Crowne Plaza in Wycombe

Zofshan was amazing! Loved my first facial!

zofshan massaged me was very nice and relaxing

The food was great. The service was excellent. We had a lovely view of the outdoors. Mohi gave good suggestions and took good care of us. Thank you.

Had a lovely Sunday breakfast - whole family enjoyed the meal sitting on the enclosed patio looking at the lake. Great range of food and clear signage for allergens which was fantastic to see and really helpful.

Amazing treatment by Zofshan. The back massage was very good and relaxing and the facial was amazing and products smelt very good! Thank you!

Worst breakfast imaginable, no aircon/heating in room.

I recently stayed there with my girlfriend to celebrate finishing my degree, and we could not of had a better time. The location, food, rooms, and service- particularly excellent service from Prabhakar, was outstanding. We will definitely be coming again very soon.

I recently spent a Mother’s Day weekend at Crowne Plaza Marlow, and it was a mix of positives and disappointments. Overall, the experience had its highs, but strong issues stood out that affected the quality of our stay. The welcome we received was top-notch. Dinesh, who greeted us at check-in, was an absolute gem. He wished my mum a Happy Mother’s Day and even upgraded our room at no extra charge, which was a lovely surprise. He made the effort to ensure we could check in a bit earlier and check out later, which made our stay feel all the more special. His warm and helpful service set a great tone for the beginning of our visit. The room itself was lovely – clean and comfortable. The bed was cozy, and the bathroom was spacious and modern. The spa experience, however, left much to be desired to put it very politely. We had booked a "relaxing" spa day, which included use of the spa facilities and a 25-minute massage each. Unfortunately, we were informed ahead of time that one of the masseuses had called in sick, so our treatments were rearranged. While I understood this, it did throw off our plans a bit, and we ended up having massages at different times. Things went considerably downhill further when we arrived at the spa. First, the key card wouldn’t work, and despite notifying staff, it never got fixed. The spa facilities themselves were basic but functional, and we enjoyed relaxing in them for about 1.5 hours at best. Things took a turn when a group of schoolboys arrived. A full football/rugby team – yes, a whole team of 20+ kids – seemed to take over the spa area. Earlier, while having our lunch we’d noticed them playing football on the lawn and no staff intervened to stop them from throwing the ball into the glass conservatory. Once they entered the pool area, it quickly became chaotic. There was screaming, shouting, running, and jumping into the pool, which led me to cut my swim short. I was getting splashed continuously and almost hit with a ball being thrown around the pool. The adults supervising them were three dads who barely attempted to control the situation until about 1.5 hours in. The noise was unbearable, and I couldn’t even hear my mum speaking to me next to me. We eventually left the pool because of the overwhelming noise. I went to the receptionist to address the issue, but was told there wasn’t much they could do because the boys had paid to be there, were booked until 7:45pm, and in the T&C's it said children were allowed between those times. I understand that the hotel wants to cater to families, but this wasn’t the right setting for a peaceful spa experience as clearly advertised. My mum's massage was also stopped at the 20-minute mark I assume because of lack of staff, with the noise from the kids clearly making it impossible for her to relax. Eventually, the staff asked the boys to stay on one side of the pool, but by this point, the damage was done and the spashing, shouting, and jumping in the pool still continued. We were never able to fully enjoy the spa as intended and found the spa staff unhelpful and unsympathetic. While I don’t have an issue with children at a spa, the experience felt more like a waterpark than a relaxing getaway. It’s hard to understand why the hotel thought it was a good idea to schedule a large children's football team on Mother’s Day weekend, especially given that the guests paying for the spa experience weren’t being considered. It felt like the hotel was more interested in the money from the parents than ensuring a peaceful and relaxing environment for other guests. In summary, the hotel were fantastic, the room was great, but the spa experience was marred by the chaos caused by the kids and nothing was done to resolve it. If you’re looking for a relaxing spa weekend, I’d recommend checking if there are any group bookings like this one beforehand, as it really detracted from what should have been a chilled experience.

