Based on 487 opinions finded in 2 websites
Based on 487 opinions finded in 2 websites
Nº 159 in 320 in Eden
Opinions
Nice friendly spot for a pint by a real fire.
Daeboy T . 2024-11-15
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An absolute gem to visit , magnificent views and amazing views ,our hosts were polite & very professional. We visited as entertainment, the place just was a great vibe and people so friendly
Rob Logan . 2024-10-06
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Great Place to stop off on your way, with rooms and camper van parking, great food and drinks.
Erwin Oosterhoorn . 2024-10-04
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Just in right place to stop over the night with our campervan and get a full breakfast in the morning before our drive to Dunbeath, along the Moray Firth.
Gareth Williams . 2024-10-01
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Lovely lunch after a lovely walk. Lovely staff.
Ray Bessant . 2024-09-29
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Just had a great stop over at Crosskeys Inn - perfect location when travelling back down from Scotland to London. Staff really friendly and welcoming - food at breakfast and dinner lovely, also 2 4 £10 cocktails a bonus. Had a garden chalet room which was perfect when travelling with dogs, 4 stars is a reflection that the bathroom could really do with updating/decorating but perfectly functional. Location great for a stop over - but a lot of road noise, however this couldn’t really be heard inside at night with doors and windows closed. We will be staying again next year as our stop over.
Vicky Crawford . 2024-09-29
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The steak deserves a 5* review on its own! Much better than we’ve ever had in top rated steakhouses over the globe. Very reasonably priced and great portions. Also had the pizzas whilst here and really enjoyed them. Room dog friendly and a great stop over. Staff lovely, great team.
Charlotte Trevor . 2024-09-28
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Nice local pub with simple menu. We had mussels and ravioli. Very friendly and good for dogs. Just off M6.
Alan Freeman . 2024-09-28
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A quaint room is perfect for our needs. Friendly atmosphere and staff very well catered for. Great food, enjoyable stay.
Alan Grew . 2024-09-16
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A quaint room is perfect for our needs. Friendly atmosphere and staff very well catered for. Great food, enjoyable stay.
Alan Grew . 2024-09-16
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Dinner was very good. Steak pie was very crispy, and the steak inside was very tender and marinated very well. Chips were big crispy chunks and were delicious. Breakfast was also very good. The staff was very nice and accommodating. The mattress for the main bed was pretty comfy. However, the pull out bed mattresses were not the best. You can feel the coils digging into you as you lie down, so much so that we had to sleep on top of the mattress covers to not feel the coils. Rooms were missing towel holders. You also got nice close-up views of sheeps beside the inn.
Marcus Ho . 2024-09-12
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Dinner was very good. Steak pie was very crispy, and the steak inside was very tender and marinated very well. Chips were big crispy chunks and were delicious. Breakfast was also very good. The staff was very nice and accommodating. The mattress for the main bed was pretty comfy. However, the pull out bed mattresses were not the best. You can feel the coils digging into you as you lie down, so much so that we had to sleep on top of the mattress covers to not feel the coils. Rooms were missing towel holders. You also got nice close-up views of sheeps beside the inn.
Marcus Ho . 2024-09-12
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Excellent customer service very nice food best jukebox I've heard in ages.
henry gregg . 2024-09-06
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Thanks for the stopover Food and beer 🍺 spot on
Retep Noi . 2024-09-01
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Lovely food done to decent standard, a great stop off on the way to the lakes!!
William Storey . 2024-08-31
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Best pub stop for a while, great fish and chips with nice big flakey fish and lovely chunky chips. Very friendly bar staff and locals. Super dog friendly. Stayed in our motorhome on nice flat pitch, my mistake was to enter the rear car park from the right hand side of the pub as you look at it which was very tight getting in, use the left hand side entrance as it much easier. Highly recommend and will be back on our next venture up north 👍👍
Paul Russell . 2024-08-21
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Great selection of beers steak pie was very good and tasty
Tristan Fowler . 2024-08-20
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Finally managed to call in after years of meaning to. Food was absolutely fantastic, staff and service were exceptional. Especially appreciated how wheelchair friendly the place is. Thoroughly enjoy the evening here!
Jon Hart . 2024-08-06
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After eating two Sunday roasts here in the last 3 Weeks the difference was poles apart, the Beef on the first visit was delicious, the second visit it was awful, a thick slab of Beef that was barely cooked, no one come back to see if everything was OK, my Friend couldn't eat it, I ate half , it wasn't good & put me off returning, I personally would of said but my Friend doesn't like to make a fuss.
