GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.7

Based on 3.920 opinions finded in 5 websites

site_photo4

Nº 601 in 748 in Harrogate

Nº 13 of 13 Seafood in Harrogate

CUSTOMERS TALK ABOUT DISHES WITH..prawnpaycrabmustlobsterbeautifulscallopscoffeesteakoldfishcheesepuddingcookedsoup

comment_iconOpinions

We have been visiting Crab & Libster for many years. We recently came for the Frank Sinatra tribute evening in October. We also attended the same tribute in February. The evening was fabulous from start to finish. Canapes & Champagne, lobster & fries. Phil Fryer as Frank was superb. What an amazing night. Cabr wait for the December Phil Fryer tribute sings Christmas! What a perfect way to celebrate Christmas. Well done to the Crabbettes Sasha, Maria, Kevin, Ines. It wouldn't be the same without you.

site_logo

Mandi R . 2024-11-02

MORE AT TripAdvisor

My wife and I went to the hotel for afternoon tea last Thursday ,a birthday present. We were very happy with everything about our experience and would recommend the Afternoon Tea offer. Staff were very polite and helpful from the outset and we took tea in a Conservatory at the side of the hotel. We were the only guests but the room was well laid out and our table nicely prepared. The afternoon tea was good and service throughout excellent. Lovely cakes snd savouries and tea and coffee whenever needed. If we had a suggestion for improvement it would be to serve additional hot water with the tea pot, and a cafetière of coffee rather than single cups. A lovely experience. Geoff Harris

site_logo

Geoffrey H . 2024-11-01

MORE AT TripAdvisor

27/10 we have just visited The Crab and Lobster for Sunday Lunch. From start to finish everything was exceptional. I had 3 courses starting with cheese soufflé and followed by roast beef they were both fabulous. My husband thought his sardines were the best he’d ever had and he loved his fish pie. All the small details made the meal sublime including the pudding of Cider Sticky Toffee Pudding with an apple puree on the side. With the service 10/10 and a fabulous atmosphere and a lovely band playing I think it’s clear from my review that we were very impressed. Having recently enjoyed great meals at Middleton Lodge and The Old Deanery we were thrilled to find this topped them all. Thank you Crab and Lobster, we’ll be seeing a lot more of you!

site_logo

TJRiderPickhill . 2024-10-27

MORE AT TripAdvisor

What a fantastic venue we had for a birthday party Great service the food was just beyond delicious the setting the service & food there was nothing you could criticise just out off the scale. Highly recommended thank you to Julie & her team for a great experience.

site_logo

Helga Hopper . 2024-10-20

MORE AT TripAdvisor

The best hosts , I recommend this restaurant to everyone , i came on my birthday expecting something on the menu that had changed the day before due to season, my mistake , I was offered alternative options including cooking me lobster , thank you and thank you for my large glass of wine 🍷

site_logo

Debbie B . 2024-10-13

MORE AT TripAdvisor

We had a fantastic weekend getting married at the Crab & Lobster. A massive thank you to all the staff who looked after us on the day and special thank you to Abigail and Innes. We had several suppliers and a lot going on during day, everything went to plan, and when we needed support the staff, especially Abigail looked after us superbly. We had food the night before in the private restaurant, we were so well looked after, whilst our guests had a brilliant night eating in the pavilion. Our guests commented how special the manor was, including the accommodation, our guests said they were well looked after by all the staff. Our food throughout the weekend was excellent, again our guests commented how superb the wedding food was , I agree. Highly recommended for a night away, food, and/or your wedding.

site_logo

Elliot Robinson . 2024-10-07

MORE AT Google

A top hotel and restaurant. Well equipped, comfortable rooms. Excellent lobster Thermidor. Great value for money.

site_logo

Peter Moore . 2024-10-02

MORE AT Google

It hasn't lost the little touches like bread basket (free) staff & service was excellent very friendly starter fish soup tasty main fish and chips tasty Couldn't manage dessert all in all a lovely midweek lunch £28 two courses I think £32 for 3 courses Bill £77 including £7 service charge

site_logo

Cheryl English . 2024-10-01

MORE AT Google

Just Spent a fantastic Saturday evening, Sunday breakfast here, celebrating our friends 50th. Had the Turnberry room which was very clean and well furnished. 8 of us ate in the private dining room. We had a great evening, lovely setting, fabulous food. Fantastic staff. Special mention to the girl who attended to us , she was great and added to the occasion. She fully engaged with the 40&50somethings letting our hair down and enjoying a kids free weekend.If you have a staff recognition scheme, please make sure she is recognised for her efforts.

site_logo

Iain Mitchell . 2024-09-29

MORE AT Google

Food and atmosphere was very good and the service excellent friendly and helpful. It was a welcome first stop on our Yorkshire break. I started with the fish soup, Haddock and chips followed by Coffee. My wife had Sea Bass followed by Pear and Treacle Tart.

