Crows Nest Beefeater in Aylesbury Vale

The service was slow. Food took 1 hour to come out, 1 meal was wrong and some were warm not hot. The toilets were dirty. We were seated by a fire exit that children kept running in and out of and leaving the door open, I may as well have been sat outside it was that cold. We didn't even bother asking for the desert menus because we didn't have time to wait another hour. What a waste of money! We will definitely not be returning anytime soon.

Food was very average not very warm, service was ideal

My starter was cold but remedied quickly.

All you can eat breakfast was amazing, great customer service aswel. We have a new born and the staff went out of there way to find us suitable seating to feed baby. Had a great time here and would recommend to others 5/5

A really enjoyable meal with friendly service looking forward forward to our next visit

we went here tonight for the first time in a couple of years. wish we hadn't bothered. the decor is old, tired and scruffy. the overall cleanliness of the restaurant left a lot to be desired, with marks on the menus and awful brown staining on the chairs. we left almost immediately. they definitely need to clean the place up.

The guy who served us was brilliant,he was very attentive and kind and able to have a laugh with Well done Samuel

Lovely meal with my 2 boys. They had Gammon which they really enjoyed. I had Chicken Cobb Salad which was really nice. Also had some sides and desserts .All food was great and served promptly. We were served by Katie who was really friendly and regularly checked into see if we needed anything else. Highly recommended!

I didn’t even make it to the restraunt They offered 25% discount on their website. Signed up for it and didn’t receive the code. They told me it takes 48 hours on the phone. Didn’t show for my booking. This wastes time and wastes your booking spaces. I will always advise people not to go due to this experience.

Great Unlimited breakfast however it did take a good 35 minutes to get to the table from ordering (as it's not buffet) however there is continental breakfast included if you can't wait. Unlimited drinks including juices too, nearly everything tasted spot on apart from the black pudding was slightly mushy but still can't complain. The view from the upper dining area was amazing really recommend and will go again.

The service was good, and the server was pleasant. The atmosphere of the restaurant was ok, with great views. Unfortunately, the atmosphere was spoilt by one group of about eight people where one chap seemed to think the whole restaurant needed to hear him. Another family of about seven came in, and three of the older children were running up and down between tables. The food was hot and OK, but not more than average. It was a shame, really, as we used to live in the area and eat there quite often.

Had both breakfast and an evening meal here and was not disappointed at all. Very attentive staff

2 adults & 2 kids breakfast Food was nice, server was lovely and everything was well stocked and tidy

Considering the restaurant was virtually empty, the service was too slow. My rib-eye steak meal served up like warm . My partners' salmon was done to a crisp. I was offered a re-heat but as we had waited for ages and I had not eaten since breakfast at 7:30 that morning (we arrived in time for our 2 o'clock meal and were not served until 3 o'clock), the thought of another wait and finishing my meal when my guests had finished theirs did not meet with my approval. Some birthday treat this was !

Awful experience. My partner and I came to have some food to which we were told there wouldn’t be any availability for a further three hours when there were so many free tables. We checked online prior to arriving and it said we could reserve a spot anytime. So we did and waited half an hour to be turned away again because there were some bigger groups coming in later and they didn’t have enough staff (which is not our problem). If that is the case then there shouldn’t be availability on the website which we checked before coming out and you should cater towards being able to manage with bigger groups. Extremely disappointed and now hungry, thanks not very much. Will take custom elsewhere

Been out for an evening meal the restaurant is freezing no heating on had to sit in my jacket to eat . Ridiculous.

Having stayed in he Premier Inn attached to the Crows Nest and enjoyed the breakfast, we decided to try dinner. It was very disappointing. Slow service, food literally thrown at us across the table, my breaded mushrooms almost jumped off the plate, and my husband's apple dessert only stayed on the table because he caught it. The area is generally clean, and the food is at the standard of any Beefeater pub. However, the doors into the toilets need a good clean. They are grubby and sticky. I can't help wondering what else needs cleaning and what the standard of cleanliness is in the kitchen. Unfortunately, we had a noisy and vulgar group of 4 people sitting close to us , not the pub's fault, much spoilt our evening.

Horrible food horrible space , first and last time visiting. Worst food ever!!! Avoid!!!