Lynn Smith . 2024-08-05
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Get the impression this place is going from strength to strength. Friendly bar staff, welcoming front of house, lovely locals. Hubbie's steak was excellent ( he is hard to please) truffle fries sublime. My last minute change of mind re supper choice was no problem. Excellent fat fries to go with a generous chunky piece of cod. Perfect stop after very long drive and our dog has made himself very muchat home making friends with everyone. Accommodation clean and tastfully decorated. Bed very comfortable. Went for a delightful short walk in glorious evening sunlight. Perfect start for our holiday.
Colette H . 2024-07-21
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Stayed here on the last night of a motorbike trip. An excellent place to stay, nice atmosphere, great staff, great food and nice room, lovely
Mal Jarvis . 2024-07-16
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We stayed for a 1 night stay on route north. The rooms were clean and dog friendly. The pub had a lovely village atmosphere and food was fantastic. Well worth a visit. The only downside was the bath in the bathroom with no shower screen or curtain so could not shower.
Vicky Cumner . 2024-07-13
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Staff were friendly and helpful. Food was acceptable but disappointing compared to what I'd usually expect when ordering beer battered fish and chips. Small fish with hardly any better, loads of chips that needed a bit longer to give them the extra crispness
Lee Burdon . 2024-06-27
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Lovely pizza and delicious 😋 breakfast. Rooms small buy cosy ✨ ☺
Janice Green . 2024-04-12
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Very welcoming, as much for those (us) just calling in for a post-hike drink as for people ordering food. Several rooms and alcoves make for a cosy atmosphere. The wood-fired pizza menu looks good and, as we were there on a Sunday, there was a decent looking and sensibly priced roast lunch on offer. Staff were great, several decent real ales available. Looks like a good beer garden at the back of the pub, whilst there is parking at the front. OK, so you may not be intending to visit Tebay as part of a holiday trip. For which you can hardly be blamed. But I would like to suggest that you make an exception and give the Cross Keys a try.
Bill Rea . 2024-04-07
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The land lady made us feel so warm and welcome after a long walk in the Lake District. The pub food was wholesome and delicious, just what you would expect from old traditional country pub. Can’t wait to go back there. Well done to all the staff and the cross keys in TEBAY!
James R . 2024-04-06
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Closed the Kitchen, even though they knew we were coming.
John Perridge . 2024-04-02
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Really great little overnight stay whilst heading down the M6. Brilliant staff and very welcoming. ( Please ignore the reviews about being locked in, it's not factually correct. The team give you a code and you are able to come and go as you please over night)
Becky Daley . 2024-04-01
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The list of issues is considerable, so I'll list just a few - Noise from live music until late directly below our room. Ensuite was a cupboard with a sliding door. Of the only two available sockets, one was un-unusable. Couldn't get out of the place to walk my dog in the morning. The door through the bar area was locked, and the fire escape was either locked or jammed, preventing me from getting out ( even in the event of a fire !!) - basically, we were locked in the accommodation overnight. Watch the food bill, the menu prices magically have tax added on the bill. Unfortunately, I only noticed after. The place was dirty and tired. Needless to say, we won't be going back.
Kevin Procter . 2024-03-20
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Lovely food, we had Sunday roast beef dinner..very friendly and welcoming.
David Dixon . 2024-01-22
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Having booked a lovely weekend away for my partners birthday in June , we decided we’d visit the cross keys inn , Penrith the coming September 24th as our children are back in school , so giving us a little us time. I booked using wowcher back in June , I paid the cross keys inn through wowcher , and in return we were excited to come to the cross keys in Penrith for 2 nights bed & breakfast inc drinks and a meal on the 1st evening. We don’t go away very often as money is very tight , as it is for most people these days. I booked the hotel over the telephone in June , and left my contact details. We travelled up from Chester on the day , taking us just a little over 3 hours. As I went to check in I was told the previous owners had gone into liquidation and the pub was not accepting any wowcher deals made ! I felt very unwelcome , disappointed and had to book elsewhere , leaving me out of pocket . Again nobody thought to contact us to let us know of any changes , I am struggling to get a refund via wowcher as the merchant has not yet responded to their emails. This situation is going ongoing , having had my money since June I think it very unfair. As this situation is still ongoing I feel others need to be careful when booking any deals though the sites. I am sure I am not the only customer affected .