site_logo

Robert harris . 2024-09-24

MORE AT Google

Amazing atmosphere and great customer service 😍

site_logo

Josh . 2024-09-23

MORE AT Google

Stunning place to go and relax, staff are so friendly 😊

site_logo

Catherine Snowden . 2024-09-18

MORE AT Google

Absolutely beautiful food rooms are gorgeous too

site_logo

Shelley Colwell . 2024-09-15

MORE AT Google

We were slightly apprehensive about our stay after reading some reviews however no need as it was perfect! We arrived at lunch time, a few drinks in the bar (house rose champers was excellent. We had a really nice lunch, I went for al a carte and hubby had the 2 course lunch. We both had cheese soufflé with extra sauce 😍. I had the hake with red curry & a portion of truffle fries & hubby had chicken supreme. Dessert was treacle & pear tart and sticky date pudding. A special mention to Freya who was excellent front of house, so attentive and kind. She is an asset to c&L 👏🙌🏻 All was excellent. We checked in to Bird Island with its own Sauna & hot tub. It had some nibbles in the room and we took a bottle of fizz with us. It was no problem to provide an ice bucket & glasses. Thankyou for a great stay!

site_logo

AndreaDoncaster . 2024-09-11

MORE AT TripAdvisor

First timers for dinner with friends who had dined before. Food was amazing as was the service. We sat in the conservatory which was a lovely setting. Ladies toilets (both) were out of use and not flushing. Pleased I waited till we were leaving as think it would have put me off my meal had I have return to the table after using a toilet that wasn't clean 😩

site_logo

Nicky N . 2024-09-08

MORE AT TripAdvisor

We recently performed at a wedding at the beautiful Crab and Lobster! Such a lovely venue and really friendly staff 🎉

site_logo

ZLP Entertainment . 2024-09-03

MORE AT Google

Thank you for a wonderful evening for our 1st wedding anniversary. The Pods created a lovely intimate dining experience, and the service was exceptional.

site_logo

Bex Smith . 2024-09-02

MORE AT Google

Lunch meals are good value. A bit special too. A mistake was made with our order but quickly corrected.

site_logo

Clive Parcell . 2024-09-02

MORE AT Google

Traveled 12 miles for lunch , after checking the website and the menu ( was an anniversary treat ) to make sure all was ok , only to arrive and be told the kitchen was shut for repairs . Suggested to the young lady it would have been helpful if this was on their website. Answer she would suggest it ( who to ? I don’t know) won’t be coming back

site_logo

Janice Day . 2024-09-02

MORE AT Google

It's hard to find the manor went to the restaurant first to be told to go to manor

site_logo

jane pearson . 2024-08-30

MORE AT Google

Beautiful location of the A168.friendly staff.all rooms had a theme to them brilliant

site_logo

Denis Brown . 2024-08-29

MORE AT Google

We stayed overnight in the Taj Mahal. Room was excellent, lovely decor and hot tub. Food was good however left feeling for the price I would've expected more. Service in bar area could've been better, was told we could have drinks made to order for room service, but not at bar. No cocktails either. Will be coming back.

site_logo

Paul Knighton . 2024-08-26

MORE AT Google

We were recommended this place for dinner by friend and we’re looking forward to a lovely dinner. The place is unusual and you will have different experiences depending if you sit in the main restaurant or conservative. The food was tasty, but it left you wanting more - my fish soup, had 1 mini scallop, few brown shrimps, 4 mussels but no fish what so ever! I then ordered the main and asked for no potatoes, but unfortunately, this was not delivered as expected. We left feeling that we had a tasty meal, but with a sense of “could have done better” - would I recommend it? Maybe!

site_logo

freddie . 2024-08-25

MORE AT TripAdvisor

Fabulous ambience and location. Service from some staff was impolite. Food not up to expected standard. Rump steak was refried roast beef overcooked and chicken cesear salad was not up to standard.

site_logo

Ian T . 2024-08-25

MORE AT TripAdvisor

Went for afternoon tea, absolutely awful. Twice had to ask for my name, then had to ask for coffee as not offered as wasn't the complimentary prosecco, again had to ask! The brioche were so hard I couldn't cut it! Mentioned this to the girl with the overly white teeth who needs to work on her attitude! Scones were hard, although the preserve was great! Macaron was synthetic tasting as were some of the other cakes I dared to try...in fact I left the majority it was so bad. The only redeeming factors were the coffee, prosecco and Peter. Definitely wouldn't come here for afternoon tea again, it's not up to standard.

site_logo

Lisa Hartley . 2024-08-18

MORE AT Google

Arrived early (before 6pm) told that 6 tables had arrived before us and there would be a 45 minutes wait but we could have starters while we waited. Starters arrived 1hr and 5mins later but no order for a main. We left after 1hr40mins after being ignored and paid £60 for 2 starters ( brushetta and calamara) of average quality and low small portions together with 3 drinks. Very expensive for average food and dreadful service. Will never use again....which is a shame as we have used a few times beforehand...views are good bit Catch at Ryde is far better quality, service and food choice.

site_logo

Navigate35492833459 . 2024-08-16

MORE AT TripAdvisor

Sunday lunch in the restaurant. First visitedprobably 8 years + ago. First class food and service. Fixed price menu for 2 or 3 courses. Traditional beef,lamb or belly pork with vegetables etc well cooked and presented. Only downside was drinks slightly expensive at £13 for a glass of rose and similar for a small espresso martini. Very quaint setting with strange variety of artefacts hanging from the ceiling. My wife however was slightly concerned that there was accumation of dust on some items which were above our heads as we ate.

