Based on 600 opinions finded in 1 websites
Based on 600 opinions finded in 1 websites
Opinions
Delicious food and staff couldn’t have been more helpful. We arrived for lunch in a fluster with a hungry baby and an elderly dog on a very wet Tuesday. From the moment we walked in the lobby the staff were lovely, finding us a table in a suitable area and giving us the time and space to get sorted. There was no hurry to order and they bought us coffee and water to heat the baby’s food before we ordered. Once calm was restored and we ordered the service continued to impress and the food was delicious and fairly priced. Credit to all at the hotel.
DroitwichBear . 2024-10-02
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We enjoyed a fabulous Sunday Roast here on 18/08. We turned up late in the day and without pre booking. The staff were really accommodating and helpful. The food was fabulous and we enjoyed all 3 courses. The yorkies were huge. And to top it all off - kids eat for free on Sundays. Would highly recommend.
Tinalou121 . 2024-09-15
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Having walked round the town, we stopped outside The Castle Hotel and read the menu. The restaurant was full, so we were offered a table in the lounge for 5 (2 adults and 3 teenagers). We decided to order 4 Castle Burgers and 1 fish and chips. The food took a little longer than anticipated to arrive but it was definitely worth the wait. The burgers were the best we have ever tasted (compliments to the chef)! The fish and chips was also very nice, all freshly cooked. The only thing I would change on the plate would be the small dish of coleslaw, I was expecting something much larger to be honest. We will definitely visit the hotel again when we are in the area again on holiday. Thank you for a lovely family meal in lovely surroundings.
Ynys Mon . 2024-08-12
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Lovely meal. We hadn’t booked and arrived on a busy Easter half term evening, on what was our last evening before heading home to England the next day. Despite being warned that there would likely be a 40 minute wait for food, we were pleasantly surprised that within 20 minutes we had our drinks and less than 30 our food had arrived. Food was freshly cooked and absolutely delicious. James our server was rushed off his feet, dealing with many tables (and unfortunately some challenging customers), waiting tables and working the bar, however was attentive and friendly. Our dining experience was further positively accentuated by James, who presented as a knowledgeable server, complimenting his friendly and welcoming demeanour.
Heathermatt . 2024-04-04
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The Fish n Chips are amazing and the atmosphere is great at midday. Good for families. Nice old good designed restaurant.
Eva J . 2024-04-02
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I can see what the restaurant is trying to do but a few strange flavour combinations. The menu is extensive, lots of options which all sounded lovely. We had three courses which were all presented really well: Starter - both chose to have the scallops which were lovely but paired with smoked salmon and chorizo sushi which didn't quite work. We'd have preferred the chorizo to be just paired with scallops without the sushi part (we do love sushi but it just didn't match in flavour for us) Main Piri Piri Chicken Kebab - was lovely and presented well! But each element didn't quite go together. The side salad had a pesto dressing which was very tasty but with the Piri Piri flavours didn't work - perhaps a mint based salad would work better. The chips were also lush in a cheese and truffle sauce but again, didn't match in flavour with the main dish. Without the truffle oil would have been fine Castle Signature Dish (smoked haddock & chorizo risotto) - this again was a lovely dish but my partner didn't feel the balsamic complimented the rest of the flavours Dessert Anglesey Sea Salted Caramel Cheesecake with Kinda Bueno ice cream - sounds lovely, didn't live up to expectations and I am a cheesecake lover who always has room to order one. I can't pin point exactly why but it was almost a mousse texture and the base more like a diem bar. The bueno ice cream just tasted like chocolate ice cream and unfortunately my scoop was full of freezer burn ice Mixed Berry Creme Brûlée - can't fault this other than limited berries included - was very tasty. Staff were very polite, friendly and attentive however, didn't like the 10% service charge automatically added as we personally like to choose the amount we leave. By the time we'd waited for the bill we wanted to leave as we'd had a long day and didn't want to ask for the charge to be taken off so paid it. Staff are 100% deserving of a tip as they were lovely but it would be nice to have the option of what to leave.
