Cotton Kier in Bolton

Popped in with daughter and grandkids hoping to get a table. Easy to order at the bar, food arrived quickly and was piping hot. Staff were freindly and helpful. Children enjoyed playing in the wacky warehouse. Food nice and well presented. Kids enjoyed the Candy Mania desserts. Thank you

Nipped in to the cotton kier for a quick bite before heading to the game. As we were in a rush the manager (Kelly) pushed through our order and helped us out with quick choices. This was really valuable to us so we could leave for the game on time. The pub was clean, tidy and the food was of a good standard. Our son enjoyed the play area too.

Amazing food and Amazing service food come out fast we also tried some of the new menu stuff was quite when come In so food come out really fast will be back

Food was lovely , staff was brilliant especially Lucy great all round experience did my chicken wings well done just like I asked amazing food amazing staff

Me and the youngest (4) nipped in for something to eat and a play in the soft play section. Front of house staff very friendly, when we arrived it was very quiet, menu was missing alot of items, no garlic bread, no burger buns, no cheese slices, i was given an alternative but its not great. Some of the seating areas are absolutely ruined, seat covers ripped, foam hanging out, floors not been properly cleaned since it opened by the looks of it. However Food arrived quickly and was alright enough, youngest had a play in the soft play area which is starting to look very tired and is also in need of a good clean. Staff doin the best they can, but alot of room for improvement.

Called in before a trip away with the misses. Had a great all day breakfast. Plenty on the plate to fill us up. Great service aswell

Had a table booked for 5pm, placed out order on the app. Drinks arrived pretty quickly.One starter arrived ’garlic mushrooms’ they were the size of peas and cold. Waited an hour for the mains, the steak and the gammon were black. Never had a steak so overcooked. The veg was nowhere to be seen. The staff slammed the plates down and walked off. Which I’m not surprised at, I would have be embarrassed serving that to a dog never mind a paying customer! Couldn’t find anyone on the floor to complain about the food to so we left. The play area was full of teenagers screaming and swearing, there were a lot of young children on the sidelines who wouldn’t go and play because of the older kids. We definitely won’t be back and would certainly not recommend this place to anyone.

Me and my boyfriend have been here countless of times for some quick cheap grub and ok not every time has been perfect but it's still decent. Last time we went was absolutely dismal. Staff should be embarrassed! We arrived around 7:30 to just grab a burger and a drink. It wasn't busy but had some people in, our burgers took around 30 minutes to come out, a staff member even saw that we had no food and went back to check it had been that long! It came out and they had forgotten the cheese slice on the burger, not end of the world as meal was still reasonably nice. We then decided to get a dessert each before we left and I just ordered through the app. 25 minutes later (Yes, 25 minutes later just for some dessert to be cut up and heated in the microwave) we still hadn't received our desserts yet saw others receiving theirs so I just went up to the bar and simply said it's been 25 minutes how long are we waiting? The bar member behind the bar said someone else had just been up and asked as well and that it shouldn't be long now as she was in the back preparing it. Another 5 minutes later our desserts came and whoever was serving us was VERY lucky she wasn't wearing the food. She actually slammed the meal down and basically ran off. She actually slammed it that loud the couple next to us mentioned it to us!!! We eventually left around 8:50!!!!!! That's how long it took to be served. From around 7:35 to 8:50 and there was like no one in by the end! Desserts weren't even worth the wait. We won't be coming back for a long time. We don't expect a first class experience being cheap pub grub but I do not expect to have my meal slammed down in front of me. Especially when we had been waiting a grand total of around 50-60 minutes for food alone with nobody in. Absolutely appalling, if your staff can't be arsed don't bother hiring them. We've never had such a bad experience before in ANY restaurant and we have been here countless of time before, during and now after the pandemic and this is has just put us off now. We'd noticed it'd gone down hill for a while and put it down to the pandemic but now for this behaviour there's no excuse.

After eating my food, a child pissed in the play area which is a horrible thing to find out after eating

Had a full English breakfast - fantastic value and really tasty. Lovely eggs and bacon. Great service from Becky. Thanks - we'll be back!