Called to ask if I needed to book, told no when I arrived was told no table have yo wait about 45mins to see if one became available. With a disabled 86 year old father and a child with me declined and left, went to 5 bells in weston turville who not only accommodated us a short notice provided an amazing breakfast.....

Came on a Sunday, Roast dinners had sold out by 3pm so went for a mixed grill which was all overcooked unfortunately, had to send back. Chicken & ribs - not flavoursome at all. Chicken was super dry & chewy. Used to be complimented with a lovely salad with dressing but now the plate is so beige. Didn't look appetising one bit. Kids Roasts were available but only with a chicken breast piece but again they didn't really eat it as was so dry. This place was always our go too for food but the quality has really gone downhill. Thankfully we had a fabulous waitress, Beverly, Who was always on hand to help with all our issues & nothing was too much for her to try & resolve for us. We just felt bad always explaining issues every time she checked up on us. She's a credit to the chain. Shame about the food though. Probably won't be returning anytime soon due to it being so poor.

Only had a drink. More a place to eat in rather than meet to drink.

Staff nice, food utterly dreadful

Great food,Katie gave us plenty of time and attention, thank you Katie. View was special too.

Really poor breakfast and super slow service.

Good food. Busy. Seated near serving hatch showed some tension.

I guess not all Beefeater’s are created equal…

Desperately in need of a refurb or a lick of paint. Food was good, service was good, but very quiet for a Friday night.

Goodish experience,service bit slow but, overall ok

We went out to dinner on Saturday 17th. I was so disappointed with our meal. The steak was not cooked to how they asked me. We sent the plate back to be re cooked and still came back full of blood for a medium steak. I'm sorry but if your chefs can't cook a basic steak they shouldn't be working in a steak house.

Staff were so welcoming, friendly and helpful. Always on hand to help and always had a smile on their face especially B. Food was good, service was in good time and good price with a discount as we were staying in the Premier Inn next door.

Poor food and awful customer service, avoid this place! Ordered BBQ ribs which were spicy (not BBQ as per the menu) chips were cold and corn on the cob mushy as was so overcooked. On top of this we were seated on a dingy table, I asked if we could move to another empty table (which remained empty throughout our visit) in a nicer position and was told 'no because it needs to be cleaned' I asked if it could be cleaned so that we may move and was still told no. This is not good customer care in my opinion. While we were in the restaurant we saw a number of meals returned to the kitchen with various problems, so our experience is not a one off!

Very average chain pub food and dreadful customer service. The ribs had a very spicy taste, not what you expect from BBQ ribs.The dining area has a raised area with a lovely view and behind it is a lower level area where the only view is of other diner's knees. We were seated in the lower area and asked to move to an area in the raised area. We were told no because it was not clean (two glasses on the table). The table remained empty for the whole time we were there.

Popped in tonight as had been busy all day and had received a 2 for 1 voucher so it worked perfectly for us. Food was good as you'd expect from a beefeater. Joff behind the bar was cheery and friendly ... thanks Joff

Always slow service, food over priced

good food friendly staff nice n clean plenty of parking wheel chair friendly well worth a visit see you soon 😊

Had a mixed grill meat and chips where okay, but peas and tomato had been dried out like they were last week's

Nice food. Friendly staff. Nice views with ample space. Nice little place

Appaling lack of customer service and manners from staff. We were left standing at the front desk for 5 minutes before someone was directed to come and speak to us. He ambled over and we asked if they had a table for 2 available? His response was a flat 'no'. No apology, no indication of wait time, nothing. Just stood there looking at us, arrogantly. If the restaurant was full, then surely there should have been some kind of message to this affect left at the check-in point so we weren't left hanging around only to be rudely turned away? This restaurant had been recommended to us by close friends so to be dismissed in such a manner has left us quite angry, actually!

Went for breakfast felt a bit rushed and food wasn't hot but ate it as hungry

Did was ok and filling. Only thing is that we were over charged. Ordered fish and chips. We did not ask for haddock but was charged extra nearly £3 each for this. Didn't find this out until we got home as the receipt print was so minute and had to get an eye glass to read it. Had to go back to venue, which did refund the overpayment. Also a sofa and lime was charged at £2.50!!