Sara . 2023-09-28
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An excellent evening at the delightfully quaint Castle Hotel for dinner. The food was tremendous , Drinks properly chilled and good quality. Our waitress was Chloe. She’s a gift to service and attended to us with efficiency and charm. Thank you everyone for looking after us so well. We ll be back really soon.
walt2382016 . 2023-09-04
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Had read recent reviews and was worried about booking however the menu appealed to me because of the gluten free options so we decided to try it. There was no reason for us to worry, the service and food was great. All the staff were friendly and helpful and and very chatty with our two children. I had the smoked haddock rosti with egg for starter and the signature castle chorizo and haddock risotto for main and both were delicious. Finished with a mixed berry crème brûlée which was equally delicious. Our two girls had three courses on the children’s menu and to our delight upon receiving the bill the children meals were free! Wine and cocktails were quite pricey at almost £10 for a large glass Wonderful food and service would definitely recommend
sarahsparkle24 . 2023-08-30
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Food was good but service was awful. As a family of 4, our order was taken immediately, and drinks an appetizers arrived soon after. We waited over an hour for our main course and were told they had made a mistake with our order (fine, that happens but then bring us the water we asked for, or check on us after the food finally arrives). As I said, food was good, but then we were completely ignored. We were given no opportunity to order dessert and had to go stand at the desk to finally get our bill. Servers were in animated and extremely prolonged conversations with other customers. This was a terrible way to spend our last night in Conwy. Skip this restaurant and go to the Erskine Arms instead (or anywhere else!).
Megan C . 2023-08-06
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We called into this lovely place and asked if there were any tables available and the lady and Will on duty was very helpful and located a table for us . Food and drinks were lovely
Melisa t . 2023-08-06
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My wife and I went to the restaurant for lunch. Based on all of the positive reviews we made a point to eat at the restaurant. We were promptly seated. After that, we waited and waited…and waited for a server. After 20 minutes of no one making any attempt to acknowledge us, we got up and walked out. Our time is valuable and we didn’t appreciate sitting around like that. We ended up going to the Five for food. Great service and food there.
Pioneer30279 . 2023-07-31
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We had a lovely meal with excellent service. The moules were exceptional, and the steak cooked to perfection. Because of a mix-up over the sauce, the steak was replaced without a quibble. We would highly recommend this restaurant and will be visiting again next time we come to Conwy.
387HilaryK . 2023-07-05
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Lekker eten en goede bediening in een mooi historisch kader. Zeker de moeite waard en zoals vermeld...lekker eten in een gezellig kader.
TonyVdb . 2023-06-25
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We used to eat regularly here when it was Shakespeare’s and were surprised how average it was. The menu still said Autumn specials and it’s May . Menu was just like a pub menu but inflated prices . Staff very inexperienced albeit very sweet . Lack of non alcoholic drinks were surprising just beers and bottles just plonked on tables . My starter wasn’t available, why ? It’s a Saturday night . Meal was tasty but not memorable not even instagram photo worthy . Generally nothing like standard in past. Disappointing.
yummy1844 . 2023-05-21
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Nice pub food was lovely & staff were very friendly We arrived late to Conwy around 7pm & hadnt pre booked anywhere to eat The team here were very accommodating & found us a table in the back dining room they had a great menu particularly good for me as im vegetarian We later asked to move to the bar area where we were given a fantastic seat in the window It was a nice place definitely go back
trayedmo . 2023-05-21
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My husband and I had a voucher off our son and family for Christmas for this restaurant. We booked a table for lunch for the 10th May 2023, when we arrived we were asked did we want to eat in the bar or the restaurant,but were told the restaurant wasn't used at lunch time usually during the week. we were shown to our table in the bar area. We ordered a starter each and a mains. My husband had ham hock terrine which was nice but the watercress was limp and past it's sell by date. Price £7:95. My goat's cheese brochette dish was mediocre. £7.25 We had ordered the Llandudno Bistro steak for mains- the mushroom served with it was larger than the steak-I asked for a baked potato with my steak but was told it would take too long to cook. It was served with chips,one tomato and watercress. These were priced at £26.95 each.My husband's steak was tough he was unable to finish eating it. Extortionate prices for such a poor meal.
