Based on 1.429 opinions finded in 1 websites

Based on 1.429 opinions finded in 1 websites
Opinions
Been here many times only just got around to joining tripadvisor to post some reviews. The food is always spot on cannot be beaten in my opinon. Was a little period of adjustment when a ot of the old staff left all at once but I think theyve found their feet again. The staff are all so friendly and seem knowledgable. Our waiter named Alex was attentive and polite. Efficient service from everybody and this place remains a firm family favourite.
Yvonne D . 2025-03-16
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Came for a family party of seven. Staff attempted to push us into bar for drinks rather than showing us to the table which seemed odd. Further attempt to take orders for drinks before we had even seen a menu. Waited 45 minutes for two plates of mixed antipasto to arrive -"they take a long time to prepare" ! - and then the mains arrived suspiciously quickly after the starters were cleared away. Scallopine di vitello was fine and a vegan risotto of peas and beans OK, but the only wood the funghi di Bosco had ever seen was if they had fallen on the floor and a mixed grill of fish had instead been fried in a lot of oil - but after such a long wait couldn't face sending it back. A lemon cheesecake was bland and certainly not di casa. Service perfunctory. Thin paper napkins. No grissini. Had to ask for bread to go with antipasti. At these prices not what you expect. Have spent quite a lot of time eating out in Italy. This place feels very onestop touristy.
POTTERUPTHEANDES . 2025-03-03
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This place has stood the test of time, I have been eating here for 44 years and the food & service is still very good. I have no problem recommending this place to anyone. It is nice to see Italian staff back serving so much better than the untrained English students that have been there over the last few years.
Yorkshire man . 2025-02-19
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Have been a few times lately and I’m afraid to say they are too full of themselves. The customer service is really poor. It’s like they can’t wait to get you in and out again. Hardly any smiles or friendly chit chat. You would think they would make more effort considering the prices they charge.
elaine209tiger . 2025-02-18
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I have a severe peanut allergy and was going out for a family meal at Da sandro a couple of weeks ago. I spoke with the manager Angelo on the phone ahead of our visit and he was really helpful and understanding. On the night,he came over himself to take our order and took extra care and attention when helping me select an appropriate meal. He made sure to effectively communicate my dietary requirements to the kitchen staff and I felt really at ease. The food was absolutely delicious and based on this experience we will now be regulars at Da sandro!
George . 2025-02-04
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Went for lunch with a friend as Da Sandros is his favourite restaurant. I started with a huge, enjoyable Seafood Adriatica ; less octopus, and more mussels would have been my preference. I followed this with the cannelloni, which was ok, then the bread & butter panettone, which was a little dry. I think that they could source a better Merlot as my glass of it was very thin. Service was good apart from the fact they brought out the wrong dessert.
S Mazingham-Hanson . 2024-12-20
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We always look forward to visits from our family, and one of the highlights is dining at this restaurant. The food is consistently delicious, and the staff are friendly and attentive, making for a pleasant dining experience. However, we do have one major complaint – the price of the kids' pasta meal. At £10.50 for a small bowl of cheesy pasta, it's a steep price, especially considering this doesn’t even include a drink. Having dined at many kid-friendly restaurants around the world, we feel this one falls short in terms of value for money. While the overall experience is enjoyable, the cost of the kids' meals leaves a lot to be desired.
Hannnah . 2024-11-10
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This was our first visit to the largely hyped venue and we left very disappointed, refusing to pay for one item of food due to the fact we couldn't eat it. The restaurant is so loud that chatting together was difficult, and the tables are as close together as possible which we found awkward. The funghi con aglio e crema was whole button mushrooms in a thick, yellow sauce with a look and flavour that brought back memories of Heinz macaroni and cheese. The ravioli Al funghi di bosco were so flat that I cut them open just to check there was actually filling inside, revealing a wafer thin spread of ricotta. The ravioli were served with whole cooked mushrooms loaded into the bowl, with the entire thing not sat in a sauce, but rather mushroom juice pooled at the bottom of the bowl. The zucchini fritti were actually very thick, bendy stakes of zucchini in the thinnest spattering of batter; not the fine, crispy fried zucchini they're supposed to be, and even the waiter agreed they looked far too thick and apologised. The pennette con pancetta and salsiccia piccante was essentially chopped sausage with rubbery pasta, all resembling pet food. The food came far too fast and was too rubbery for us to believe anything was fresh and felt more like we were eating old, ready-made food. A far cry from rich, Italian cooking and we won't be returning.