site_logo

Sherod Williams . 2024-08-12

MORE AT Google

We booked this as a way to celebrate our wedding anniversary. We drove into the restaurant first before being redirected to the Manor House behind. The staff that greeted us were cheerful and pleasant. Our room was beautiful and as we were dining at the restaurant in the evening we had informed them that my husband is Gluten Free, so a beautiful touch in our room was some GF cookies. My husband was absolutely delighted. We loved the sauna and afterwards we had a nightcap. The night staff member Chris was fantastic and really made our time feel special. He chatted to us at length providing us with lots of helpful local knowledge and just being a pleasure to talk to. We really appreciated this as all the other guests had disappeared! We would definitely come again, for the good food and the location, but especially for the good craic!

site_logo

Laura Bennett . 2024-08-09

MORE AT Google

Great stay yet again at the Crab and Lobster. Wanted to try every room over time but have returned to Le Touessrok for our previous three stays. Having your own sauna and hot tub is such a treat! The evening meal in the restaurant was 10/10. Looking forward to our return.

site_logo

Gabby B . 2024-08-09

MORE AT Google

The Crab and Lobster is such a uniquely special hotel, the rooms are all themed meaning that no two stays are the same (unless you want them to). This time we had a guest along - Tado our dog 🐶 and we stayed in one of the dog friendly rooms, we absolutely loved it and so did he. He was able to watch rabbits and we were able to relax. All the staff members made us, and him feel welcomed.

site_logo

Allegra Weston . 2024-08-08

MORE AT Google

I love a visit to the Crab and Lobster 🦞 service with a smile in both the hotel and restaurant, it really does feel like a home away from home

site_logo

Alle Weston . 2024-08-08

MORE AT Google

I'm only giving this 4 stars overall due to one thing, the rooms are starting to look a little dated and could do with a freshen up. We stayed in one of the lodges with a hot tub and it just felt a little old. The hot tub cover had some damage and there were lights that were no longer working. The bath in the room (it doesn't have a standing shower) was very slow to fill as the taps are loose and the pull out shower attachment had bits missing so water went everywhere when we tried to use it. Tea and coffee are available as in most hotels but the bottled water provided had no lid, so we chose not to use it. I give the staff 5 stars though, they were all friendly, helpful and I have to give a special mention to Freya in the bar/restaurant who was more than happy to go out of her way to ensure our needs were met. Breakfast was nice with plenty of choice and a drink in the bar after checking out made a nice end to our stay. We will definitely be going back, and living only 20 minutes away means we'll be visiting the restaurant again too.

site_logo

Mick Bourne . 2024-08-06

MORE AT Google

I recently took my wife to Crab Lobster in North Yorkshire for a surprise wedding anniversary afternoon tea, and the experience was outstanding from start to finish. Upon arrival, we were warmly greeted and shown to a charming pod located in the beautiful grounds of the restaurant. Peter, our attentive host, introduced himself and promptly took our drinks order. The selection of sandwiches, scones, and desserts was nothing short of delightful. Each item was exquisitely prepared and delicious. We were able to relax and savor our tea at our own pace, without feeling rushed—something rare in many places. Peter’s attentive yet unobtrusive service added to the overall enjoyment of our visit. He checked in on us to ensure everything was perfect and to take any additional drink orders. This exceptional level of service and attention to detail truly reflects the high standards we have come to expect from Crab Lobster. I would highly recommend Crab Lobster to anyone looking for an unforgettable dining experience. The combination of outstanding food, picturesque setting, and impeccable service made our anniversary truly special.

site_logo

darren turner . 2024-07-30

MORE AT Google

Unable to order Sunday lunch even though outside seeting area was empty and bar/ reastunt was half full

site_logo

kevin smith . 2024-07-26

MORE AT Google

We stopped here for dinner .. just off both A1 and A19 so ideally placed .. and we had a delicious meal served by the most attentive and friendly staff I have come across for some time. So many wonderful fish dishes to choose from We only wish we’d discount years ago!!

site_logo

brigid Joughin . 2024-07-21

MORE AT Google

Rooms are themed so it's an individual score the room we had wasn't to our taste but we are sure it will be fine for others. The overall ambiance was fantastic we were in a group of 16 without a doubt that helps however we did see couples also having a wonderful time. The service was superb very friendly staff in the restaurant and bar area however booking out was slightly different for some of the group. Items added to their bill but nobody ordered those items were removed with some persuasion just left a bad taste. Would we return the answer is yes but we'd select a different themed room.

site_logo

Colin Birkenshaw . 2024-07-18

MORE AT Google

Just had an overnight DBB staying in Raffles, beyond superb, looks exactly like the photograph, real attention to detail, right down to gluten and lactose free chocolate brownies on the welcome tray and soya milk in fridge. Fabulously private, fabulous room, hot tub and sauna, with addition of super comfy bed. Booked for Birthday treat and certainly not disappointed, can’t wait to go back, such a wonderful relaxed break and the decor and gardens are amazing, plenty of colonial talking points.

