Based on 1.000 opinions finded in 2 websites
Based on 1.000 opinions finded in 2 websites
Nº 598 in 703 in Cambridge
Opinions
Amazing service and good was great
Maarten Van Winden . 2024-10-09
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Really nice ppl. loved the food
Sophia . 2024-10-09
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Had milk choc and lotus for free, was good
Alex B . 2024-10-09
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Got a free sample at the freshers fair; the taste of the waffle was not very pleasant. Also they’re semi-buying Google reviews with free samples and (technically not but essentially) encouraging people to leave a review before trying the waffles. View all reviews left today with skepticism
Anwen M . 2024-10-09
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Gave me a free waffle of a provided a review lol
C B-K . 2024-10-09
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I dont know, theyre making us review for free food at freshers fair
Jamie Ruddick . 2024-10-09
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This was only for a free sundae , I haven’t even had one yet
Josh . 2024-10-09
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Great turnout at fresher’s fair! I loved it!
Safiyyah . 2024-10-09
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The ice cream is amazing!! So worth it
Ruth . 2024-10-09
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Great place I love it here so much!
Jada Williams . 2024-10-09
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The place is lovely and perfect for family gatherings
Alfie Harrod . 2024-10-09
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Grace-Maria made our visit to Creams Desserts so enjoyable - her friendly smile and positive attitude made our meal even sweeter!
Alex Walker . 2024-10-07
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I recently visited Creams and tried their delicious desserts along with the Chicken Fiesta, which was surprisingly tasty! The desserts, especially the waffles and ice creams, were rich and full of flavor. The Chicken Fiesta was well-seasoned and a great savory addition to the meal. Hussnain, our server, was exceptional—polite, attentive, and ensured we had a great experience. His outstanding service really enhanced our visit. Definitely recommend for anyone craving both savory and sweet treats!
Dr Aadii . 2024-10-06
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Lovely desserts! Great friendly service from Khan. Thank you ☺️
Sophie . 2024-10-04
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We commend khan for always looking after our needs when we dined in. 👍🏻
Tinay . 2024-09-27
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Fantastic Desserts!! Friendly staff especially Khan who served us
Ferdinand Saron . 2024-09-27
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It was my daughters 3rd birthday and the staff brought her a little sundae with a candle and sang happy birthday to her, a very sweet touch
Louise Shephard . 2024-09-23
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Waitress was extremely attentive and smiley. nothing was too much of an ask. we were greeted as soon as we entered, shown to a booth straight away. Waitress named Grace-Maria - couldn’t fault the service. Thankyou. Food was great but service made the overall experience.
Abbiexxx . 2024-09-21
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Great customer service ! Grace Maria is such a pleasant host and recommended the best chocolate fudge cake !
Akshay Madhu . 2024-09-21
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All was lovely. Was very attentive.
helen hensman . 2024-09-20
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The lady who served us was lovely! Very kind and smiley. Ice creams were prepared quickly and tasted delicious! A great experience here today thank you!
Emily Krich . 2024-09-20
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The service was absolutely amazing, made me a sundae that wasn't even on their menu when theirs didn't match up with the creams app, hot chocolate was great too, 10/10
Joseph Hayes . 2024-09-19
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Everything was excellent. The service and the food are great 100% recommended
Abelis Salazar . 2024-09-19
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Great place for a late night birthday treat for my daughter.
Daniel Morris . 2024-09-19
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Service was incredible - the staff were amazing and very kind!
Imaani Morris . 2024-09-19
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The service was absolutely amazing, made me a sundae that wasn't even on their menu when theirs didn't match up with the creams app, hot chocolate was great too, 10/10
Joseph Hayes . 2024-09-19
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Service was incredible - the staff were amazing and very kind!
Imaani Morris . 2024-09-19
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Fab time at creams food was amazing and the staff are very friendly
melissa south . 2024-09-17
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I brought my sister here for her birthday. The staff were really kind and one of the best customer service I have experienced. They asked if we wanted water and overall just really good.
Spirit Pyro . 2024-09-16
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Amazing kind service, lovely welcome free birthday ice cream surprise, fresh super tasty food
leela hawkins . 2024-09-15
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First time ever being at the creams in the light cinema, Cambridge. Got seated straight away and ordered food. Very fast and lovely service. The desserts were amazing and worth the price. The kids and I loved it. Thank you !!
Laura Rodrigues . 2024-09-14
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The food was very nice, the staff was very welcoming and friendly as well.
Classy Sassy . 2024-09-14
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Had a fair amount of vegan options.
Kemmuel Viveiros . 2024-09-14
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Khan and the lads were amazing. So pleasant and helpful, they even suprised us by singing Happy Birthday to my nephew. 👍Thanks boys
dimitrios vazquez . 2024-09-13
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This is one of my fav go to places!! I love their savoury and sweet dishes. Definitely a must try!!
