Costa St Carherines Retail Park in Perth & Kinross

Extremely poor service, woman with dyed pink hair is very rude, no manners at all and not as a one off, it’s all the time. I always at any costa ask for extra chocolate in my hot chocolate and at every other outlet it’s done without question but she always says it’s not possible, husband had new hazelnut hot chocolate, she didn’t put sprinkles on top and when I asked her for some she just snapped and said they don’t have them. Try and use this costa as little as possible because of staff.

This place has went down hill badly, used have coffee here most days, but not now, service is very poor they have very little choice for eating , tables not getting cleared and chairs still up on the tables and it is 9.50

Ordered coffee then went back to the counter to get small glass of cold water. Dyed red hair foreign server was totally ignorant. When I asked her for cold water she hit me with a surly look turned tap on didn't check if it was cold and didn't offer ice. Water was look warm. Watched her seve other customers her body language and service is terrible Management should be aware

This is always my go to for my coffee fix when I’m in Perth. Store is always clean and tidy. Staff are always friendly and nothing is a problem. Hot chocolate is fab.

The end of our most gruelling lockdown period is nigh and my wife's frustrated craving for real shoppin' (as opposed to cyber shoppin') needs, nay, demands an outlet, quick.  Perth City Centre nominated, as we had an appointment there anyway, and so on to the busiest car parks and be-peopled streets we've seen in ages or, at the very least, since Christmas. I remained in the car throughout this frenzied foray ... but the joy on the faces of all the women (and even a few of the men) populating those shops that were open was both noteworthy and, to be fair, almost satisfyingly serendipitous. It was certainly a conceded coup for capitalist consumerism and all its very artificial credits ... but I do hope (probably i6n vain) some sentient sanity will return to all High Streets soon.

Called in late yesterday afternoon for a coffee. Very welcoming staff, great coffee and a very clean well organised coffee shop. Tables and chairs clearly labelled so no confusion about where you could sit, everywhere was very clean and organised. Great to see such an immaculate behind the counter areas - the guy making the coffee was keeping everything meticulously clean as well as providing great customer support and welcoming chat.

Stop pen in for a quick snack and coffee, decided on a toasties which turned out to be toasted on one side only, very disappointing, coffee was only lukewarm . Will not be in a hurry to return

First time in this Costa for 2 cappuccinos and a tiffin biscuit as usual from this chain the quality is superb and a very nice Tiffen bar to go with it .The staff are friendly and helpful and the place was really busy ., Tables were very clean and cleared as soon as customers were finished

The guy yesterday who was the barista, with the dark swept hair, what an angel he was, couldn’t be more welcoming but also had a good sense of humour and always smiled🥰!

Not often in this branch but glad we popped in today during shopping trip. Pleasant staff who recommended a new coffee bean and told me if I didn’t like it they would change it. A tasty flat white and a black coffee were enjoyed. Toilets clean.

Unfortunately a disappointing visit to this Costa. Service not very good, very poor attitude from staff when asking about the meal deal on offer, refrigerator had not been stocked so poor choice, high chairs provided were dirty and not great for smaller babies, even a large 9 month old who was sliding out, female toilets and baby charging area very unclean, particularly the female toilets where it was apparent had not been cleaned properly in a very long time. Very off putting in a eatery! Experience has put me off re visiting.

We came here for a coffee as baby was due a feed. There is limited seating really but a busy place and coffee was just as good as ever. Can't often go wrong with Costa

loved this place the staff were so friendly and helpful and a really good cup of coffee. We will be going back sometime as there was plenty of room and the snacks were very good

This is in a decent location with plenty of free parking. Staff were friendly and service very good. I had a medium Americano and a ham/cheese toastie. All what you would expect. Layout of seating is pretty good.

Went for quick coffee while in town for shopping and visit to town centre. The coffee was not bad but average for a multi group company. Good staff and service.

Nice place for a quick hot drink while waiting for friends before going shopping. Hot Chocolate without the cream, was good though would have expected to be asked if the marshmallows was still required as in some other places. Within retail park so plenty parking

Brilliant staff very patient with the group of young people with severe and complex needs. The cakes were enjoyed by all around £2 each and very fresh. Americano coffee well balanced. Hot chocolate drinks were also enjoyed. Seating comfortable and clean. Service quick.

Stopped in here to rest my feet for a wee bit and have a coffee and cake while out shopping. Service with a smile as always. I'm a regular customer, usually at least once or twice a week. Coffee is always tasty as are the...

Love this place coffee and food is superb, the service is great, the staff are so nice. If you want a good coffee with excellent service this is the place to go and very easy parking which is a bonus.

Conveniently sited, great location with good parking. As part of a retail chain it is not unlike others but the staff make a difference and here they are very helpful and cheery.

This is always the first coffee I have when I land in the UK. Was pleasantly surprised to see one opened here, meant I got to have 2 today.... Cofee and staff are far better than their competition this is arrogant enough to open across...

Brilliant coffee and always friendly staff. Really good service. It's the best coffee experience in town. ☺

Often pop in to recharge after being in the town or to catch up with some friends. Staff very friendly and helpful and always cheery.

The staff in here are excellent, very quick, very professional, always time for a quick chat while taking your order and preparing it. They never stop 1st Class. Food is good, Coffee is good and a free car park what more could you ask for.

Have been here a couple of times but will not be returning. Unfortunately I found a hair in my coffee. Put me off instantly. Hats should be worn when dealing with food etc. Manager did ask straight away if I wanted another coffee but I...

When meeting friends who work in St Catherines Retail Park in Perth between events I was attending at Dewar's Centre, the location of Costa seemed a sensible choice. Although this establishment was very busy, we were able to secure a table for the 4 of...

I only popped in for a hot chocolate before I did some Christmas shopping but the service I received was outstanding. Particularly two boys- one with funky coloured hair were so smiley, happy and polite it really set me up for the day. It makes...

Stopped in to meet with colleagues last Thursday. Usual high quality fare from the friendly & polite staff...BUT... Bizarrely it was absolutely freezing in the cafe. The far too big automatic door means customers are treated to a nearly constant blast of cold air. On...

Always very busy. Staff are pleasant & helpful. They go out of their way to keep the line moving. Always offer to carry tray if sitting in which is most helpful as I am disabled. Loving the Lindt hot chocolate at present!!

Popped in to the retail park to do some Xmas shopping and stopped in here for quick coffee. What a great surprise! Really friendly service, hot coffee and a great atmosphere. We shall return.

Good to have it nearby when at the retail park. It has the standard Cost offerings, and beats having to slum it at a Starbucks!

Usual for coffee lover, excellent coffee and cake. we stop for aftenoon bits. We enjoy our coffee and the kids love the ice coffee.

Stopped for a quick bite and a coffee. Panini was excellent and very tasty. Coffee was truly good. Service was quick and efficient.

New Costa at Saint Cath's was the meeting place for a few biker friends. We had agreed to meet here prior to a nice run out. We would normally depart about eight. we left about nine thirty. we had coffee cake and toasties and the...

Nice staff, very polite and quick and drinks were hot fantastic! Plenty free parking in front of shop

St Catherine's Retail Park has been screaming out for something like Costa for ages. Its great to go here after being dragged round the Retail units by your wife !