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4.2

Based on 3.577 opinions finded in 2 websites

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Nº 491 in 898 in Bath and North East Somerset

Nº 86 of 180 Other cuisines in Bath and North East Somerset

CUSTOMERS TALK ABOUT DISHES WITH..sandwichchickeneggporkcookedavocadooldcoffeesteakeggsbaconfishtapascheesesaladbeautifulcool

comment_iconOpinions

Lovely to see the place again, had very nice cocktails and a very nice chill!

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Niall Porter . 2024-11-08

MORE AT Google

Booked a table so we could eat before a show in Bath at the Forum (Ed Gamble, highly recommend!). Had to call them on way there to move booking as we were running late - no problem at all. We were seated straight away, server was amazing (wish I had asked his name, he was brilliant). Explained we were running late so he did everything he could to speed things along. Food was really good, lovely atmosphere. But it was the friendly attentive service that made it fabulous. Thank you.

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K T . 2024-11-08

MORE AT Google

Such a great atmosphere and amazing food and staff too! Really enjoyed our lunch here :)

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Helen Chambers . 2024-11-08

MORE AT Google

The atmosphere is great, the staff efficient and friendly. Never had a problem here.

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Gary Potter . 2024-11-04

MORE AT Google

Very nice decor but this didn't make up for the bad service. I've been before and the food has been really nice albeit a bit cold. I have been recently and the restaurant has been quiet. The staff have been talking amongst themselves and it's been over 20 minutes before anyone even came to take drinks. We just left. It was unprofessional and a shame because I've had good experiences in the past

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Chris Wright . 2024-11-04

MORE AT Google

An incredible and unique place. Several spaces including a terrace for having a drink, eating... truly incredible. Porn star martinis served with a shot of prosecco are divine. The prices are in line with the quality and authenticity of the space, which is normal.

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Faustine JEHANNIN . 2024-11-04

MORE AT Google

First time at Cosy Club last night and thoroughly impressed. Gorgeous venue, really lovely, professional, down to earth staff and food was so tasty !! Separate menu which for gluten free which the staff were all knowledgeable about. Thank you.

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S B . 2024-11-01

MORE AT Google

The place is amazing but the dishes are very small, not all at the same quality, and the service is quite poor. We will not come back again

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Dafna Yanay . 2024-11-01

MORE AT Google

Ordered the Coronation Chicken Burger, very disappointing- no flavour and chicken over cooked. When asked “how was your food”, I gave our server that feedback. I was told the burger “can be a bit like that!” Certainly not worth £16.99.

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Stu Monger . 2024-11-01

MORE AT Google

Good quality food, but portion size does not reflect prices charged

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Talar Deg . 2024-10-30

MORE AT Google

Always a great buzz here and enthusiastic team of staff willing to help and serve great cocktails. I have never eaten here but the drinks are great. The only reason for a 4 star on atmosphere is the ability to allow children in with irresponsible parents who allow them to sue it as a creche whilst adults are trying to escape youngsters!!

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Neal Wood . 2024-10-30

MORE AT Google

Disappointed...portion was not generous and service was a tad slow. Like catching the eye of cabin crew on their way to their bunk rest! Also, don't try the avocado mushed with peas. It's not for the faint hearted.

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Sunny Montague . 2024-10-26

MORE AT Google

Cold food, they microwaved it and still cold. The waiter did tell me he would ‘see what he could do’ and then did nothing. They even tried to charge us for it. Wine was a screw top and not good. Location is the only thing it has going for it. Spend your money and time somewhere else.

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Laura Facey . 2024-10-26

MORE AT Google

We visited yesterday morning for breakfast and had an excellent experience from start to finish, thanks to Cameron. We were seated on the terrace and Cameron was super friendly, professional and efficient, especially when we told him we were under slight time constraints due to having a train to catch - he let the kitchen know and also sorted our bill early for us. Food was excellent, coffee was particularly good, setting was great and the service was above and beyond - thank you, Cameron!

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SadieGD87 . 2024-10-26

MORE AT TripAdvisor

The atmosphere was lovely and the service was very quick. The food and drinks were amazing and the staff were attentive. Lovely, highly recommend.

