Crusoe's in North Tyneside

What a fab little find ! Definitely our new spot to walk dogs and have a spot of lunch . Staff were in the ball and nice and friendly great atmosphere 🥰 will definitely be bk 10/10 from us

We always visit Crusoe's when we are in Tynemouth. Seating is both inside and out. We prefer outside and today we were lucky with a sunny March day. Fabulous spot for fish and chips on the beach. Great quality fish. Great views.

Unfriendly and poor service. 4 staff behind counter more interested in their conversation than serving customers. Disappointing.

Great coffee and pastries. Highly recommended

Great coffee. Lovely and warm inside especially on a windy day. Great decor and atmosphere. Dog friendly.

Called in a few time it has always been Enjoyable Has lovely views right over the beach with seating outside.Staff are Friendly and polite, It’s popular with dog walkers, Dog friendly inside, it seem they have changed this policy as in the past they have not allowed dogs inside, but really not keen on Dogs around when I’m eating food, but thats more to do with owner that think it is ok to have dog on their knees when eating. Its always lovely and warm which is hard to do when the doors are always opening. It can get busy Especially at weekend, But quieter through the week Husband loves the Scones and hot Chocolate. But I have to say would like the tea to be a little hotter. We will return as still enjoyable even with the dog owners that think it is ok to have dogs on their knees when eating But saying that most Dog owner are respectful.

I felt like Robinson ha ha it's a great escape especially on a sunny summer day you can dream you are on your dream holiday

Incredible muffins, and decent coffee - I find it hard to find a good almond milk flat white, but Crusoes was good!

Often come here after a walk for a lovely iced coffee and sometimes Breakfasts which are delicious . Theres also a part at the bag you can into if you have a dog . Staff are friendly too 🥰

Nice coffee with a beautiful view. They now allow dogs into one end of the cafe.

Lovely place for a coffee right on the beach even when cold there's outside heaters

The lad taking my order literally cut in whilst I was giving him my order and shouted to someone over my shoulder. Not once but twice. Absolutely raging. Once I had his attention I attempted to explain what he'd just done but he literally wasn't listening and just put my order through and charged me whatever it was for the order. The order when it arrived shortly after was wrong. Lovely venue, great location, food and coffee is pretty good. Can't get over that though, still raging now days later 😂

Good for coffee and snacks well populated by dog owners.

Nice location but beware, the food you get is different to what the menu says. Eggs are microwaved, not scrambled; bread is ?????, not ciabatta. At best disappointing. From the law module of my degree which I scraped a pass in 30 years ago, that was called “misrepresentation”

Was looking forward to scrambled eggs with smoked salmon on ciabatta…. Got microwaved, pale, dry pile of ‘egg’ with sliced white… spoke to staff and she confirmed that they microwave the eggs and she didn’t seem bothered when I said they tasted awful….It’s not difficult to cook a pan of scrambled eggs. Come on Crusoes… how about quality over quantity… the place is obviously making plenty of money so how about spending a bit of it on properly qualified kitchen staff…

Excellent fish and chips and peas and coffee, Only draw back you don't get a lot of peas abd the chips are too big but apart from that they are very nice.

Good coffee. Nice Cherry Scone & Sausage sarnie.

Overcooked scrambled eggs but lovely view while eating!

Great little place, only had coffee tho

Only went for a coffee after our walk , but the food passing by us looked lovely

Lovely cafe,very busy. Great view.

A gorgeous little spot on the beach. We came from Durham after reading the reviews. It was so gorgeous! The food was great and the staff were so lovely. The outdoor heaters are a great touch, especially in this weather! Our little puppy got so many compliments and everyone was super friendly! ❤️ thankyou! Can’t wait to return in the summer.

At the end of Tynemouth Longsands below the Grand Hotel is a fantastic coffee shop on the beach with a panoramic sea view. Great stop off after spending some time on the sand.

Fantastic thank you and look at the view

New Year's Day at the Longsands beach at Tynemouth and the wonderful Crusoe's .

Saturday There was a long line to get in. There is seating inside and outside. There is a stunning view of the sea. The place is noisy with a lot of people. you stand in line ordering food You take the drink yourself and the food is brought to the table for you. You can have only tea and cake or have a meal.