Graeme C . 2022-09-30
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Even though the menu was a bit sparse, seeing that they have only been there for 2 weeks, what they had was lovely and filling. Good value for money. Will go back
shirley n . 2022-09-21
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Great location with tremendous views. We went on a Thursday lunch time and it was quiet inside. Good choice of beers and hot drinks
Paul Bentley . 2022-05-13
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Loved this brilliant food and drink and location hopefully be back again
James Morrison . 2022-04-27
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Always good service and nice pint
Gary Evans . 2022-04-27
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We came away feeling very messed around and disheartened. It was my 30th birthday and I am 6 months pregnant with my second. My mum wanted to do something nice for us so she booked us the chalet for 2 nights so we could have some quality time away as a couple and to celebrate me turning 30. All seemed fine until we arrived at the hotel after a long drive and were asked to pay the extra £60 as she had upgraded us to the chalet. We paid it and were given the key to the room upstairs NOT the chalet. I questioned it as they had just gladly taken the £60 off us. They then proceeded to advise us that they 'knew this would happen and agreed they would have to challenge it when we arrived'. They had double booked us and obviously were hoping we wouldn't say anything about it but take our money. They said the same elderly lady books the chalet every year so they were happy to just move us! They knew this in advance and didn't call to let us know and had discussed it yet still took the £60 off us for the chalet upgrade!!! She had cancelled the first night so we stayed in the chalet for the first night but that wasn't without the guy trying to convince us not to stay in it saying 'I'm sure its not worth the faff moving the next day etc'. They then didn't give us half of the £60 refund but £15 refund. Our second night was awful as all we could hear through the floor and paper thin walls was slamming doors every few minutes, shouting all the time and the owners dog barking none stop outside our window. Management really need to think about how they greet new customers and how the place is ran. Will not be returning and my parents have said they won't be returning. Its a shame they look after returning customers but treat new people so unfairly.
Amelia Render . 2022-04-18
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Discusting customer service, conned my family from a weekend stay, the manager is extremely rude. Do not book
Jordan Baldwinson . 2022-04-16
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Booked through Wowcher and then contacted hotel and booked for the 15th of April. They have now turned around and said the booking doesn’t exist for that date but have redeemed the Wowcher lining their pockets. It’s an absolute scam and they are thief’s! Customer service is appalling, manager talking over people on the phone and then keeps hanging up! Will be reported to trading standards and watchdog
tia hanrahan . 2022-04-15
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We stayed on a Wowcher deal and couldn't fault it. Excellent food, friendly staff and a lovely room with a big bath. Handy for the Howgills too. We'll be back.
Jo Mullin . 2022-04-07
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Dogs can enter really clean they put food and water out for them too staff lovely and place really clean toilets clean and friendly staff, local people lovely and food looks nice too! Set in a lovely area xx
Georgia J . 2022-03-29
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Nice rooms, great food and a warm welcome.
Stephen Todd . 2022-03-06
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Lovely hotel, staff very friendly, food all homemade and locally sourced.
Alison Greener . 2022-02-10
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Had a really lovely stay.staff very nice .made us welcome .our room 6 was ok too small shower unit .but does the job .locals are friendly to .They bring there dogs into the pub but they are not trouble even when eating food .thank you for a nice stay
E M . 2022-01-13
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Good coffee and very friendly staff. So close to the M6 motorway that you can pull off instead of using a service area.
Michael Fabbro . 2022-01-09
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Visited one evening at New year for sons birthday at short notice. Friendly staff, quality ales and food at a good price. Steak was excellent. Thoroughly recommended if in the area. Will be back.
Craig Whitfield . 2022-01-08
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The chalets are lovely and the staff friendly, roast beef dinner was very welcome after a day on the fell. Very dog friendly.
Colin Griffiths . 2022-01-03
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Second visit didn't disappoint great food.and service.
Baz Hez . 2021-12-11
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the staff are lovely. especially Rob. our room was so cosy and great for the price! food was gorgeous too.
Joanna . 2021-11-27
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Great motorhome stop over pub, good atmosphere friendly staff and good prices
Carl Morris . 2021-11-26
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Good food and friendly staff will be visiting again.
Plumbertdci Rose . 2021-11-09
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Great food and very helpful friendly staff
Jean Sharp . 2021-11-02
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Excellent staff and excellent food
Vicky Wylde . 2021-10-28
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Great staff and really nice atmosphere. Only stopped in for a coffee on a long journey, but loved it. Thank you.
Emma Marie . 2021-10-28
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Just called for drinks and chips. ONLY THE BEST CHIPS IN THE WORLD!!
Deborah Gee . 2021-10-16
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Beautiful surroundings. Amazing chef and locally sorced food. Staff is amazing. Not far from some amazing castles.
Jessica Amber . 2021-10-14
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Nice pub and you can camp overnight
Harry Constantine . 2021-10-04
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A little updating needed,looking tired inside ,meal ok
Winsome Rogerson . 2021-10-02
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Had a fantastic meal...friendly staff..