We had dinner in the bar which consisted of cheap cuts of meat, could not eat. Kids pool times were good. However, our 6 month old was asked to leave the pool. We will not return. Overpriced for the level of service provided.

I stayed here recently on my points, the heating/air con system was not working and I got sent a heater which was useless as the room was still cold. Reception advised me to claim my points back which was later denied and I wasn't refunded the full amount. Wasted those points on a cold room. Would not stay there again.

Great for party...enough space for parking and great service. .

Our stay was lovely and it was all thanks to the wonderful staff, lovely food/drinks and great facilities. My only complaints were that they didn’t offer hotel slippers and the hairdryers are permanently plugged so I wasn’t able to comfortably dry my hair in front of the mirror.

Great hotel stay, lovely staff, nice spa and treatment, I have no notes there, they knocked it out of the park! Karim took great care of us on the hotel side and Mohi at the restaurant (which did not have a single miss when it came to dishes). Only mild criticism is the location; the walk to Marlow is mildly inconvenient at 35 minutes sauntering pace, but it's a nice walk on a sunny day and we had a nice time in town. The hotel is still a great staging point for a holiday where you have access to a car. Would stay here again given the chance and use the time to go to Windsor and other nearby towns.

When we first came to the hotel we did wonder whether we were going back of beyond! However it is a beautiful walk along the Thames Pathway into Marlow which is a lovely town I'm it's own right. Perfect!

I’ll start with the positives : The bedrooms and food are great! I happily stay here with my family ( although the slow service for check would probabley annoy me) I would like to acknowledge the French accented man on the front desk who was excellent- not only at check in, where he instantly acknowledged my platinum elite status and bent over backwards to help me check myself and my colleagues in as quickly as possible whilst he manned the fort by himself, but when the event staff were missing I’d go to him and he went above and beyond to help with whatever I needed. The negatives are mainly to do with event staff ( or lack of). They weren’t around at all, and when they were they didn’t care. Leaving our conference room full of cups and water bottles in the breaks and generally being completely unhelpful.

Stayed at the hotel for a spa break with breakfast and dinner included. The food was fresh and tasty, and there was a good selection. The staff at the hotel were very friendly and helpful, especially Bridget, who helped us with our plans to visit the local town and where to find parking.

Excellent service and friendly staff specially Mohi who was very attentive with us . Thank you very much we will be back.

Lovely meal to celebrate a relationship milestone as part of hotel package. Our waiter Mohi was the right amount of interested in us and holding back to give us space. The food was delicious so thank you to the kitchen team. The menu is divided clearly into European cuisine and Indian. We chose the Indian starter and main which were well spiced and well proportioned leaving just a smidge of room for dessert! The restaurant was a big space and busy but we were not able to hear our neighbours. The hotel is in an industrial estate but the back of the conservatory looks out onto a lake. My only feedback would be for more effort in the garden/pots: a few bulbs and primula would really add colour and joy at this time of year especially.

The service we received from booking to the event itself was excellent. We chose to celebrate a milestone birthday at the Crowne Plaza Marlow with Afternoon Tea. It was a surprise for the recipient and the team could not do enough to help. The staff are all very friendly and went above and beyond in the day. Thank you for making it a memorable celebration.

Zofshan was the lady who gave me a wonderful leg massage today. The experience was very relaxing and it helped with my constant pains in my legs

Won’t answer the phones on weekend, or when they do they say they can’t check bookings

The hotel has the great consistent quality that you would expect from a Crown Plaza hotel. The room was very spacious and comfortable. The room had a mini fridge with complimentary water, and a well stocked set of teas and coffee. The room was also equipped with a hairdryer and ironing board. The hotel itself is located outside of the main Marlow town centre. Taxi from the hotel into the town is costs £10 each way, Uber approx £8. There are some nasty posts that limit the road width to reduce traffic speed, so best leaving cars at the hotel. The hotel car park initially looks expensive, so best to park there and sign your car in at reception for complimentary parking.

I saw Zofshan for a full body massage. She was excellent and I left feeling very relaxed. Very friendly and nice manner too.