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Oliver . 2024-10-22

MORE AT Google

Really lovely place. Excellent flat iron stake perfectly cooked. Nice cocktails

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Helen Robinson-Tsingos . 2024-10-19

MORE AT Google

Food was served cold, very expensive for the quality of the food. Something in it wasn't cooked properly and I ended up throwing up an hour after eating it and now I'm suffering with stomach pains. 100% won't be eating there again

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Kieran Reynolds . 2024-10-19

MORE AT Google

So let down on this visit. Had been here once before last Christmas when it was busy but the food and service were great. However, this visit has totally changed my opinion and by looking at recent reviews the staff are not learning from their mistakes! My food and plate were not hot and my fish was not cooked all the way through - though the waiter insisted it was checked with a probe, even my friend could see it was uncooked across the table! As it was the last portion available they offered to recook it!!!! I declined and chose a starter to replace my meal as we were visiting the Forum and were short of time due to the length of time it took to serve us. No-one had checked to see if our food was ok, as I had to call someone over when I noticed my fish was uncooked. No-one offered dessert and we had to ask twice for the bill. My friend had breaded chicken which was dry and hard - ugh! On another note the hooks on the inside of th ladies toilet doors are inadequate and one customer shoved the door so hard when I was in the loo that the hook detached from the loop and the door swung open. Had booked a table of 4 for Christmas but won't be back now. If you can't cope with the bookings then don't take on so many

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107Kimbo . 2024-10-17

MORE AT TripAdvisor

Lovely setting, huge chandeliers, rustic decor. Staff is very friendly. Food is expensive for what you get. House red wine was delicious. MUST book during weekends, or you will be waiting!!

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frenchval88 . 2024-10-14

MORE AT TripAdvisor

Had a lovely meal at Cost Club in Bath! The team were incredibly friendly and accommodating. The location in the city center is perfect, and I was delighted to find plenty of allergen-free options on the menu. Would definitely recommend!

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Tomas Stancek . 2024-10-14

MORE AT Google

Nice little restaurant in the Southgate area of Bath. I felt that the food (breakfast) was a little overpriced and was a bit on the stingy side, although it was tasty enough.

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Andy Alford . 2024-10-07

MORE AT Google

We didn’t even get a “Hello” just greeted by a very grumpy man whose attitude stunk! I’d taken my friend to cheer them up and this was suppose to be a treat. I understand you’re busy but to be spoken to like that was awful! I would recommend being a lot more kindness. I wouldn’t recommend at all. The guy whom I assumed was the manager muttered under his breath when we asked for a table and said “Oh someone else will deal with you!” And stomped off. Common, we all have stuff going on but don’t take it out on the customers.

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Prim J . 2024-10-05

MORE AT TripAdvisor

Great place , food delicious, service top rate ! Nice atmosphere.

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EUNICE ZIJLSTRA . 2024-10-02

MORE AT Google

Amazingly cozy 😀 super yummy food

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Ian Croasdell . 2024-09-30

MORE AT Google

Met a friend in Bath and we decided to try Cosy Club for lunch. Unfortunately very disappointing. I had the prawn massaman curry. Really tiny portion (looked like a child’s meal to be honest), only 4 or 5 prawns and it was mostly sauce, with a couple of spoonfuls of rice. Not even a poppadum or bit of bread. For the price felt like a total rip off really and I was left still hungry. My friend had a burger which was also pretty small and dry looking. It’s a shame as it’s a lovely setting , but won’t be returning as the food quality was very poor for the price.

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Leah Fisher . 2024-09-28

MORE AT Google

Awesome place to meet friends and family

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Shanes Woolmore . 2024-09-25

MORE AT Google

Great Experience and will certainly return. Atmosphere, Staff, Food and Cleanliness Excellent. Great value for money. Well done to all and keep it up.

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alan . 2024-09-25

MORE AT TripAdvisor

Went for breakfast - I had garden brunch which was great. My pal had the poached eggs and avo - they mixed up order because I'd changed from. Having the same but I added bacon. I don't blame them for the mix up but when we pointed out that my pal hadn't ordered bacon they took it to kitchen, removed bacon and brought it back. She's a veggie and we had to ask them to make another. They sorted it but was surprised at what they did initially.

