Based on 940 opinions finded in 1 websites
Based on 940 opinions finded in 1 websites
Nº 564 in 851 in South Lakeland
Opinions
The hotel is not the Hilton but full of character, a lovely old building with 'huge' function rooms and restaurant area. The staff work hard and go out of their way to serve. The location is ideal for Grange and the lakes in general. If you manage to book one of their promo/deals then you are getting your stay for next at extremely good value. Our room 102 was more than spacious and spotlessly clean but bathroom needs an upgrade but still functional. The breakfast buffet was excellent but could have been hotter and the evening meal was average but nice. My only overall gripe was the bar with very limited draught lager and no cask/real local beer. Yes you could buy bottled 'Black Sheep' but the Lake District is well known for local micro brewery's etc which would be more than happy to supply the Grand. Would we return? Yes, absolutely but seriously hope that they readdress the bar products.
graham hibbert . 2025-05-31
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Impressive old hotel. Reasonably priced. Good breakfast. Needs extensive refurbishment.
John Scarratt . 2025-05-31
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The hotel needs some serious money invested to bring it up to scratch. The food was good in the bar. Nice quiet location.
Chris Bentley . 2025-05-28
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We had a lovely stay, our family room was huge with an amazing view of the water, hotel is very clean and comfy, cant wait to stay again.
julie G . 2025-05-26
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Stayed once again with a group of friends. Friendly staff always received with a welcome. Rooms are clean with a refreshment tray supplied with additional items available in the library area so you can always have a cuppa or coffee in your room at any time. This stay we had the afternoon tea which was on offer via Groupon. I have to say it was probably the best I have been served. Highly recommend. A lovely spot with a walk down the coastal path down to the town and station. We all love the hotel, full of character and friendly staff. We shall be back
Sharons Solutions . 2025-03-31
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The room was brilliant with views over the bay. Very friendly staff. Breakfast was very good. Dinner not so much. Gammon was tough,, fish bland and deserts catered
Pauline Marshall . 2025-03-30
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Suberb location, but rooms are outdated and in need of updating, no hot water and bar/restaurant no options for vegan.
Joanne . 2025-03-30
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Its ok, only a 3 star and it show s... Only 1 small lift to floors..... Its Victorian and ok..... 🙄
Kate B . 2025-03-26
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I used to give this place 4 or 5 stars but they've gone pet friendly so there could have been a dog in your room the night before. As I'm allergic to dogs, that's not great. Also dogs we're barking and padding round in the room above all night. We asked if some rooms were kept dog free but they said it could be any room. A real shame as we loved to visit this place. We've just been back and I must say even with the dogs (I only actually saw one!) it was much improved. It looks like everywhere has been decorated and the bathrooms updated. Staff great as usual. The food was plentiful and good. The room was small but adequate. We will certainly be returning more often.
Keith Levy . 2025-02-25
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Receptionists didn’t seem overly bothered or helpful. The room was disgusting, dust everywhere, stains and wallpaper falling off. Bed was uncomfortable. Toilet didn’t flush and was stained, linen on beds stained and smelt funny. Damp on windows and in shower. The shower gel provided had no cap. Very noisy, you could hear upstairs, we got woken up multiple times in the night. Overall disappointing
Abi Hampson . 2025-02-23
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Price performance and service are excellent. Room are newly refurbished if you are lucky. Snooker room is epic.
Zumba Sandy . 2025-02-23
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Booked 3 nights here. Staff were lovely, food was nice and a good choice. Great having a carvery each night. We had a superior room but not very superior sadly. Small double bed, bathroom door didn’t even have a catch to close the door, there was just a hole where the catch should be. Window drafty so used the bolster pillows to push up against the curtains. Door frame had a large split in it. It’s clear they are doing refurbishments to the hotel, some windows in the dining room had been replaced with double glazing but it’s true what previous reviews say that the hotel looks a bit tired and it needs a makeiver. Bat area nice, there was a singer the first night but nothing for the other two nights so very quiet. We played cards but it would have been great if the hotel had put something on like a quiz night, bingo or even sometime talking about local sights to visit. Definitely think they’re missing an opportunity there. However we enjoyed our break in the Lake District and are going back later in the year but to a different hotel
diane watson . 2025-02-22
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Really enjoyed our stay at the Grand and look forward to staying again in the future. My only complaint would be that the food wasn't hot enough but you get that with a carvery. The starters and desserts were exceptional
Joyce Boynton . 2025-02-04
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Not grand at all room was dirty curtains were ripped staff ok food breakfast ok and bizzzare dog friendly policy's Not the cheapest option in grange don't waste you hard earned money here go somewhere else
Aubrey Mat . 2025-01-27
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I stayed at this hotel before winter. It was converted from a mansion into a hotel. Everything is very nostalgic. The carpets and decoration are very old-style. The room is opened with a key. The room is very standard, and the hot water for bathing is sufficient. There are The scenery is beautiful and there is a long beach. Before dinner, we went to the beach to watch the sunset. The natural scenery is really spectacular. You can enjoy the scenery along the pedestrian corridor and enjoy the sea breeze. There is a train station, paid restrooms, and you can go back to the hotel for dinner after arriving in the city center. The main meal is available You can choose beef, fish or pork. You can choose from 5 types of side dishes. They are quite rich and the food is also very good. I am very satisfied. However, this hotel lacks recreational facilities, but it is good for those who want to enjoy a peaceful vacation.