Glenys P . 2023-05-10
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visited the resteraunt with my GF for some Sunday lunch staff were friendly , my GF had mussels for starter and I had thai fish cake both nice I had turkey for main and my GF had Lamb My turkey was nice, could have done with a few more roasties my GF enjoyed hers, but her lamb was a bit dry, more like a rolled piece of lamb i tried it and it was a bit dry apart from that it was an enjoyable couple of hrs
Paul T . 2023-05-02
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We love this hotel , and though not staying this time went for afternoon tea for the first time . We booked for 2 adults and a child , but the child’s tea was identical to the adult , and the sandwiches mostly far too fussy for a child . Coronation chicken , ham salad , fish pate and grated cheese and pickle . The one scone each was not home made , and the other cakes, shop bought mass produced and sickly . The staff are lovely, the hotel fantastic, we have eaten there many times and enjoyed it , but the afternoon tea was not up to there standard
janalibor . 2023-04-30
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This place os awful! No sense of customer service waited over 45minuets for drinks to come tonthe table. Was charged on the bill for items we didn't have. The manager I'm relatively sure is from faulty towers,has no business or customer since! They were more attentive to the Americans who was clearly on holiday. Food was overpriced and average! Menue options poor. Won't be returning ni would I recommend!
Dave G . 2023-04-24
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What a beautiful place! Amazing, friendly, selfless staff and even more amazing food!. We went here with our 3 children yesterday and could not fault a thing. The children's menu is great and all three plates were cleared. The food from the adult menu was cooked to perfection, presentation was perfect and the meal was so flavoursome. Honestly could not fault a thing. Thank you, we will definitely be coming back.
Katielbo2022 . 2023-04-16
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We had a meal at the restaurant earlier. We thought that the food was amazing. My husband's shin beef was cooked to perfection, the burgers that my daughter and I had were lovely and my younger daughter's chicken goujons (from the children's menu) were very...
SusanP518 . 2023-04-11
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We last ate here in 2018 and had a disappointing meal, so we decided to give it another go for lunch. Standards have slipped even further in some respects, since the place has been taken over by the RedCat Pub company in 2021. Location Since...
Welshman_on_2ur . 2023-04-10
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Had afternoon tea here What a disappointment Bottom tier -Three tiny sandwiches on shop bought sliced bread Grated cheese from a packet, egg & cress lumpy & tasteless, ham & tomato. All three had very little filling Middle tier - assorted tiny cakes, two of...
TakeMeToT . 2023-03-09
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Dined here on a Saturday night, fairly busy. Staff friendly and training but making you feel at home. For a hotel restaurant, felt it was still trying to find its identity between a semi formal restaurant and bistro. The menu was limited with some traditional...
LordDuffofActon . 2023-03-01
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Stayed at the hotel two nights. The roast Sunday dinner was okay, nothing outstanding though. Nice selection of vegetables but pigs in blankets served with lamb? Breakfast was poor. Not a good selection of dishes and portion sizes were small. I chose the continental breakfast,...
lovetravellingoften . 2023-02-15
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Received a voucher for afternoon tea for two as a Christmas gift, left hungry, 3 very small finger sandwiches each, a scone each with a very small pot of jam to share, small pot of cream to share, a very small amount of tiny cakes...
sionedj52 . 2023-02-02
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We often call at the Castle hotel for coffee when we are in Conwy. It is beautiful and historic with a lovely bar area and pleasant staff. When there in early December we saw that they were doing a festive afternoon tea. As it was...
Jane L . 2023-01-26
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I ordered Thai fish cakes to start. No Thai element other than dried coriander. Quite lacking, Better described as fish cakes. I then ordered the seasonal chilli con carne. Hardly any spicing, a complete lack of taste, served on rather nice rice in a baked...
A8096AWandyb . 2023-01-25
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Whilst staying in Conwy, we dined here for one of our evening meals. The service was excellent from start to finish, we were warmly welcomed and seated quickly, water was brought over and we were told about the specials. I tried two different cocktails that...
PollyL4 . 2023-01-02
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It really doesn’t take much for a barman to say thank you when paying customers carry their coffee cups back to the bar does it? Well, yes it does especially if you ask the person who was behind the bar this morning at the Castle...
chrishA4166ZR . 2022-12-05
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We had a table for x4 us for the Xmas Menu. service was average, nothing personal, we were showed to our table, we then didn't see any staff for around 10 minutes, even though there was x3 staff members in the restaurant and only x2...
sharronlawrence1 . 2022-12-02
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Amazing food, great service from Jackie and the others who helped us. Everyone polite and food came out quick and beautifully. Nice atmosphere and variety of food. Seasonal menu and specials of the day available. The pie of the day was amazing. The fish was...
Lauraemilyjayne . 2022-11-05
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The perfect visit. Was looked after by the team, particularly Jackie who was fantastic and made sure we were made to feel welcome. Great quick service and food was lovely. Would come again and recommend
MegglesC . 2022-11-05
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Reserved table a month prior to arriving on 28 October for an anniversary meal for my sister and her husband at the same table we had the wedding breakfast last year. The staff had no knowledge of our booking despite having e mail confirmation on...