Came in on Saturday at around 5pm with my mum, daughter, niece and 4 week old son…..we found a table quickly, we asked a member of staff to clean the table as this hadn’t been done yet and it was done very quickly!!We ordered at the bar as we wanted to swap things on our meal and you can’t do this on the app At the bar we where served by Neil who was very friendly and had GREAT customer serviceHe changed anything we wanted without an trouble and just seemed like an overall happy and helpful guy!!I had my baby with me so couldn’t carry the drinks back with me so this was quickly resolved and Becky brought them to the table with me….once again this was done without any trouble and Becky was very friendly and politeWe ordered 2 mega mix grills as it was a Saturday and these where £7 each on the daily deal, my daughter and niece also had sausage mash gravy and corn….all this food came out very quickly and was all cooked to perfection so hats off to the chef who was making themOur food was brought over by a young lady (I didn’t catch her name) and she was also very polite and friendly! After our food the kids had ice cream, when we asked for them these where brought out very quickly and the girls LOVED themOverall we had a great experience and the customer service was fab!! You can tell everyone wants to be there and is friendly and happy which is always nice to see when working with the publicThank you for a great meal out I can’t wait to come back

Friendly staff, very helpful. Came to the table to advise about drinks as I made mistake on the app. Good food very tasty not our first visit we come for special occasions

Absolutely brilliant service tableaux service with drinks also,I'd recommend anyone coming here.great place for families.

On my way to Manchester and called in for a quick lunch. Love that you can order at the bar again. Had a chicken new yorker as I knew it wouldn't take long. Great meal all nice and hot. Great service too. It was big plate Tuesday so I was told so only cost me £6.50. Be back soon thank you

The food was excellent, piping hot and tasty. although it came out sporadically. I had the steak and ale pie. It was a huge individual pie. Unfortunately I have only given it 3* because of their customer service. I needed to amend my booking so did it with link from email, got no confirmation. It sent a message, still no reply. I telephoned , left a voicemail. You’ve guessed it, still no reply. I ended off cancelling my booking and my daughter booked it with the amendment included.

I booked a table as normal not even on the list when showed reference was told to sit anywhere.Tried ordering some nice food to be told they didn't have items that comes with the dish my starter was at my table before I even got back from paying, alchole and soft drinks needed changing and waited 20min a large family came in ordered and then got main courses before us we waited almost a hour after starter then our deserts turned up 1 hour 20 after we finished main course I asked two members of staff twice about it and all they could do was apologise for the wait which is fine but 3 hours come on.... manager was running around like she was lost one serving on bar but as stated she had no beer pumps working all barrels near enough need changing yet no o e was helping I feel sorry for that young lady she had a que a mile long and complaints coming left right and centre while manager or who ever in charge kept ducking in the kitchen to serve food to which tables got the wrong order all in all a very poor experience when it's normally the best

Went to Cotton Kier for a family meal. Lovely food, friendly staff and kids loved the play area. Will definitely visit again 🙂

We visited on Friday evening and had a lovely meal, the staff made a fuss of our children, they loved the small soft play and activity sheets, it kept them occupied. The services was outstanding and fast. Our drinks came as soon as we ordered them on the app. The food was delicious, red hot and lots of it. We cant wait to return next week with all the family.

Nipped In for breakfast, it was amazing! Such brilliant value for money and it tasted spot on. We’ll definitely be back to take advantage of the kids free breakfast in the summer holidays. Staff went out of there way too make sure everything was as it should be.

Called in this evening and got a lovely welcome from a lady called Kelly. The food wasn’t great and the toilets were disgusting but not surprising really as there were 6 of us and not 1 of us really seen anyone else work as hard as Kelly. She may as well have been working on her own. With more hard working staff like that poor lady this place could be great. Give that lady a bloody pay rise and get her some decent help.