Shreya mahesh . 2024-08-13
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Waffles are so delicious, we tried cookie crunch and Royale. Highly recommend the cookie crunch. Hurry up soon for the offer buy one and get one free every Tuesdays (dine in) And the service provided by the employee Khan was incredible. Kudos to the team
Kamali Shanmugam . 2024-08-13
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very good, really enjoyed. the service from khan was excellent, lovely personality. i recommend
Ruby Wiley . 2024-08-13
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Shakir Khan served us the best way in our bday party. He made our bday girl happy and left us with nice aftertaste. Thank you 😊
Rukhshona Tursunova . 2024-08-06
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It's was very lovely night. The food was delicious and our server Han was amazing 👏he have been checking on us how is everything I really loved that thank you 😊
Шахзода Муродкулова . 2024-08-06
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Food arrived very promptly and we were met with great hospitality and service from Gracie-Marie. Would definitely come again :)
Default . 2024-08-05
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Khan amazing service- lovely place and brilliant dessert.⭐️
Zee Masuka . 2024-08-04
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Great service, decent people highly tecommend
Lordpestoad . 2024-08-04
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Khan was such a polite guy , service was brilliant. What a gentleman
Dylan Dixon . 2024-08-04
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Amazing Sundaes!! Excellent service by Khan
Ferdinand Demura . 2024-08-04
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Great service, always a welcoming atmosphere and we have always been warmly welcomed even close to Closing hours !! Saeed is always so kind and offers amazing service!
Nicky Kusmierzak . 2024-08-04
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Speedy service and great food. Saeed is a great worker and offers amazing service. Regular customer with my best friend!!!
Renee Derby . 2024-08-04
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Very polite and friendly staff and waiters Special treatment by staff Muhammad khan
Shaheer Saeed . 2024-08-03
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A "must to be" place- if you are foodie with sweet tooth. Speedy customer service, and friendly people around- who can also help if you would love to construct your own pudding. If you love a hot gooey dessert or a cold one- with generous portion size this is the place you need to be. Definitely going back!
Pratima Madduri . 2024-08-02
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Went yesterday night and the food was amazing . Served by Muhammad khan who was a legit in service and taking care of all my friends and colleagues. Impressed by such a warm welcoming staff.
Umair Amjad . 2024-07-29
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I went with my family, it was our first time the services from Grace Maria was outstanding and desserts were delicious.
Maria Erazo . 2024-07-28
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Went there late night with friends. Very Polite and excellent service. Especially the staff Shaheer Khan. His recommendations 💕 Loved it
Abu Ja . 2024-07-09
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I recently visited Creams in Cambridge and had a fantastic experience. The food was absolutely delicious, with a wide variety of desserts that were both tasty and beautifully presented. The highlight of my visit was the exceptional customer service provided by Shaheer khan . He was incredibly attentive, friendly, and made sure we had everything we needed. His warm and welcoming attitude made our visit even more enjoyable. I highly recommend Creams for anyone with a sweet tooth or looking for a great place to enjoy desserts. Will definitely be returning!
ʝค๖ir . 2024-07-09
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Best place to satisfy your sweet cravings! We came in few minutes prior to closing and damn the service was dope and the food was delicious! The staff, Shaheer Khan, who took our orders and served the food was really friendly and helped us with our orders by suggesting the bests! Super satisfied!!
Ashifa Nazrin . 2024-07-09
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It was a nice experience. Shaheer Khan exceptionally great service made my visit special.
Afham Zuhair . 2024-07-09
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Delicious and amazing customer service
Sahil Avaran Pathayapurakkal . 2024-07-08
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Khan was super nice served us very politely and was very helpful
Eva Harben . 2024-07-07
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Khan is so lovely and welcoming.
evie geoghan . 2024-07-07
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I was quite underwhelmed by this cafe to be honest. The menu looks extensive at first glance but there was nothing innovative or special about the dessert offerings - which you would expect from a cafe that only offers desserts. The desserts themselves were underwhelming also. I had the cookie dough and I found the texture to be unpleasant. It wasn’t very doughy and it had a rather dry, powdery texture but it was stodgy at the same time - it’s difficult to explain. The staff were very friendly though and the service was very quick. Although I got the impression that the staff members hate working there as they all looked rather glum.
