasons I like Deaf Cat so much. The coffee is absolutely the best in Rochester, and the atmosphere makes it even better.

I’m a resident of Rochester and a regular visitor to the High Street but somehow hadn’t visited The Deaf Cat, though I had heard good things about it.

Went in today cause it looked really inviting,coffee was lovely and there was so much choice,was pouring with rain but didn't feel under pressure to hurry,met owners wife who was very friendly and nice,everyone welcoming

Always enjoy going to the Deaf Cat. It's a little rough around the edges but such a nice vibe and good coffee.

Nice place with good location. Great choice of cake. And delicious coffee. The best one I’ve tried so far.

I live locally, this is the best place for coffee on the high street.

Popped in here to grab a coffee in the spirit of supporting local and regretted it. The girl on the till was not welcoming and struggled to answer a question about the drinks they offer. The girl making the drinks originally made the wrong one then swore when she realised and had to start again. All the staff looked like they were in a flap and honestly it was not busy. Maybe it was a bad day for them, but unfortunately it was a bad experience for us. The mocha frappe was tasteless also.

This place is seriously good! I love coffee and I love cake and this place ticked both buttons superbly. Right on the High Street so get a seat outside if you can and see the cathedral and the World go by..

This is on the high street so ideal for the museum, cathedral and castle.

The Deaf Cat café is an unpretentious, medium sized café located in Rochester’s High Street serving coffees, teas and a selection of sandwiches, cakes etc. Staff are welcoming, and service was good. The café seemed clean (including the toilets) and had a relaxed atmosphere. Prices are broadly average for this type of establishment as was the food. I would actually rate it as ‘quite good’ but Trip Advisor doesn’t have this category, I decided to upgrade it to very good on account of its: excellent location, its independent status, plus I liked its novel name - apparently Charles Dickens had a deaf cat so it’s quite appropriate for a Rochester café.

A nice place to come and have a coffee with friends, especially to sit on the seats outside when it's sunny. Good coffee not much in the way of food except for cakes!

An very pleasant place to take coffee/tea. It has real character and very good cakes and drinks. Well placed on the High Street right opposite the Cathedral.

See below - the e-mail I sent through their website over a week ago setting out the problem to which I've not had the courtesy of a reply. Really not good enough, the legislation has been in place for over a decade, abysmal lack of signage, and wholly inappropriate attitude. E-mail read as follows:

Cute, quaint and original. Only stopped for a coffee but definitely going back for some of the scrummy looking cake.

Tea was nice. Lots of room for a buggy but I have a dairy intolerance and there is nothing catered for dietary requirements. Slightly pricey.

On a sad trip to Rochester due to a close bereavement and needing to visit the registry office nearby we had a two hour wait for our appointment so we were traipsing up and down the high street in the rain.Then we came across this little gem of a place so took advantage of slipping inside to dry out...We had a nice surprise and found reasonable prices nice coffee cakes and my first toasted panini mmmm...Lots of different teas to try if you like variety as well!Also the staff were friendly and prices ok...

The staff are quite friendly but always seem rushed off their feet, which also impacts on the cleanliness of the cafe. The flat white coffee is nice but the others I've found aren't anything special. I think there's far nicer places to go for coffee and cake on Rochester High Street but overall it's alright and I'm sure some people like it.

Although quite slow to serve the coffee, it is worth the wait. It is definitely the best coffee in medway. The strength of it and the way that they make it somehow just tastes better.

First time visit, great comfy deco with excellent service. Coffee and cake was good also Will definitely return.

Small coffee shop was very busy with standing room only but was warm and inviting.

Great choice of teas and coffees, service very friendly the staff were very welcoming. We did have to wait for our coffees but there was 10 in our group so i wouldnt expect any less. Great little find we will definitely return. Thank you

The place was clean and comfortable, my hot chocolate was was delicious and didn't take long to prepare. I do recommend.

Sandwiches, coffee, cake, all fab. No complaints about the service, staff friendly and drinks came quickly.

We waited over 20 minutes for my cup of tea and my friend's hot chocolate didn't arrive despite there being at least 3 or 4 staff working and the cafe was not particularly busy. Everyone else in the cafe had been waiting a long time too and some decided to leave. When we spoke to the manageress she said if we wanted quicker service we needed to go to Costa, they were an independent chain and could not be any quicker. We did not think this was a logical argument as there were several staff working there and most people were ordering drinks and light snacks such as cakes which do not take long to prepare and serve. Several minutes later the hot chocolate arrived and the manageress said me friend was being 'very rude' when all she had done was to ask why things were talking so long. I have never heard a staff member speaking to a customer in that way.

Put it this way. I've never used trip advisor before. I left the Deaf Cat so disgusted by the service and standard, that I literally just used my roaming data, to install the trip advisor app, so I could vent.

One of my favourites in the High St, especially when the sun is out and I can get a table out front. Good coffee nice surroundings.

A lovely independent cafe. Nice decor, extensive range of teas and a good selection of cakes too. Good value for money. Clean toilet facilities too.

You might wonder why about the name "Deaf Cat" and why the nearby gallery has a website called "artycat". It links back to Charles Dickens who apparently had a deaf cat, who gave him companionship, joy and inspiration.

We enjoyed our brunch on a Saturday, nice comfy surroundings, great sandwiches and coffee and good value for money. A bit noisy, but then ground coffee places are noisy! Only issue I have is that they need more toilets. I'd recommend and re-visit.

I find the staff really friendly and the atmosphere is really rustic and realistic. It's all about the drink, food and just hanging out in a great environment. In the old historic part of Rochester high street in the earshot of the cathedral bells.

Latte was good, very limited food options - all bread based. My fruit loaf was dry and tasteless- not had a good cake in Rochester yet 😕

On a very hot sunny afternoon, what better than to have a welcome cuppa & slice of cake away from the hustle bustle. Both rejuvenated us completely!!!! Would recommend.

Black Americano. Coffee beans and hot water. No special requests. 15 minutes. Why on gods green earth would it take 15 minutes for a black coffee. Not busy. Machines working. Guys, get a grip.

Lovely little cafe with charm. Staff are friendly and helpful. Coffee is nice and drinks are lovely.

It's a nice little cafe, the waitresses seemed quite overwhelmed as the service was slow, a little hectic and tables needed clearing as there wasn't anywhere clean to sit. Apart from these few issues the coffee was delicious (I had a flat white) and the sandwiches though mass produced were pleasant and filled a hole :). I'd recommend the Deaf Cat for a nice place to pop in for a coffee.

Just popped in for a coffee and snack. The staff were friendly and although there were some problems with the order, the staff seemed genuinely apologetic. Nice location, and a place that I would revisit without hesitation.