site_logo

Chris Butler-Habron . 2024-07-16

MORE AT Google

Booked a table for 23 to celebrate my mums 90th birthday party. The team helped me organise the event, were accommodating to what we needed and were always in hand to have a chat. The food - outstanding. Beautifully cooked and presented. The service was outstanding with different food from each course served at the same time. No one waited for food to be finished. The venue, well it’s simply brilliant. It’s a great place to be. Thanks to all the team who made this special day even more magical.

site_logo

PF999 . 2024-07-14

MORE AT TripAdvisor

Stayed for 3 nights at the start of july as a treat from my fiance for my birthday, crab and lobster has quickly become my favourate place to stay! Absolutly amazing food, staff, and grounds to walk around! Everything has been perfect for me, from the sliced of home made bread to start off the 10/10 dining experiance all the way to the grass being perfectly cut! Well done to the team at crab and lobster for your efforts, i would like to thank, Matthew, Sasha Freya Innes All of the chefs All of the ground workers And everyone behind the scenes for again making my stay amazing

site_logo

John doe . 2024-07-13

MORE AT TripAdvisor

Had an evening meal in the bar as we had our dog with us. Fantastic food. Really delicious. Sweetcorn and chili soup to start - smoky and just right. Lovely bread. Wonderful fish pie and the pork belly was delicious. We struggled to manage desserts but had rice pudding and an ice cream. Can’t fault the food and staff were friendly and helpful without being obtrusive. Grateful that the dog was allowed in the bar area. Would go again if staying locally.

site_logo

KEBxxxxx . 2024-07-13

MORE AT TripAdvisor

Myself husband and my dog Poppy had a wonderful stay at the Crab and Lobster Hotel.We stayed in a dog friendly Lodge which was well equipped and spotlessly clean .The grounds were well kept and beautiful lead by Tom and his hardworking team. The bar area where there is a dog friendly section where we enjoyed the attentive service which was provided by the restaurant team.We would like to take this opportunity to mention Andy the Chef and his team on providing us with a beautiful meal in the evening which consisted of the best Cheese Soufflé we’ve ever tasted even our dog Poppy got spoilt with a sausage at breakfast next morning .I would like to mention Holly on reception ,Kevin the porter where nothing was to much trouble once again many thanks for a wonderful stay .

site_logo

Susan W . 2024-07-11

MORE AT TripAdvisor

My husband and I met our son and daughter in law to be at the crab and lobster 🦞 for the BBQ evening with overnight stay. Followed by the afternoon tea the day after. It was amazing from start to finish and we certainly didn't want to come home. With a free upgrade to The Hermitage suite which is fabulous. The BBQ was very relaxed and all staff members were so friendly. The music just added to the amazing evening. The food was freshly BBQ, so tasty especially the swordfish! It was a buffet style evening with food, drinks and great music. We were blown away by the The Hermitage suite and the complimentary fridge too. Thank you so much for a lovely evening. The afternoon tea was beautiful and served in the conservatory looking out to the garden. Amazing presentation of delicious foods. Such a relaxing afternoon with family in great relaxing atmosphere.

site_logo

ShelleyBritton . 2024-07-09

MORE AT TripAdvisor

Lovely place for a stay over. Hotel service good and lovely restful location. Crab and lobster restaurant was dissapointing. Waited ages to visit and there wasn't any LOBSTER! Although the food served was delicious and staff friendly it was rather off putting to ge told No Mussels, no lobster. Soon after other customers told sorry No whitby crab left and sorry No Tiger prawns! Dissapointing for such a renewed sea food restaurant.

site_logo

karen young . 2024-06-25

MORE AT Google

Just stopped in for breakfast and WOW. Fantastic 😜😋 So good I popped in the next day to repeat.

site_logo

David Watson . 2024-06-20

MORE AT Google

Superb food and service in a stunning location. Best fish and chips I’ve ever had that weren’t at the coast. Prawn cocktail with Bloody Mary sauce, to die for. Beautiful thatched buildings. Nothing too much trouble for the staff. Recommended.

site_logo

Mabh Savage . 2024-06-19

MORE AT Google

A beautiful building in an amazing location! The staff are probably the best in England, friendly, attentive and well presented. The food is amazing, it looks amazing and tastes amazing!

site_logo

Alfred Grayson . 2024-06-19

MORE AT Google

Wow wow wow!!!! What an incredible two night stay we just had at the crab and lobster. Our room was pure luxury, the staff make you feel SUPER special and well looked after, the dinner was the BEST lobster and muscles we have ever had and breakfast was just as amazing. We will 1000% be back again very soon! Thank you guys

site_logo

Ashley Galton . 2024-06-13

MORE AT Google

I went to a wedding at the venue. Very beautiful, it's like the place where a romantic comedy would happen. It is a hotel with a lot of personality. Some rooms have a sauna and jacuzzi.

site_logo

Luis V . 2024-06-12

MORE AT Google

Had such a great time at the Crab and Lobster ! Thank you Eve for such great service and making it such a memorable experience! Will definitely be coming back!