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Sheri Wallace . 2024-09-23

MORE AT Google

Great location, balcony views whilst you eat or drink are brilliant. Nice atmosphere, great decor. Friendly helpful service and usual great food menu. Good non meat options. Would recommend

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Justine Jones . 2024-09-21

MORE AT Google

Great place to meet with friends , food Is good and reasonably priced

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ELAINE REYNOLDS . 2024-09-21

MORE AT Google

Lovely outdoor terrace overlooking the centre of town. Service is top tier, food affordable for the quality and lovely atmosphere

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Emily . 2024-09-20

MORE AT Google

Good food and drinks and very good staff

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Paul . 2024-09-17

MORE AT Google

Good food and drinks and very good staff

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Paul . 2024-09-17

MORE AT Google

Nice place, bit pricey but worth it. Friendly staff, great cocktails and decent food. A very engaging experience.

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al d . 2024-09-13

MORE AT Google

Nice place, bit pricey but worth it. Friendly staff, great cocktails and decent food. A very engaging experience.

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al d . 2024-09-13

MORE AT Google

A lovely relaxing place to meet up for drinks. Did not try the food.

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Gavin Jones . 2024-09-12

MORE AT Google

Lovely dining experience! I had steak with my friend to celebrate my birthday. The food and drinks (cocktails) were delicious and when we had a mixup with the food the staff were great and quickly fixed things for us as well as discounted our meal due to the short wait we had for the amended dish. George in particular was very friendly and thoughtful making sure that we had everything we needed and I enjoyed chatting to them :)

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Avocad0ess . 2024-09-11

MORE AT Google

Loved every dish, also dog-friendly place 🔥

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Mariia . 2024-09-10

MORE AT Google

The Cosy Club has always been a good spot for brunch. On this occasion (Saturday morning) it was extremely busy as could be expected. Unfortunately there were a few let-downs, some of which could potentially as a result of this: -Orange juice is not fresh, but rather from concentrate and from cartons. Had to return it as it tasted very unpleasant. -Food took about 1-1.5hr to reach us, which for breakfast seemed a little long. Oh well, it was busy. -Food was lukewarm when it arrived with us, which put a damper on the experience. Not cold enough to complain or send back, but not hot enough to fully enjoy, either. -Menu said on the classic breakfast 'egg any style' and then refused to make a boiled egg. Very strange? For a place that screams 'luxury' with its interior and customer service, it seems a shame that the quality was let down like this during our visit.

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Benjamin Venn . 2024-09-09

MORE AT Google

Cosy setting but was ruined by hair in food, was only offered a substitution or refund for that specific item rather than any compensation for ruined lunch. Most other places give lunch away for free or go further. Extremely disappointed

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Joel . 2024-09-08

MORE AT Google

Great cider options and tasty food

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Meryl Bouwer . 2024-09-07

MORE AT Google

Great place to sit and people watch while having a drink and some food.

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Julie Hayward . 2024-09-05

MORE AT Google

Love this restaurants !!! Pancakes and avocado toast is the best combo btw ;)

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Emina Morfin . 2024-09-02

MORE AT Google

Booked on a Sunday afternoon. Service was ok, there was a large party of around 20 that seemed to be getting all of the staffs attention but, staff were very friendly. Food was not so good though. Chips and onion rings cold. We weren't sure whether the cosy club sandwich was supposed to be hot or not as it came out lukewarm. We'd come back but would try something else on the menu.

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Adam Hooper . 2024-08-19

MORE AT Google

A good recommendation in Bath to Abe des. Very nice covered terrace on the 1st floor!

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Wolfgang Mainz . 2024-08-19

MORE AT Google

This visit was for a work event so there were 70+ people and I have to say they did handle this well although they left our table until last as they wanted a full table before they served us, when we pointed out that everyone had arrived we finally got a drink and our shared starters which were very good. My main course of fish and chips which had a £2 supplement was very disappointing as the quality was that of what would have come out of the freezer at a supermarket it certainly did not seem to be fresh. We did not have desserts so I am unable to comment on those. Overall the restaurant and staff were good considering the amount of us they were serving but I was a little disappointed with the food.