Susan M . 2022-11-04
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Called in for morning coffee. No one about but eventually found young waitress and ordered. Over 10 minutes later coffees arrived. Not what we ordered. One coffee barely warm with no sugar, the other coffee was not was the wrong order. One coffee taken back...
jill r . 2022-11-02
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We visited Conwy for the day and called in here for lunch. The staff were very friendly and easily accommodated the 4 of us plus our reactive dog. The food was delicious too, would highly recommend this place.
Z5638BIclaireh . 2022-10-27
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As soon as you step inside the Castle Hotel you are greeted with a Minton tiled floor which tells you right away that this is a classy establishment. We were there for a group lunch following a business meeting and had reserved a table. The...
WirralChesterdraws . 2022-10-17
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Came here with 3 friends ,had a lovely evening meal ,the service was first class had a lovely evening meal in the restaurant I had the lamb which was absolutely beautiful would highly recommend it. The staff that waited on us was lovely couldn't of...
Claire L . 2022-09-26
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Had coffee and tea cake here, coffee came with three maltezers in a shot glass, thought this was very strange, the tea cake arrived after we finished the coffee with one small pat of butter not enough to spread on the tea cake. Husband went...
lovefox2526 . 2022-09-13
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I had lunch with colleagues Saturday lunchtime, 10 September. The service was top quality, all the serving staff was friendly and helpful but my starter of Tempura Monkfish was so small it was embarrassing. I appreciate that monkfish is an expensive fish but at £12,...
Ann L . 2022-09-12
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I literally can not remember what we ate. It wasn't bad food but it wasn't memorable at all. I was encouraged by numerous emails to book in advance to ensure we'd get a table. So I did since it was summer. The place was empty...
Jaxbally . 2022-09-07
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Had afternoon Tea at the Castle. Hotel. What a dissapointment. 3 little sandwiches. A scone which was quite nice., but the cakes were. an appology Not even offered if we wanted any more. tea. Will not go again
elainehW5030PQ . 2022-09-02
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Visited Conwy from 5-12 August. We ate out five times and our food and experience at the Castle Hotel was superb. Tempura Monkfish to die for. The Lamb Wellington was, without doubt, one of the best main courses I have ever had. Cassoulet was beautiful....
P2776MUpaulh . 2022-08-18
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Booked for special wedding anniversary after recommendation. Ordered Sunday beef dinner, and cannot imagine what chef would be willing to let 2 plates of food leave their kitchen in that state. Food was piled in a heap, veg were luke warm and beef was very...
Barbara H . 2022-08-11
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My wife and I stayed at The Castle Hotel in Conwy for 6 nights in July 2022 and we had dinner in the restaurant on the first and last nights of our stay. The restaurant has a good atmosphere, being in an old coaching inn,...
Richard S . 2022-08-08
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Reasonably priced breakfast . Quality of food very good coupled with excellent service made an enjoyable start to the day
P460VUteds . 2022-07-26
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We went here as a group of NHS health workers we all had one drink each in the beer garden I admit we were having fun and were laughing, definitely not rowdy or rude we were told that we were not welcome as they were...
sarajanel2021 . 2022-07-23
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Would not recommend for locals, staff are very rude and highly unprofessional. We were refused service after having one drink, no explanation given. The managers attitude was disgraceful when approached by a member of our group. Smirking as she was asking for us all to...
Emily P . 2022-07-23
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Good hotel food, more of a traditional hotel restaurant feel. May be a concentration on more local menus would be good. Specials etc..
Alfa-NG . 2022-07-16
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We both had soup which was ok. I had the Fish Finger butty. It was very dry and uninteresting. I asked for more tartare sauce which didn’t help. Husband had Korma in a Tortilla basket. It didn’t look good and he was unimpressed. We’ve been...