site_logo

Annie Hourahane . 2024-06-08

MORE AT Google

Came for lunch and had a lovely walk around the gardens, met Tom and Ash, who were very polite, funny and very welcoming. The gardens are beautiful, I will be returning with my family.

site_logo

Lindsey Price . 2024-06-08

MORE AT Google

Been here five times now never had a bad experience always been a unreal weekend and a pleasure to stay there

site_logo

Ben Dennis . 2024-06-03

MORE AT Google

We love the crab and lobster 🦞 the food and rooms are beautiful and themed which we love but the main reason we go is to see Kev who works in the bar, he makes us feel right at home and will chat to us about everything and anything and we absolutely love it ! When we go and Kev is not there we are disappointed. If you ever go to the Crab and Lobster hope to see Kev on your stay he is very helpful and will make your stay 10x better 🥰 See you soon crab and lobster 🦞 ❤️

site_logo

Jess Tucker . 2024-05-29

MORE AT Google

Great first visit, luxury rooms and amazing seafood Cant wait to return

site_logo

Jemima Robertson . 2024-05-18

MORE AT Google

A firm favourite! Great service, lovely atmosphere and fantastic food. Couldn't fault it.

site_logo

Jonathan Walker . 2024-05-16

MORE AT Google

Used the car park for a TEAM meeting .... looked extremely inviting but needed to get to Newcastle... sorry

site_logo

Nick J S Hancock . 2024-05-15

MORE AT Google

Dinner service was a little slow forgot our dessert order but as an apology they took it off the bill 😃

site_logo

Helen Bowden . 2024-05-09

MORE AT Google

Crab manor is excellent with great service,amazing themed bedrooms(we chose Venice) and a really cosy bar.So many interesting things to look out,things to do and you can enjoy the lovely gardens.Walking through the gardens you can spot the pine lodges,the jacuzzis and the thatched Crab and Lobster restaurant.The restaurant itself is quite dark with flickering lights that makes it look like the inside of an old galleon.Again plenty to see ,a lot hanging from the ceiling and all very interesting.The food was very nice,quick to come out and tasty.Finally a nice walk back to the manor for a nightcap in the bar.A really nice evening for a very special occasion.

site_logo

Michael Soanes . 2024-05-07

MORE AT Google

Went today for first time Three courses of perfection on a plate Highlight was the cod loin which was incredible !! Can't recommend it highly enough !!

site_logo

Alistair Henry . 2024-04-17

MORE AT Google

Night away to relax in hot tub and sauna... Lovely decor in manor house, be back soon ....

site_logo

Eddie Mills . 2024-04-15

MORE AT Google

Food very disappointing. Went mid-week for lunch chose off the A la carte, mussels were gritty and tasted awful, lobster and prawns were over cooked very disappointed

site_logo

Julie Drinkall . 2024-04-15

MORE AT Google

Appalling experience We had a table booked for 8pm and arrived expecting a drink in the bar but we were rushed straight through to the table and we then ordered two medium rare steaks both we over cooked (it's really not that hard) Two starters two manky mains and two drinks £164 what a rip off Never going back as there is far better places to spend my time and money

site_logo

David Dickinson . 2024-04-14

MORE AT Google

Villa serbilloni, black dirty crack in sink , dust on ornate furniture, flickering bulbs , one blind not working & curtains missing hooks . Restaurant service shocking , main course arriving before starter plates cleared,we asked what cheese board was “ sort of Brie & something blue “ . was the answer.Asked for port & shown a bottle of sherry & a bottle of Dubonett. ( they did have port) . Had to ask for drinks , never offered coffees. Hang on to Kevin in the main house , he’s your best asset. Stayed many times in the past but tired & needs TLC .

site_logo

Debra Morgan . 2024-04-12

MORE AT Google

Very over rated, service was poor, We went for our wedding anniversary, the food was nice however, £13 for a glass of wine I thought was expensive, our coats were taken before we sat at our table, which was nice however when we went to collect them after our meal they couldn’t find them, they asked me to have a look in their so called cloakroom to find all the customers coats thrown onto a chair with most of them including my suit jacket on the floor… Our candle on our table went out, I kindly asked if we could have another and immediately, the waiter replaced it, however 5 minutes later that went out, so I politely asked for another, the waiter came along and banged a large candle in a holder on the table and said sarcastically, will that do… Anyway 2 drinks each 2 starters 2 main meals, mine fish and chips the bill arrives at £147…

