Craigend Garden Centre in North Lanarkshire

On a 'normal' Sunday run out for Coffee & Cake, we struggled to find somewhere due to pre booking and C-19. Anyway we called in advance and booked a table for an hours time.Having lived less than 6 miles from this venue for 20 years, it was great to find somewhere new to visit.Friendly staff, a great location in the country.A fine selection of main meals , sides, snacks , sandwiches and drinks.We took the soup of the day (Potato & Leak) each and a Chicken,Bacon,Brie & Cranberry Sandwich. Washed down with a cappuccino, accompanied by an empire biscuit. Ok, so we done lunch and so glad we did. Food was fresh & hot and we are looking forward to our next visit

We have visited Craig end on numerous occasions. We do a 3.6 mile walk to get there, have something to eat & then 3.6 mile walk home. When we got there today all good having worked up a hunger. I had the lasagne & the wife had the burger. Lasagne was full of cheese & hardly any mince. Burger was thin & over cooked. Very disappointing & not up to usual standards. On this showing we won't be rushing back.

This is a lovely clean garden centre cafeteria with a good menu of freshly prepared food. Friendly staff and good service, with the benefit of garden centre, gift shop and kiddies "beach" area all on site. A bit out of the beaten track but well worth a visit.

We've visited a few times and we love it here, we regularly have a breakfast hubby has a giant fry up its massive, I always have porridge and toast we always have great service the girls are amazing and so friendly, we have also had lunch a few times too absolutely everything is freshly made to order cakes are amazing too nothing is shop bought all baked on the premises all dietary requirements are catered for and the garden center has some lovely plants I got my Christmas wreaths here I loved the giant ball wreath it was stunning

Have been there for lunch and coffee. Everything nice and fresh and reasonably priced. Staff friendly.

I love coming to the Craigend for our lunch or breakfast and we have never been disappointed. I love their lentil soup and have it regularly for lunch along with a club sandwich which is also excellent. I like their lentil soup that much that I regularly come to get it as a take away for lunch if I am not sitting in.Would highly recommend going to the coffee shop for lunch or breakfast as their food is superb and the service is always excellent. I have never had any cakes as I have been too full but they also look great.

Had a fabulous lunch in a lovely setting. Extensive menu,homemade cakes and helpful staff all made for a great afternoon.

A return visit for afternoon tea and coffee with large scones. A Friday afternoon just following the lunchtime rush during a school holiday but none of the high standards of cleanliness or welcome were diminished. Great place for a visit - plants may be nice too but not my thing!

Went to the sandpit with grandchildren. They thoroughly enjoyed themselves. Staff are very helpful and the food was highly suitable for the environment. Can be cold over winter months, though only for the adults. Kids apparently dont feel the cold

Been twice to sand pit with 2 toddlers who have a whale of a time. gran and mum have time to chat over a coffee and cake ...or a panini...while toddlers play in safe environment. highly recommend. going back Tuesday!

Good food. Family friendly. The sand pit for the children is really good and a brouse around the shop and the garden section is well worth a visit.

First visit whilst visiting family in Glasgow, great soup, sandwiches, jacket potatoes and ice cream! We order a toastie for the little one and instead of ‘normal’ crisps it came with Pom bears which we all thought was a lovely touch! Finished with great ice cream and a very decent coffee (top marks!) We actually only visited for the sand pit, but unfortunately it was full so we headed to a soft play centre, but we did have a nosey in and it looked great! Look forward to returning

I live in the area but hadn't heard about this place before. The indoor 'Beach' was mentioned on a things to do page on Facebook, so we thought we'd give it a go.

No matter when you come your meal is freshly prepared amazing value for money and a good choice for everybody even if you have dietary preferences no problem

Excellent lunch, lovely coffee, good selection, steak pie is lovely. Not cheap but good quality food. Good choice of plants within garden centre. Bought some delphiniums from small plants.

had lunch great service good menue and happy to swap and change to please evereyone then bought plants a little more pricie but very fresh

What a genies idea. A garden centre with a coffee shop with a separate area which has a giant indoor sandpit which is a perfect place to pass a few hours on a wet day while enjoying a hot drink and cake.