Jen K . 2024-06-15
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Delicious waffles and friendly staffs
Anugraha VS . 2024-06-12
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Best place in Cambridge if you got a sweet tooth. Very fast even when it's busy and the stuff always helpful. Definitely recommend 💯
VIRON HUSABERGIDIS . 2024-05-05
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Not the best of places to go for a dessert. Been here twice over the years and both times i have left disappointed. Went last night for my daughters birthday. Staff were friendly but not putting in a lot of effort, the desserts are pretty large but there are few options for vegans. We were not offered the children's menu despite my daughter being 11. I ended up drinking a coffee.
Steve Ball . 2024-04-09
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ordered waffles served with out soft ice cream for three of them when i asked they said they changed menu now serving with soft ice cream then the lady said machine not working
muru sayan . 2024-03-07
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Absolutely disgusting food ordered a chocolate obsession and it came wet and soggy They just slapped the smallest cake on top absolutely shameful and shocking and they want to charge people £15 what a joke I have had this before and it’s never ever came like this will not be ordering and would suggest not to order from here to
Nicole green . 2024-03-07
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Excellent service by Muhammad Khan
Isabah . 2024-02-12
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Lovely food and service from Mohammed Khan
Aaron Rawlins . 2024-02-12
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Great service and food provided by Khan. Very polite and made us smile!
Courtney Wilson . 2024-02-12
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Very tasty and reasonably priced. The guy who served us, Aki, was very nice and quick to respond our request.
Zifeng Zhao . 2024-02-05
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Fantastic place! Nice desserts and a lovely cozy evening. People there are also very friendly and welcoming. Credit goes to Aki who works there, very friendly!
Junfu Wong . 2024-02-04
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We had great customer service from Aki, very lovely environment!
Amber Healy . 2024-02-04
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Aki was lovely and made sure we had everything we needed! Thank you!
Phoebe X . 2024-02-04
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Thank you Aki for the friendly and efficient service!
Sarah Saw . 2024-02-04
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In summary - stick to the waffles Popped in between things on a Saturday lunchtime. The place was dead. The staff were pleasant, only minor thing was not bringing my daughter’s drink. The waffle was really good but the nachos were really pretty bad. The cheese tasted so artificial. The guacamole was more like a purée. And the salsa tasted really processed.
sdbradford . 2023-12-10
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Fine for a sugar fix. Visited on a weekday evening so it was pretty quiet. The order came out quickly and was exactly as expected: smothered in chocolate and still warm. Prices on the higher side but not too bad for a treat. The service has improved since this place first opened now that they appear to be a factory for delivery orders and the efficiency was appreciated.
Tom Daff . 2023-11-26
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Food was awful wouldn't even feed to a dog the waffles was rock solid went straight in the bin restaurant or just eat won't give refund don't bother ordering from here
Mark Vaughan . 2023-11-04
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The kids had lots of cream/choc things but couldn't finish them all - too big and sickly. The adults had crepes which were terrible -- too thick and undercooked so they were chewy. Very unpleasant, with no sign of any fresh lemon. And not even cheap. At least half the tables were turned over so they couldn't be used - why? Not a good experience, we won't go again.
catface41 . 2023-10-30
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Went in on a Friday night about 8pm , wasn’t busy about 3 tables, got sat down in a booth handed menu’s and that was it. Other people came in after us and got served before us. Went up to the counter ask do I order here all they said was got 1 pad and they still didn’t serve us. If you want to order and customer service PLEASE DONT GO HERE
Rob A . 2023-10-27
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Exceptional Service From Dev, Friendly & Attentive.
Mohammed Yunus Miah . 2023-10-24
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The food was melted the waffles had no taste and had no toppings.They missed our order we have came her 3 times and they keep on doing the same wrong order
AMIR AGHASI . 2023-10-08
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Always lobe to visit here as per my children wish, Strawberry and banana crepes here were delicious 😋 can create our own waffles aswell
Jen J . 2023-09-28
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Best place for a late nite SNAKKK
David Cepeda . 2023-09-27
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I was excited try this place out. It let me down immensely! We were charged far too much for what we ordered, but I didn't notice until I checked the reciept when we got home. £50 for three icecreams. Absolutely insane. It was good, but definitely not £50 good. They also forgot some of our toppings that came with the icecreams as stated on the menu. We were also charged for things we didn't get. Felt robbed! Not likely to return.
Jess . 2023-09-22
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If I could put 0 I would have! A few times now I’ve had issues with creams but tonight was stupid! I’m not going to bore you with all the details but basically it took 2hrs 30 mins and I was refused I refund if I cancelled because they had started to prepare my food 🤔 it clearly says they will start preparing your food once driver is assigned. I called restaurant to be told that they had made my slushy so couldn’t refund me and also that my food had been ready to collect for 20mins! So I did unfortunately become rather frustrated with them and raised my voice. Then suddenly after I hung up a driver was assigned, but then the hot desserts were freezing cold and the ice cream had melted! For me it was inedible and not particularly enjoyable for my son! I’m sick of just eat and this restaurant should be closed. For a disabled single mother I sometimes rely on restaurants and food delivery services! It’s more stress and hindrance than helpful
Aimee Risdon . 2023-09-20
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Massive range on menu, really fun for the kids as can create your own sundae, or waffles and pancakes etc. Also have ones you can order as they come. However, with menu being so vast it can be a little overwhelming. What let this down massively was the baby changing had no surface to change the baby, so if didnt do it in pram i would of had to of changed the baby on the floor in toilet which wouldnt of been an option.