site_logo

Mark Weatherill . 2024-04-10

MORE AT Google

We’ve made a tradition of visiting this legendary pub and restaurant twice a year on regular visits to North Yorkshire, but this will be our last visit - it’s really gone down hill. Over the years we’ve recommended the food to friends and enjoyed it every time. We weren’t able to visit in 2023 and really noticed a difference in many changes since the hotel and restaurant were taken over. We’ve always enjoyed the set menu on a Saturday lunch but as soon as we went in the pub we noticed small differences; ranging from no complimentary sausages at the bar, no homemade chocolates with coffee, less appetiser bread, and most importantly a more expensive but reduced set menu. It was at least half an hour before our order was taken and an hour and 15 minutes before we had drinks and our starters. My seared mackerel was raw inside and smelled vile. It was removed from the bill and another started offered with apologies. The starter had put me off so I said I’d rather wait for the main course which should have been fairly imminent. However, it was another 40 minutes before the main course came, and that was with chasing. All of the main courses were very good, it has to be said, but we were there for nearly two and a half hours, for two courses with drinks. Whilst we were there, two couples came in separately asking if they could have a drink and a snack, having checked into the hotel but we told that the restaurant & bar was full. There were several empty tables in the bar so presumably they were up to capacity in the kitchen. You could see the hotel guests were very frustrated. It’s a charming bar and dining room, but the staff in the bar and kitchen seemed in a state of disarray. It’s such a shame. We won’t return and we won’t recommend it after going all these years. It was another recent experience where reasonably high-end food fell massively short by being shortstaffed both front of house and presumably in the kitchen, and spoiled what should have been a lovely occasion. As a customer I understand the prices have risen by at least 25% recently and that those costs are inevitably passed on. But, because a meal out understandably cost us more we go out a lot less than we used to and it’s often for a special occasion, so when the food or Service fall short on that special occasion, but we’re still paying a lot of money for it, it just doesn’t stack up. This last observation isn’t just about the Crab and Lobster, it’s about medium-high end hospitality in general. Hospitality at this level is in crisis, and it’s feeling like a vicious circle with their rising costs and a labour shortage.

site_logo

Leigh Bird . 2024-04-08

MORE AT Google

Fab, quirky hotel. Food is always lovely and most of the staff are friendly. Highly recommend staying in Bird Island. Ideally situated for Brimham Rocks, Fountains Abbey and Thorp Perrow

site_logo

Gemma Murray . 2024-04-07

MORE AT Google

This was my first stay at the Crab and Lobster, and I will definitely return. We had lunch in the restaurant, both the food and service were impeccable. We then stayed in a room with its own hot tub and sauna, absolutely wonderful. We joined the porter, Kevin, in the lounge for complimentary canapés and managed to put the hidden beer tap to good use! Kevin was brilliant, made everyone feel at home and relaxed. Breakfast in the morning was delicious, and all of the staff were very helpful and friendly. We loved the sound of the singing chef from the kitchen!! A wonderful stay, leaving us relaxed and refreshed.

site_logo

Marie Green . 2024-04-06

MORE AT Google

Having been away for a while, I looked for a favourite restaurant that might still be delivering food and service post COVID forget the recent poor news via the gazette. This has nothing to do with the food and service Absolutely WOW You nailed it guys. Oysters, fish soup and a Steak. Sounds simple but…high end, soup just filled with taste, steak fat rendered to a mm of its deserved life onto my plate. Service, ambiance, quality is all there. Just very WELL DONE

site_logo

The Hay Barn . 2024-03-02

MORE AT Google

Fell will be low or expected standards as we have visited many times in the past. I also noticed that it recently received a one star health rating so my suggestion would be go elsewhere.

site_logo

John L . 2024-02-28

MORE AT TripAdvisor

Another wonderful stay. Beautiful setting, amazing rooms, delicious food. Lovely Kev in the Manor House gin bar makes our stay extra special. Very friendly and helpful. Can’t wait to return.

site_logo

Jan G . 2024-02-27

MORE AT TripAdvisor

Our third dinner, bed and breakfast visit. Probably our last. Not terrible, just not value for money all things considered. The staff are courteous and friendly. The private hot tub lived up to expectations. The room (Serbelloni on this occasion) was spacious and nicely situated. Other than a linen change and a cursory clean, housekeeping must have skipped a proper job (dead insects in the corner of the bathroom, dusty surfaces). The (very low) wall hung toilet creaked when sat on (evidently botched up), the sink was cracked and the shower drainage was poor which resulted in some overflow onto the bathroom floor. Shabby chic it is not. Dinner was satisfactory - despite our request for ‘no dairy’ after a 30 minute wait for our chateaubriand (happy with the length of time it took to prepare) the restaurant manager advised us that the chef had added butter to the pan. I recall the question being along the lines of ‘how dairy allergic are you?’ As it was more a dietary preference, we accepted the food rather than face a further 30 minute wait. The Rioja Tempranillo wine we requested was not available. A replacement was provided (Caupo Gran Sellecion) and to be fair we were offered a taste. On reflection, a poor wine and not what one might expect for £63. Ahead of our visit, we sent an email to Matthew Robertson (at his suggestion) after a previous visit and some questionable food on that occasion. No reply from Matthew prior to our visit. In our opinion, there are many better ways to spend getting on for £500 in less than 24 Hours. Shame, but we are unlikely to be back.