Visited today for lunch with my mum and dad. Service was fast but friendly. Food was lovely. Great menu choice and fair prices. Selection of cakes is fantastic. Have been many times before for lunch and will return.

Saw the scone spy review review in Sunday post so felt we had to try it here, we weren’t disappointed had tea and a lovely treacle scone with jam and cream and a lemon traybake, all ver nice a large area for sitting, nice wee gift shop and plant area and a big car park. Everything is very reasonably priced we paid £7 and thought it very good value.

A wee lunch treat for mum, lunch and a look round the garden shop. Service was a bit slow, coffee was drinkable. Food was ok and nice selection of cakes. Not that bad, been a few times.

Visited this restaurant again about 2 weeks after fish disaster. Delighted to report that all was excellent, fish lovely, and usual high standard returned. 😀😀😀

Don't have anything good to say. Attitude and service an awful lot to be desired. Would not recommend.

Normally a nice restaurant with decent food but this week's trip was poor. Our fish was overcooked to such extent it was barely edible. Apology & explanation it was chef's day off wasn't really satisfactory. Very disappointed

Much more than just a coffee shop, this cafe has an extensive menu of good, freshly cooked food. Everything - burger, macaroni cheese, baked potato, nachos with haggis - was excellent, and very reasonably priced. There's a children's menu too - and the ice cream and cakes are wonderful (meringues to die for!).

I would just like to express my thanks to all staff who couldn't do enough for us when one of our party became unwell in the restaurant.

Lovely country environment with ability to purchase crafts and gardening related goods. Nice staff. Quick efficient service. Nice tasty food.

Perfect location to sit and enjoy some wholesome, homestyle and delicious food. This restaurant is nestled along a little country road and is located within a garden centre. Its well worth going to visit. We went twice in the 1 week it was so good! :-) On both occasions it was very busy, and no wonder, as the food, which ranges from soups to traditional steak pie dinners to macaroni or lasagne (the list goes on) is all piping hot, fresh, and delicious. Thank you to the 2 chefs who can be seen working tirelessly behind the scenes! The wait for food to be served is short and as mentioned before, is served piping hot and is fresh and delicious.

We both stumbled across this competitively priced slightly hidden gem of a garden centre/nursery, we found the plants to be all well watered and cared for that we could see, it also has busy cafe/restaurant, and shop, ample free parking, worth a visit for the keen horticulturist at the start of the gardening season.

We went with 6 children all under 5 and 3 adults . We received a grumpy welcome , and “omg” expressed at one of the children and no order taken for 20 minutes despite customers arriving after us being served first and us asking twice to have orders taken ! If you want happy children and repeat custom feed them quick !!!! Given the place has a sandpit for young children I would have thought they would be more welcome . Won’t be back having driven a 1 hour round trip to go.

Very nice garden centre just off M80 and near Cumbernauld. Well worth a visit and browse around, shop and have a drink, snack or meal.

Just discovered this little beauty on my doorstep hearty homemade soup scrummy homemade cakes fabulous and friendly service and not overpriced chain I cannot stress it enough if your near don't miss it get some yummy soup and fattening cake they also do an afternoon tea at a great price unlike some who rip you off this is well worth the money also stock Sloaves ice cream too

We drop in here quite often. It's a garden centre with a gift shop and café / restaurant combined. with pleasant views of the countryside around It does a range of snacks, light meals, coffees and cakes at reasonable prices.

Yet again enjoyed a delicious lunch here. We dined with friends and enjoyed homemade burgers, mac cheeses and drinks. As always freshly prepared and efficient service. Always a go to place for lunch in Condorrat.