Jordan Chan . 2024-11-08
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Rooms were dated but dont mind that myself. Staff were excellent even made us a packed lunch each day as we were leaving for work before breakfast started. Had food in the bar area which was delicious had the salt and pepper halloumi starter both nights as it was 10/10
Adam Spinks . 2024-11-06
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Rooms very shabby, torn, dirty curtains. Bathroom mat mouldy. Carpets dirty. Myself and a friend paid extra for single rooms. Also lights not working in one of the rooms. Food was reasonable but the dining room was run like a boarding school dining room. We had to share with complete strangers, no tables for two! All in all very disappointing. None of the problems reported were dealt with. We would not return. There is lack of investment here.
lyn blackburn . 2024-10-21
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The staff are amazing and the suites are great. Dog friendly. No in-suite fridges. Great mid-point for visiting Cumbria and the Yorkshire Dales in one long weekend. Would definitely stay again.
Phillip Elm . 2024-10-16
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This was our second visit to this hotel. The staff are friendly and efficient and it is spotlessly clean. We had a bar meal on Saturday and the food was excellent. The breakfast was also very nice.
Alison Henderson . 2024-09-30
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Lovely, older hotel in beautiful grounds. Some updating needed in places buy I think this is ongoing. Staff friendly, service and food good. Would return.
Jan Chivers . 2024-09-24
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We loved it, we were transported to another era. The hotel is a little in its original state but that's what gives it its charm. The dinner was delicious and the staff welcoming. The place is magnificent and I recommend the evening stroll to the pretty little station.
Suzanna de Lyon . 2024-09-16
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Beautiful hotel, spotlessly clean and breakfast plentiful. Would recommend this hotel.
PAMELA MCKEOWN . 2024-07-05
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Beautiful grounds, excellent food and lovely views over Morecambe Bay
Sarah Smith . 2024-07-04
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We enjoyed our coach holiday very much. The hotel was perfect for our needs. I personally enjoyed the history to the hotel and reading up on it in their brochure.
Kay Tulk . 2024-06-30
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Went here for afternoon tea in a party of 4 and the food was gorgeous. Lovely location and charming, polite attentive service.
Paul Wright . 2024-06-26
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Positives Gret history, love the external look and style, drive up to the hotel was lovely and plenty of parking space. Breakfast had your typical options and tasted great. Staff were helpful and tended to every need. Negatives Inside looked dated and gave the feeling of disrepair. The look reminded me of seaside hotels in the 90's. If you don't mind that feel then this would be a great option. My room had no usb charging ports so make sure to take your power plugs with you. Another annoying issue was the peacock on the grounds. It would squak at night and early hours of the morning and made it very hard to sleep but also disturbed sleep. Overall my experience was Ok/acceptable, would I stay here again? No
Farid Omarzaiy . 2024-06-25
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Lovely hotel, only stopped for lunch whilst on a coach trip, staff mostly helpful and cheerful. Meal was lovely, beautiful grounds
Kim McLoughlin . 2024-04-30
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If you enjoy old architecture and building with history and presence then this is one to add to your list. The building and grounds are stunning. Breakfast was excellent, staff were all professional, pleasant, smiling and willing to help with questions/requests. Note this is a very big building and a little run down in places, I have no doubt that for some this would be something to complain about. So, it you want completely polished perfect decor, stay elsewhere. If you want character, atmosphere and magnificence, stay here. We loved it and will stay again.
Peter Starmer . 2024-03-18
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It was a lovely place but a bit rough around the edges but it was a very old building The staff were really nice
Andrea Graham . 2024-03-07
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Called here today after visiting another Robinsons pub nr Windermere. The pub should open at 12 but was still closed at 12:30, when we called back a grumpy old bloke told us there was no food. No wonder they had no customers! His attitude & the late opening couldnt be bothered attitude will see the closure of this venue
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Great hotel room a bit rustic and stuffy but what do you expect from a 400 year old house. Room location was still clean. The beer selection was very large and tasty, just like the breakfast..
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Reasonably priced and great food! Ordered there and then and food was ready within 15/20 minutes 😊