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27 Opinions
Very disappointed, waited at least around 30 mins for my food as 4 staff members were sat outside together on their breaks leaving one person out the front. Was told it’ll be a few more minutes but ended up being another 10-15mins. The service was painfully slow and once we finally got our order they had missed part of it
105 Opinions
What an odd experience. Felt like ordering in fast food joint, not an M&S cafe. Lukewarm food that looked very different from that shown when ordering. Despite this it was very busy and the turnover was fast. Not sure how older people would manage with the ordering.system