Creams Cafe Telford in Telford and Wrekin

can't even make a waffle correctly? missing half the ingredients can someone not open a decent dessert shop? it can't be that difficult.

slushy had a huge block of ice in it and wasn't slushy at all and it was supposed to be a mixed one but came with one flavour but pretty much tasted of water

took an hour to give out food all tables were dirty asked twice to have our table cleaned lloyd was a good staff member gave us a full refund as the service was terrible

Been here a few times, kids love the ice cream. Had nachos for the first time and would definitely recommend them. Leah served use this time and was very friendly and helpful.

Ignorant staff; no idea about what dishes contained gluten or if they did, totally unwilling to discuss it. Referred us to a QR code which took ages to download. That was after being told they were only doing takeaways as they were cleaning - despite going to be open for another TWO hours. How to make your customers feel welcome!

The delivery was extended which was slightly annoying. However, it arrived missing both ice creams - for the price, the cookie dough on its own is a rip off!

Creams extended the delivery time 20 minutes after order was placed and forgot the bananas on the strawberry and banana crepe. Both crepes were cold on arrival and needed reheating.

Ice cream missing from both orders. Crepe burnt, very disappointed for the price we paid

No sauce or ferrero on the x2 waffles freezing cold, when i called up for help, said theres nothing they can do. Very very poor, go to little dessert shop instead. Waste of money

5th time ordering from Creams. absolutely joke. in store it's delicious but for some reason online they can't cook waffles. every time they've been undercooked and missing items. I paid £10.95 for a waffle which had a drizzle of sauce and some nuts on. joke. do not order.

missing one of the waffles we ordered and the waffle that did arrive had hardly any toppings at all. Milkshake was average. Stick with the little dessert shop in the future.

The cookie dough was cold and rock hard it was really disappointing

My order was missing the gelato for both desserts and the crepe was missing the Ferraro Roche off the top and there was barely and chocolate sauce on the crepe.

really good food but very late.

Bag was open and sundae and bueno waffle missing

Food was cold, and crepe was soggy and stale. straws missing for milkshakes. Delivery time got delayed 3 times. Waited ages , disappointed

I was served by milly and I was so pleased with the service she checked if we were happy with our meal and created a fantastic atmosphere. Recommend you get served by her. Will be coming again.

Amazing place! Loved our desserts and the friendly service!

Food quality was poor, milkshakes tasted stale. Vlearly havent clesned out their machine

By the time it reached us the banana pocket was a lukewarm sloppy mess and the cookie dough was stuck to the paper and literally had to be scrapped off for each spoon full. Ended up throwing most of it in the bin. Very disappointed and wont buy again

5* review for Leah! Great service. Gave me the last hot chocolate pudding, and found pistachio ice cream for me even. Brought us our soft serve and water to the table. Great experience and will be returning asap. Desserts were delicious as always.

The crepes were really nice. Lloyd was a great server!

Wrong items sent, freezing cold waffle! Waste of money

Me and my my friend went the other day and the service was amazing. I had the bubbilicious sundae and it was too die for. The servers were amazing and couldn’t of asked for a better experience

Friendly staff and good quality food/drinks.

Lovely service and delicious desserts! Would recommend! Thank you

Lovely service by Leah. Would recommend.

This branch of creams has great customer service and Leah especially was great ☺️

12/10 perfect food and lovely staff, Leah and Lloyd are great!

Kinder Bueno crepe are amazing Leah and Lloyd were both so helpful and friendly

Leah and Lloyd were great and exceptional service. Would defo recommend.

me and my friend came and it was amazing leah and lloyd were fantastic with their customer service and the deserts were absolutely outstanding <3

driver made me go out and meet him, couldn't find my house

Missed out part of the order. Naturally did not check the bag until I got home. My child was not happy that their waffle was missing!!

Food and service was excellent. Many thanks to Lloyd and his team

Lovely people work here and we always love coming in with our children. Their favourite place to eat!! I think the lady that served us was called Mia. Apologies if I've got that wrong!

Great treat, huge portions and happy to let my son try a bit of ice cream to see if he liked it before ordering

Had a lovely afternoon at Creams. Leah was so lovely! Thanks for the great service.

Came to Creams Telford for the first time after being recommended by my colleagues. I’m so glad I did! Wonderful dessert and beautiful decor. Leah served us with such professionalism and made us feel very welcomed. I will definitely be coming back again!

Great experience and very yummy desserts! Staff are so friendly and helpful, thank you to Lloyd for the pistachio recommendation, it was fab !!

Great customer service very welcoming , Mia was lovely and polite ! And plenty of choice on the menu too

Leah is class. Made top tier waffles

Lloyd was lovely and very helpful

Great place! Waffles are amazing, loads of choice, friendly staff and loads of seating

Popped in for some dessert. We were served by Saduni who was lovely! Very polite and well turned out. We were the only people in there but you could tell it would be buzzing and popular at the weekend. The decor is fab and we would definitely use Creams again! X

Great ice cream, nicely presented with friendly service, worth every penny. Highly recommend.