The sausages for sausage n mash are never cooked Properly always light brown and be very white not professionally Cooked cook them on the griddle for longer

Lovely service from Katie, who seated us right by the windows for the fabulous views. Food was fine and came in a timely fashion. Will definitely return

Always fantastic service from Katie and the food was excellent as well

Katie was her usual self, amicable and friendly and efficient.

Katie was wonderful service great

Kt was great, thanks for your amazing service she called me sir and not special like everyone else in my family 👌

Just come back from another great night at the Cross Nest. Love the management and staff here.

Great Location. Our server Katie was fab. Great breakfast, Food is good for the price paid.

KT is a great lady. Always looks after us well. So helpful. And lovely too.

Years of memories and laughs being looked after by Katie!!!

Neither manager or barman mentioned the need to register the car on arrival, or get a parking fine. Apparently there is a machine just through the door. We didn't see it or any signage for it. We had two elders and one disabled in our party. Food was good. But disappointed with lack of direction re parking.

Very good food and friendly waitress

Dinner was ok..chips sent out rock hard and cold..they did bring us more after we raised the issue but by that time we had finished the rest of the meal.. Breakfast the next day was awful,everything tasted of days old oil..sausages weren't cooked properly. Won't be visiting again

Ignorant and argumentative chap who was so arrogant, actually pleased to hear we were leaving mid order.. too many steroids ..no manners or character.. an embarrassment.

A little appreciation for our lovely waitress, Beverly who served us this afternoon. We had a great afternoon, fab roast dinner and enjoyed the lovely scenery. We look forward to coming back very soon 😀

Love this place! Great views, not bad food but loved the waitress Beverly. She was clearly busy but made sure she was attentive, friendly and kept the drinks coming! Will definitely go back.

The whole experience of my lunch at the crows nest Tring today was an absolute disaster! The table booking had been cancelled u nknown to the 8 of us regular diners. The service of all staff was dreadful,they were all demoralised, and disinterested. On the good side,when thefood

You know what you're getting at a beefeater but the staff are always really lovely and helpful, and the views can't be beaten.

Everything was really good food was fantastic and the service was excellent from Kate. The only down side was the toilets, they really could do with updating very tiered which in turn makes them seem unclean my toilet moved as I sat on it and again as flushed it

Food is just over priced pub grub that's all it is I got mix grill and it all just tasted bland needs big improvements as same as I went there 2 years and still the same

Have eaten here many times and both the food and service are great. On my most recent visit the service was outstanding and special thanks to Paul who patiently helped me trying to sort out my reward points.

Beverley made our experience by being professional, cheerful and informative. We hadn't visited The Crows nest for a few years and it had not changed. Thank you

The food was mediocre at best. The shocker was the filthy toilets. I did report to management. So concerned the kitchen is cleaned with the same lack of care.

Excellent breakfast, with kids eating free, making this incredible value for money and tasty decent food. Service from Katie was fantastic!!! We will be back!

Had a nice meal of there cheaper menu and with a lovely view

Wonderful environment,perfect location for me but I think they need to just slightly improve in the food. I enjoyed the other beefeaters more ,which I visited before .(I.e the Dunstable and Kent branches).

Went there today for Sunday lunch as they have lamb on the menu. However, when we were shown to our table the member of staff informed us that the lamb was unavailable which was unfortunate. The drinks menu had Carling on it & when I asked for a pint was told they don't have it anymore. Therefore drinks menu needs to be updated.

The food looks great when you read it on the menu but didn't taste of much. Perhaps that is because we ordered from their meal deal menu and not the main and more expensive menu. We went there because they give 25% off of their "Main Meals" if you have a blue light or defence discount card. Again, that's only if you order from the main menu, not the meal deals. They didn't mention that at the start when I told the front of house guy.

Seems I’m not the only one complaining about the cleanliness… We had breakfast booked through premier inn at 08:15. When we got there we were the only customers. We were given a table right next to the pass, looking directly at the disgusting floor. It had food, tissues, receipts, all sorts all over. There was also general mess everywhere. I said to the one staff member I wasn’t happy. He didn’t seem bothered about the mess, and just said the cleaner hadn’t turned up (still, I don’t understand why in an empty restaurant you choose to sit the only family next to the messiest area, unless you’re oblivious to it?!). I said the cleanliness didn’t fill me with confidence the kitchen would be any better. He told me it just needed a quick hoover (not sure why he hadn’t done that before opening up, they weren’t busy…). We decided to leave and I was told to go to premier inn for a refund. They told me it would take 35 days… so here goes the countdown…

Beth was absolutely AMAZING!!! Such a great customer service - my little girl loved her. We will definitely be coming back, just because of her.

