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Based on 1 opinions finded in 1 websites

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Nº 2238 in 2648 in Liverpool

Nº 214 of 225 British in Liverpool

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OpinionsNoteTripAdvisor13.0

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We stayed st the Crowne Plaza Hotel for three nights and ate in the restaurant on two nights. Unfortunately, the first night was not very good. My wife is Gluten Free and the choice on the menu was very limited. In the end a meal had to be adapted and she finished up with salmon on a bed of salad. To say that the salad was just thrown together would be an understatement. Then, for dessertm, the only choice was a fruit scone and, believe it or not, they did not have any. My meal, and those of our friends wer OK, but you can't mess up fish and chips. However, for a hotel of this calibre, we certainly did not think this was acceptable. My wife made her feelings felt to the restaurant manager. He said that they were having a management meeting the next day and that he would raise this Gluten Free issue. He must have done so because, the next time we went in for dinner, we were told that any meal my wife chose would be adapted to suit her diet. Well done for that but, surely, it should not have been necessary to have a confrontation over a diet which is not a fashion=fad.

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857geoffh . 2021-12-17

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