Very good food, enjoyed my burger and brilliant service, very clean and hygienic and very covid safe

Very friendly staff. The food was great and was nice and hot. Great service. The table was very clean and hygenic perfect for a trip out during covid. Food and drinks came very quick 👍👍👍👍👍

Well arrived at cotton kier didn't have a table booked they accompanied us to everything we needed. Lisa was very attentive and gave us everything we needed anything and everythinh we asked for wasnt to much Sharna was amazing from her whole attitude to her service was on point the food was amazing over all an amazing experience will definitely be returning made mine and my nan's day out worthwhile 5 stars

Went in last night for food. You have to order through the app but that doesn't let you change the fries that come with the steak so still had to go to the bar to amend the order. When they brought the food out the waitress put it down and walked off, I had to shout after her to get sauces. My sweet potato fries and scampi side tasted like they'd been cooked in really old oil and the steak had a lot of gristle. No check back from the staff to see if everything was ok even though the pub didn't seem that busy. Really not a great visit.

I have to agree with Carl Pope John was amazing helpful happy funny and quick witted. food was good and drinks too had a really good experience there

Lovely bunch of staff couldn't do enough for you especially under the current circumstances john was brilliant back and forth as it's table service food was beautiful and enjoyed a couple beers 🍻🍻 after will definitely be returning 😀

Been in tonight for a family meal and it was amazing the team could not have done enough for use and the food come out hot and fast what is brilliant when have kids would definitely be visiting again Thankyou for a great evening

Was a lovely meal in pleasant surroundings, the contents of the full English and breakfast burrito were cooked to perfection, all with lovely service from the staff

The service was absolutely exceptional! John was very attentive, and the waiting staff were very pleasant too. However the food was sub standard, underwhelming, but this is to be expected in place like this. Cannot fault the staff though! Well done 👏

Check in was fast, advised to order on app as more covid friendly. Easy to use food arrived quickly. Lovely service, great good for the price. Would come again

We had a lovely time having Sunday dinner at the cotton kier. The restaurant was clean and very well organised. Drinks came very fast after we ordered them on the APP. Food was delicious, the staff could not do enough for us.

We had originally booked tables ready for restrictions easing as a birthday meal however restrictions were prolonged. We still went along and each family had their own table and stuck to it. So even though we couldn't mingle we where still 'close' enough to talk. We all wore masks inside. Yet the fact that 6 children from 6 different households can all mingle in the play area is baffling. Not convinced some of those tables are far enough apart either. Ordering was simple on the app however when it came to desserts, the staff coming over asking if we wanted them now was pointless contact. Hot food came out quickly and was nice enough. Some staff were lovely and helpful some needed a crash course in smiling. It was lovely and quiet which makes a nice change of pace from screaming kids. Would recommend going in at the minute, they have hand sanitising stations at the door and a one way system inside. Staff wore masks also. Almost preferred it better like this than before the pandemic.

Well what a great meal we had yesterday thank you so much it was amazing and the stuff was fab really enjoyed it xx

Lovely Saturday brunch with my family, breakfast was red hot and fast. Service was fast. We ordered on the app our drinks came fast. All the staff looked happy.

We would never go anywhere else. Such lovely staff and wonderful food. We visit for all occasions, on my own for a quiet drink, with the family, with the wife for a date, with the lads for a drink. Always get a nice conversation out of Clare and John.

Fantastic service and amazing food. The staff at the cotton kier have everything well organised with the covid restrictions. Nothing was to much trouble.

Enjoyed a lovely family meal celebrating our daughters birthday with some of her school friends. Great service and lovely food. Many thanks 😊

Popped into the Cotton Kier for a meal with the missus, was greeted at the door by a cheery Rachel who showed us all the COVID safe practices, and showed us to a table in the bar area and sorted us out with menus and advice on the order and pay App, drinks arrived quickly and the food came out in about 15mins, I had a med rare steak and the missus had a big brekkie, lovely food, will deffo be popping in again. Great work Clare and team!

This was an amazing trip out with the girlfriend! Food was great and came very fast, customer service was perfect and the staff were perfect! One very happy customer!

Visited Cotton Kier last night and was served by Vicky who was extremely helpful and friendly as always excellent food, excellent service and excellent value for money.I would totally recommend cotton kier to anyone as one of their regular customers i have always had a great time and excellent value for money.

For the first outing since jan 2020, so glad we came here. Great food and drink. Thanks to Kelly for going above and beyond. And for the staff there for creating a safe and enjoyable atmosphere. I know we’ll all be back soon.