Leah was amazing at helping me choose what I would like as I was overwhelmed by the choice provided. Ice cream was amazing and pared well with the cake.

Lovely place to go staff, were really friendly and helpful and food is amazing!!

Great food great atmosphere, music , only managed to eat half though portion size is massive lol

Missing part of the order- the bundle deal. The strawberry and coconut gelato, was strawberry and Vanilla!

After nursery on Tuesdays- our favourite place

We were served by Saduni, the service was great and the food came so quick. I had the sorbet which was lovely and more than i expected and my partner had the cookie dough, which she was very happy with.

Food was lovely and the wait wasn't too long at all. The place is absolutely fantastic and really decorative. The service was brilliant, our server Saduni was incredibly kind and brilliant at their job. Would completely recommend, definitely coming again. 😁👍

James served us and all the food tasted amazing, great atmosphere and experience overall, manager Sacha was very friendly and accommodating

Amazing service from Leah, amazing food and drinks, staff were very friendly this is my 8th time coming here would defo recommend .

It was my 1st time going to creams. Good dessert and great service.

ordered for delivery very disappointed pictures are misleading very small for the price ice cream pot lid wasn’t on properly started melting out the pot

Food was delicious! We had a Sundae and a crepe and it was so good. Thank you to Leah who was a great host :) Definitely recommend!

Delicious food and lovely service from Leah. Thank you 🥰

Clean and good music, staff help out with choices and customising your desert. Leah was very polite and helpful. My go to desert place!

Great place. Nice atmosphere. My kids liked the ice cream. Leah served us, she was very polite and helpful.

Great and fast service, Leah was brilliant!

Lloyd provided great service, we had an enjoyable experience

Amazing cookie dough and the service by Leah was amazing

Great service by Leah, very attentive. Would recommend.

Good atmosphere. Friendly service. Tasty sweet treats.

Leah was lovely, her service was great. She gave us a warm welcome, offered us the best seats and gave us our food with maximum efficiency. At the end of our stay we were even offered a complimentary sundae. Will 100% be returning, Lovely!

Leah had wonderful customer service , greeted with a warm welcome & the food was great too.

milkshake is thin and missing cream and half the shake.

Lovely deserts and nice relaxed atmosphere. Food came quick and great service from Leah.

Leah was very helpful and very patient whilst serving me and my friends 10/10 service Thank u again Leah

Came to have ice-vream with my partner, the atmosphere and service was great by all

Absolute treat & Leah is the loveliest:)

Service is very friendly! The desserts are delicious. They were bigger than we thought they would be! Beautifully presented too.

I went in with my friend and ordered a hot chocolate and a green tea, we had a warm welcome and could chose our table. We ordered at the till and Leah took our order, she’s is always really lovely and polite and she helped me decide on which hot chocolate I should go for. Always great service and a warm goodbye.

Visited for a takeaway ice-cream on Christmas Eve. Leah was brilliant , very helpful, and made some delicious suggestions 🥰

Brilliant customer service from Leah with a happy smile

Service was great. Was served by Liya and she was amazing and polite

Brilliant food !, fantastic service, great treat from the staff for the little ones birthday.

Great staff and food, we were served by Leah overall a great experience 👍

Great dessert really lovely, Leah was great and made it all super lovely. Really good value for money!

Staff were all friendly and helpful despite the busy atmosphere. Food was served quickly and the shakes were brilliant!!!

This was my girls first trip and they absolutely loved it ❤️! It was; "the best ice cream 🍦 ever!" In their words!! Creams, we will be returning! Staff were lovely,

Lovely staff, lovely food, fast and efficient. Leah served, she was very nice and kind! I highly recommend this place

Friendly staff and delicious desserts. Served by Leah who was pleasant , polite and efficient.

Staff is polite and friendly, and all desserts are delicious. All served in a very nice atmosphere.

I loved it so nice , and my server Leah was so lovely 10/10 would return!!

So we came here for my sons 13th birthday. Sadly he what he wanted they'd ran out of toppings and ice cream. Not ideal but the service was brilliant and they ensured they went over and above to make sure he was happy. Staff were brilliant. Well done and thank you.

Lively friendly staff, Leah today was great. Great chocolate crepes today with lovely Latte. Many thanks! I'd recommend this place for nice treats with good coffee.

Food was lovely! Our server Leah was friendly and efficient! 🥰

Had a great server- ask for LEAH BTW shes so friendly :)

food is supposed to be hot but came stone cold and the milkshake was watered down and and was very clumpy

This is our favourite dessert place in Teford :)

Great service, value and a lovely server! Thank you x

Tasty would eat again, Reasonably priced.

Fantastic service and great desserts. Served by Leah who was very friendly.

Quick service and lovely staff, Leah and Lloyd served us, they were so polite and friendly

Leah & Lloyd great service, food was amazing

Fast service and nice people. Waffle was hot and tasty too.

Always good to be back! Saduni was amazing, very friendly and quick service from her… Leah was so lovely and welcoming. James and Holly were very helpful with recommendations on the menu! Great Team