S_Elizabeth_90 . 2024-10-22
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Went to this restaurant after hearing many good reviews, never again. Ordered the ravioli which was more like a starter than a main course, expensive as anything and it was swimming on some sort of mushroom water! Tastes bland with hardly any filling. No side accompaniments at all. Ordered profiteroles as dessert - 2 profiteroles for around £6,£7,two! Rip off. I seriously don't understand how this place is busy unless it's with those people who have never sampled good cuisine.
Sophisticated A . 2024-10-21
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We went to celebrate my granddaughter’s 12th birthday. The restaurant was full to capacity and this impacted on the service. We had to ask to place our order after sitting with our drinks for 20 minutes. The food took ages to arrive but was the same high quality we are used to at Da Sandro’s. We had to ask to order desserts and these arrived without cutlery. The coffee my son ordered never arrived and we gave up on it in the end. Nobody seemed remotely interested in asking if we wanted a bill so we just got up. The waitress had a look of panic on her face and seemed to be updating the bill as we walked across the restaurant. We had to explain to the cashier where we had been sitting so we could leave. The staff were friendly but clearly inexperienced and over-whelmed with the task at hand. This was very disappointing after so many good experiences in the past.
Pamela H . 2024-10-19
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Very busy place but very clean and friendly our granddaughter chose to come here for her birthday meal bless her she is only 7. But loves it here. I was going for one dish but was advised to go for a different one because it had more flavour. Wow I am so glad I went with it because it was absolutely delicious. The POLLO ALL' ORTOLANA is to die for. The whole meal was fantastic not only for me but the rest of our party, they all felt the same about their meals. We will definitely be returning.
Lorraine B . 2023-11-04
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Went there at Xmas and thought it was wonderful, good service , good food so thought I would treat the family, went last week so disappointed this time, staff were friendly but they forgot about us after our starters, waited half an hour then called someone across, the food was wonderful but this time smaller portions, watch the drink orders as it really bumped the bill up , only had 2 drinks each!
Michelle B . 2023-07-07
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1401 Opinions
Horrific avoid avoid avoid worst meal and service was terrible. My meal consisted of a few burnt vegetables stuck on a skewer with no rice or sauce when I asked for rice I was served a bowl full of microwaved gooey yellow and green gunk and eventually the sauce arrived which was the same sauce all 3 meals had on our plates!. Absolutely awful and all thet did was knock off the £15.95 price for my poor vegetables!.My sons pizza was uncooked in areas and burnt in others.Run by kids
2526 Opinions
Very overpriced canteen food. I wanted a really good bowl of pasta, but what I received was a tasteless watery mush. Very little seasoning and nobody dared come over to check on me. From entering the restaurant I must have been waited on by at least five different members of staff on a two course lunch. Every detail and every item was brought by somebody new. I had ordered the pasta Bolognese but had requested the up sold Mafaldine pasta rather than the ordinary spaghetti. I didn't receive this but I also wasn't charged for it, so I accept it as an honest mistake, and not something on its own I would make an issue from. My order arrived far faster than it takes to cook Spaghetti, and the spaghetti was over cooked and the sauce wouldn't stick to the pasta. I was never offered any cheese or black pepper, and nobody came over to check if everything was ok. I did order a glass of wine to go with my meal, but had nearly finished eating by the time it arrived. All in all just a very disappointing time especially when you consider the cost involved, over £15 just for the pasta alone.
1300 Opinions
Stealing tips and deleting negative reviews over this issue! Disgusting behaviour
1982 Opinions
Came here with around 18 of us on a family outing. All the food was nice except one of the dishes. The bill came to over £250 which I paid. The kid who served me behind the till was very rude and he lied about there being no manager around when I wanted to address the issue. He offered no apology, said that we had eaten the bad food and questioned why we didn't bring the issue up at the table. I returned to the table, collated the bad food onto the plate and took it to the till for him to assess. He refused to apologise still so we all left. As we were leaving, the now present 'manager' came to offer us a refund and started apologising. Brothers, it's not about the money - I was belittled and made to feel worthless. I wont be returning (by the way I recommended this place to many people before this incident). If you have a party of more than 5 or 6, don't bother with this place.
2467 Opinions
Where do I start these boys really know how to make the best tastiest food in town. Clean fresh and always super hot, their pizzas are amazing specially if zeeshans has made them you will not be disappointed. From the friendly customer service to delicious food it's 5stars all the way