Me and the hubby went for breakfast. I had the veggie breakfast and everything cooked perfectly. Hubby had the big plate full English and he couldn’t eat it quick enough. Service was quick and friendly. Beth and Becky were excellent

Had a great time here today all staff made us feel very welcome thank you to Neil Clare Natalie and Steven for there fast and great customer service we felt completely comfortable and looked after the food was amazing thank you to Danielle in kitchen always making sure everything’s spot on and delicious would definitely recommend 5*

We went tonight as a family of 3 for our first food out since lockdown eased. The staff were brilliant from start to finish. On entry the system of how it would work was explained clearly and we were shown to our table. The food we ordered was really good! The portions were more than enough but just enough room left for dessert. Staff were very attentive throughout our visit and interacted with our little girl, bringing her some colours and a child’s play pack to keep her entertained. We’ve left happy and full! Will definitely be back. Thank you to everyone working tonight’s shift.

Absolutely amazing food and service was brilliant a big thankyu to Lisa Katie Rachel and John for making me and my Nan feel safe and welcoming we will definitely return and Danielles cooking is always on point ☺☺

We visited tonight with the kids our 1st dining out since lock down and wow is all I can say on arriving we was meet at the door and the guy explained all the covid restrictions inside the pub what made is feel a lot better we then order through table service what was great for fussy eaters food come out fast and was amazing we all enjoyed our food and couldn't eat it all the the size so we had to take home thankyou cotton kier team will be back soon

we visited last year before lockdown for the first time. We have been looking forward to coming back, and they did not let us down. lovely food and fast service but above all that genuinely nice staff, nothing is to much trouble and they are just so happy. This is now our go to place.

We love the cotton kier and was over the moon to see them on the to good to go app, its something we use alot. I ordered 3 bags and me and my husband could not believe what we got. Our last taste of hungry horse food until December. We can not wait to come and celebrate the festive season with the lovely staff.We hope they will continue to use the app when they reopen.

We are really missing our local. Having to have carols meals 7 days a week! We managed a last supper on Tuesday before you closed. Beautiful food as always and friendly staff. Stay safe we will see you soon.

Myself & 2 friends attended today & all we'll say is we've had a brilliant couple of hours .. food & service from all staff was lovely .. Sharna was polite & attentive .. Covid restrictions were all adhered to .. We will come again :)

Popped into Cotton Kier for lunch and was very impressed with the Covid precautions in place. We felt very safe, comfortable and were made to feel very welcome. Lisa and the team went over and above to make sure we had everything we needed. The menu was varied, the food came quickly and was very, very tasty. Would definitely recommend and would visit again. :)

Great food great service lisa is brilliant love her so helpful give her a pay rise she so deserves it !

Fantastic service from Lisa, nothing was to much and the food was gorgeous. Also the COVID procedures are great. You can dine safely without worries.

Such a nice change to go out and feel safe. We really enjoyed our meal, we ordered on the app and our drinks came really fast, followed by our food. The food was lovely and red hot. My steak was cooked to profection.

Our first visit and we will most certainly be back, lovely food and the curry deal is really good value for money. Lisa was lovely.

Food and service was great as always. Friendly staff, and quick turn around with food. Food is always lovely and great value for money. Definitely recommend.

we visited for the first time this week after some friends recommended it to us, we have not stopped telling people how good it was. The food is such good value, and the service does not match the price range, the staff could not do enough for us. We both commented on how happy the staff seemed, we asked the lady looking after us if they are made to be so happy, she laughed and said no, told us that they enjoy woring there and that the manager really looks after them, and that shows. we cant wait to come back this week.

I left the cotton kier feeling good, and not just because i was full after a really good meal, but because the pub and staff made me feel good. The girls seemed so happy and upbeat, nothing was to much trouble. Thank you for turning my day around and making me smile for the first time in what seems like a life time.