Came here for a special occasion.! Our server was friendly and cheery but they obviously were understaffed as it took an hour for our main course to arrive. One of our party had the fillet steak..........not only was it doubtful that this cut of meat was actually fillet, it was extremely "stringy" and overcooked! Was surprised that any chef would send this out on a plate! The chicken was burnt at the edges, pretty flavourless. Two of the four meals were "ok" but nothing to write home about. One of the seats was less than clean and the place had an unkept look. Was disappointed that the special occasion was not matched by the meal.

A consistently great meal out! Great service, even when busy! Kids favourite restaurant... Nothing more to add...

Friendly staff, quick service. Food was ok. They have a big garden with a terrace where you can relax and a park for the little ones to enjoy ❤️

It's a beefeater and not a particularly good one. Food is bad. It does have a pretty good garden with some great views but not enough is made of that space.

Great Sunday lunch roast. Good menu as well. Lots of parking. Book to ensure you get a table weekends. Great staff, lovely food.

Food was usual pub chain quality. What gave this a wow was the fantastic waitress. So friendly and helpful. Ladies toilets, although clean, had no toilet paper at noon in a Saturday and smelt damp. Carpet was filthy!

Came in for my birthday and Paul made it very special for me, he had the table made up with balloons ready for me when I arrived and his service was amazing, very friendly, welcoming, cheerful and very wonderful, will definitely be coming back again ! The food was amazing!!!

Food was as you would expect in this sort of place, however the waiter went over and above to accommodate our needs

The food was good but as is more and more common these days, not enough staff for the number of customers. We ordered starters and waited for too long, then the mains arrived.

Staff were amazing, but the food was lackluster. For a location so close to Wenodver Woods attraction, the food quality needs to be improved.

Asked for my steak to be medium to done, no blood. Got something so cooked. It was like charcoal. Couldn't eat it. Poor quality.

We had lunch today and I can say never again, the food was absolutely awful. I ordered a ribeye steak asked for it to be medium rare and it was overcooked the onion ring over.over cook the salad look like the lettuce hadn’t been cleaned. The dressing on the salad was disgusting. The glass I had my whining wasn’t very clean nor was my husband‘s glass. I went to the toilet twice. Told them twice there was no soap in the toilet and they didn’t bother to put any in there, which I don’t think it’s very good I couldn’t wash my hands properly anyway we won’t be going there again

Food not top but friendly service A better cleaner would be of help! Chips on the floor and rubbish behind the til -not a pleasant sight for customers when dining!! We sat directly next to where food was being prepared….big mistake!!! No gloves and staff were pinching chips off plates unter food Warner and eating them. Rubbing noses and then touching chips 🤮 Put me off eating my food! Definitely not the crows nest it used to be!

Came for Sunday lunch. Booked a table online to be safe. Food was good. Roast with the usual trimmings. Service was good, our waiter Jason F was very friendly and great with my young nephew. Desserts are all good. Reasonably priced, we had a discount voucher and also joined the reward club where you can collect points for freebies. Large car park outside. Premier Inn next door.

The all you can eat breakfasts sound a good idea but the reality is the place is rammed on weekend mornings including many kids and you would be better off in a real cafe like the one in the park in Aston ordering just what you really want to eat or indeed stick to cornflakes in the peace of your own home.

Very nice breakfast. Sausages were the star of the show.

Paul went above and beyond to ensure my needs were met. Would highly recommend!

Lovely restaurant, great service, Paul was very attentive and extremely helpful.

This was a family occasion re wedding aniversay. Me and wife, Daughter + other half and 2 grandkids 9 and 2 years old. Nice bar drink before meal. Seemed to be some confusion but my daughter had been earlier to check arrangements. We had a nice meal starters then steaks. Although looking a bit black the steak tasted great. Service was a little slow bit the place was well attended. My wife had the lemoncello spritzer for dessert. Needless to say she went home happy. I had sticky toffee pud with both custard and ice cream. I to went home happy.