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Sarah Garlington . 2024-08-18

MORE AT Google

This is a lovely restaurant, with sympathetic decor and I'd definitely return. There's plenty of seating indoors and more seating outdoors on the balcony. The customer service is excellent. The young man who served us drinks was very knowledgeable when asked about the wines. They cater for food allergies very well. Our friend is dairy free and her meals arrived with a red flag. I ordered bread and when it was brought to the table, our friend was told that it wasn't dairy free. They take allergies seriously, which is reassuring to know. The second young man who served us was extremely personable, and the food was very good and well presented. We had a lovely evening. I have no hesitation in recommending Cosy Club.

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Carole Ash . 2024-08-12

MORE AT Google

We ordered three drinks the place was practically empty and they took sooooo long to arrive. We went to pizza express after which was packed and had to wait for a table and the drinks and food came so quickly??? Do not order any of the matcha drinks, they tasted horrible. Not sure why they decided to slap matcha on so many of their drinks but truly terrible especially after a long wait.

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Rella Z . 2024-08-09

MORE AT Google

Food very nice, and the staff very accommodating

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andy newman . 2024-08-06

MORE AT Google

A very lovely place to spend the afternoon working on one's laptop, or to enjoy a few drinks with friends in the evening. It's a really nice spot, with a lovely atmosphere. Would happily let the hours drift past while chilling on the sofas.

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Blue Rhythmic Night . 2024-08-06

MORE AT Google

Always a great atmosphere. Menu has dishes to suit most palettes.

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Dina . 2024-08-06

MORE AT Google

The cuisine was not that good and it was expensive, the service was ok, the best thing about this place is the terrace and decor

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Josée Lemire . 2024-08-05

MORE AT Google

A great place to visit for breakfast, lunch or dinner, excellent gluten free options.

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Helen Motture . 2024-08-02

MORE AT Google

The staff are lovely and accommodating but the food is awful. We didn't book but on arrival, the staff were happy to help and said we could wait for a table and have drinks while waiting. The wait took longer than expected but it meant we got to sit on the balcony outside which was lovely. We ordered food quickly and got more drinks. The food took ages to arrive (in fairness it was a busy lunchtime) but when it did, it tasted awful. the fish and chips was a piece of cod swimming on a watery soup like sauce. The chips come separately (I guess that's so they don't get soggy) it tasted awful so ended up eating the chips with ketchup. the pancakes were dry and crispy on the edges, had to cut the edges off so the kids could eat them. this was on the kids menu but came with a very tart sauce and strange crumble mix which they didn't like (not kid friendly) some of the group ate their food but others left quite a bit. we didn't see the paint in raising the issues because everything was taking so long, staff were very busy and we had plans for the afternoon so couldn't wait any longer. This is a lovely place for cocktails, the balcony is great on a sunny summers day and the coffee is nice but I would not recommend the food. takes too long and it's trying to be fancy but its just weird! The waiting staff are doing a great job so this is not aimed at them at all. It's a busy place but the menu needs an overhaul.

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Joanne B . 2024-08-01

MORE AT TripAdvisor

Food was great, service poor, very slow, but staff were pleasant.

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Julie Le-Pine . 2024-07-31

MORE AT Google

I had a coffee at cosy club on their lovely balcony. The atmosphere was buzzing and lots of people having brunch. The coffee was lovely. I was slightly confused though as I was told to order at the bar, but when my friend came she had table service.

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Georgie M . 2024-07-31

MORE AT Google

The staff stood out the most here, otherwise, we’re talking chain.

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Kadir Guler . 2024-07-30

MORE AT Google

It's okay, not my favourite cosy club

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RFitz . 2024-07-30

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Proper gutted with this visit, been here so many times over the years, and the food and ambience is always amazing. Whilst our server was great, one of our drinks took over ten minutes longer than the the rest of the party, the eggs were overcooked and soggy and the rostis were overdone and dry.