This is a fantastic place. The location on the beach is brilliant, there’s a really friendly atmosphere and the staff are amazing. I only visit when on holiday in the area but by my third morning my coffee was ready for me before I ordered as they’d seen me walking across the beach, which made me feel very welcome. The coffee is really good and the food is delicious - the scones are superb! Cannot recommend it highly enough.

Great food and quick service. Typical beach bar. Noisy and full of kids and dogs

We are part of a group of veterans who have attended every Wednesday for the last three years. The staff are brilliant and look after us. We enjoy the good food and service. Can't praise them enough

Fantastic posh cafe right on the beach! Wonderful views, food excellent, service excellent! Can get very busy at certain times. Parking for disabled near beach and cafe.

Great place for food or drink with beach/sea view. Eat in or out. Always go when visiting Tynemouth.

Great environment inside or out,right on the beach

Beautiful spot on the beach but food options aren't anything to write home about. Coffee is pretty poor too.

Used to come to this place a lot over the years this is the first time I have returned in quite a number of years. Not sure if it has changed hands or what, but its just not the same. The food was cold, the muffins which might I add used to be amazing were dry and genuinely difficult to digest. The staff at the front who seemed to be running things just don't seem as friendly. Sad times for a place that used to be really nice

Fantastic location, coffee, and cake amazing

Poor service unorganised to say the least 🤦🏼‍♂️🤦🏼‍♂️

I think stopping a paying customer from using the toilet when the restaurant is still open is poor customer service by Grace, no matter how some random online ‘reviewer’ cuck responds - if it happened, it’s not acceptable. It puts me off visiting again. People should have the right to use a toilet when they need it

Was greeted by a lovely girl called Grace. Polite and extremely helpful. Unfortunately I seen someone giving her a hard time because she wouldnt let the lady use the toilet 15 minutes before closing time. I’m sure the girl was only doing what she was told to do by closing the toilets and cleaning them before the whole place closes. PAYING CUSTOMER or not, she was only doing as she was told. Instead of picking on some young lass, maybe go see the manager who will more than likely let you use the facilities instead of complaining online about a youngin who was only doing what she was told to do. 🤡🤡🤡🤡🤡

Visited today at 4pm and had a poor customer service experience. A member of staff - a girl called grace - was very rude to me. Not what I’d expected as a paying customer by being refused access to the toilet 15 minutes before the cafe closed.

Lovely location and great staff. Simple food done well with an amazing outlook. Also now dog friendly and with an outdoor terrace when weather permits. Highly recommended !

We used to love this place but recently the service and quality went down. We went for breakfast and I understand that you are busy but ladies behind the till had no customer service whatsoever. Also when you pay your bill why do they ask you if you want to leave the tip? For what may I ask : I qued for 10 min, ordered my own food and carry my own coffee to the table!! Also my food came stone cold and tasteless like it was cooked day before. We might passby for a coffee but Crousoes is crossed from our list of places to eat. Do not recommend!!

Lovely place on the beach Friendly service and reasonable prices

Went for breakfast with 3 family members had a good time food very good and good quality food 👌

Crushes breakfast very tasty with spiced pumpkin latte veggie option also available inside and outside seating will defo go again

Amazing location right on the beach with nice coffee and a nice selection of cakes and cookies. The fish and chips is not quite as good as you can get on Front Street. However I ordered a kids cod and chips and was only told after paying that it’s only for under 12s which I find ridiculous

Good quality breakfast outside next to the beach, friendly and helpful staff, would recommend this place to others without hesitation

Lovely café, would prefer waitress/waiter service but food was served to the table, lovely lunch (bacon and lentil soup was very tasty). Soup and sandwich offer very good, loved the Coronation Chicken sarnie. Great views overlooking the beach watching the surfers.

It was so nice. I had a ham and cheese toastie. You should have tried it🤤👍🏻👍🏻👍🏻. Carter age 8

Food was nice but despite saying they were dog friendly we had to sit outside and weren’t allowed to go into the restaurant.

Brilliant place for good food and drink. The staff are also very good. I've been coming here for nearly 4 years and the quality of food and service has been maintained. Keep up the good work!