Judith S . 2022-07-15
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The menu choices here are really excellent and worthy of a multi-starred Michelin restaurant: smoked duck with hot sin sauce; cod and chorizo risotto... The whole mouth experience was rather disappointing. Not bad, you understand, but one was left with the sense that a little...
ozzertjie . 2022-06-25
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Indifferent bread. Dry chilli con carne. Chocolate ganache tart was also dry, Unfortunately after a long drive I too was indifferent. How this establishment got Michelin mentions in the past is not clear now. Make no mistake this is hotel food
71anthonyb . 2022-06-09
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I had two very good meals here as I was staying in the Castle Hotel. The restaurant is nice and spacious, I definitely did not feel squashed-in as can happen in some locations. The quality of the meals was amazingly good, well done chef. I...
richardlamkin . 2022-06-07
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What an enjoyable experience! The hotel did us proud with wonderful, delicious, food and drink, friendly and welcoming staff, great service and a lovely atmosphere. Anyone looking for a place to hold a special celebration or maybe just a catch-up with friends - look no...
wilkin316 . 2022-06-05
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Had chicken korma which was not mild and creamy as you would expect. My companions had sea bass with gnocchi which were huge and they did not enjoy. The chocolate grenache was dry. It was a shame as the decor, service ad food presentation was...
TJW9868HT . 2022-05-26
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Good choice of food, nicely prepared with good sized portions. Service was very good. Considered it to be value for money and would visit again.
Elisabeth W . 2022-05-11
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Met up with friends for a catch up. Lovely hotel with a lot of character, very well turned out friendly staff. Food was very expensive for portion size but very nice. Free parking and a lovely atmosphere where you could just relax. Would recommend.
Lewis1901 . 2022-04-23
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We booked a private room for 16 of us for my mum’s 70th birthday. The room was great and the staff were absolutely fantastic. The assistant manager (Mark?) in particular couldn’t do enough for us. They let us decorate the room how we wanted and...
Navigate21042362096 . 2022-04-23
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Had a gorgeous meal with family & friends for my husbands birthday. We were given a private room too, which made it all the more relaxed & enjoyable. The food was absolutely beautiful every plate was clean. Lovely service too!
CSMerseyside . 2022-04-18
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My wife and I visited for lunch along with our daughter, son-in-law and their baby. My wife was a little anxious as it was the first time we had eaten inside a large restaurant for 2 years. However we need not have worried as the...
mikesC1270HX . 2022-03-30
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Called in for a late lunch and was not disappointed. An excellent venue for lunch. Lovely ambience and very good food. I had the salmon, which was superb. My wife decided to try the pork. She was pleased with her choice. Although the hotel was...
nash222016 . 2022-03-24
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Such an enjoyable evening with great staff, outstanding menu, superbly cooked. The hotel restaurant is a statement in an old fashioned elegance. Everything was just perfect. Very good wine cellar. too.
Cherriesfan99 . 2022-03-22
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We stopped here for lunch after a rather long walk. The staff members were attentive and welcoming. Good menu to chose from: very good quality food.
Z8334TAandreas . 2022-03-12
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Called in for a drink Ripped off wasn’t the word £15 for 1pint of peroni And glass of Pinot that clocked the barman filling the bottle from some sort of wine draft filler Won’t be going back there When checked the drinks menu on the...
stephenkG7752ZL . 2022-03-07
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Lovely lunchtime meal, excellent service. Nicely spaced seating and comfy chairs. We pop over to Conwy regularly so will return.
Camper14S . 2022-02-20
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As my wife and I were staying at the Castle Hotel, we decided to eat in their restaurant on a Sunday evening (many of the other good restaurants in the town did not open on a Sunday evening, so there was limited choice of venues)....
Ken S . 2022-02-19
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Once again we visited one of our favourite places in Conwy for dinner. As usual the quality of food was excellent and the portions generous, the young waitresses were friendly and service was spot on. However, they have now introduced a policy that food is...
welshgirlNetherlands . 2022-02-19
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Usually a great place for a drink or meal but last Sunday was an exception. Totally disinterested staff who spent most of the time we were there chatting amongst themselves ignoring customers. Food not hot - possibly waiting for one of the staff to stop...
justlovenicefood . 2022-01-26
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Good and service was excellent. Asked fir extra gravy with our lamb Wellington no problem even asked for extra sauce with our sticky toffee pudding! Nothing was too much trouble, waiter, waitress all very polite with a speedy service. We’ll worth a visit!
Gingerlady1963 . 2022-01-10
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We visited the castle hotel in October 2021, overall, the food was very nice but the experience in general was average. The food was very nice with a good menu, we both enjoyed our meals. We did find the drinks to be very expensive, paying...