Went for the first time today with my husband and 2 grandkids, he had the sweet chilli chicken pasta and I had the ham salad. Both were lovely. The kids ate all theirs up too. Staff were friendly and helpful. Offered us a choice of games for the kids to play at the table while we waited-which wasn't long - we played connect 4. Good fun the gift shop is well stocked with a good variety. The kids went to 'the beach' and had a great couple of hours. Would definitely go back.

Went here for lunch with the girls from work. Food was lovely cakes amazing and great value for money. A wee hidden gem in cumbernauld

I often drop in on my way to Falkirk. Good selection of sandwiches and snacks and staff are efficient and friendly.

Fui con un amigo. La sopa de lentejas es casero y gustos tan buena como la sopa de su madre o abuela solía hacer. Yo tenía un sandwich blt que era realmente jugoso y sabroso. Una excelente taza de té.

Pleasant atmosphere but closing time a bit early.Ifound it rather costly and the cake portions,while delicious, were not large.

Visited this place today for the first time and had the intention of letting my 10month old wee boy play in the sandpit but he hated it so much as was very cold on his little feet. Whilst having a look in the gift shop an elderly lady approached us and was speakinj yo my wee boy who I was carrying in my arms, she started speaking to us and came away with an outrageous comment about my sons red hair! She said aww that's a shame he has red hair maybe it will grow out!! Did this rude and ignorant woman really say this about my child!!!!! YES she did! I certainly will not be back here!

Have visited for the second time for breakfast. Both times service was slow. We ordered breakfast rolls to find out there was no rolls. Little things were disappointing. Cake choice was poor. Wouldn't rush back.

Unfortunately on this visit servuce was poor. Wrong orders given . Queue to pay was 8 ppl deep and no one taking the money.Sandpit area was full and had ordered coffee and a cake whi h never appeared so had to gi back upstairs to ask again. Restaurant needs re organised to cope with patrons and even areas given to waiting staff. Really unpleasant atmosohere on this occasion . Pity could be a gold mine if run properly.

1st visit was on Mothers Day,so the cafe was busy and we decided to have something to eat at the sandpit area which also meant my wee girl could play. Lunch took ages to come and when it finally arrived (after a long wait) it wasn't the correct order.On leaving the sandpit we went to pay the food bill and the lady working at the till was clueless and extremely slow-I am a patient person,however she literally had to double check the prices and kept forgetting what she was doing,so it took about 20minutes to settle the bill.Albeit,we chose to come again as I believe in trying places more than once to get a feel for what it's really like. Waited on a table and we were told it would be a squash (you had to be a size 0 to fit into the table). Never received our drinks order, girls came over with wrong food and when the lunch finally arrived the macaroni was thick with half melted cheese at the top and tasted like it had sat in a greasy oven for too long. I waited 15minutes to pay & there was a queue of people behind me waiting (approx 8 people). I then waited for ages on the ice cream that we ordered for my wee girl (which they forgot to give us) and we were given the wrong one! Three times I asked if my coffee and cake were ready to be taken away and I was advised they were dealing with it. Another 2 times I had to ask for the order before actually getting it!The staff walk around like they haven't a clue what they're doing. There has to be a proper system in this cafe and also for the sandpit,as today we paid £3 to go to the sandpit and it was rammed-parents standing eating food and nowhere to move-just chaos.If there was some form of order within the cafe and someone to check the running of the sandpit on a regular basis I reckon this place could be really good. Until such times, I won't be returning which is sad because I love lunching and being able to take my wee girl knowing she can also have a good time. We also own our own business in the area so it would have been handy, but I certainly won't be back and I won't recommend this place to anyone.

A lunch in this restaurant is always combined with a look around the nursery with a large variation of plants on offer.The staff was very helpful without being in the least intrusive.It has a very wide and comprehensive menu for this sort of establishment.Their salads are particularly attractive with a wide range of sauces.I only criticism is that with the volume of glass and a hard floor the restaurant can be a little noisy when it has a lot of customers.