Great place on the beach with a wonderful atmosphere of people just enjoying there day awesome, I found the service was great and staff friendly

We went here a few weeks ago. It was a lovely day and we went to tynemouth. I had to ask for the tables to be cleaned. We sat outside and it wasnt clean and tidy, particularly under the tables. The food was not great. We hate paying for food when it's not up to scratch, particularly as we paid £30 for 2 meals and 2 drinks. I wish we had just had cake as that looked nice.

Came here for the first time, had to queue up at the front to order food, a bit like you would at Spoons. However the food (ciabatta) was rather bland, chips pale and not much potato inside! For the price, there are better meals elsewhere. The tables were not cleaned (salt everywhere) plus I also have to add that the menus were very grubby and could do with sanitising. Just basics that you would expect from an establishment. They do have an ok restroom therefore 2 stars. It is obvious that their location and passing trade is what keeps this place going. I would rather walk the extra distance across Longsands and try The View instead.

Enjoyed my stay Highlight of the visit was fries,so delicious Clean toilets Polite staff

Fantastic staff, friendly and hard working. Food was delicous, good value, good portion size and not long to wait. If the scampi is good enough for Robson Greene, it's good enough for me. It was the best i've had.

Nice Location but rubbish service and food. Ordered porridge with fruit coulis, online it says fresh fruit but I'll accept coulis, and a full breakfast. Main issue is a pot of honey isn't a fruit coulis! Breakfast ok but not great, tomato uncooked, toast not toasted. Porridge came and you could stand a spoon in it, no coulis, was given a plastic tub of honey when I asked I was brought out some jam but told there's no fruit! Take it off the menu or at least tell me and ask if that's ok, girl just shrugged and walked away!

Shocking and very distressing treatment by staff when I politely asked to use the toilet as they were preparing to close. 2 staff stood in front of me (66 year old woman) absolutely refusing that I should be allowed to go after drinking in there all night. Went back outside to finish my drink and watched other customers were then allowed in. Totally humiliated and distressed and spoilt the evening at your establishment.

Went for breakfast,nice meal,service great,friendly staff will definitely be back,plus view from restaurant of beach fantastic

Great spot on the beach, large portions, and well priced..But most importantly very tasty and well presented.

It's a great little cafe on the beach coffee is good food looks great the only issue I had was that a chap moving clean cups put his fingers inside them to pick up , not really hygienic , however we will return hopefully this will be addressed

Nice place! Good value for money had a full English very nice!

Great location, quick staff and good service but really let down by the food quality. We'd gone out of our way to sample the muffins but were extremely disappointed. They had a rubbery texture and the mint one (with a rip-off after-eight on top) taste of a horrible artificial mint flavour throughout the muffin. So bad, even our 12 year old left it. And for that to happen, its really bad. If they nail the food, this place will be outstanding.

Go for soft drink and coffee quick snack . English Breakfast are good .

Great atmosphere and spectacular view across the beach.

Myself and my wife had our wedding reception at Crusoe’s on Saturday 27.07.24. It was the perfect evening staff are incredible, nothing is too much trouble. The atmosphere of a beachside wedding is amazing and we had the perfect night. Pricing is very reasonable and our DJ Rod was a great entertainer whilst listening to our requests. Cannot recommend highly enough - you will not be disappointed.

Still an absolute gem of a cafe right on the beach down the ramp from the Grand Hotel, the selection of desserts is large as are the cakes themselves. They have two service areas one with one without alcohol, outside seating means the kids can play in the sand while you have a coffee.

Popular, well priced and directly on the beach.

A bit disappointed with the quality of the fish and chips. Great servers though!

We managed to get the one and only seat outside. Ordered sausage sandwich and chips. We had to keep going back as there was no knives and forks brought with the food or sauce or anything. On the plus side the waitress staff were really polite and professional and willing to help whenever you ask them. The atmosphere outside was as always very friendly and relaxed and we even made friends with a lovely spoodle called Barney. Such a sweet pooch. By the way the chips are amazing. Homemade chips and so tasty.

Normally pop in for a coffee or ice cream while at the coast but decided to treat my other half to the fish finger sandwich and chips along with a few drinks. We've always fancied trying it when we visit but it's usually after we have already eaten. Today we went down for lunch and instead of getting the fish fingers in bloomer bread that we have seen in the past we got a fish in two slices of ordinary bread and a few chips. Very disappointed and still hungry afterwards so ended up ordering from the street food section. Tip if you don't have fish fingers tell the customer. I spent £50 plus today and won't be eating here in a hurry again. You let yourselves down today guys.