RobertWJM . 2021-11-03
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I had the burger, bit dry but pleasant. My partner had the chicken and was less than impressed. Service was pretty good, biggest issue was the draft in the bar. Not sure if we'll have another meal there. Pretty pricy for what you get but...
X1832KNmarks . 2021-10-04
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We booked and pre-paid for afternoon tea with the hotel on line, to enjoy while we were on holiday Snowdonia. We arrived slightly ahead of time and staff were very friendly and new who we were right away. Firstly the good… the staff were totally...
John1010uk . 2021-10-03
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We only planned to pop in for a sandwich but the menu looked so delicious we decided to have dinner instead. The staff were welcoming and very friendly. The food was amazing, superb quality, varied menu with a good choice for vegetarian's. Staff were attentive...
Alison H . 2021-09-28
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We stayed 5 nights in Conwy this week and thought that it would be nice to dress up and eat somewhere a little more formal one evening, so we booked The restaurant at the Castle. We were disappointed with the menu choices - it wasn’t...
Karen C . 2021-09-25
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We had a lovely meal here a couple of years ago, so returned for dinner in the hope that it was just as good as before. It did not disappoint. Everything was just great. The service, food quality and ambiance was spot on. Steaks were...
gsmarkie . 2021-09-22
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Lovely decor. Extremely friendly/attentive staff. I had the cod loin and my partner had the gluten free fish and chips - both were unreal, with a glass of red each - it was ideal. Would highly recommend!
THELOUT . 2021-09-20
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We visited the castle today for Sunday lunch and were very disappointed. One lamb dinner and one roast beef dinner. The lamb was ok but I have had more beef on a sandwich from Greggs than I had today. I didn’t think you could cut...
Daydream102603 . 2021-09-19
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Travelling back we stopped in Conway and chanced upon this hotel for a walking breakfast. Lovely traditional hotel with traditional decor. But not tired in any way. Had the massive full welsh breakfast with bottomless coffee and orange juice. Excellent value. Excellent quality and super...
Passportu . 2021-09-19
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Sunday dinner I feel you would get a better one in Wetherspoon Ordered the beef advertised as roast pink sirloin when I complained as it was thinly sliced sandwich beef they said it was fresh beef cooked the night before hence not been pink Reduced...
Odyssey37227459064 . 2021-08-29
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So many places turned us down for food and drinks during our stay in Wales but when we asked if there was a table for food at the Castle hotel on Sunday we not only had a warm welcome but also the most amazing Sunday...
Venture45901907983 . 2021-08-09
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Have returned to the hotel now a few times to eat and always left pleases and satisfied. Really good prices and portions. Black pudding bites are a must! The place itself is charming and comfortable with a castle feel.
ScottMcc00 . 2021-07-22
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Restaurant is right in the centre of Conwy and has a traditional interior. There is nothing terrible about the food but nothing special either. I would call at a thoroughly average place in all respects except the final bill.
Andrew P . 2021-07-19
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We visited the hotel after booking a table over the phone and luckily managed to get the last table available which was great. Our family consisted of two adults and two Kids. Our 6 year old son ordered the kids fish and chips which was...
Scoobydoi . 2021-07-15
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OK if you only read the first line of things, read this: order the lamb order the lamb order the lamb. Order the lamb. The lamb. Order it. There were a few things tempting me on the menu and the member of staff highlighted the...
rosg622 . 2021-07-05
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Very poor service as when we were shown to our table we waited 15 minutes and not offered a drink and no drinks menu provided. My partner then went to the bar to ask if we could order drinks and disturbed her flirting with a...
BrendaNowell22 . 2021-06-26
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Came here for a meal as a group of 5 and a dog. We were impressed with the food however it was a bit overpriced for what it was and a pint of Peroni is £6.50! The atmosphere was cosy and friendly and the staff...
helbel375 . 2021-06-13
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We booked a table here as we were hotel guests. Actually we were put in the ‘snug’ as though we were on the naughty table as we were there alone ! The menu was okay but nothing I really wanted so I opted for a...
ellebeehome . 2021-06-04
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Dont be put off by the lack of advertising about the food here. Three of us had lunch and we would have all been over the moon to have ordered any of the starters and main courses we had. Starters of Smoked haddock, cheese rosti...
O5284MCbrianb . 2021-05-29
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We experienced excellent food and service. The chef is very good indeed - from appetisers, through mains, to puddings. We actually had the exact same meal on more than one evening... same high standard. Reasonable wine menu. Service is very friendly, and efficient. We could...