Great restaurant for all the family, we visit for special events and it's always a nice relaxed evening. Free refill soft drinks! Good food and a nice outdoor area.

Very poor service. Ran out of nearly all food! Was stood for 10 mins at the entrance for someone to come and greet. I was then waiting 15 mins at the bar to order the food. Staff was walking around behind it but ignoring me! Avoid this place at all costs and go somewhere else! It needs shutting down! Very very poor!

Just wanted to leave a review to say thank you so much. We were greeted by a wonderful member of the team Paul, my son has food allergies, and Paul went above and beyond to make our experience safe, happy, and enjoyable. what a wonderful place to eat and staff were absolutely amazing and Thank you Paul and staff recommend to everyone.

Not at all a good experience! I would avoid this place and go to your local harvester instead! Sunday evening at 7pm they have run of most items on the menu. long wait for drinks and food 45 minutes to 1 hour, I had to send my steak back it was not cooked correctly, then they forgot the chips, cold apple pie and custard, I simply gave up in the end!

A repeat visit but what a disappointment. The food was not good I will not be going here again.

Overpriced, very slow, my lasagna was meant to come with a salad never got that drinks took 20 minutes to come, wasn’t even served for about 30 mins I will not be returning and waited about 20 minutes to pay the bill bill came to 61 for two cokes a mock tail they want £17 for a burger and a few chips how this place is still going I don’t know

Popped in the weekend for lunch wile I was there Someone’s dog pooed on the floor at the bar the manager then cleaned it up with he’s bear hands then immediately started serving food without washing he’s hands, I was shocked i then confronted the manager about it and he just walked off, absolutely disgusting I’ve all ready reported it to the food hygiene agency

We had a booking of 9 for the Sunday roast on the 24th March and WOW the food service was Horrific! If I could give less stars I would. Everything was definitely from frozen. Which is fine if cooked to a level of standards. I ordered the lamb roast - meat was chewy and full of fat - inedible! potatoes were stuck in your throat kind of cold and definitely frozen as for the peas and carrots- again frozen and under cooked. Plus when ordering the ultimate sunday roast which states you get more selection of meat ended up just being more frozen potatoes and undercooked veg. The chicken that was served I wouldn’t have given that to my dog! One of the children ordered pancakes and bananas for dessert that came as less than half a cut up pancake and an under ripped banana assuming that the adults would not notice. Very cheeky and disrespectful to think they could serve such poor food to children and it go unnoticed. Whats even more shocking is Once we made the manager aware of the quality of food he was quiet passive aggressive. He was unprofessional and embarrassing to even communicate with. We agreed to pay half the bill and that was us being polite as it was a lot of food the kitchen had cooked poorly that led to alot of waste! Days later after dealing with this issue on site my family have received an embarrassing again passive aggressive email from management expressing that “our family are no longer welcome” with no name as to who had sent the email. We called the restaurant as we are offended and shocked as to how we have been blamed for the quality of food and service we received - he stated he was the restaurant manager but would not say his name and was being rude as so why we were calling. No people skills what so ever Considering the job role! We still have no answer as to who sent the email? Very concerning for the business owner if this is the type of staff you would like as the face of your restaurant. We will not be returning again as not only was the food shockingly poor but the manager here is clearly unable to comprehend customers feedback and any criticism or even manage to handle any problems that arise.

The staff were very friendly. The food was absolutely shocking. We had smoothered chicken, which had literally 1/4 of a teaspoon of BBQ sauce on and the cheese was a cheap slice of cheese melted on top. We had breakfast the next day. The continental breakfast was ok and a very good selection but the cooked breakfast was awful. The bacon had been pre cooked in the oven and was hard, the grilled tomato was cold and not cooked, the beans were luke warm and the mushrooms were dry and cold. Don't get me wrong, you go there to keep the cost down but there should still be a standard to meet.

Food could be better quality and service hot it was cold

Booked for mother's day. Left in entrance queue for half hour. Finally advised once you got a table it would be 90 minutes wait for food. We left as we had a child with us and we had MacDonalds for mother's day. Lots of others left. One table left saying they'd been waiting 2 hours for food. They need to review the booking system time slots on busy days, and get people moving off tables. I felt sorry for the staff. Remember to put your car registration in the iPad in the entrance or you'll get charged.