site_logo

DefactoEllesse . 2024-02-25

MORE AT TripAdvisor

superb seafood - never disappoints. I enjoyed the fish soup although a few more croutons and rouille would have been appreciated and my wife had a very sizeable crab. The stone bass and fish mains were very good with varying and complimentary flavours on the plate. a good value pouilly fume washed it down. The service was friendly if lacking in communication between staff - 4-5 star experience - 9/10 if it could be given we stayed in the crab manor hotel which was five star also

site_logo

christophew_12 . 2024-02-24

MORE AT TripAdvisor

This is our 3rd time to stay and dine here. We always stay in the Manor Hotel. Fabulous room. Homemade chocolate cookies in our room which are delicious. Canapés in the bar between 5 and 6. Gives you a nice chance to chat to other residents. Our meal was amazing. I had the scallops with a Gruyère crust. My husband had the Moules. Then I had my favourite Lobster with garlic butter. Hubbie had sirloin steak. Then we shared the cheesecake as we were both full. We just love the atmosphere in the restaurant, the dreamy music and fascinating items to look at. We are now booking our next stay in one of the fabulous lodges.

site_logo

Camper43975720650 . 2024-02-24

MORE AT TripAdvisor

Lovely ambience and food! Nice for a date, with candlelit dinner!

site_logo

Emanuela Sani . 2024-02-23

MORE AT Google

Fabulous place - great food Great staff very nice great atmosphere I would recommend this to anyone The food was amazing

site_logo

CatherineNewcastle . 2024-02-22

MORE AT TripAdvisor

We've been visiting the Crab and lobster for many years. It just gets better and better. We've just had a fabulous overnight stay fir our 33rd wedding Anniversary. It was perfect 💖

site_logo

mandir805 . 2024-02-19

MORE AT TripAdvisor

We were 2 couples who had Sunday lunch at the C & L, we were all disappointed. The food was tepid, the roast potatoes inedible and the chips questionable. The service was inadequate and inattentive. When we received the bill we’d been overcharged according to the set menu rates but we weren’t interested enough to point that out. The venue automatically place a 10% service charge on the bill, we all particularly dislike this practice. For the same price you can eat in much nicer places, I suggest you look elsewhere.

site_logo

Kathy F . 2024-02-18

MORE AT TripAdvisor

Having not been here for many years (pre COVID) we decided to book for Sunday lunch. The interior is exactly as we remembered it, quirky, charming and so very intimate. The service was relaxed and good; not at all hurried but prompt and courteous. Great choice of dishes on the Sunday lunch menu, ranging from traditional roasts through lighter fish and vegetarian dishes. My husband was particularly pleased with his starter of prawns and crab. We both chose the traditional roast beef lunch and it was superb, a huge portion of tender beef, roast potatoes and veg, greens and an enormous Yorkshire pudding. Extra gravy and horseradish sauce. I was too full for dessert but my husband chose the rhubarb cheese cake and it was delightful. So pleased to see champagne served in traditional coupes rather than flutes, it does feel rather special. All in all, a lovely lunch, we very much enjoyed, and we felt a very reasonable bill for the quality.

site_logo

Hobbit1769 . 2024-02-18

MORE AT TripAdvisor

First visit. What a charming place. The food was outstanding! The staff were extremely helpful and friendly. I will definitely return ❤️🦀🦞

site_logo

Andrew B . 2024-02-18

MORE AT TripAdvisor

My friend and I were having girls getaway and decided to treat ourselves to a superb meal plus the best villa for relaxation. For dinner we were greeted by Matthew and Andy and lead us to our seats and was always attentive to our needs. We both ordered fish and it was great plus the dessert was excellent especially the sticky toffee pudding. When we went back to our villa, oh what a way to end the night with our own sauna and jacuzzi at the comfort of our private villa. Kuddos to the whole team of the hotel who were so friendly and very attentive to all our request. What an excellent way to have bonding with friends. Imagine you have your own spa at the comfort of your own villa/room! what a treat indeed. We will definitely be back and have another get away and just relax and enjoy the amazing villas plus the sumptuous dishes and desserts at Crab and Lobster

site_logo

Angelstravelist . 2024-02-15

MORE AT TripAdvisor

Extremely good fish restaurant. We had a lovely meal. They do accommodate well behaved dogs in the bar area by prior booking. Not the cheapest, but you get what you pay for. Highly recommend.

site_logo

Jonathan Pugh . 2024-02-14

MORE AT Google

Always top quality and excellent service. This place never fails to impress me and the ambience is always lovely. A staple quality restaurant.

site_logo

Lindseyducker . 2024-02-13

MORE AT TripAdvisor

Awful service couldn’t see the menu as it was so dark No specials. Generally very poor service. The cheese board was a joke Very disappointing

site_logo

Jennycbx . 2024-02-11

MORE AT TripAdvisor

We stayed in the Shangri-La suite. Beautiful room and service all round. We got engaged that evening, and the restaurant manager went above and beyond to ensure we were well looked after. We are so grateful for the service we received, it really made our day special. Thank you!

site_logo

Adam Wells . 2024-02-05

MORE AT Google

Sunday lunch with the family, haven't been in a few years and it never dissapoints us. Service from when we walked in the door was first class, as was service throughout lunch. They had a live jazz duo which a great added element. All the food we had was super and we will definitely be back again soon - thank you 😊

site_logo

Vicki L . 2024-01-28

MORE AT TripAdvisor

I absolutely love this place. Nowadays I only ever stop for a break when travelling but I'm never disappointed by the ambience of the place. I would recommend anyone to pay this hostelry a visit.

