Cote Brasserie in South Gloucestershire

So we haven’t been back to Cotes Wokingham for a couple of years as we were so disappointed with the fact that we were told they couldn’t make plain pancakes for a desert ,as they came pre-made with chocolate sauce. ( shocking ) the easiest thing to make in the kitchen . So it literally left a bad taste considering it’s supposed to be a fairly high level restaurant chain. So after couple of years we thought we would give it another try as the service and restaurant was always lovely. So we went last night and it wasn’t full by any means , decor looks lovey and young assistant manager girl who greeted us was very pleasant. Sadly that’s were it ended - Ordered a bottle of wine which the waitress pored the first glass then that was it , I ended up topping up our glasses myself . Our table was the only table which didn’t have a lit candle the whole time ( I know that’s not the end of the world ) Then the shock again came when ordering our food , my wife does not like puréed / mashed potatoes and the two dishes she liked had puréed potatoes so we asked the waitress if the chef could do an alternative. YOU GUESSED IT- No sorry the kitchen cannot as is comes pre-done So basically all the meals apart from Steak are microwave meals . And they know how to charge too Disgusting!!!! Then when the food came out starters were just ok my French onion soup could quite easily been Heinz tinned . My Main course was Luke warm and pretty tasteless , my wife ended up with Salmon served with Chips ( very strange ) At no point did the waitress or any member of staff ask if our food was ok , if they had I would have advised that my food was like warm and very bland too So disappointing so I got up from the table to find the assistant manager lady that greeted us to express my disappointment without making a big scene in the restaurant and also to advise that I’m not happy to pay service charge as it was appalling . When the bill came granted she had taken my meal off the Bill but there was still service charge on our bill . Unbelievable can’t believe how bad the service was , it’s a real shame as it really looks the part of a high class restaurant but sadly that’s where it ends Definitely won’t return again such a shame .

We dined here for my friend's birthday lunch, there were 9 of us. We were looked after by a Waiter called Hennessy (best name ever!). He was so friendly and accommodating and gave us amazing service, refilling our wine and took a group photo for us. We are Cote fans anyway but had such a lovely experience and would go to the Wokingham restaurant again. Shout out to Hennessy, just made our lunch that much nicer.

Excellent French food. Seafood was great as was the beef bourginon. A good selection of wines. Desert was good. The after dinner liquor coffee was excellent as was the selection of Desert wine. Staff were polite and efficient.

I am totally discussed at this restaurant & advise anyone not to visit! Iv been going here for years and the management has changed! Not only did the manager who served us prolonged our starters and mains! She then came up to us and asked us to pay the bill before we had our food! I have never felt so embarrassed and judged when we was nothing but polite! There was zero reason behind this! Stating it was new policy! Yet was not on website! She should not be a manager! I have never felt so humiliated yet we still paid our £165 bill and had our food! We should have walked out ! Disgusting behaviour

Yet another great meal at Cote last week end. We have missed our many visits to Cote during lockdown. Service and food, always very special. Unlike many of the poor quality restaurants in Wokingham, Cote stands out as being quite exceptional.