Ann Guest . 2021-09-30
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Service good and food excellent.
Kathy Toft . 2021-09-21
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A quiet Saturday night fir this venue. A group of 8 of us visited. Food was OK. The brie starter was only warm at one end & the rest of the dishes a little disappointing.
Jax S . 2021-09-07
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Superb food excellent service and friendly staff what more do you want!!! 😁
Dabinder Sandhu . 2021-09-04
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Nice rooms, and venue. However the room has a terrible smell, that seems to be a common thing. If it wasn't for the smell, I'd have given it a 5 rating, but it really is terrible.
Bev C . 2021-08-31
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Staff lovely and evening meal lovely. Breakfast was disgusting with snapable bacon and black pudding that flew everywhere it was so burnt and hard. This totally spoilt our experience there.
Luke G2002 . 2021-08-30
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After a very long day of driving I decided I would find a nice traditional pub, have a meal and get a room for the night. My call was answered promptly and a friendly person said yes they had rooms but the kitchen would close at 8:30. I called back to confirm the booking. When I arrived a young man handled my check in quite well. He was friendly and attentive. After ordering a meal (which was average and did not resemble the standard of the food pictures on their website) and a beer, I was then subjected while eating, to the two young male staff members and what I assume was an off duty female staff member lark about and talk about their personal lives, skipping through song after song on the music playing. Worst of all is the constant swearing in their conversations; almost every second word. I realize it’s a pub but it’s completely unprofessional for staff to speak this way in front of customers. What a shame. It had the potential to be a welcoming pub and to leave a lasting impression. The room was good - clean and well presented. Better quality towels than most 5 star hotels.
ParkosAK . 2021-08-30
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Great accommodation...particularly as we had our mutts with us. We had a meal in the bar..food and service was really good..overall a really positive experience..would go back!
Jane B . 2021-08-28
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They tried to charge £4 more for a meal than advertised. They wouldn't adjust and ended up paying what they said not what the menu said. Definitely will not be visiting again
Ched Birdsell . 2021-08-28
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A pleasant enough little place with a couple of minor issues. The staff were great, very helpful and attentive. Food was fine at the evening meal. The room was functional but the shower was tiny, even for my missus who is under 5' and the shower curtain was a bit grubby. I thought the room was clean enough but she reckoned the unit the TV was on and the mirror needed a clean. One of the sockets by the bed didn't work and the sink had a bit of a crack in it and worst of all there were only 2 small biscuits with the complimentary tea & coffee😊
Mark Hopper . 2021-08-26
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Lovely people great food and a good price will go again definatly.
Mark Thomas . 2021-08-25
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Lovely 4 nights stay. Great breakfasts delicious evening meals, very friendly staff.
Ann Dolan . 2021-08-23
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Lovely pub just down the road from where we were staying, food is okay but fairly expensive for what it is. The steak was lovely but the chips weren't so good, the pasta was a bit bland and a bottle of wine was £18! Very friendly staff and locals. Coming back to the area in September so would go there again and hopefully they will have more choice on the menu by then.
Natalie Stowell . 2021-08-21
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Fabulous couple of days spent here Staff are all so friendly and can't do enough for you The food was lovely and reasonable price too
Susan Jones . 2021-08-17
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Great friendly welcoming pub, lovely food, large portions. Highly recommended.
Gary Harding . 2021-08-05
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Visited The Cross Keys Inn twice now. The staff are very friendly and helpful, the food was really nice and the atmosphere was very relaxed. They do allow dogs and muddy boots which is fab for people exploring the local countryside and fells, they also have rooms available which are clean and a good size. The only downside is the toilets in the bar are not wheelchair accessible but even so it's a nice little stop for a pint and decent food.
Rebecca Lambert . 2021-08-03
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Food was amazing! Really friendly staff. Highly recommended
Jack Taylor . 2021-07-22
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Starting here overnight on our way to Chester. Gorgeous food and drink and very friendly staff and customers. Can't recommend enough
Robert Walker . 2021-07-22
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Worth a visit friendly staff lovely Cappuccino
Valerie Thorpe . 2021-07-17
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Two of us had a very good lunch, reasonably priced. Considering how close it is to the motorway, we would have expected more clients. We checked out the spotless toilets too!
Jim Pierce . 2021-06-27
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We came here for dinner during our Coast to Coast walk. The staff are friendly and attentive. The service is flawless. The Chef is great, everything seasoned perfectly and food was piping hot. Keep the Pork belly on the menu, it's a winner.