Great fun at the indoor sandpit and a delicious lunch into bargain ..great value for money and a super idea for sensory fun and games...

Came here with my sister and 3 year old niece after we heard great reviews about the indoor sand pit and were not disappointed. You are even allowed to order food and drink for the seats down at the sandpit. Only thing I would say is, take a jacket, there doesn't seem to be any heating and in the winter can be quite chilly!

Visited today to see what fuss was about with indoor beach ! £3 per child entry free seemed reasonable. When we arrived there were no seats left at the sandpit area and we had to stand for a time before someone gave up a seat , went to cafe to get some drinks 2 bottle diet irn bru and 3 tiny ( fruit shoot sized) bottles water nearly £8!!! Expensive , on a plus kids had a ball and we will be back but will bring our own water next time

This coffee shop is my favourtie by far in cumbernauldWonderful staff and wonderful food and also good value for money

Ordered soup for self and two main courses for self and wife. Waited 15 minutes for soup and when it did finally arrive, it did so with wife's main course. Had also ordered pot of tea...thinking it would be served after main course, but it came BEFORE starters. Waited another half hour for my main course (after spending 15 minutes trying to get staffs attention), which by that time my tea was stone cold and my appetite spoiled. No apology from anyone, nor no explanation as to why the service was so poor. I walked out in disgust, leaving my good lady to pay the (outrageous) Bill. Never again ! Will be recommending this place to only people I don't particularly like.

My friend and I went there for lunch. My first visit to Craigend. What a pleasant surprise. You wait to be seated in this restaurant, unlike some other garden centres. Staff are friendly and helpful. We had the soup and sandwich combo. Really tasty soup and the sandwiches were very filling. Their menu looked really good and next time we go out I'll try something else, and leave room for a cake! I have to say the decor needs a little TLC. But the place is clean and staff are nice. You can phone ahead and book a table by the lovely big windows. I will be back, and will recommend to my family and friends.

A pleasant place for breakfast and afternoon tea. Staff good but I would not go for an evening meal.

I recently visited Cragend Garden Centre for lunch and I can certainly recommend it . The menu offered a wide range of dishes and our meals were served by very friendly and helpful young staff. There were four of us in our party and we all ordered different dishes and there was no complaints and empty plates from all of us . I had previously had afternoon tea here with a group of friends and I would certainly recommend that too. Overall a very pleasant place to meet up with friends and family .

Writing this review late as I've only just come across their profile, but found a gentleman who worked here really unfriendly and rude. I was pregnant and went with my husband for lunch. Despite the place being nearly empty, we were advised we couldn't sit at a bigger table beside the window. I personally you feel you pay for the experience, not just the food and if a place can accommodate you then they should. The man was so rude and eventually advised we could sit there if we really wanted, but by that time I wanted to leave. Had been in previously with a larger party and the food was ok, nothing special.

Good choice on the menu, fresh food, gorgeous cakes. Staff always very friendly and efficient, nothing is too much trouble for them

This is a lovely place to go for lunch, the view is great the food is delicious and the desserts are just wow!!..A lovely gift shop with nice unusual gifts for special people and then a browse round the garden centre with its wide choice of reasonably priced plants and flowers..i would recommend here to anyone looking for a tasty lunch..

This lovely place is just off the Condorrat ring road in Cumbernauld.Visited here on a Wednesday early lunchtime and found it fairly busy. Within 30 minutes there was a small queue waiting for vacant seats which were found fairly quickly. The staff kept up with orders well and delivered lovely snacks/food and drinks promptly. The food we had was tasty and plentiful. We followed that with a choice from the cake counter. There is also a variety of ice cream available. Prices were reasonable. On exit you have to go through a lovely gift shop which has unusual things for all occasions. Good for a brouse. Will be back soon. Very much worth a visit if you are in the Cumbernauld area.