Zofshan provided a very relaxing massage. It was very professional and relaxing.

Zofshan - very friendly and very polite. I had a neck, shoulder and head massage and feel very relaxed afterwards. Thoroughly enjoyed my treatment and would definitely return again.

Zofshan gave me a very good back neck and shoulder massage, came out feeling like a new person! Would highly recommend

WORST VALENTINES EXPERIENCE EVER! I booked dinner and hotel stay for valentine's. I arrived to the restaurant at 20:45 and was sat at 21:00. I did not get acknowledged despite speak to three members of staff till an hour and a half later that's when we got offered drinks. Food did not arrive till about 23:00 and on top of the two hour delay there was hair in my partner's food. We eventually had to leave the premises to go into town to look for food alongside other frustrated guests who had been waiting for even longer. The service was the poorest ive seen so far and completely unacceptable. I thereby spent most of the night looking for food in Marlow town. This completely ruined my stay and the Valentine's experience. I spoke to the manager Mihaly Tar the next morning to further lodge my complaints. This manager was totally unapologetic and very rude and blunt. He lacks empathy and appropriate managerial skills. He made the situation worse for myself as well as other guests and we thereby had to escalate it to guest relations.Guest relations tried contacting him on several occasions but he purposely refused to answer the phone. Guest relations advised me of a policy that stated that the issue must be resolved immediately if i am still at the premises. Myself and other guests complained about the managers approach as there was inconsistency in treatment. He offered us a refund for the dinner and offered others a complimentary stay whilst others were offered £25. I made him aware that I had no dinner as a result offering me my money back for dinner is not 'compensation'. I demanded a full refund of my stay as this planned disaster ruined my stay. The manager's explanation was that the cook was late and even though that's not an issue to do with me I believe the reason behind this failed planning was the shortage of staff meeting the number of reservations made. At a point this so called Manager (Mihaly Tar) asked us to deal with the issues as HUMANS? That's a very derogatory statement coming from a 'manager'. I believe Mihaly Tar needs to be signed up to a managerial course or refresher to further sharpen his skills as he is tarnishing the name of the company. There were so many people who lodged complains against him mainly to do with his approach. I manage 100 clients and 65 staff members and i have never acted out of hand despite the situations I face. Being a manager is more than being suited up and being rude to guests who paid for services. I have demanded a full and still awaiting for this to be sorted. I first visited this hotel in 2022 and put up a video praising this hotel which gathered 25,000 views on social media. I have since taken that video down as my perception of the hotel has drastically changed. I hope future guests wouldn't have to experience the same thing i went through.

Had a very nice experience. Staff are amazing. Rooms are very clean.

Zofshan amazing massage, very welcoming and kind

I am extremely disappointed with our recent stay at Crowne Plaza Marlow for what was meant to be a special Valentine’s celebration. We booked a Valentine’s package expecting a relaxing and enjoyable experience, but instead, it turned into a complete disaster. We had dinner reservations for 9 PM and arrived at 8:45 PM. Despite being seated promptly, we were completely ignored for over an hour. Not one single member of staff acknowledged us, offered us a drink, or took our order. We repeatedly asked for service and were dismissed time and time again. It wasn’t until 10:30 PM—after almost two hours of waiting—that someone finally took our order. When the food eventually arrived, it contained a hair, which was absolutely disgusting (photo attached). By this point, our Valentine’s night had been completely ruined. We ended up leaving the restaurant without eating and had to wander around Marlow, a town we are unfamiliar with, just to find somewhere that was still open for food. We didn’t return to the hotel until midnight, exhausted, frustrated, and hungry. Shockingly, we were not the only ones experiencing this appalling service. Over 20 guests were left waiting up to four hours for food, with no communication from staff. Not a single manager was available to address the situation that evening. In the morning, when we approached management to express our concerns, we were met with complete dismissal. Despite the fact that we saw multiple couples in the lobby making the same complaint, we were told that no complaints had been received. The manager, Mihaly Tar, was incredibly rude, raising his voice at us and telling us not to speak to other guests because he was offering different compensation to different people, rather than treating all affected guests fairly. He even had the audacity to say, “Let’s deal with this like human beings”, as if we were behaving unreasonably for expecting basic service and respect. In the end, we were offered a refund for the dinner, but this was completely inadequate. Our entire stay was ruined, and we firmly believe a full refund was warranted—not just for us, but for all guests who endured the same appalling experience. Crowne Plaza Marlow turned what should have been a romantic, special evening into an absolute nightmare. The service was beyond unacceptable, the management was unprofessional and dismissive, and the way complaints were handled was disgraceful. We will not be returning and would not recommend this hotel to anyone looking for a special occasion stay.