Louise Smalley . 2023-08-29
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We decided to visit this creams in particular due to a delayed train, being within walking distance from the station this was a perfect spot to have a sit down desert to relax between our travels. The staff were very friendly, food was made quickly and was as delicious as ever. Even the toilets were somewhat pleasant (for public toilets). Overall we definitely recommend and if we ever find ourselves stranded in Cambridge again we will return.
Adam W . 2023-08-18
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Local amplio cerca del cine The Light y de la estación de tren central de Cambridge. Carta de crepes, waffles, batidos, tartas y helados principalmente. Puedes configurar el postre a tu gusto. No son productos caseros pero tienen buen sabor y presentación. Precios de los waffle en torno a 7-9£. Atención adecuada.
Marina C . 2023-07-25
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Always love dropping in for a treat.
catherine kearsey . 2023-07-08
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I came for a day out with my friend and thought creams would be nice for lunch was a very good decision had really polite staff and quick service would definitely come back as the food was delicious
Frankie Warren . 2023-07-02
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Our waiter (Sujay) was really good and the presentation of the food was amazing it was also so yummy!
Samuel Gonzales . 2023-06-22
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The food is amazing. We were served by Sujay and he got everything out quickly as well as being nice.
Yetunde Mohammed . 2023-06-22
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Just had a really lovely visit to Creams Cambridge. The food was delicious, service was excellent. The sundaes were too pretty to eat and, of course, no sticky tables and no problem with getting glasses of water. We were just going to put our heads in to take a look but Sujay was so welcoming that we stayed and we are glad we did.
Jack Runner . 2023-06-18
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Nice waffle with coconut and toffee sauce. But the wait time is long and it is grossly understaffed!!
Param Singh . 2023-06-17
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My favourite dessert place ever! And it opens nice and late 😁 and a big thank you to the staff member who ran out after me with my sunglasses the other day!!
Kerina Brooke . 2023-06-17
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We came for a birthday and they gave us a unexpected large cup full of ice cream and sang happy birthday. Then once we ordered I was genuinely surprised, the dough for the pancake was delicious and the waffle was airy but crispy and also delicious. Furthermore the gellato is also a very good option.
Deniz Shener . 2023-06-06
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ordered twice, both times the cookie dough was hard and dry. The second time i ordered i got BARELY ANY cookie dough, you are literally a dessert company how are you bad at dessert it’s like you’re entire thing
Orion A. . 2023-05-03
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very very slow service made us confused on how to order as they took a shockingly long time to come over and take our order. Food was ok but was cold and had been sat
Trip60626794310 . 2023-04-30
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We loved it! The waffles and the coffee were great.
Derya C . 2023-04-29
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Just tried visiting here, and was made to feel like a criminal because I dared to walk into the cafe with a plastic container from a Costa tap water in my hand. I was planning to reuse the container later, so I didn't want to throw it away, but apparently I wouldn't be allowed to stay unless I let it be taken from me. That felt so extreme and unwelcoming that I left, and I would urge the management to rethink such stringent rules. It would have hurt no one to allow me to stay, spend money, and take my plastic container home with me, and I resent being made me feel as if I had done something wrong.
Lucy Armstrong . 2023-04-20
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Some of the best desserts I've had. Staff are friendly. Great vibe
K A . 2023-04-12
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avoid at all costs waffle came out raw, sent it back and came out raw again and they couldn’t seem to grasp the concept of what a raw waffle is. No apology, awful customer service and still tried charging me service charge! New management needed for it to stay open
Lucy Scott . 2023-03-28
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Amazing deserts, top tier customer service! Manuela always looks after us and even remembers our orders every time we come!!
sameer rashid . 2023-03-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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593 Opinions
Very welcoming and polite staff, went the extra mile when I went with my daughter made her feel like "a big" girl and made her experience wonderful in the words of a 5 year old
698 Opinions
Not very nice today unfortunately, I don’t want to leave a bad review as I usually like the food here. Very very salty today, couldn’t eat it.
3712 Opinions
Can get extremely busy, has 2 floors of seating. Central City Centre location. Has self service ordering screens with language selection in addition to till points.