Great food great staff and so attentive Cakes are amazing and good choiceVery child friendlyDefinitely worth a visit

good variety of food feels like personal service we go there regular very clean and tables are cleaned right away no plates lying about

Lovely setting within Garden Centre only 5 minutes from town centre. Good menu & food never disappoints. Main plus are the helpful friendly staff. Ideal for breakfast/lunch/ snack & the plants are very good value for money too.

This is a lovely, bright, clean and airy space, I have visited on several occasions with family or friends. The menu is fairly limited but sufficient for breakfast, brunch or lunch. They offer specials as well as a variety of delicious looking homemade cakes and desserts. The staff are pleasant, service is quick and it's reasonably good value for money. It's a lovely setting and handy with the gift shop and garden centre next door, it's a pleasant way to spend a few hours.

We had breakfast in this cafe, despite it being very quiet the service was really slow and the quality not the best, its fine if your visiting the garden centre but not worth a visit just for the cafe

Stopped here with my cycling buddies about 20 of us landed on them for for coffee and a cakeGreat service dealt with us quickly and efficiently Good selection of coffees and some tremendous cakesWould definitely visit again

We went here on Sunday 3rd April 2016 for Sunday Lunch,and have never seen it so quiet on a Sunday before. There were 2 guys behind the counter and 3 waitresses and a waiter on duty.We thought that they may have had a large party arriving as there is less staff on mid/late week when extra staff on hand is needed.The 3 waitresses and the guy behind the counter seemed to be in a deep conversation leaving the waiter to serve and clear the tables.We had a lovely lunch,but the scones were dry and drumbly.

I decided to give this place a second chance after walking out a few months previously when I was advised that we couldn't have a window seat as there were only two of us, despite numerous tables being free. They now have seats at the window for two so gave the place another chance. Visited yesterday with my 85 year old mother who does not have a good appetite. We ordered 2 soups, 2 teas and one sandwich to share. I was advised that we were not allowed to share, this is apparently a rule of the owner. Instead we were advised to order 2 half sandwiches, which come at 70% of the full price.The waiter, who was very polite advised that these would come with crisps and a garnish of salad. I advised that we did not want crisps and a garnish and asked instead for one sandwich. I knew that my mother would take only a few bites as she has been ill and I am tempting her to eat. He stated again that we were not allowed to share. Normally I would just have left as this rule is not only silly but also profiteering but my mother who is quite ill would have been distressed. I declined anything but my mother not wishing to be rude ordered a sandwich. My mother wouldn't eat the sandwich as I was not eating any of it, this made her uncomfortable. What a ridiculous rule - no sharing at Criagend.. It begs the question, are you going to call the police is guests sample the food af their companion. Thank you Criagend, what was supposed to be a pleasant afternoon out for an elderly lady who hadn't eaten much for days turned into an unpleasant experience because I wouldn't allow you to rip us off. And while I'm on the subject, why do you never issue receipts for the food. Instead an amount is requested at the till and people are generally too polite to query. My family have been visiting the place for years but will now advise everyone to stay well clear. Wouldn't give you my money, you are obviously not interested in customer service just turnover.

We took my elderly mother in law out for the day and we ended up at our favourite garden centre, we love it here as the food is delicious and a good menu to choose from. We had a sautéed steak and onion .sandwiches in breath of chicken with a coronation sauce and a prawn wrap,and to finish some delicious ice cream all served by lovely staff ,and great day out and the very best of food .I have been a few times at crag end and have never been let down its a ten from me and thanks to all at Craigend.

We use this place often for Sunday breakfast great service great food lovely staff. Lunch time food is fabulous baked potatoes huge good pot of tea.

Very welcoming from the minute you enter . very varied menu all freshly prepared and beautifully presented . staff very friendly and great at their job .very clean and tidy too . always busy .