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Luisa C . 2024-07-28

MORE AT TripAdvisor

Thoroughly enjoyed my visit! The food and atmosphere were lovely, but most of all my server Hamid was incredibly attentive & made me feel really welcome.

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Brianna Dorning . 2024-07-27

MORE AT Google

Lovely food. Friendly staff. Fab atmosphere

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Sam Tubbs . 2024-07-26

MORE AT Google

Very good moroccan chicken and the atmosphere is great! Long wait for the food and the portions were a bit small

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Weronika Karwowska . 2024-07-26

MORE AT Google

I always have a great time when dining here. Love the bar/restaurant especially the terrace. Food is always great and the service is excellent. A special mention to our lovely French waiter (sorry didn’t catch your name) who is so welcoming and friendly. Fantastic service. Merci Beaucoup:)

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The Gekos . 2024-07-24

MORE AT TripAdvisor

Good food and drinks, a little on the expensive side for what it is.

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Jack Barnett . 2024-07-23

MORE AT Google

Beautiful restaurant, absolutely lovely environment. Very friendly staff. I really enjoyed my breakfast but I feel like maybe I could have chosen something nicer, the coffee was okay, could have been a bit better, very small flat whites. But overall a great experience. I'd go back to try more!

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Katya Zoio . 2024-07-21

MORE AT Google

Should've gone elsewhere I reckon. Waited 45 minutes for overcooked eggs beans and a mushroom and undercooked potato and sausage . Pancakes and syrup definitely lacks syrup . Not impressed at all , Update , Still the slowest place in Bath to get food. Entertainment comes from the staff tipping fries over a customer though 👍

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shaun wilson . 2024-07-21

MORE AT Google

Unfortunately the breakfast was almost cold...the location was beautiful

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Anna Chiara Zorzi . 2024-07-18

MORE AT Google

Wonderful food in a great atmosphere

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Kim Woodruff . 2024-07-18

MORE AT Google

I'm a fan of The Cosy Club and Lounges far and wide, I've never had a bad experience with service or food.... until today. I should preface this with the restaurant wasn't overly busy, it was a pretty wet and horrid day out. It took a good 20 minutes before drinks arrived to the table, and another 20 - 30 minutes before food was served. The entire time we where there we weren't checked in on once. Noone asked if we wanted anymore drinks, if our food was okay... nothing. Not even when they collected the plates did anyone of the suddenly three waiters / waitresses ask. And had they asked, the food wasn't great. A real disappointment, cold food, rubbery eggs that resembled play food. Solid bacon, microwaved beans, cold chips, cold burgers. it wasn't at all what I'd expect from a Cosy Club or Lounge. Sorry chums, but after today I won't be coming back.

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Alex Illustrates (A.T.S - Illustration) . 2024-07-15

MORE AT Google

Yummmyyyy Cali brunch❤️ Thank you so much xx

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ANNA STOKLOSA . 2024-07-14

MORE AT Google

Great food , great service and atmosphere,

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Julie Bodman . 2024-07-13

MORE AT Google

Tremendous cocktails. Good atmosphere, good vibe, nice staff. Dog friendly too which is great and 2 cocktails for 12.95 is a winner

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noble0803 . 2024-07-13

MORE AT TripAdvisor

Really liked the venue, really different. Very good service considering it was so busy with big groups. Were excellent with the food allergy on our table and nice touch with a drink for the birthday girl. Only thing i would say that it isn't cosy if that is what you are looking for but it is definitely worth a visit

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emma saville . 2024-07-09

MORE AT Google

As the name suggests, welcoming and cosy. The dishes were inventive and fun - smoked fish patties, masaman cauliflower, the fancy burger and more. Highly recommend the cocktails and deserts too. As usual dove in before anyone had the chance to take a picture.

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Rachel Lyubovitzky . 2024-07-09

MORE AT Google

Food was excellent. Staff was excellent. But took a long time.