WORST HOTEL EXPERIENCE EVER! Firstly the ‘spa’ is not a Spa you experience at most decent hotels. It’s a swimming pool with kids section. The staff at spa reception did not acknowledge us as we walked past . Head down at all times . We chose the hotel based on the special package that promised a three-course meal. However, our experience was far from what we anticipated. We encountered an unacceptable waiting time of two hours for our starters, which left us feeling frustrated and neglected. Our table was booked for 2015. It was because we went to the Manager at 2100 that we managed to order. We paid for poppadoms which took half hour and arrived without plates. At 2225 we were still waiting for food. As a result, we were compelled to leave the dining area and purchase chips from the bar, as we were extremely hungry. The time now was 2230. This evening was meant to be a memorable occasion for us, and the lack of timely service significantly marred our experience. To make matters worse, when we addressed our concerns with the manager the following morning, we were met with a dismissive response, claiming that we had actually consumed all three courses. This assertion was simply untrue and added to our frustration. We were then passed on to two further Managers who were just as dismissive and claimed the hotel at £200 a night is good value for money! No, it is not! Your management team lack empathy and dismissed many complaints, not just from ourselves but others. We paid £250 for the package, which we expected to deliver a certain standard of service and culinary experience. Instead, we were offered a mere £50 in compensation, which we find wholly inadequate given the circumstances. Frankly, had I not consumed a few alcoholic drinks that evening, we would have left the premises and gone home. There is nothing local around the hotel. Others were ordering pizza as they didn’t eat due to the lack of service . As a business person staying in many hotels around the world this hotel ranks very low for guest services and attitude of the Managers .. This should not be a reflection on the young staff who were doing their best to deliver a certain level of service . Maybe the Managers need to take a leaf out of their standards. I urge you to take this complaint seriously and to review the service protocols at your establishment. It is crucial for your guests to receive the quality of service that was promised and paid for. I know I will receive ‘ we welcome your feedback’ reply which frankly sums up the poor service here! There are far better places to spend your money.

Worse place to Stay my partner book here for Valentine package it was a worse experience even the restuarant we sat for 2 hrs without food ended up had to leave to go get KFC room was cold as heater was not working actually we had to request for refund and we was told they can't issue us a refund for the room but we've decided to take this further now as we can not pay for service we didn't receive very misleading and false advertised

Zofshan was amazing!! Massage was amazing and great service!

We were welcomed by Karim at check in and he was fantastic. He was very friendly, positive and helpful. A perfect first point of contact ! The bed was very comfortable and dinner was excellent. The pool was nice but unfortunately the jacuzzi was not hot.

Zofshan is amazing and did my massage so well and made me feel super relaxed.. Indeed recommended

Zofshan provided a lovely relaxing massage and facial thanks

Zofshan gave a wonderful massage, really well relaxed and well looked after

I stayed here to check out Marlow's great gastropubs and to get a taste of the English countryside without traveling too far out of London. This hotel is superbly located on the lake and has very peaceful views of the water as well as an excellent top notch restaurant. The staff from check in to the restaurant and the privately run fitness center (including a great sized pool, steam room and sauna) were so warm, welcoming and helpful. It is just a 20 minute easy walk to Marlow and a short cab ride to the surrounding towns of Bray and Maidenhead (I was on a gastronomy tour!). Rooms were newly renovated, clean and comfortable - they were also very roomy for standard rooms. Great value also. Would definitely stay here again!