Not been here for years and it’s still as amazing as I remember! Where do I start with the customer service. When walking in the Alanna straight away told us about the track and trace and all about the new covid 19 rules around the restaurant. One of the only places I’ve seen where all members of staff had masks on properly and wearing them at all time. The service Alana was providing us was outstanding especially at this difficult time and we will definitely come back just because her being so happy and cheerful when serving. She’s a credit to your team. So Thank you once again! See you very soon.

Great visit back last week, brilliant service and the service and food was spot on. Covid has shaken up everything but these guys are doing their best to bring some normality and provide fab food & service. Heading back there today. Thanks and hope you stay open.

Lovely welcome of the lady who was front of house she safely asked us to to do track and trace and run us through how to order through the Green King app she was very attentive and took the time to ask how we were breakfast was served quickly and all very nice great service great staff nice and clean

I order the wrong pizza on the app and was going to take it home for the other half to have. I wanted the new yorker but accidently order a meat feast. The manager (Kelly)insisted to exchange it at no cost and was very polite and lovely. She also spent a bit of time being extremely lovely to our daughter which I see as going the extra mile.All servers were extremely polite and a relaxing environment all round

Came to the cotton kier today for a family meal we hadn't booked but the lady on the door was so welcoming and found use a table at no trouble she explained all the new restrictions felt very welcome the lady who toke our order was so helpful with using the app thankyou cotton kier

Went for breakfast this morning. On arrival we was told about the one way system, hand sanitising and about wearing our mask unless seated. The lady said we could have someone come and take our order or use the app to which she offered to help with. Food was great like always and was not waiting long. Amazing service. We will be back again soon. Thank you

Went with my partner and 2 children.Yhe food was absolutely amazing. We have been here numerous time's before always been ok.But credit where its due best food we have had here over the years. Staff were very friendly. Strict covid rules in place. Will be returning soon.

From the minute we walked in felt very safe and clean. Well organised. Clare, John and the team where very helpfully and friendly. The breakfast was cooked perfectly. We always enjoy a visit to the cotton kier glad to see it’s back open.

I have been looking forward to a cotton Kier breakfast for weeks, we have missed the food and the staff very much while they have been closed. Usual excellent cleanliness and friendly service. We will be back soon.

Best burger I've had in a long time. Green monster burger is awesome. Was told it was David who was the chef. It was cooked to perfection. Juicy and fries crispy and hot.

Excellent experience today, very quick and easy, perfect ordering system, aswell as track and trace, everything can be done at your table, fast super service,and very pleasant staff, Rachel our waitress was lovely, great experience all round ,well done Green King 🤴

Really friendly service, amazing staff and lovely atmosphere. Very clean environment. Clear guidelines following new Covid measures which made our experience much more enjoyable

Went for a meal on a Saturday lunch time. Took advantage of the daily deals and the kids meals were great too.

Very friendly welcome from the host sarah who seated us and took care of our orders n service. Food was good and didn't take long to come. Will be visiting again soon.

Lovely food and service as always. Our server, Laina was attentive and friendly. 4 very happy visitors.

Great visit today. Full Covid-19 procedures explains. Place was clean, order was taken politely & drinks brought over swiftly. Food was piping hot & delicious. Lisa & Lucy were great, very friendly & polite. Great experience, will definitely be back.

We booked a table to enjoy the final 50% off, no complaints about the food, but it was the service that stood out. Such happy staff really friendly. They where doing some fundraising for charity and was so polite in asking us to join in, we won two prizes on the tombola. Laina asked us for some feedback if we had time, she was really helpful and friendly.

What a lovely little pub We came today but we not book we was just trying our luck Sarah and Becky was very nice and managed to get us a table while they was very busy the food was very nice and a good temperature to. And even tho the place was busy the food came out in about 15/20 minutes and my drink was at my table in minutes great service with a smile the staff are so happy and smiling, the Macmillan Tom-bola is a great idea I won I a little something aswell and mad my visit that little bit more fun, love what ever the managers are doing to the staff to make them so happy it’s just brilliant xx

Came for food tonight with family such an amazing place and great staff, Sarah seated us and talked us through everything ver. Polite food was great I will definitely be returning

We celebrated here with a meal for a family members birthday. It was a lovely evening with a very nice meal. Quality of food and service was excellent value for money. Staff were very efficient and pleasant.