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William Appleby . 2024-07-08

MORE AT Google

Went here for a late lunch with my mum, we sat outside under heater as it was a little cold and that was great, We ordered food and drink and the server was lovely we then waited 30 minutes for our food to arrive, we asked about our starter as it hadn't arrived. We were told it was coming ... Once we had nearly finished our main, it then arrived. We had the bellypork and wasn't worth the money. The rosti tasted burnt, and there was the tiniest amount on the plate for nearly £9 the main was lovely, but I just felt it was a disappointing first time experience and cost nearly 60 pounds for such a small order of food. The staff were polite and really apologetic about food being late and starter being forgotten. I would recommend trying for yourself at least once as it was a lovely building and environment 😊

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Lilly Lee . 2024-07-05

MORE AT Google

Well, I've been to lots of Cosy Clubs and this one fits their style but usually the staff are bubbly and bright. Not today, perhaps as it was late Sunday afternoon. Long faces and couldn't care less attitude. Despite the place being 10% full, our first round of drinks took 25 minutes to appear. Food was OK, no better than that. Won't be rushing back sadly as I'm a big fan of Cosy and Lounge brand 😕

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Nick Adams . 2024-06-30

MORE AT Google

We thought, as the name suggested that it would be a cozy restaurant.... nothing like....it was huge!! Anyhoo, great menu and the food was really, really tasty, our server was Tabitha, who was absolutely brilliant, attentive, welcoming and really funny... thankyou Tabitha!🥰🥰 I will highly recommend this restaurant to anyone who is visiting Bath 💞💕💞

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melanie evans . 2024-06-30

MORE AT Google

Great place, lovely food, lovely atmosphere highly recommend 👌

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Katie Howard . 2024-06-29

MORE AT Google

We went to the restaurant as we came from another city. Don't be fooled by the atmosphere. If I cooked home, it would be better. The portions were very small while the food taste was average to below average. We ordered the salmon fishcakes, one British burger, and one salmon. The fishcakes had the same kind of taste as the ones you get from the supermarket with the difference that they were more dense...by the way only 2 fishcakes without anything on the side. Burger, just let's say do it home. As for salmon, I couldn't even fill up after it. Very small and average taste. Also, this place Has No Fish and Chips!!!...And also this restaurant does so much discrimination on who they employed as workers...there are 0 straight people...THIS SAYS A LOT ON DISCRIMINATION!!! ...AND NO ETHNIC MINORITIES

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Kyriakos Vassilas . 2024-06-29

MORE AT Google

My parents have been visiting here for years. My father passed two years ago so it was a bittersweet experience going with my mum as she loves it. We were not disappointed, right from the start we were given a warm welcome and we sat on the balcony which I was really pleased with. The menu whilst not overly fussy was just right. I had a dirty burger (amazing taste) and my mum had pancakes with bacon and maple syrup which she really enjoyed. We had planned later in the day to get a cake and cuppa at a small cafe in the town but in the end went again to the club for yummy dessert.

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Noukle . 2024-06-27

MORE AT TripAdvisor

This is not a 5 star restaurant but it is a wonderful place to go for a simple and tasty gluten free meal. The staff were all great and the atmosphere was really relaxed.

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Daniel Webb . 2024-06-26

MORE AT Google

Easy place to eat, advise booking a table as it is very busy

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Colin Reddington . 2024-06-22

MORE AT Google

Great food in a lovely location . We had lunch on the balcony overlooking the shopping area watching the world go by . Attentive service and reasonably priced food . Can't ask for more !

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Alberto Ubaldi . 2024-06-21

MORE AT Google

Lovely food and staff. The service really was very welcoming from the initial greeter...he was fabulous! Just 2 less stars for the weathespoons grimness of the place...quite dirty, unfortunately cold food, and shocking state of the bathrooms. Dirty, no soap, no loo roll...GRIM! Very flimsy doors that open (when locked from the inside) at a single push from ppl testing the doors. EDIT: I really appreciate their personal response to this post, and their strive to improve the bathrooms. That really inspires me to go back. Thank you for taking the time to take this seriously!

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Caroline . 2024-06-21

MORE AT Google

Great atmosphere inside looks really nice and fancy. The beef croquettes were absolutely delicious and Mac and cheese was nice however very small portions. Seabass was really good really enjoyed that I’ve had it twice now:) wish there was more veggies but all good. Steak was good but could have been more tender. Overall would still recommend and come back!