I have visited craigend a few times and I am never disappointed ,from the warm welcome as you enter to the first class service from the staff makes this a place to go.the food is first class and a very good menu all at competitive prices. And may I say the food is very tasty.

The garden centre is a great lunch venue with lovely food and great choices . Portions vary depending what chef they have working . But it is lovely and clean with a nice setting . A must visit when in the area you won't be disappointed . My daughters favourite lunch venue.

This was a family lunch for a catch up, the staff were very attentive (too much to be honest - four times in a short period by two different servers) when asking to take our order. The food was piping hot with good sized portions, although it took a bit long to arrive, but the place very busy and it was lunch time.The panoramic views of the local area are great which means its a bit of a trek getting there (no buses or footpaths available), but the green views are worth it and appealed to all ages who were visiting.

I went to this Garden Centre with an elderly group of 12 ladies.. Staff couldn't be more attentive and helpful to the group. We were all served quickly with delightful scones and cakes. An ideal place for an afternoon visit. There is a garden centre too, but as I live in a flat, I couldn't shop there. There is also a lovely little shop where I purchased lovely birthday cards. Other little nic naks are very attractive. And a florist shop where lovely arrangements are made up. I'll be back.

Went here for coffee with daughter and grandson. Staff very offhand .Got the impression they like their regulars and not keen on children.Will not go back

This place is a little gem have been here a few times and it is always really good .the staff are great and so is the food

My wife and I a few days ago dropped into the coffee shop mid morning. On entering we were approached by a staff member who seated us at a window with a view over the surrounding fields.The food we ordered was served promptly and was very good as was the coffee. We spoke to a few members of staff who were all pleasant civil and polite and gave an impression that nothing was any bother.They also have a shop attached which sells various items such as cards,ornaments and seeds for various birds. Enjoyed it and will be back.

My workplace used Craigend Nursery on 2 occasions: Christmas lunch and a celebration tea. The Christmas lunch was delicious with homemade cakes included for a very reasonable rate. We ordered a selection of cakes for a retiral tea, and not only were we provided with an excellent variety of cakes, but the service was fantastic also. Delivery was offered and arrived just at the right time. We will definitely use Craigend nursery again because we know it is guaranteed to be fantastic.

I visit Craigend regularly and have never once had a bad meal. Infact when I visited two weeks ago, I called over the owner to advise her the Macaroni I had was the best I had ever had in restaurant (I am particularly fussy about Macaroni!) and I asked her to pass it onto her kitchen staff too. Cant fault any of the food and the Banoffee Pie is the best i have ever tasted as well. Its the first thing I look for when I arrive!

Stopped off at this lovely garden centre , only to discover it had a little coffee shop after a delicious bowl of home made lentil soup I had the best knickerbocker glory I've ever had, staff where v nice as it took me a while to make up my mind ( that many sweets to choose from ) thanks for a nice wee afternoon ✴✴✴

Had lunch at craigend nursery with some friends this week, I visit fairly often, maybe every month or so. Soup is always lovely and food is made freshly to order. Cakes are delicious, I had malteser cheesecake and it was beautiful. On a really warm day, it was nice and cool inside which was appreciated. Service was quick and very friendly.

When we arrived at Craigend today my family and I were warmly greeted by the owner and shown to our seats. We enjoyed the fact that we were then waited on by experienced staff who are always pleasant and helpful. As usual there was a great selection of fresh meals to choose from as well as a mouth watering choice of desserts in the cold cabinet. I would definitely recommend a visit.