Zofshan was absolutely amazing. The best massage I have ever had. She was so friendly and welcoming and put me at ease straight away. The actual massage was excellent and I feel like I am walking on air. I will definitely be back!

I had an amazing massage from Zofshan, I felt like she really felt my tense areas! Really friendly and lovely atmosphere. I loved it!!

Zofshan was amazing she made me feel very relaxed, would definitely recommend to a friend

Zofsha was amazing, listened to what I wanted/needed and was very professional

Been using this place for years, great place for a meeting, have breakfast/lunch also had some work and family stay - hotel is average for the price, food is the typical manufactured low cost hotel food, but ok and hotel but well located. they now have a new charging system for parking.. was intending to have lunch.. but the system is designed to trick you and forget.. so in a couple of weeks you get a nice surprise and a hefty fine.. generally you register on arrival this is on departure and I just know I’d forget after a good lunch with friends. we left and didn’t even manage to drink our drinks.. will never use again, pity these hotels introduce these parking systems to profit.. now in a nice country pub with plenty of parking!!

Zofshan was really good with my body massage. I felt so relaxed. Amazing. Definitely 5 stars to her.

Lovely hotel. I stay often for work and the rooms and facilities are great. The staff are super helpful and polite and the food in the Glaze Restaurant is beautiful

Zofshan was a fantastic masseuse—really skilled and made me feel completely relaxed. Highly recommend!

Zofshan gave a wonderful Indian head massage. Very relaxing.

Zofshan it was really relaxing and felt great after a massage. Thanks 😊

I live a 5 minute drive away but thought it would nice to book a spa night getaway, especially since I had enough points for a reward night. I was charged £23, the receptionist said it was an error and said she refunded it. It’s been 4 days since the charge posted, and 3 days since I’ve contacted the hotel about this and I have not received a refund nor a response. Also, if you are going to this hotel for just the spa, know that it’s pretty crowded. I was there for two hours waiting for the hot tub (fits only 4) and it never freed up. Sauna/steam room was also pretty busy with ~4-6 people in at a time, but the pool lanes only had 1-2 people each at a time so fairly open and it was warm Breakfast was awesome though! One star though because still have no idea what this £23 charge is and can’t get a response from the hotel.

It is a really good place for the rest

My wife and I have had another wonderful experience at the Crowne Plaza Marlow. We came here 2 years ago for our 1st wedding anniversary and had an amazing experience. Therefore, we decided to return to for an early 30th birthday weekend away. Everyone was kind, polite and helpful. Food was delicious (we had an evening 3 course meal and afternoon tea) and the whole experience was just as outstanding as our previous visit. We travelled from Wales and the journey was well worth it! We will be returning in the future.

Me and my daughter went to the spa today for her birthday and I would highly recommend Zofahan her massages are incredible. It was the first time for me and I would go back 100 percent.

Zofshan was lovely and so kind while doing my manicure and pedicure. Made me feel so welcomed would definitely recommend this please.

Lovely riverside location. Always fabulous staying here. The setting is great, fabulous pool area. The food and drinks not the cheapest and sadly the outdoor hot tub is usually not working....

I recently stayed at Crowne Plaza Marlow for a night and had a fantastic time. From the moment I arrived, the staff were incredibly welcoming and friendly. As I had Diamond status with IHG I was given a complimentary upgrade which was greatly appreciated. The room was spacious, clean, and comfortable, with all the amenities I needed. It was nice and quiet too, so I had a great nights sleep. The location of the hotel is around a 20 minute walk to central Marlow, or a 5 minute car ride. It might not be the most convenient location, but it is nice and quiet, and has a nice outlook. I stopped in their on-site restaurant for dinner on the night I stayed and really enjoyed the meal. Breakfast was also fantastic, with a great selection. I would highly recommend Crowne Plaza Marlow to anyone looking for a comfortable and enjoyable stay in Marlow.