Great food with a great price tag! Sarah sat us down and brought us our drinks lovely girl and Pleasant to talk to! Food came in a Reasonable time nice and hot and tasted great, loving all the safety measures put in place and all the cleaning that goes on. Definitely will be back and most definitely will be recommending

Came here for some dinner. Jade served us on the bar. Was lovely and ask us everything we needed, from starters to mains and desserts, as well as drinks. Everytging brought to our tables. Felt really relaxed. Food came and was delicious. Lisa and Lucy was very helpful and got us everything we asked for. Will definitely be coming back soon.

Good food, cooked well, great menu range, friendly staff. Will defiantly use again and can recommend for a good reasonably priced meal with family and friends.

Called on the off chance we could get a table, had an outside table, table was cleaned before we sat down, the COVID measures implemented were extremely impressive, reduced tables for safe distance, tables cleaned and marked as cleaned, staff wearing protection, one way system, table service once served. All staff were amazing, especially Laina. Food was fast, excellent and hot. Fantastic family experience.

Not the first time I have been here but it never disappoints. Another family visit. Food was delicious like always and the staff where so polite and very helpful. I always fine myself going here as I'm never disappointed. Thank you Cotton Kier

A table was available without booking for us which was fantastic. I found the service to be amazing. Launa Rachael and Emily were delightful. The food was warm and tasty overall a magical experience. Well done team.

Iv been here a few times and I was looking forward to going back, they have changed so much to keep us safe, from having someone to greet you on the door to screens up at the bar, it feels very safe considering what's going on, I ordered a mixed grill and the food was amazing, so hats off to the chefs, a special mention to beckii, who made sure everything was good and made sure I had everything I needed. I honestly can't fault the place. Thanks

I have been to the cotton kier on three occasions and enjoyed the food. The staff are very pleasant and welcoming and during Covid restrictions went out of their way to make you feel safe. I will definitely return and enjoy the atmosphere againThanks to all the staff.

All the staff were really friendly and helpful, Emily, Laura, Lisa and Rachel all really seem to get along to make the atmosphere really friendly and keep everything running smoothly. Food is really nicely done there. I tried the mixed grill and everything was cooked perfectly.The pub itself is atmospheric with exposed beams and a nice location.

Went for a late tea time treat and was more than happy, food came on time hot and service with a smile and nice chat from Racheal, will definately be back, lovely evening x

Back again tonight. Food was great and service first class. Cant fault the place. Well organised restaurant. Until next time.....

Really impressed with the service we received tonight at the cotton kier. We have been a few time since reopening, and it just seems to be getting better and better. The staff are so happy its infectious. The food was delicious and tasty, such good value for money.

Had a lovely evening here the food was lovely and Rachel was very helpful.Thanks for a great evening

Great meal that me and my mother and sisters had the food was amazing and the server lucy R was great and very helpful and felt like warming great staff.

Fast and friendly service,food was amazing.Rachel made our children very welcome we will be returning

Had a great meal and great service from the staff especially from Laina and lucy R, would recommend 😊

Had a great late birthday meal great food and amazing service from Laina and Lucy R would most definitely be coming again

stopped off for a bite to eat and was not disappointed, this place has had a bad name in the past but seen and heard some good stuff about it so thought I would give it ago. was really impressed with all the covid stuff that was in place but was even more impressed with the service we received. we only had a light lunch but still got top notch service. everyone was so happy and polite. I don't know what you are doing to you staff but its working.

Called in for a bite to eat was very happy with the service from Natalie she was very helpful will be coming back social distance was great and cleanliness was spot on cant fault them

Came for food today and was greeted by kelly brilliant service all the way threw amazing food as always everything on point felt really safe whilst being here 👌

Called into cotton kier after work for some food and as always the service was brilliant. Katie the waitress went above and beyond to ensure my visit was a safe and a pleasant visit. Will certainly be calling in with the family in the near future. Keep up the good work katie and others.

Very friendly staff the waitress sarah was very friendly and polite, the food was great came fast and was well cooked and prepared the atmosphere of the place was excellent and was clean and kept to the social distancing rules An excellent time and will be eating here again