Very comfortable with lovely sea views

Sunday street food at the beach! It was raining but who cares? Great vibe and excellent fresh food

Simply fab Great all rounder with something for everyone. We will defo return

Lovely views friendly staff reasonable prices

A lovely place on the beach with beautiful view. There are indoor and outdoor seats. We were there for breakfast English full and Eggs royal - absolutely delicious.

I was in crusoes on saturday 6th of July as I popped in for some chips with a good friend. My waiter was called Ethan, he simply made my day, what a kind, funny gentleman he was. He was so polite and honestly one of the friendliest people I have ever met. I will definitely be returning thanks to his overall kindness, any restaurant would be lucky to have such a great gentleman like Ethan in their team.

I’d honestly give this 0 stars if I could. The bar staff and floor staff are lovely however the way the managers treat their staff is nothing short of abysmal. Owners clearly have no clue how to run a restaurant/cafe and have no idea on staff management. Spent a few hours in there today and spent a fair whack of money only to be told it was inappropriate to be there because my girlfriend worked there. IM A PAYING CUSTOMER. One of the worst places to work in my opinion. Absolutely avoid. Management 1/10 Owners 0/10 absolutely shocking.

Very grateful for Crusoe's being on the beach, however it would be a nicer place to visit if the food & drinks queue was moved away from the entrance door.

Lovely place right on the beach, perfect in the summer,they used to have deck chair on the sand but don't seem to this year so if you want to sit on the sand remember your travel chairs

Great street food, lovely prosecco and great service

Called in for a coffee and a bacon sarnie on a rather cool cloudy morning. Fabulous location and view. Staff very helpful, friendly and the sarnie was great.

Right on beach, only had drinks but menu looked nice, staff friendly and helpful, lovely place to stop and just admire views in sunshine

Avoid at all cost! Location is ideal being the only place offering food and drink, but this is it. I’ll start with customer service being non existent, yes it’s busy and yes it’s non stop for the staff but there’s always more than enough staff members to handle the volume of guests. Manager is the definition of what you don’t want in a hospitality business, ordered my food and said the little one has a peanut allergy to which he replied I’ll ask the kitchen team to do their best with an obnoxious smirk on his face, as he headed to the kitchen he made sure to make a comment about peanuts to one of the other staff members who found that really funny. Food not edible, literally not edible to the point that the dog smelled the sausages and refused to eat them. Again, you expect processed basic food but zero effort put in preparation and presentation. All in all horrible experience, if in this day and age a “manager” does not understand the seriousness of allergies or basic customer service, they are in the wrong place. Regret not walking up the main road where there’s more options. Won’t be back anytime soon

Almost nothing for vegans. The oat milk had coagulated in the coffee - and this turned out to be because the staff weren't shaking the bottle and used boiling hot water. The food in the display fridge looks good and the scones are so big they could feed a family of fifty. However, they have a 'reputation' of looking great but tasting awful. I can't confirm this - as I can't try anything - since barely anything is suitable for vegans. They made everything, including the babyccino, with boiling hot water - just in case you are particular about your coffee (and children) being scalded. The staff were dour and slow. The senior staff came across as rude and appeared irritated when I asked if they could add cold milk to the babyccino. The place looks good and is aesthetically appealing but there is just no substance beneath the surface. It looks like the inside of a pristine wooden ship but it is a bit of a shipwreck when it comes to service. Looks great on the outside and on the inside - with the building directly on the seafront - but the appearance is the only appealing thing.

they need to be careful with their website, we made a trip including a young child to find they were closed despite saying they were open til late literally on the page for "street food"

I loved how the staff are nice polite and helpful here.. food has big portion and is beyond delicious

Very, very disappointed. It was understaffed, leading to long delays in ordering (the place was only about half full when we went on a midweek evening) and it took 20 minutes of queueing to order. Another half hour to get the food. When it arrived, mine was fine and tasted very nice but my partner's chicken was burnt. And I'm not just talking a little bit of brown, this was proper barbecue coal on a stick. I flagged this to a server and she just said "yeah it is" and walked off - didn't need a replacement meal as we didn't have time to wait for one, but an apology would have been nice...due to being hungry we just shared mine and ate her additional chips and left, but we won't be returning.