site_logo

Derek Blakeman . 2024-01-26

MORE AT Google

Amazing rooms, service and food. What more can you want.

site_logo

ajay hargun . 2024-01-26

MORE AT Google

We went for lunch with the family; the food was amazing as was our waitress who whilst attentive was not interfering with the family occasion , it’s definitely a treat but we have already booked Mother’s Day as it was such a good experience

site_logo

Oscar R . 2024-01-25

MORE AT TripAdvisor

I’ve visited the Crab for over 20 years to eat and also stayed a few times. The last few visits for lunch were not good, I’ve visited with different friends and all felt the same. One time we had to ask for the table setting as things were missing and even had to get up twice looking for a waiter. Today I decided if it was still as bad that was my last visit, but have to say a big improvement! Waitresses very pleasant and the food was excellent. Instead of the conservatory we were all in the restaurant and quite busy. The prices have gone up and don’t like the service charge which has been on for a while, but it’s always removed when asked and prefer to tip the server rather than the company! We will return.

site_logo

suew447 . 2024-01-25

MORE AT TripAdvisor

First time visit,it was absolutely lovely! Great place,quirky clean room, beautiful food,friendly and attentive staff! Will definitely visit again.

site_logo

daniel taylor . 2024-01-23

MORE AT Google

Had a delightful lunch that was a Xmas gift from our daughter +fiance sar at a nice table so we could all chat at ease

site_logo

Christine Marshall . 2024-01-21

MORE AT Google

Excellent food, very friendly atmosphere, unobtrusive live music, lovely staff

site_logo

Dave Miller . 2024-01-21

MORE AT Google

Absolute fantastic place for relaxing and great pub and food.

site_logo

Ian Vickers . 2024-01-19

MORE AT Google

Visited for lunch with the family, lovely experience. Warm welcome and attentive service, opted for the set lunch menu and really enjoyed the meal. First time visit and will definitely be back!

site_logo

Eve B . 2024-01-15

MORE AT TripAdvisor

Oh dear.....Crab and lobster but not as we have known it. Came for Sunday Lunch to celebrate my husband's 60 th birthday with 13 of our family and left wishing we had gone somewhere else. My very first impression was the lack of a friendly...

site_logo

Michelle P . 2024-01-15

MORE AT TripAdvisor

Dined for my birthday and was not disappointed, lobster is a treat and sadly not many places do it now, for me the crab and lobster does it best, dessert was cheese which was served table side and made the evening memorable

site_logo

Camper06081477865 . 2024-01-15

MORE AT TripAdvisor

A much reduced menu. Dessert menu especially poor. Nothing chocolate based, no cheesecake, no meringue in any form. And they now add 10% service charge. I wonder why management no longer comments on reviews. Empty tables speak volumes.

site_logo

Traveler37310493131 . 2024-01-14

MORE AT TripAdvisor

Sunday lunch was as sad as the flags gamely trying to flutter in the car park. My pint of luke warm lager arrived and rather set the tone. The liver parfait was nice but the single and very small piece of sourdough was ridiculous, it...

site_logo

Arnie57 . 2024-01-14

MORE AT TripAdvisor

Loved the lobster thermidor, great service, interesting surroundings including the Marilyn Monroe photo collection.

site_logo

ChristoPhotos . 2024-01-10

MORE AT Google

Fabulous experience the food was delicious. Staff very polite and attentive.

site_logo

James . 2024-01-06

MORE AT Google

Excellent service and the food was amazing 🤩

site_logo

Ronnie Young . 2024-01-06

MORE AT Google

Similary restaurants in Yorkshire and The Humber

restaurant_img
4.0

75 Opinions

location-icon9/11 Horsefair
Seafood
outdoor_seating_170724takeaway_170724delivery_170724

fantastic some of the best fish and chips I have had for a long time well worth a visit definitely will call again in fact going to call tmooro while we are in bourghbridge

restaurant_img
4.1

254 Opinions

location-icon16 High Street
Seafood
outdoor_seating_189943takeaway_189943delivery_189943

I don't know what oil/fat they cook the chips in but they were truly awful.

restaurant_img
4.3

1803 Opinions

location-icon5 Montpellier Gardens
Seafood
outdoor_seating_72260takeaway_72260delivery_72260

the lunch value midweek is terrific value - two courses for £25 and full of fresh and high quality fish . it has been a while since we have been but the traditional decor has been supplemented with more modern tables - friendly service and fine chablis and very good deserts a superb lunch

restaurant_img
4.4

1275 Opinions

location-icon8-10 Cheltenham Parade
Seafood
outdoor_seating_81299takeaway_81299delivery_81299

It was excellent but it is now called Bradley's

restaurant_img
4.5

589 Opinions

location-icon1 Montpellier Mews
Seafood
outdoor_seating_196778takeaway_196778delivery_196778

We had a birthday celebration here today. 19th Oct. Lunch for 10 people. Excellent food, wine and service. The staff were all so good. We enjoyed the food a lot and thought it was all perfect. 5☆