Richard O . 2021-05-28
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Myself and my cousin have visited this normally fine establishment without complaint. However, today’s visit was very disappointing. Despite it being very quiet our main course took the best part of forty minutes to arrive and then one of the meals that came were the...
TheBlackCymric . 2020-12-06
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We ate here with friends for Sunday afternoon lunch, between us we had the club sandwich, risotto, small beef dinner, all food served hot and tasty, good portion sizes and value for money. Staff excellent and felt completely safe during this covid second wave. Highly...
toni t . 2020-10-14
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My wife and I enjoyed a lovely Saturday afternoon late lunch, sat by the fire in the bar. Staff were courteous and professional, excellent Covid precautions. Food and drinks were superb. Still a great atmosphere. Decent veggie options too. Thanks guys.
Andrew D . 2020-10-11
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Had and amazing Sunday lunch here. Everything was cooked beautifully and tasted amazing. It had everything I love with a Sunday dinner - sticky red cabbage was particularly my favourite! I will definitely be returning.
lr2216 . 2020-10-04
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Fantastic lunch of fresh local mussles at the Castle hotel, The hotel is very central and close to Conwy castle and the town walls, fantastic service, Llinos the waitress was amazing and so friendly. Will def be back.
Q5435JEmartint . 2020-09-30
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My fiancée and I visited the Castle Hotel restaurant last Thursday 24th Sept. We had a fabulous time from start to finish. Very good COVID measures in place and still managed to maintain comfy feeling in the restaurant. The food & wine was great - local conwy mussels recommended by the waitress to start, followed by chorizo and haddock risotto, and a chicken dish. To top it all off the service was fantastic - friendly, welcoming, generous - difficult to find at the moment when there’s so much doom and gloom around - thank you Chloe for a fab evening!
SarahD7796 . 2020-09-29
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Friendly, polite staff and felt safe with covid measures in place.We went for Sunday lunch and thoroughly enjoyed the relaxed atmosphere and lovely meal. I had the beef and my wife had the lamb, we both enjoyed the amazing food. This is the second time we have visited and will return again when we next visit Wales.
MickH662 . 2020-09-09
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We had a meal at the castle hotel tonight and really enjoyed the food. The staff were really friendly and made our little chihuahua feel very welcome! We will be back!
Sarahbrown87 . 2020-09-05
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Great atmosphere, great price , fabulous service , divine food . I cannot recommend this hotels restaurant enough , it was family friendly , warm , cosy and safe with excellent precautions in place
Inspiration291786 . 2020-09-03
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This is a great place to eat so much so that I'm doing a review even though it was closed in line with Welsh Govt guidelines. We always eat her for breakfast or dinner when in the area and can't wait for it to re-open for another visit. The best full Welsh breakfast in a gracious room with good, attentive staff.
David T . 2020-07-24
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Decided to share our 35th wedding anniversary with the mother in law, who was, unfortunately, having another birthday.Our group of 9 were well looked after and the wine flowed nicely.My only complaint and why I couldn't give 5 stars was that one of our party wanted the Conwy mussel and seafood chowder but they'd run out of it. It was early evening and we were in Conwy?An enjoyable evening, well done the Castle.
DavePen49 . 2020-05-31
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34 Opinions
Do not bother! Ordered at 17.00 received at 19.10 with some of the order missing tried to phone for over 1 hour after with no answer calls refused and this isn’t the first time this has happened…we won’t be using any more!!!! More than 1 chance given!!!
351 Opinions
Eight adults booked a table here last Wednesday and from the second we stepped into the place we were in love with it. The elegance and charm were extraordinary. Then came the 3 course meal ! Everybody raved about every course. The service was impeccable and if I lived nearer I’d be a regular! Cannot fault one detail .
1032 Opinions
Second time that we have stayed at this hotel. The location is excellent for exploring Betwys and the surrounding area. The food is really good and all the staff are very helpful and attentative. Will certainly be staying here again when visiting the area.
154 Opinions
2 of the main courses were unavailable. The vegetables for the lamb course were unavailable. Alternative vegetables were given which were undercooked and cold. Potato was tasteless and cold . Did mention it to waiter whose response was sorry. £24 for a piece of lamb is unacceptable as I didn't eat the vegetables or potatoes.
49 Opinions
went in as it sounded like really good food by the adverts outside only to be told they didnt do food when we went in to get a table !!!!!