The food has never been great quality but we have always put up with that for the great location however the service was that bad today we walked out without eating. The older lady behind the till has a terrible attitude problem and rolled her eyes at me when I asked to speak to the manager. The manager was under qualified and didn’t know how to deal with my complaint just blankly staring at me. Have been going for years but has definitely gone down hill. Won’t be back. We went to the castle instead and enjoyed that a ten times more!

Excellent food, views overlooking the beach superb. Recommend the breakfast.

Really good fish and chips in good quantities. Spacious restaurant with outside dining available. Some parking nearby.

Very busy, Great coffee and fish and chips. Good view of the sea, beach.

This place used to be great now, very poor food poor had to be returned to be heated up need to have lessons in servings food, toilets disgusting ,will never be going back. Only reason atmosphere is three stars is because of other dog owners

Such a shame, this venue is situated right on the beach and has the potential to be something very special. The food is utterly horrific, everything smells and tastes like it’s been deep fried. I ordered a coffee which cost £4.10 and a toasted sausage and egg sandwich. The sausages were cheap and very low quality and clearly deep fried, they were greasy and bland - the egg was so overcooked it tasted like a cross between rubber and plastic and to top it off it was served in some sort of chibatta rather than toast as asked for. I questioned this and was told “that’s how we serve them”. The staff were very surly and clearly loath working for the old lady who was on the till. She was also very unhelpful when I pointed out that the toilets were very dirty and the hand dryer did not work. The restaurant itself is not bad, lacking a bit in atmosphere but I’d predict that that’s down to locals voting with their feet. Very disappointed. My advice, avoid it, it’s overpriced, substandard food, surly staff and tasteless. 1/10 from me.

Its good that its on the beach, you can get a beer but its pretty poor, no atmosphere, its just a room with seats and tables, no vibe... hard to explain but check it out for yourselves. Service was shocking. Cakes are really good, saved it from a 1 star unwhelming review.

Went there for a bacon and blackpudding ciabatta "served all day". "Oh, we don't serve black pudding after 12 o'clock." So, they're "going to take it off the menu". (That'll fix it, then.) It's a great place with lovely food and fantastic sweets. Can't help thinking they are missing a trick, though. They are at the start (or end) of the Coast to Coast (C2C) cycle route and no bike racks?

Great view of the seafront. I ordered a coffee and they charged me extra for oat milk (but the extra charge wasn’t advertised). They put soya milk in my coffee instead without asking which was dangerous as I am allergic. Thank god I was watching. After all that the coffee wasn’t even good. Toilets were dirty

Nice food and drink was a bit windy on the beach when I went but in the cafe was sheltered

Not sure what’s happened, been a regular visitor since this place opened but not been for about a year, food is now ok (used to be good), children’s fish and chips was good and to be fair value for money, but bacon and sausage sandwiches were ok at best! The venue is not as organised as it once was, there is no clear direction of what your supposed to do before going to the till. menus are too close to till point so you have no time to read them before getting barked at to place your order. Menu board is gone and every one was queuing out the door to order before getting a table so we didn’t have a table number when I got to the till (used to be given sticks with numbers on). I asked what sandwiches they had to which I got an eye role and very sarcastically told to look at the menu, which is chaotic and not clear enough when you don’t have time to read it. In short used to be one of my favourite spots, will forgive the extortionate prices for the location (to be fair children’s menu is value for money). But the serious attitude problem of the lady taking the orders is a problem. As there are now many places to go in tynemouth I will definitely be thinking twice before going again!

Beautiful little coffee place right at the beach. It was really nice to enjoy our Cappuccinos and Latte Macchiatos on the terrace and watching people bodysurf in the freezing sea. Make sure to have a pleasant stroll alpng the beach while at it. The Crusoe’s Tynemouth have a great variety of drinks.

I wish I’d looked at reviews first. Kids meals arrived in less than 5 mins. My son’s chicken nuggets n chips were cold and my daughter chips cold. Her toastie fine. My street food chicken wrap had barely any chicken no taste mango n chilli whatsoever. Disappointing will not return for food.