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Karolina Asaciova . 2024-06-16

MORE AT Google

Great selection of vegetarian and gluten free breakfast dishes. Service was really friendly.

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Lynz Radz . 2024-06-15

MORE AT Google

Really mediocre food. I was alone and asked for a table. Was told every inside table is taken. Coming from Asia, it was too cold for me to sit outdoors and don’t fancy the food turning cold so quickly. Settled for bar seats with lunch.

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XH Tan . 2024-06-15

MORE AT Google

We had starters to share. The chicken was good. Overall not exceptional. Lovely place though.

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lisa murray . 2024-06-11

MORE AT Google

Loved the cosy club. Service food and vibe all fantastic!

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julian griggs . 2024-06-10

MORE AT Google

Grate food and atmosphere not cheep though

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Steven Kerfoot . 2024-06-06

MORE AT Google

Great place to meet with friends, very inclusive. Wine ridiculously expensive!

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Trudie Scholes . 2024-06-05

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A really nice quirky restaurant to have lunch in. Great staff and service. The food was exceptional and well worth the money. Didn’t have to spend an arm and a leg for a top quality dining experience!

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Jack Bryant . 2024-05-28

MORE AT Google

It takes much too long to get food once ordered. 0

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Danielle Harris . 2024-05-27

MORE AT Google

Beautiful place. Amazing atmosphere, the food was little underwalming as i dont think it was seasoned enough

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Afraa Hisam . 2024-05-18

MORE AT Google

Went there with a group of friends, all visibly muslim, and the treatment was horrendous. We were made to pay upfront for the food, which has never happened to us before, even at the Cosy Club in Bristol. We then spent 1hr and 20 mins waiting patiently, wondering why the 3 tables around us were served, finished and cleaned, all while we still waited on food to arrive. At one point a member of staff came to tell me that the dessert I'd ordered had run out in the kitchen and they would refund me that item- we asked about the wait and he said that it's on the way and should be 10 more mins...... it was not. After an hour and half wait and being ignored by every staff member we tried to make eye contact with, we spoke to someone at the front desk who introduced himself as the manager (John). He went to the back kitchen to check (after 5 mins of asking us ' are you so very sure your meal wasn't brought to your table? really?'). He returned and told us the kitchen had received the order but it had not been started on. He then asked if we even wanted to stay anymore. I've never felt so disrespected in a restaurant, it was so blatantly clear he did not want us there and insinuated we should eat elsewhere. He did not offer any solutions and instead kept telling us we had made an order and paid so now we should either wait or leave. Complete lack of empathy and basic customer care skills. No apology was given regarding the wait. No refund or discount was offered, and on top of it all, they'd made us pay upfront for food that did not arrive and a dessert that did not exist! John then went off somewhere and was replaced by another lady who told us his shift had ended and so he left. At this point we decided to leave and the lovely lady did apologise and offer us a refund. Found a lovely Lebanese restaurant right around the corner by luck, and were treated with respect and decorum! If you are visiting Bath, would highly recommend Comptoir Libanais, 2 min walk from here and they seem to treat all their customers the same, no paying upfront if you look muslim :)

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Ifra . 2024-05-15

MORE AT Google

Joined friends for a social function. Did not order food. Lovely ambiance Today I took my daughter for a meal today Delicious meal thank you

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Berenice L . 2024-05-14

MORE AT Google

A beautiful restaurant conveniently located between the Baths and the train station. A nice outdoor patio overlooks the busy shopping street below. Very friendly staff, and great food.

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Thomas Clemmer . 2024-05-13

MORE AT Google

A great start to a celebration of my birthday, great food, fast service & incredible staff! Cannot recommend enough! It was quite busy when we sat down but we quickly recieved drinks and we were able to order food fast. Perfect eggs!

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Jordan Edwards . 2024-05-06

MORE AT Google

Great place to meet for all ages - good food, lively fun armosphere

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Jan Millington . 2024-05-05

MORE AT Google

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