Cottonrake Bakery in Glasgow City

Really disappointing food and service. Coffee was great but the cheese toaster is so bad it’s unbelievable that it’s £9.50 see photo.

I really hate to leave a bad review as we have come here since it opened and usually love it. However there was an inch long slug in my salad and the staff did not react well. We took the plate to a server who apologised briefly. We then received a replacement, which was abruptly put on the table by the server who didn’t say anything as they did so. Following this, we waited for a while after finishing our drinks to see if anyone would come over and apologise properly. This did not happen so we went to the bar to pay. The manager came over to speak to us as we approached and offered to comp the affected menu item. We said this wasn’t enough and thereafter the manager apologised briefly again and offered to comp the bill overall. We appreciated this but felt that the staff hadn’t communicated with one another about the problem which left us feeling ignored and almost as if we were at fault for being difficult. As I say, we have come a lot and usually it’s one of our favourites in the west end but we won’t be back anytime soon unfortunately.

I went to the new cotton rake by the post office for the first time the other day- and I am sad to say I was very disappointed. The smaller cotton rake up the road is always great, but this one did not live up to the same reputation. My food had a huge hair in it and was cold, and the total for my mine and my friends food and drink came to £30- despite the portions being tiny and the drinks served in small glasses. Sad to say I won’t be returning anytime soon

We ended up outside the cottonrake on a rainy day, and I thought I would see what their brownies were like. I checked tripadvisor and there were some bad reviews and some good reviews, and I decided to give it a go. Whilst eating my brownie, I ordered another one for me and one for my partner. I ate my brownie and about an hour later my partner offered me his brownie, I ate that too. In my defence I've been on a really strict eating plan and this was a bit of a slip up. It was the brownie's fault. :-)

Geweldig! We hebben zelfs extra meegenomen voor onderweg. Heerlijke croissantjes en zalige taartjes. Er zijn weinig zitplaatsen maar we hadden het geluk dat we een plek konden bemachtigen.

We love the Kelvinbridge cafe so decide to try the one further out towards Byers Road. Mistake, the cafe was not busy and there seemed like loads of staff - but what are they doing? Service is appalling slow, if it’s this bad when half full - what’s it going to like when busy - the cakes are great - but don’t bother unless you have the time to watch the staff chat amongst themselves,

I love Cottonrake, I've been going since the old days in Partick, but I was really disappointed in my coffee today. My flat white was served in a 6oz takeaway cup- for that size of coffee it's hardly worth bothering! I work in the hospitality industry and I know times are so hard right now, but this just felt mean, and I doubt I'll go back.

Used to eat in here once a week but the hostile and unfriendly service has put me off, and i go elsewhere now. Such a pity, as the food was very good, but for £7 a sandwich, no thanks!

Very busy bakery in the West End. (the line was out the door) Baked items were very good. We ordered a triple chocolate eclair & a blueberry frangipane. We enjoyed them both with hot tea.

We ate inside. I had a semla cake which was delicious. Had better coffee elsewhere but that's often personal taste. My partner ordered a quiche. Arrived cold and asked a staff member if it could be heated up. We were told no. Also, if sitting inside and paying extra to do so a little bit of salad on the side of the quiche would have been nice. Instead, it was just plonked on a plate cold.

I had a cafe au lait which was fine and a chocolate tart which was lovely. Service was quick and the pricing is just okay, maybe a little on the steep side. Overall, fairly solid.

Been going to Cottonrake for years but the coffee have went from being great to below average - overly milky and weak. Cakes are still good, especially the white chocolate tart. The dark chocolate tart is far too rich with the additional ganache on top, would be better with cream. The baguettes are rock hard, not enjoyable however the focaccia are good. Advice would be to go across the road to Black Pine if you want a great coffee.

I visited here after following them on Instagram and seeing their amazing pictures. Sadly, I was left feeling underwhelmed. The white ccjolate tart and cheeecake was nice, coffee very small. I had a vegan sandwich however, once I ate part of it, I seen it had a Parmesan sauce which generally contains rennet. The sandwich was not nice. My husband had a pesto sandwich and felt the pesto was overwhelming. Cost £25 for 2 coffees, 2 cakes and 2 ‘ok’ sandwiches. Should have just went out for lunch better value for money. Won’t return

I have to thank the amazing staff for accommodating me after I messed up my order, so friendly and bent over backwards to help cannot rate them highly enough, and cakes are amazing thank you!

The cakes are still great, as are the focaccia sandwiches. However, over the last month the coffee has went really downhill. To that extent I've stopped going. If you want a good coffee in Glasgow, go to Outlier. Or Black Pine Coffee which is just across the road (they also do excellent cookies). A shame really as I've got so many people onto Cottonrake over the years.

A regular customer, I always enjoy my coffee and sweet treat from Cottonrake. If you do have to queue - it is always worth the wait!

I had high hopes considering the previous reviews. Unfortunately, this didn't live upto expectations. We chose simple cinnamon buns but they were stale and there was not a hint of cinnamon in them. Not what we expected for the price we paid. The service was quick and friendly though 👍

Amazing food bit need to figure out how to serve faster. 30 minutes queuing . One person serves and takes money , one person packs. Wild be much faster

Cakes and bread fantastic but constantly let down by slow service and lack of awareness re queue. Cottonrake need better management behind the counter, they need better process to get people through the shop

One of the best bakeries in the UK! We went two days in a row because it was so delicious 😋 After going to cottonrake for breakfast yesterday we went at 8:00 (when it opens) today to get our baked goods fresh out of the oven, there was actually a queue today probably due to the school run, even though the bakery was busy the staff were very friendly and curious and even gave us recommendations when asked. We ordered a ton to bring home with us but the almond croissant was a definite favourite, the peach tart, quiche and sausage roll were also very worth while to order. In terms of drinks the flat white was very smooth and fragrant and the hot chocolate was unreal it was super rich but not overly sweet 🤩 and came with a handmade marshmallow made by bakers. 10/10 recommend