Have been to Craigend on numerous occasions as they do a great breakfast, a tasty lunch and have amazing homebaked cakes. Everything is always so fresh and the extensive menu makes for a hard decision on what to have! Today I was meeting a friend for a coffee and we went to Craigend just after 1pm. The place was absolutely packed and we thought we wouldn't get a table, I also had a pram so needed a table that wouldnt cause any obstruction but the friendly waiter who greeted us at the door, cleared a table quickly and removed a chair to give me plenty of room for the pram - we were advised of the specials and soup of the day as we sat down. Even though the place was chockablock, was only a few minutes before our order was taken and we had our coffees. I decided to try one of their fresh scones and I wasnt disappointed - best scone ive ever had, warmed through a bit and with plenty jam and cream (nothing worse than not having enough of either). The staff were very attentive as always and the owner, recognising that I have been in with my baby before, was asking me how he was, something which makes this place so special as the staff remember you and are always friendly and go that wee bit extra, I love a place which makes u feel welcome. If you want a fry up, freshly made lunch or even just a coffee and a cake you really should check this wee gem out - Try the fruit scones (although you can get plain or treacle too) you wont be disappointed.

My friend and I have been wanting a wee place just like this for too long, and it's an absolutely lovely cafe, friendly faces and chatty staff, you're always made feel welcome! Usually I have the baby with me and they always accommodate us promptly and are very helpful, and me, I'm slowly making my way round everything on the menu each time I go, and would recommend my fav, the pasta arrabbiata, perfect amount of heat for me! They always have really tasty looking cakes in the cabinet and soaves ice creams on offer, perfect for afters! And the garden centre is lovely for having a wee walk round after your food, lots of different quirky things unique to other places! Definitely don't miss it, I will be back! Again and again :)

Cannot understand one of the previous reviews titled "The least friendly waitress in Scotland". As a regular customer who has frequented Craigend dozens of times I have found the welcome to be warm and the food to be excellent - I last ate here a week ago. I have awarded 4/5 for service as this can sometimes be a tad slow but only due to the sheer volume of customers at peak times at this busy little hidden gem - other than this the waiters/waitresses are very smiley and happy to accommodate even my fussiest orders! A great place for a quick lunch with friends or as somewhere to take the family. Having a garden centre and gift shop on site is another added bonus!

Absolutely love this little place! Staff are always so friendly and welcoming, food is always great value for money and big portions!! The burgers ate too die for!! The shop is amazing too! Recently had beautiful flowers delivered to my door that were so fresh and beautiful! Really appreciate having such a Lovely place so close to home! 10/10 would highly recommend even if just for a sweet treat and a coffee! ☕️

Food was delicious (I had the special - a black pudding, bacon and poached egg salad) and the service was so friendly, t(he waiter accommodated our picky order)! Reasonably priced too. And from what I saw, a wide selection of cakes and scones which the waiter confirmed were home made, I'll be trying some next time I go!

Me & my baby son were taken here for lunch today while visiting his grandparents who had read good things about the cafe in the Sunday Mail. Unfortunately it was completely ruined by what can only be described as the 'attitude problem' of a member of staff in the cafe. There were vacant tables right in the centre of the floor which we about to be shown to but I asked if we could possibly have the quiet corner table that had just been vacated as it looked ideal for parking the buggy and feeding the baby. The woman seating us could not hide her disgust at this request and flounced off making a big deal about how we'd have to stand an wait until she cleared it. There were only a few drinks on the table and a sauce bottle - we couldn't see what the huge deal was. Once seated we were gruffly presented with menus and when the same woman came back to take our order and my mum made a simple request to have just a few tomatoes on the side of her baguette rather than the full mixed salad she spoke to us like we had asked her to run to the moon naked to pick them herself.....talk about being made to feel uncomfortable. We ordered diet cokes and were given diet pepsi but said nothing as there was no way this woman would have appreciated any further communication (not a huge issue but the menu should say pepsi rather than coke as we might have chosen something else had we known. She continued by dumping our food down in front of us with a surly expression and as we ate we watched her glower at other customers. We meet up in garden centres and cafes frequently as I live a distance from my parents and we have never witnessed service like this anywhere! Having managed a number of hotels and retaurants over the years I can only surmise that she must be related to one of the owners as no employer is desperate enough to pay wages for that kind of behaviour. This woman is clearly not cut out to work with the public and we will not be back based on her treatment of us today. We had also picked out a number of gift items in the shop and decided to have our food before getting them so as not to have to carry them but we left empty handed as we just did not want to spend another penny with you after that. I will pm you a photo of the woman in question in case you wish to identify her for inclusion on any customer service training you might be able to find - dear knows she could do with it!

