Creams in Hertsmere

Is this even a Starbucks? Not a smile....Warmth interaction or even a Starbucks looking shop. Shop looks actually empty. Like an office seating area. 0 Starbucks feeling and atmosphere. Except for the merchandising wall. Staff: I swear I didn't see anyone smiling. Everyone bland or chattering away. Only one serving. I can see other people here have shared the same experience as me. I suppose the managers, took one of biggest high up tables and were doing their paperwork there, which I personally found not very pleasant whatsoever and unprofessional. She also looked at me with the weirdest rude face. This is a very busy area, with loads of take away and drive thru requests, I get it. However, if you want to call yourselves Starbucks, I advise you to have more training, more research and even go to a proper Starbucks to see how the customer service is. Complaint is going to the head office.

Delicious food and great service. So pleased to have this on our door step

Went for lunch on a Sunday recently. Wish I hadn't bothered as it was a disappointment. Started with having difficulties parking despite having a blue badge. The disabled bay was really difficult to get into and out of as the car park is small and it was full by 12.30. Our group booking given tables in the small and busy bar area. The tables were sticky, and the cutlery mismatched. The menu was way overpriced for the quality of food that was served to our group. The first example is the nachos. The bowl was filled with the broken dregs from the bag of nachos. The chicken burgers lacked chicken. The compressed processed meat did not warrant the cost or title of being a chicken burger. The roast potatoes looked anemic. They may have been slightly roasted, but they were soft and lacked any flavour / seasoning. Nice big garden. Clean toilets.

Visited here this weekend, for the first time. Cute place, with a cycle theme going on. As a vegan, I was excited to see a handful of breakfast / brunch items on the menu. I had the vegan breakfast and my friend had the avocado wrap - both were great. Friendly service and fair pricing. Definitely coming back.

Chose this because of the location as meeting point with friends today off the M25. So pleased we did. Lovely big pub with so many spaces to sit. We chose outside as the huge garden was sheltered and sunny. Our lovely server( I mean to ask her name) a lady with long red hair was so nice and friendly and helpful. Food was very good. We had starters and mains at lunchtime. Spent 4 hours here. Would definitely recommend. We will return!