Elaine Shuter . 2021-06-26
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Friendly village pub with good food.
Al McFadzean . 2021-06-16
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It is what it is. Great place for a an overnight stay. Basic but done very well with decent beers, menu and accomodation. Staff helpful and friendly. Parking is handy, access to and from couldn't be better and the views are wonderful.
Chris Smith . 2021-06-10
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A lovely family run hotel. I had a good meal with wine, very reasonably priced and well presented. Very friendly staff and I was comfortable to visit on my own.
A Wilson . 2021-06-07
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Stayed for 2 nights in the garden chalet. Lovely decor, clean and everything in order. I loved the towel robes, nice extra! We ate in the restaurant both nights, we thoroughly enjoyed it, great choice, well presented and reasonably priced. Staff were all friendly, professional, and we enjoyed a bit of "banter" with them all. Breakfast set us up for the day, we decided on the cooked option, tasty and quality produce, additional extras on the menu which you can add on, depending on appetite (the standard breakfast was enough for us) cereals, fruit etc also included. We didn't have our children with us, but it was lovely to see kids having fun outside in the play area, nice busy atmosphere where you don't feel the need to shhh the kids. Great stay and we look forward to going back.
Sasha Forster . 2021-05-31
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Absolutely superb service from all the staff with complimentary wine in the room,delicious food and amazing views. We can't wait to return. Thankyou all for making our stay so special.
Scott Macrae . 2021-05-30
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Lovely lunch with a great pint... a life saver on a cold wet day riding C2C...
Gary Graveling . 2021-05-29
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We have been before and knew the food would be great. The service was fine though our starters took a while to arrive. The main meal, lamb shank, was delicious.
Lesley Smith . 2021-05-27
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Quirky. Pleasant pub. Good food and drink. Comfortable rooms
Jim price . 2021-05-26
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Grim room. No water out of hot tap. Hasn't been decorated in decades. Food was actually ok, staff polite enough , but it is a pub , not a hotel.
Honest Feedback . 2021-05-23
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Good hot and home cooked food. First visit for me, third for my son...clean and vivid secure....recommended
Amanda Montford . 2021-04-29
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Terrific to be able to go back to The Cross Keys Inn for lunch outside in the beer garden today. Home made steak pie and hand cut chips were delicious and a big plate full, more than I could eat for lunch. Introduced a couple of colleagues to the place and both had chicken jalfrezi curry with home made Nan bread followed by the special board dessert, a lemon number with butterscotch ice cream and a shortbread biscuit all freshly made. The staff were friendly and attentive. Well done. We will be back for more.
DFlintstone . 2021-04-26
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Came across this little gem while out on the motorbike, had a lovely lunch and coffee,.food was amazing, staff very friendly and accommodating, 100% recommended and will definitely visit again when passing through
angeline mcbride . 2021-04-18
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Good atmosphere, friendly staff, great landlord and old world charm and log fire, good food, and dog & children friendly
Ian Gale . 2020-12-28
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We were really made to feel welcome
Gayle Moore . 2020-12-28
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Very cozy and friendly Inn. Even during these hard times they are available to dine in and excellent food and service. I recommend this place.
Gustavo H. Gramajo . 2020-12-19
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Food at the pub as well as service were excellent. Everything was clean, food was fresh and lovely and service very attentive. Thank you.
Mon Burns . 2020-10-13
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Been lots of times in the past, has changed owners at least twice since last been. Had a lovely Sunday dinner. Good selection of veg , beef very tender. Will call back.
Sue R . 2020-10-10
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Lovely historic building and setting, welcoming staff, and great food and atmosphere . Room was clean and cosy, and had a great night's sleep. Very pet friendly too.
Beverley Barsby . 2020-10-04
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Lovely food and the staff were very friendly and helpful. We went on a wet evening but could see there was a lovely kids area and beer garden.
Diane W . 2020-10-03
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Friendly reception. Huge, well presented and tastey meals. And... they have Black Sheep on tap
Keith Johnston . 2020-09-28
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Lovely food,helpful & friendly staff warm welcome
Neil Nottingham . 2020-09-21
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We called in for a quick lunch and took up the 2 for £15.95 offer. My wife and I went for the fish and chips. The fish was fresh and cooked in a lovely batter. However, the chips were frozen and could only be described as horrendous! (Scraps rather than chips and hidden under the fish). They also tasted like they have been re-heated. The tartar sauce was tasteless and the mushy peas, again tasted like they had been warmed up, or been stood around for ages. Unfortunately, we will not be returning.
matthew hicks . 2020-09-09
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