The food was very tasty. The pastries/cakes were superb. Service was ok. Attached to a garden centre and gift shop which made having a light lunch a nice lengthening of the visit.

We went here for a Mother's day treat and were very disappointed. The soup was tasteless. My husband had salmon that looked as it if it was a big dollop of mustard stuck on it and tasteless. The steak pie was ok but the mash potato was like smash in a pack. Best to keep to serving coffees and teas with cakes or baguettes but as for a three course meal you need to get a better cook. Worked out quite expensive as well. Never again!

Cute little shop and cafe. food is basic but nice, service is a bit slow nice views, if you don't have a car it's hard to get to.

Nice place to walk round and really nice coffee shop to have afternoon lunch in worth a visit doesn't matter what the weather is

Good wholesome cooking and home baking definately worth a visitLovely garden centre and shop selljng gardenvand nik nacs

Prices are very high for a Coffee Shop,and service was poor! Hot food was served on cold plates and greasy. One of my party had a cake from the cake display and the chocolate had melted on the plate when it arrived at our table as the plate was extremely hot.One could hear every word coming from the open Kitchen which is not good for customers to experience or listen too. We felt it lacked customer service and people skills and a lot of training required in this field.The male waiter who served our party,who was obviously older than the other members of staff on duty was very chatty and courteous and customer service orientated which is very much needed in this type of catering service..

We are regular visitors but our most recent visit was poor mainly due to poor customer service . Front of house Management of the facility is non existent as previous reviewers have noted. Most customers we observes had a long wait for a table. Food was good, as was our friendly waiter.

I go here for lunch 3-4 times per month. The food is always freshly prepared. Staff are very helpful. I would definitely recommend Craigend.

We arrived around 1pm on a sunny Tuesday afternoon and the place was very busy. We took the last table.. but the waitresses were very very slow and rather hopeless... we waited 20 minutes to have our order taken and just as long for the food to arrive.. i understand they were busy but they seemed more interested in seating more people then serving the ones who were already seated.However the food was very tasty and the ginger/rhubarb cheese cake i had was the best i have ever tasted. The only other thing i didn't like was when we went to the till to pay our bill.. we weren't given any sort of bill or receipt just told a total which we didn't know was correct or not.... i find that quite bad. I would return but maybe when it was less busy.

We eat here on a regular basis the food is great service is great and they also do outside catering which I used for a 50th birthday party recently and everyone commented on how good our buffet was

What an unexpected pleasure it is to get real food at a garden centre. Everything is obviously fresh, well prepared and quite delicious. The friendly and efficient service made the visit most memorable. Well done keep up the good work!

Great little local restaurant within a small garden centre. Good variety of dishes from just a coffee and cake to a lovely Sunday lunch. Don't miss it if you're in the area.

I went over with a few friends for Sunday lunch. We had a very friendly welcome and had a table sorted to suit the larger number. Our drinks orders were taken and brought over. after that the service was very slow, despite being almost the only diners. The service was so slow that we'd no time to taste any of the beautiful cakes or look at the lovely plantsMost of us had ordered sandwiches but the time taken was far too long. The sandwiches themselves were simply OK.The garden centre itself is in a lovely location with beautiful scenery

Popped in for lunch, friendly staff. Service very good but cakes are very disappointing. Looked good but no taste. Salad nice but soups again lacking taste.

Great for a lunch - service excellent and freshly cooked food lovely.Great location too - been there with and without the kids and either works well.

My daughter rates it for the best scottish breakfast. We all love the homemade hearty soups and home baking. lovely place. *****