We absolutely love it there. Mt kids love the pool and breakfast is amazing. We had dinner one night had chicken madras hotttttt. Staff all lovely and make it special for my family.

Great experience, room, food and neck and back treatment by zofshan!

Karim was amazing. He was so welcoming and brilliant. Lovely stay.

Great hotel. Very pleasant staff and very helpful. The restaurant for breakfast was fantastic and of great quality, plenty of variety. Superb room with plenty of space and complete with balcony. As an added Extra touch my wife was delivered via room service with birthday cake decorated with birthday wishes on the plate.

Zofshan was anazing... A very relaxing full body massage taking me to another world properly 😍

Excellent stay. Fabulous room. Great service. Excellent pool, steam and sauna.

During my stay I had the most amazing Hot Stone massage with Zofshan . It was honestly incredible. Thank you so much for an amazing experience. If I come back I will 100% ask for you again .

Zorshan was excellent! Lovely service i really liked

Zofshan, amazing massage, one of the best I have ever had., thank you.

This is an outstandingly beautifully hotel. Staff are equally as outstanding. Slept extremely well .

Zofshan was such a welcoming masseuse at Crowne Plaza Hotel. I had a lot of knots in my back and Zofshan was able to work them out with great expertise. Zofshan also asked me what level of pressure I would like and adapted it to my needs. Very happy with the level of service and care.

The welcome started before I even got to the door. Lively, courteous staff. Brilliant English breakfast. The rooms are very large and well equipped. Hair dryer bit lication is weird as plugged in next to tv, not near a mirror for wifey. Overall though everything you would expect from a Crowne Plaza.

Thank you so much Zofshan! Absolutely amazing massage- thank you so much.

Me and my husband had a brilliant experience at the spa today. Tatiyana gave me a really good massage, I highly recommend her for any massage treatments!

Zofshan was amazing she did my massage on my back neck and shoulders she is really experienced I would highly recommend

Zofshan is such a lovely professional therapist. Thoroughly enjoyable facial and massage. Excellent. Thank you.

Zofshan, this lady is amaziiiinnnngggg. She gave me the best massage ever and she was soo gentle and kind and did a really good job. She deserves a raise 😀 honestly this lady is superb. Thanks Zofshan for the amazing experience

Zofshan was amazing I had a very relaxing massage by her, she was absolutely lovely and looked after me, highly recommend her!

We had a long awaited Christmas girls weekend. The hotel rooms are presentable and spacious. The swimming pool and spa facilities are OK. The food, however, was very unpleasant. The dishes were very disappointing. Nobody enjoyed the food and there were missing items - but by the time they were served everything was even more cold and off putting. The waiting staff did their best and could not fault them. They were doing their best. When we filed a complaint in the morning, we were faced with resistance to apologise and the staff were utterly reluctant to compensate for the disappointment. We will never return nor recommend.

The hotel is a great value for money. We were impressed with the spacious room, the cleanliness standard and great breakfast quality. The staff were very friendly and helpful. Unfortunately, we didn't have enough time to enjoy the spa before we checked out, hopefully next time. It did have the great combination of modern-relaxed and elegant vibes. Thanks for the great experience.

Zofshan: excellent massage especially the neck and shoulders..very gentle and thorough..I enjoyed it !

Zofshan gave me the best massage I have ever had it was very goodi would like to cone again

We had our company year end party and it is a good venue

Excellent hotel, room was immaculate, and all the staff were very friendly and helpful. Evening meal was of a very high standard as was breakfast.

Beautiful hotel. Bar food was lovely and all came fairly quietly considering we were a party of 9. Swimming pool was nice. Lovely setting. Great choice at breakfast.

Everything was first class our waitress Isla looked after us very well. Our room was immaculate cleaned from top to bottom

Zofshan, was exceptional one of the best experiences I have had. Face feels amazing and cleansed. It was that relaxing I nearly fell asleep twice.

I used this hotel thanks to a voucher that included a massage, overnight stay, dinner and breakfast. Nice renovated room, some elements didn't fit, such as a very old telephone, a small plastic kettle that kept getting hot and didn't turn itself off. Unfortunately, there was no peace in the garden because there was an Indian wedding at that time and the music was loud. Fortunately, the room was located in another wing. Helpful and nice staff. The food is delicious Massage lasting 30 minutes, average There is an on-site swimming pool and gym

Rooms were excellent let down by the self serve breakfast

Zofshan was amazing.Very professional and kind.The hot stones were amazing.

There is a swimming pool, which is great

From the moment we arrived to the time we left its been great service…. We checked in early and was greeted with absolute professionalism, the lovely lady even sent up the sweet treats to the room… after chilling in a very spacious room, me and my husband brought some drinks and enjoyed the beautiful views out by the lake by far the selling point of everything, we went back to buy more drinks and met abhi who i must say is an absolute delight to talk with and a credit to the company…. Its the smalls things that make the big difference and he remember my husband been vegan and held him a menu for dinner. We went for a swim and hot tub and sauna the young lady on the desk (didnt take her name but lightskin was on the desk at 5/6pm)was so lovely and accommodating and credit to the company. We went for dinner and abhi talked us through recommendations and i must say dinner was 10/10… Beeakfast was ok sausages was little dry but everything else fresh and tasty. Overall this is my top spot for hotel stay and no doubt will be back esp in summer months. I hope abhi and young lady at the spa side are recognised for the above and beyond work

A wonderful hotel in every sense, calm and sophistication, and God willing, I will return to it for relaxation and a fabulous view. The staff are very friendly, especially the employee Mohieddin Muslim, who tells you the appropriate food and the hotel’s restaurant is special and has halal food, especially Indian.

Very good massage by Rubnilde, my first massage at crown plaza

Rubenilde gave beautiful full body massage. Thank you

My first massage at crown plaza has been a wonderful experience and very much needed. My lovely therapist Rubenilde was amazing and would love to come see her daily in ten years time.

Great stay at Crowne plaza marlow, received a voucher and decided to book this spa. The rooms were so clean, we decided to order room service instead of eating in the restaurant and was surprised at the quality and how nice the food was (usually room service can be hit and miss) and staff were very friendly. I had a lovely massage by Zefshan, thanks for your great service! I would say the spa area is quite sad looking, hot tub and pool could have a revamp and potentially have times children can swim as there was a lot of screaming in the pool during our stay. The spa has a lovely outside area if warm too! Thanks!

Spa was shut for a refurb and we hadn’t been advised of this, v disappointed. Staff unhelpful.

Hotel just been refurbished and you can really notice this fresh and clean look&feel. Close to Marlow high street, 30min stroll or approx 7min drive. There you can find some nice restaurants and cafes.

A quiet dull hotel with a small lake view at the back, near an industrial zone. After checking in we were told that we’ll be given a sweet treat at 17.30 but that came after 1hr, which wasn’t worth the wait as it was 2 small sweet cubes. Couldn’t use the swimming pool as it closes at 20.00. Dinner was rubbish if you choose from the British menu for starter there was Salmon in some sauce which was just a mouthful and main there chicken with stuffing and a bone sticking out at the end with a rectangular burnt piece of potato with some sauce but the Indian menu was very good which we had to pay another £40 as the British one was simply awful. Breakfast was good, it’s an open self service buffet with British fry up, tea, coffee, fruits, yogurt, croissant… Didn’t like the overall feel and stay at the hotel. Plus you pay £75 on top which they hold.

Absolutely outstanding service from Mandeep and Karim during our recent stay! Both were exceptionally attentive, friendly, and went above and beyond to ensure our visit was memorable. Their professionalism and warmth made our experience truly special. Highly recommend this hotel for anyone looking for top-notch service!

Fantastic massage, lovely woman, couldn't thank her enough. Rubenilde muito obrigado

Wonderful, relaxing massage. Excellent therapist Rubenilde. Would highly recommend!

The best massage I’ve ever had, 5 stars, by Rubenilde. Thank you

Lovely massage really nice calming massage highly recommend Rubenilde